MacBook Pro 17" power adapter lights orange when NOT plugged into laptop.
My MacBook Pro power adapter lights up orange even though it is not plugged into a device. When I do plug it into my laptop it remains the same and does not charge. Due to this my laptop is now dead. What does this orange light mean?
link to photo of issue: http://fenixphire.tumblr.com/image/89318049330
You should take both your MBP(Macbook Pro) and your power adapter to an Apple Genius bar or an AASP(Authorized Apple Service Provider) for a free evaluation. This is a strange occurance, and it seems that it may be a hardware malfunction.
Make an appointment so you don't have to wait too long.
http://www.apple.com/retail/geniusbar/
If not US, check here;
Contact Apple for support and service
This is not a common occurance
Similar Messages
-
my macbook pro won't turn on and it is plugged into the charger, the light doesn't even turn a color?
Might be a problem with the adapter.
Help here > Apple Portables: Troubleshooting MagSafe adapters -
how do I get data off my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP! I got married last week on holidays and have not had a chance to save photos yet.
Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling -
New Macbook Pro Penryn Power Adapter Whine/Buzz
Hi all,
While I was using my new 15.4" 2.4Ghz MBP Penryn last night I heard a high pitched whine coming from the area. I tracked it down to the power adapter that was plugged into the wall. I tried it on several different outlets in my house and heard the same amount of whine.
Interestingly, that if I have the adapter plugged into the wall, it doesnt have to be plugged in to the MBP to hear the whine. This is reassuring as it doesnt appear to be anything from the MBP causing this.
Has anyone else heard this type of whine from a apple power adapter?
JeffI do not know if we are talking about the same thing, but I wanted to at least add my situation to the thread to help others in narrowing down the issue. I am experiencing a strange buzzing issue right out of the gate with my new 2.5Ghz MBP. It is on the right side and is a constant low pitched buzzing that sounds either like a fan or hard drive. The best analogy to a sound would have to be the noise a loose wire, on a home audio system for example, sounds when not properly connected. This noise is pretty annoying in a quite environment and not something I could say sounds appropriate. I have never heard such a consistent noise in the in the nine years I have been using apple notebooks.
I called apple care today and they said it is increased fan speed due to the smaller chips and higher processor speed, which is total bs considering I just had a 2.4Ghz MBP. I am slightly irked by the fact that customer support would come up with pretty pathetic explanation such as that and obviously bothered by this noise even more. -
Macbook restarts after going to sleep when not plugged into mains
Hi all,
I've a mid-2012 Macbook Pro running Yosemite (10.10.3), 2.5GHz i5 and have just recently upgraded it to 16GB RAM (and I'm wondering if that's the problem).
The post title says it all really - if I let the computer go to sleep when it's not plugged into the mains, when I wake it up by pressing a key it restarts. Battery life is not a factor in this - I can have lots of juice left but the same thing will happen.
Once rebooted, I get the 'Your computer restarted because of a problem' window with the following text; I'm hoping someone smarter than me might be able to spot something in this that will help resolve the problem.
Any thoughts appreciated. Many thanks in advance.
tim
Anonymous UUID:
CABA6372-AF3C-DB63-3D27-0422ED36F895
Fri Apr 10 20:26:57 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8002217cc2): Kernel trap at 0xffffff800232b4e8, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000092e0028, CR3: 0x000000000317c001, CR4: 0x00000000001626e0
RAX: 0x00000000002e0000, RBX: 0xffffff81e1a47da0, RCX: 0x00000000092e0000, RDX: 0xffffff801fb7f4e0
RSP: 0xffffff81ea5dbca8, RBP: 0xffffff81ea5dbd50, RSI: 0xffffff80028f38e0, RDI: 0xffffff81e1702500
R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x000000000000000b, R11: 0x000000000000000b
R12: 0xffffff81e1702500, R13: 0xffffff8201a0f000, R14: 0x0000000000000001, R15: 0xffffff8020572dc0
RFL: 0x0000000000010206, RIP: 0xffffff800232b4e8, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000092e0028, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81ea5db950 : 0xffffff800212bda1
0xffffff81ea5db9d0 : 0xffffff8002217cc2
0xffffff81ea5dbb90 : 0xffffff8002234b73
0xffffff81ea5dbbb0 : 0xffffff800232b4e8
0xffffff81ea5dbd50 : 0xffffff8002377b34
0xffffff81ea5dbda0 : 0xffffff800255e5a1
0xffffff81ea5dbdd0 : 0xffffff800255559f
0xffffff81ea5dbeb0 : 0xffffff800235879b
0xffffff81ea5dbed0 : 0xffffff8002342e24
0xffffff81ea5dbf40 : 0xffffff800234d027
0xffffff81ea5dbf50 : 0xffffff800264ba86
0xffffff81ea5dbfb0 : 0xffffff8002235376
BSD process name corresponding to current thread: launchd
Mac OS version:
14D131
