Mac user in Windows instuttion needs help

I am being denied IMAP for my .mac mail by the syst. adm. and firewall provider. I think they are blowing me off but my tech understanding on this matter is lacking in order to defend my case. Please read the email exchange below and provide a counter argument so I can get my mail up and running. The essence of their argument is that to open IMAP would be a major security breech. I feel there is always a solution in these matters but its the resistance to have to do some extra work that is standing in the way:
-todd
Dear Todd,
Please find our PIX administrator answer regarding the IMAP ports.
From: Pascal Abi Nader
To: Mazen Hishi
Cc: Charly Chartouni
Sent: Friday, February 02, 2007 11:26 AM
Subject: IMAP Ports
Hi Mazen
Dear Mazen,
Is he saying he will not accomodate me becasue I am on a apple desktop and
not
a school PC going through that mail server? If so, is there a way to
route my
computer through the Mail Server he is willing to open IMAP for?
Hi Todd,
No that's not the case. I'll try to explain it. The computer you are using
has an internal fake ip, which we reroute thru our ISA server. The ISA
server then using a real ip will route the request to the ISP thru the
Firewall and Router.
Same for e-mail the E-mail server using a real ip communicates with the
outside thru the firewall then the router. SMTP and POP3 ports are open on
the tunnel between our mail server and our provider. that tunnel is secure
because we only accept mail coming thru our ISP's ip using pop3 and smtp
ports. all other traffic is denied.
In your case, what has to be done is the following, open access to IMAP from
any external web ip to the internal school network. And that is very
dangerous, because it allows anyone on the net to use that open port to hack
into the school.
Mazen
We can open the IMAP port on the Mail Server only. We cannot open the
IMAP port on a Public internal IP from any Private IP. This will cause
a major security breach.

This is a security issue and the private network policy is one you will most likely have to live with. That being said I don't see this as a "major security breach" since IMAP is a well defined protocol. Since in your post I see they use a "PIX Firewall" which is made by Cisco I can tell you if they want they can safely allow IMAP. These babies can do just about anything when it comes to firewalling. To the point I use one and I have setup SPI or Stateful Packet Inspection. Without getting to geeky on you, you could forward this link and excerpts from the file to the PIX admin. Basically the firewall blocks inbound requests and tracks outbound requests and ONLY lets connections started from the private network to come through the firewall. I'll bet they do this with HTTP so they can do it for IMAP.
http://www.cisco.com/en/US/customer/products/sw/secursw/ps1018/productsimplementation_designguide09186a00800fd670.html
Stateful Packet Inspection
"SPI monitors connections from a secured network to an unsecured network, and anticipates the traffic returning to the secure host from the unsecure network. The mechanism for anticipating and allowing the return traffic changed slightly as Cisco IOS Firewall changed from CBAC to SPI.
Configure the inspection policy for the protocols listed in the network use policy. Every protocol that will be allowed through the firewall must be specifically named. If you wish to allow additional services, add the services to the inspection policy. If you set up Cisco IOS Stateful Inspection and find that one of your network applications that must traverse the firewall stops working, you should consult the product's documentation or knowledgebase and determine if the software vendor offers documentation specific to setting up a Cisco IOS Firewall.
Define the inspection set:
ip inspect name myfw http
ip inspect name myfw https
ip inspect name myfw pop3
ip inspect name myfw esmtp
ip inspect name myfw imap
ip inspect name myfw ssh
ip inspect name myfw dns
ip inspect name myfw ftp
ip inspect name myfw icmp"
If all else fails and they refuse your request to create SPI for the IMAP protocol you can do 2 things to get your .mac mail.
1. Have them setup a local e-mail account on there mail server. They may have already done this for all students. Then follow the link below and set .mac to forward all your mail to your student e-mail account. You can leave these e-mails in the .mac account so when your not at school you can get to them. Then use Mail.app to get your mail from the schools server.
http://help.apple.com/mac2/1/help/mail/pgs/mac25.html
2. Use the .mac webmail from the Apple website. Just login and you can get your mail on any PC or Macs web browser.
http://www.mac.com/WebObjects/Webmail.woa?aff=consumer&cty=US&lang=en
Mac Pro 2 x 2.66Ghz intel 2006 Mac OS X (10.4.8) ATTO SCSI320 2CH, Highpoint 2322 SATA 2 RAID

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TIP BEGINS:
I’ve had to recreate my virtual disk at least three times, the last time being yesterday, thanks to spyware that none of the free spyware programmes could remove. They could detect it just fine but they couldn’t remove it. And get this, I rarely use Windows and hardly use it to browse on the internet but just the few minutes of browsing on the internet has caused me great problems.
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Also I really can't agree with you, when I run those
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Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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Hi NutBush: Welcome back from the "Windoze" dark side. I'm not sure if this is of any help to you, but I have used it in my transition from Windows to my new Mac. Check out this link: http://docs.info.apple.com/article.html?artnum=75459 Enjoy the New Mac
MBP 1.83 Mac OS X (10.4.7) Quiet, Cool, Re-furbished

I've used Firefox for as long as I can remember. I'm a Mac user and have recently needed to switch to Safari because Firefox is so slow. Help me or I'll have to stop using your browser. Bob Semchism

For several months now my experience with Firefox has been getting worse and worse. Basically you site has slowed to a crawl. Can you fix it or do I simply give up and go to Safari?

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

Is it possible for me to Burn an audio file in cd format not mp3 to play in my car. I don't seem to know how to do it in my mac .. Please I need help ASAP . Thanks

Hello community ... Hope all of you are happy and doing great today.... Please I need yet another valuable help from you all... I want to know if my MacBook pro can burn the type of audio format that can play in my car as my car does not play mp3 audio CDs ... It needs the kind of format used in general audio disc we get in shops for example a jay-z album cd .... Please does anyone have an idea on what to do... I used to burn it on my then windows laptop with real player but now the real player on mac doesn't seem to do it ..... Any suggestions please?

Random Geeza is correct; I burn audio CDs frequently, and it's perfectly painless in iTunes,
Create your playlist, ensure that all the tracks you want to record are checked, then click the 'burn' button at the bottom right of the window. You'll get this dialogue;
Select the settings you require, then click 'burn' - at that point you'll be prompted to insert a blank disc.
Don't put the disc in before then as it then requires a different procedure.

Adobe Acrobat Pro 9 crashing in Windows Vista - Need help

Hi,
I have installed Adobe Acrobat Pro 9 in my system which has OS Windows Vista with SP1 and everytime I open a pdf using my newly installed adobe acrobat it crashes.
The general trend it after 10 seconds from opening that pdf file, it just automatically closes itself. I checked the system process and didn't see the adobe process running after it closed itself. So I feel it just crashes for some unknown reason.
I have 1440 X 900 resolution. Don't know if that can be a problem, but I have tried reducing the resolution too but with no help.
Can anyone help me solve this problem.

Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that exact problem
and also had a solution, you may need to contact Adobe for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Mac user in Windows instuttion needs help

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