Macbook "liquid damage"

I bought a macbook in feb., within three days of ownership it no longer worked. I sent it to Apple, they said it had been damaged by liquid and needed a new logic board at over $800 cost to me. Being a brand new computer, and me not spilling any liquid on it, I told them to nevermind the repair. Now, it's 3 months later and I still have this macbook that doesn't work. Only a dim lit green light shows when the magsafe adapter is plugged in. I can't find a answer online, and I can't fix it myself.
It is a shame that Apple thinks they can charge almost the price for a new computer to fix one that is messed up. What kind of warranty is that?
Since Apple does not want to willingly fix my computer (and now it's out of warranty anyway), I have decided never to buy another apple product again. ****, HP has a better warranty then that.
What I am wondering is if there is a way besides paying $400+ to a repair shop to fix the mac?

Well this was to replace a iMac G4 which burned out on me. I like macs, needed to upgrade to intel, bought this, and now have nothing. Reguardless of the damage, Apple wants $800 for a logic board where other authorized Mac repair shops want $400 for it. Really, $400 labor cost? I've taken the board out, and looked at it and it does appear to be fine. I'm wondering if the MagSafe adapter could be broken. The battery is dead so it don't power on anyway. There isn't a Apple store within miles of here, and I'd really hate to buy a new logic board to find that isn't the issue.
I've searched all over the net, many people have these issues yet no one can offer any helpful insite except "buy a new logic board". And that doesn't work for me. Surely someone has enough technical knowledge to offer a slight bit of advice as to why this thing just won't work.
Chances are, I will buy a new board, and install it, but if that fails then I have to assume it's the cheap power adapter that I really need. But thats a awful lot of unneeded spending for something which should be covered by any warranty. It's a shame there is so little support for the customer.

Similar Messages

  • I have a macbook air bought in 2010 wit liquid damage that might has affected the SSD card. I need to get my data but apple won't help. Authorized dealers never seem to have the same model to try whether the SSD card works. How can I get my data quickly?

    Hi
    I have a macbook air bought in 2010. It has liquid damage that might or might not affected the SSD card. I need the data on my SSD card for work and I need it urgently. Apparently Apple won't get the data out, even if I have apple care... Licensed apple dealers need to have the same macbook air model so they can insert the SSD card and check whether the data is there, and they never seem to have one...
    I'm really disappointed with apple. It's been two weeks and I haven't been able to find out whether the SSD card is holding my data. It can't take that long to do it in store... How can they sell a product and then wash their hands on the matter?
    Anyway, enough with the apple rant. I need to get this data urgently so I need to find out how I can get it out of the card. The SSD card and data might be fine so I don't want to take it to a data recovery centre and get charged loads.
    Thanks for your help.
    Olatz

    See this link for a 4870 card, best instructs for flashing for a noob like me. (last lowest price was $150 for a 1GB vRAM 4870 from TigerDirect).
    http://web.me.com/jacobcroft/4870Flash/4870Flash.html
    However, not every 4870 card will work with the ROM currently floating around out there. BEWARE!
    Link to recovering a bricked card:
    http://forums.techpowerup.com/showthread.php?t=64328

  • Macbook air apparently has liquid damage???

    Need advice please! Bought a macbook air from littlewoods in july 2010. Had problems after one month with the airport - it would not switch on, or if it did turn on it would turn off again within minutes (note: i'm not talking about connecting to wifi here - the airport itself would not turn on). Then a few weeks ago, it got even worse to the point where it doesnt turn on at all. This is a major problem for me because i need an internet connection for my work at university. I therefore temporarily used tethering to my iphone.
    Next, one day last week, the macair switched off itself and would not turn on. It also went extremely hot - so hot i couldnt even touch it.
    So i called up the mac support line the next day but when i tried to switch the laptop on, it wouldnt even flicker - not even with the charger in. I was told that it was a hardware problem and take it into a mac store, which i did
    At the store, the mac turned on (i assume because it had time to cool down) but the airport was still problematic, so they took it in to run further tests and determine the cause
    Today, i received a call where apple say that the airport problems are caused by liquid damage, even thiugh i DEFINITELY did not drop any sort of liquid on it.
    They also said it will cost £1539.60 to repair (as liquid damage is not covered in the warranty) because everything needs replacing (including things like the speakers) - everything else however, works fine!!
    There is no way that i dropped any liquid on the notebook. I've barely even used it!
    Since apple will not repair or accept it back under the warranty, i talked to littlewoods and they said they cannot accept it back either.
    We haven't even paid for it yet - the first installment is in july.
    What would you advise?? I am considering putting in a complaint because in my opinion, it is a manufacturing problem.. Or when it went hot, the parts must have melted. I certainly did not cause any damage to it :S
    Please help!!