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide:
0x0000000001e00000
Kernel text base: 0xffffff8002000000
__HIB text base: 0xffffff8001f00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 109860300807373
last loaded kext at 105799869432469: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f84a91000, size 389120)
last unloaded kext at 356418188620: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f83da5000, size 2043904)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.Cycling74.driver.Soundflower 1.6.5
com.avg.Antivirus.OnAccess.kext 2015.0
at.obdev.nke.LittleSnitch 4216
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.udf 2.5
com.apple.driver.AGPM 110.19.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleMikeyDriver 272.18
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Unable to gather system configuration information.Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 16 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Hey Tim,
It sounds like your MacBook Pro is spontaneously restarting, and you wonder if it’s because you recently added memory to the notebook. Take a look at the article linked below which provides a lot of great information about “kernel panics” and specific troubleshooting related to RAM.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Ciao,
-Jason -
I'm trying to install a samsung series 7 750 monitor for use with my mini mac. When I plug the computer to the monitor I get a blank screen, no picture. When not plugged in to the computer the screen is black and a square displAys that says analog, HDMI 1, HDMI 2. Any ideas?
Hey there saraszeg,
It sounds like you are trying to use an external monitor with your Mac Mini but cannot get more than a gray screen. You can use the following steps to help troubleshoot the Mac side of things here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling -
Macbook pro 15' power adapter not working
When I was using macbook pro 15' early 2008 this morning, the power adapter suddenly did not work. The led light on the power adapter blanked and the status bar showed that I was using the battery. I am sure about the power adapter is fine cause I try it on another macbook pro and it works well. I have tried to take off the battery and the power adapter for 30 secs and then press the power button. But it does nothing good. I have tried to press the option + command + "R" + "P" and power button to reset PRAM. But the problem is still there. Now I have run out my battery what should I do ?
Message was edited by: fivedays5
Message was edited by: fivedays5Welcome to Apple Discussions
It sounds like the power board inside the MacBook Pro has failed, best get it to an authorised repair centre. -
Late 2008 Macbook Pro: Which power adapter?
Hello all. I have a Late 2008 Macbook Pro 15", MacPro5,1. A few months back my dog ate the power adapter (unplugged, thankfully.) I thought I did the proper amount of research to order the correct adapter from a third party on Amazon, because I'm pretty darn broke and need to save every penny I can. When I got the adapter, the connector was different from the one that came with my Macbook Pro. It was 85W, all the numbers matched up, but the style was different. But, the plug worked enough to let me get the work done that I needed, so it didn't concern me too much.
That is, until this cord just stopped working. That's what I get for getting a third party cable from China off Amazon.
So now, I'm trying to research again to make sure I'm getting the right cable, and I want one that's made by Apple, and is exactly like the one that came in the box when I bought my Macbook Pro new. I went to MacSales.com and checked their compatibility pages, and ran into some issues. What is showing as compatible with my Mac is the 85W Magsafe MC556LL/A, but this is shown with the incorrect connector (like the one I got off Amazon.)
When I looked at the other adapters that were available, I found the MagSafe 2 85W MD506LL/A, which has a connector that looks like the original, but it only shows as compatible with 2012+ Retina Display Macbook Pros.
So, do I have to buy the MagSafe that is not like the original that came with my Macbook Pro, or can I get the MagSafe 2 that does match what I got out of the box?
Reference pages from MacSales.com:
http://eshop.macsales.com/item/Apple/MC556LLA/
http://eshop.macsales.com/item/Apple/MD506LLA/Thanks! I didn't realize there was a revision, but that makes sense. I guess I don't understand they would change it, then use the original design for the later Retina Display models. Oh well, as long as it works!
On a similar note, is OWC the best option for a cheap Apple-brand adapter? They're selling them for $47, when the cheapest I can find anywhere else is like $75. They seem pretty reputable with all the options and Apple-specific stuff they offer, I just didn't want to make the same mistake again and would like other options if they are available.
Thanks again! -
Use macbook pro on power adapter or on battery?