    Your best bet is to take this up with a manager at Apple Customer Support.
    Allan

  • Price to repair liquid damaged MacBook Air (early 2014)

    Anybody know what it will cost to repair a early 2014 13 inch MacBook Air with liquid damage?  Is the repair a complete replacement of the innards?  Is there an additional charge if the display is liquid damaged (not cracked)

    It will be very expensive. You will need to ask at your local Apple Store. We don't have that specific information.

  • How to resell a MacBook Air with liquid damage

    I have a MacBook Air that won't turn on due to liquid damage. (It was turned on when it happened so I'm afraid that the liquid got in and did quite a bit of damage even though I did dry it off.) Before that, however, it was in excellent condition. The price of Apple restoring it to warranty is high enough that I prefer to buy a new computer instead of having it fixed. What I'm now wondering is what kind of resale value it has, e.g. to someone who could mine it for parts. What parts might still be of use? And what's the best way to clear the hard drive to protect my data? Is clearing the hard drive an easy job in spite of the fact that it won't turn on?
    Thanks in advance for any advice someone more tech savvy than me can offer!

    EVERY part is still of good use.
    ~~best way to clear the hard drive to protect my data?
    You should take the bottom plate off and remove the SSD (see ifixit.com video)
    your private data is still extremely likely 100% retrievable from same.
    Your AIr has a SSD ,not a hard drive.
    picture of same:
    http://cdn-static.zdnet.com/i/story/60/19/010638/macbook-air-mid-2011-ssd-ogrady .png
    damaged / dead Air fetch a "lot" on ebay, theyre needed for parts......  and are in high demand.
    Repair people out there are looking for your parts!
    Ebay.com has dead macbook Airs that suffered catastrophic spills, drops, etc.
    sell it there.

  • Testing for signs of life after liquid damage

    Hey all,
    I picked up a Macbook from work yesterday (repairs department) that had been returned a month or so ago as being 'dead' but upon inspection (smelling the keyboard!) I realised coffee had been spilled on it. Long story short, the Macbook was sitting in its box since then in spite of the liquid damage so it's probably been beavering away down there messing things up. As I was, of course, not present when the liquid damage occurred, I've no way of knowing if the machine instantly turned off due to a short or maybe carried on running and was shut down and then after that refused to turn on, or if they were lying/misinformed when claiming it was dead.
    Anyway, I've torn it down all the way to and including the keyboard, cleaning all the components along the way and everything looks in top-top condition now, albeit still taken apart.
    There's only one problem:
    The machine doesn't appear to turn on, but it does charge. Also, the battery indicator light works properly. However, the dvd drive does not make its startup mechanical noise, nor does the hard drive power up. The fan doesn't spin either, but I'm not sure if the fan only ever begins to spin when the temperature reaches a certain point. The led light on the front does not glow at all, either. According to the Apple site, if the system has no ram in it the led should blink once per second but it doesn't do that. I dunked the logic board in shallow rubbing alcohol last night and lightly scrubbed it with a soft toothbrush and left it to dry overnight and it looks clean now. I'm about to plug it back in to see if it starts but I was wondering:
    *What are the minimum components needed to be present in a Macbook to check the logic board is functioning?*
    With most PC laptops, they'll still turn on the hard drive/screen/etc without any ram or cpu installed but there'll be nothing onscreen, whereas I've come across others that will show absolutely no signs of life at all if the hard drive is set to slave when it should be master!
    Do I need to have the screen, drives, and all other bits all fully connected to see if the machine will at least turn on? I'm worried the power button on the keyboard could be faulty but have no way to check that at this moment.
    Thanks for any replies(as long as they're not about voiding warranties)!

    Thanks for mentioning the hardware test, I didn't think about trying that (assuming I get it to boot), but did you read my post properly?
    Probably not, so I'll summarise it (it was a bit wordy):
    I have a Macbook that someone spilled coffee on. But in spite of completely disassembling it and cleaning all traces of coffee (isopropyl for circuitry, soapy water for everything else), it won't turn on at all. There is still some coffee inside the keyboard between the two layers, and I believe this coffee is the problem as the laptop charges the battery but won't turn on at all so I think the keyboard is not sending the power-on signal properly.
    I was trying to find out *whether Macbooks can be turned on without having to reconnect all the parts* (monitor, ram, drives, etc) just so I know that it at least powers up. Since posting, I've now reassembled the entire Macbook except for the keyboard so I suppose it's largely moot. I'm thinking of buying a new keyboard from eBay to see if that will power up the machine. If it doesn't, then I'll give up.
    The bit about warranties has become standard practice for me and was to stop people replying along the lines of "but you'll void your warranty" or giving their two pence about how they'd never EVER void their warranty. It's really annoying because it makes the poster sound silly, and only brings disappointment when I get an email and think I'm getting an answer.
    I'd like to believe anyone with an ounce of intelligence knows when they're doing something that will void their warranty, and I seriously doubt there are many cases where someone has unknowingly voided their warranty by opening up or repairing something they shouldn't, only for someone to reply and show them the error of their ways before they realise!

  • Evidence of liquid damage on track pad when no liquid has contacted the MBA

    For the second tme in 6 mos the Genius bar has said that there was liquid damage to my mid 2011 13'' MAC BOOK AIR.  No liquid has come into contact with this computer, whatsoever.  How is is hapenning? I denied their repairs ($755.00) both times and the MBA has worked fine after I have brought it home.  I really can't put my finger on it for sure but it may be after I use it in Battery mode.  Or something else?

    It is certainly possible that airborne moisture can set off the sensors, as well as causing damage. All can happen without the user even being aware that his MacBook is "wet". However, it almost takes human action for it to happen. Hence, even then Apple will say it is likely a user fault.
    You see, if you were to say keep your MacBook Air in the cold, dry trunk of your car on a winter day/night, long enough for it acheive a low temperature in comparison to a relatively warm indoor temp. Then abruptly bring that MacBook into a warm, humid (comfortable) room. Immediately you would have condensation on the notebook. If the temp and humidity change is great enough, then the MacBook Air could actually get almost "dripping" wet, inside and/or out. Likely the inside would get the worst of it, since evaporation of the condensation would be much more slow. The outside might remain dry to the touch, but the inside components would have water vapor condensing to liquid, and build up, wetting the components.
    When transfering a cold notebook into a warmer environment, do so in a sleeve or case, so that the rewarming is slow enough for the condensing moisture to not accumulate to any harmful extent (or set off the sensors).

  • Is liquid damage covered under applecare

    Is liquid damage covered under applecare, if so do they try and repair the machine or do they just switch it out for a new one?  Macbook Air, mid 2012 still covered under applecare until 2016, but a bottle of water has killed it.

    AppleCare doesn’t cover any sort of accidental damage.
    (116868)

  • Stressing! Hardware/liquid damage

    Hi, I'm new here, I've had my macbook since december. In january, I spilled lemonade on it, however luckily everything has worked totally fine except for a few sticky keys, never had any problems. Last night after installing an apple update my login screen kept looping, I took it to the apple store and they did a few checks and my harddrive crashed! They're replacing it obviously, but now i'm really nervous! Are they going to see that I have liquid damage now? On the paper they gave me it says "known liquid damage: no" but I don't know if they open it up if they'll see it... Thanks so much for your help!
    Message was edited by: eggie1300

    Since I have never actually opened up my MacBook, I don't know exactly what's inside it. But if it's anything like modern phones and it has like a little marker that tells whether you spilled a liquid, then you my friend are screwed. If they don't then I guess you're of the hook. Unless of course they get all CSI on the macbook which probably won't happen. Bottom Line: stop stressing.

  • Liquidated Damages calculation in Purchase Order

    How to capture the Liquidated Damages calculation in Purchase Order in SAP MM module?
    I have seen many posting with the answer that this is not standard process.
    But this is very important process in Purchasing and Liquidated Damages is very important process, if in SAP standard system it is not available then how we can cater this required.
    Regards

    Lets assume delivery date is 1 May and the vendor delays the shipment by 10
    days, the GR takes place on 11 May. So the vendor has to pay liquidated
    damages for 10 days. We can agree in beginning with the vendor how much
    liquidated damages will be charged per day.
    So now we can create two new fields in PO. One with Liquidated damages
    charges/day and one with total liquidated damages. In this field, it should
    look for the days difference between the GR date and delivery date in our
    case 10 days * Rs.1000/day = Rs.10,000. This formula needs to be inputted in
    the total liquidated damages.
    Now we can directly get it posted to IR or if we want it to hit the
    material cost, we need to add new condition type to calculation schema and
    apply this cost to the condition type by ammending the PO.
    Hope I am helpfull.

  • Typical cost to repair liquid damage on MBP

    I spilled about a tablespoon of windex onto the keyboard of my 1.66 i7 MBP.  Of course it was on when it happened. I turned it off and flipped it over for a few hours.  I was getting ready to go out of town when it happened so I had to close it up and take it on a plain with me.  When i got to my destination the next day I tried to start it up and it was dead.  I have since read all of the I should have done, but didn't. 
    I was looking to get an idea of the different cost scenarios to get it fixed.  Like if it needs a new logic board, etc...  I understand it might be better to get a new computer but I don't have 2800 for another 17'' MBP.
    Does anyone have experience having a MBP repaired after liquid damage?   How much did they pay and what was wrong with it?  How long did it take?  Was it extra to retrieve the data? 

    aaron4osu wrote:
    As I said before I'm not looking for a quote on how much it will cost to fix my computer.  I'm trying to get an idea of how much others have spent when they have spilled liquid in their computer.  Sure ever situation is different but it gives me an idea when people like thomas share their experience.  As I also said before I'm out of town.  Actually out of the country and wanted to get an idea of what i'm up against when I return.  If you don't know or have not experienced this problem no need to reply with snarky comments. ala ''In my case it might cause next to no damage and the cost is minimal. In your case it may have fried the unit completely so it will cost more.''
    Lets give the egos a rest boys. 
    I'm just looking for people who want to share their experience with this problem.      
    Then provide the exact condition of your Mac

  • Liquidated Damages in SAP MM

    All gurus,
    How to capture the Liquidated Damages calculation in Purchase Oreder in SAP MM module?
    Is it available in STD SAP or Not?
    Upesh.