Is it recommended to use my macbook pro with the power adapter plugged in or using the battery? how does it affect the battery?
http://www.apple.com/batteries/notebooks.html. i keep it plugged in most of the time. i use it on battery only when i need to, or at least 1-2 times a month.
-
MacBook Pro using power adapter but not charging.
My MacBook Pro is plugged in w/the power adapter, the green charging light is on, but my battery percentage is only showing 15% and is not increasing. It was actually at 60% this afternoon...went to 22% and now is @ 15%.
Could be bad battery or faulty charger or faulty charging circuitry. Take it to an Apple store or AASP.
-
Macbook Pro Magsafe Power Adapter
Hi,
I recently have bought a new Macbook Pro 13". Will using its charger (model no. A1344) to charge my white Macbook (late-2006 model) damage it? The white Macbook's charger is no longer functioning and I didn't buy a new one… Do you recommend buying a new charger for white Macbook? I just don't wanna end up with a new laptop and a damaged charger..
Thanks...Power adapters for Intel-based Apple portables are available in 45W, 60W, and 85W varieties. Although you should always use the proper wattage adapter for your Apple portable, you can use an adapter of a higher wattage without issue.
For instance If you have a MacBook (13-inch Late 2009) that normally uses a 60W adapter, you can also use an 85W adapter with that computer. You would not use a 45W adapter with that computer; it would not provide enough power for that MacBook. Using an adapter of higher wattage than the adapter that came with the computer will not cause the computer to charge more quickly or otherwise operate any differently than using the adapter that came with the computer. -
Macbook pro magsafe power adapter - cord melted
Has anyone had the cord on their power adapter burn or melt through? I've had my Macbook Pro for 3+ years and taken great care of it. I experienced the battery bulge issues and has two batteries replaced under AppleCare. I came home yesterday to find this:
http://picasaweb.google.com/jdgrif/MacbookProPowerAdapter?feat=directlink
Any ideas?
I realize I'm outside of my AppleCare now but I still find this alarming.
Thanks.
-JGI would take MBP & Magsafe to your local Apple Store or AASP. Otherwise, see the following KB Articles;
http://support.apple.com/kb/TS1713 *Apple Portables: Troubleshooting MagSafe adapters*
http://support.apple.com/kb/TS1414 *Portable Computers: Troubleshooting power adapters*
Good luck!
!http://i50.tinypic.com/izvwo1.gif! -
I bought my Macbook pro 13" from someone around Christmastime last year (who bought it only a few months prior) and it works great. However, my power adapter is dying and my AppleCare and warranty are up. It's very finicky and only works about 10% of the time anymore. It's the newer model of adapters that are round and thinner than the old flat rectagular adapters. Could I buy the older model for my Macbook and it'd still work? Or do I have to buy another newer model adapter?
Thanks!I recommend getting the one designed for the unit to ensure long-time reliability.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My macbook pro wont power up, light flashes if i hold power button continuously
my macbook pro won't power up, if i hold power button down continuously i get a flashing light (by the clasp), i'm thinking this is probably a hard drive issue. anyone have any idea what the problem is?
Hi je339999,
Exactly which model is your MacBook Pro? The problem you're having sounds similar to what is mentioned here -http://support.apple.com/kb/TS2377
However, it's possible that it's something else as well. Are you near an Apple Store or Apple Certified Service Center? It's probably worth it at this point to bring it for additional triage. -
2ghz intel core duo macbook pro 15 power adapter
What is the model number for the correct power adapter for this laptop?
Which models will work? There are 60w and 85w.The 85 W model is for 15" MBPs. Either of the two listed on Apple's Online Store will work.
Maybe you are looking for
-
Why is it taking so long to extract the free trial download of creative suit
why is it taking so long to extract the free trial download of creative suit
-
How do I change the default site for a new tab?
I want to change the page that opens when I open a new tab. I followed the answer that was given for the "how do I change which website that opens when I open a new tab?" question (4/5/14, given by ideato to emmafrom), without success. (The steps adv
-
Where can I find a user guide for iMovie 11?
Where can I find a user guide for iMovie 11, if one exists. <Re-Titled By Host>
-
Hi , can anyone help me to stop blue screen? system: Windows 7 Ultimate Intel®Core™2 Quad CPU Q6600 @ 2.40GHz 2.39GHz Installed memory (RAM):4.00 GB System type:64-bit Operating System Problem signature: Problem Event Name: BlueScreen
-
No matter what I do I cant delete itunes from my computer so I can install newest software.
no matter what I do I cant delete itunes from my computer so I can install the newest software?