    >
    Kashif Ihsan wrote:
    > Dear Afshad,
    >
    > I appreciate your response, i would like to know the applicable solution for that, if i have to customized through ABAP then how.
    >
    > Kindly explain the complete workable solution for that so that after knowing your solution i can implement it to calculate the Liquidated Damages.
    >
    > Regards
    Dear Kashif,
    Lets assume delivery date is 1 May and the vendor delays the shipment by 10 days, the GR takes place on 11 May. So the vendor has to pay liquidated damages for 10 days. We can agree in beginning with the vendor how much liquidated damages will be charged per day.
    So now we can create two new fields in PO. One with Liquidated damages charges/day and one with total liquidated damages. In this field, it should look for the days difference between the GR date and delivery date in our case 10 days * Rs.1000/day = Rs.10,000. This formula needs to be inputted in the total liquidated damages.
    Now we can directly get it posted to IR or if we want it to hit the material cost, we need to add new condition type to calculation schema and apply this cost to the condition type by ammending the PO.
    Hope I am helpfull.

  • C7 apparent liquid damage

    Dear nokia,
    My C7 was working fine till the last 15 days.
    The problem started wen wen one night i put my phone to charge and wen i woke up in the morning i was amazed to find that the device had remarkably heated up a lot and the charge was only about 35%.
    I restarted the phone and everything seemed to work fine again and it got to full charge in an hour.
    This continued on for a few days and den apparently my device became totally alright.
    Even now it is working all right.
    Wen i got free next week i checked in Nokia care and they said that my fon had liquid damage and my board was short circuited. They said even though under warranty, it will cost around Rs. 9000.
    I dont understand i never did put my phone in water, never wetted it in rains, not even it ever got wet while it was in my pants. Then how come liquid damage come to it. You cannot blame for atmospheric moisture to got inside.
    Its simply not the fault from the user end, den why do i pay for it.
    My warranty epires next month. What do i do?
    Plz help.

    Hi abhisarpanda,
    Thanks for your post and welcome to the forum.
    Please contact your local Care line who will be able to give you more information on why the phone was not repaired under warranty. They will be able to give you a more thorough explanation and discuss with you what to do from here. 
    Iris9290
    If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

  • Help! iphone liquid damaged

    iphone liquid damaged

    Unfortunately, liquid damage is not covered by warranty. You can get a replacement iPhone 4S from Apple for $199.

  • How can Apple tell that the liquid damage in my mac air was made by me?

    Apple said my five months Mac Air has liquid damage inside and I need to pay more than $400.
    I totally cannot accept it.
    Please have a look below two pictures from Apple.
    I can see corrosion, but how can Apple tell this damage was made by me?
    Actually I can easily approve this was definitely not made by me because of this part's location.
    Please have a look below picture. I circle it by black on the left above corner.
    This Part is facing to the ground and is covered by the case like below picture.
    All of above picture can easily approve I cannot put water inside to damage this part without damaging other parts.
    1. if water from keyboard, water will definitely pass by other places and damage other parts.
    2. if water from buttom, there is protected by the case. How can I put water inside?
    I believe that my case was just Hastily delt by one junior staff and later the manager just tried to cover his staff's mistake.
    I know the apple's product is very good. But if apple treats customer like me, I believe sooner or later Steve Jobs would cry in heaven.
    One of my friend told me normally there are several paper inside laptop and they will change the color if touching  the water.
    So people can tell the laptop was poured in water if several paper change the color togother.
    I think this way is fair enough. But in Apple store when I asked the manager whether Mac Air has this kind of paper inside.
    His answer is "not sure". I really do not know How can this man be manager!!
    can somebody tell me whether mac air have this kind of paper inside the body?
    Thanks,

    this:
    Did not exist at the point of delivery to the consumer.
    Nor did the white corrosive agent present exist at the point of sale.
    " exposure   of copper   alloys   to   moisture   or   salt   spray   will   cause   the formation  of  blue  or  green  salts  called  verdigris.  The presence   of   verdigris   indicates   active   corrosion."
    I see also 2 contact points with DEEP corrosion pitting not indicative of any defect from the factory.

Maybe you are looking for