Macbook Pro Trackpad Not Working After Accident

I am a DJ and use my 2006 Macbook Pro to spin tunes. Recently, I did an outdoor gig where this big gush of wind knocked down one of speakers onto my head then fell onto the right side of my macbook pro. =[
The rightside of the MBP (right above the CD drive) was a big valley in it now. And for some odd reason my trackpad is stuck in permanent click down mode.
Even more odd.... I can click and double click right above the cd drive now? What happened? What can I do to remove the bend and fix the trackpad without it costing me a fortune?

You'll have to replace the case & whatever else is damaged. Go to an Apple store or AASP for an estimate. No, this will not be cheap.

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Messages on my MacBook Pro is not working after factory reset, how can I enable it?

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It won't send it to other emails, but it will for phone numbers. Not sure why, but if you can help with sending to other iMessage emails I would appriciate it :-)

MacBook Pro trackpad not working correctly

The last few days my MacBook Pro track pad is not working properly. For instance the trackpad doesn't click (sometimes on left but not at all on the right side). The mouse clicks on things and drags them, basically is acting very annoying. I've press down on all the corners to make it work and can hear grit sounds under the trackpad e.g. Crumbs, also tried going round all the pad with my nails but not making any difference. I haven't got AppleCare but I bought it January/February

Hi rbarnes1121,
Welcome to the Apple Support Communities!
From what I understand, your trackpad on you MacBook Pro can be erratic and perform commands that you are not meaning for it to perform. In this situation, I would recommend reading over the attached article to help troubleshoot this situation.
Trackpad or Magic Trackpad is jumpy or erratic - Apple Support
Have a great day,
Joe

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I have a 2012 Macbook Pro and I installed Mavericks late last year. Last night Mavericks crashed while I was working on Excel. I restarted the system but now the password would not let me log in.
After some searching on google, I tried the resetart with CMD+R and Utility option to reset the password, using Terminal for the User (only 1 user on the system), but its still not working. Then I changed the system administrator (root) password change as well, to no avail. I have reset the password 3 times and have tried blank as an attempt and as a password.
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Resetting or changing an account password:
For Snow Leopard or ealier: http://support.apple.com/kb/HT1274
For Lion or later: http://support.apple.com/kb/HT6022

MacBook Pro iSight not working after 10.6.5

After upgrading to 10.6.5 the iSight on my older MBP Core Duo no longer works. It shows up as detected in the System Profiler, but when I try to access the camera through Skype, iChat, FaceTime, and PhotoBook all I get is a black screen and the green light doesn't come on.
Skype says "camera in use by another application" even though nothing else is accessing the camera.
PhotoBooth returns a black screen.
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I tried uninstalling the Google video/voice plugin but that didn't do anything. I repaired permissions several times, that didn't help either. Any thoughts?

jmcopeland wrote:
After upgrading to 10.6.5 the iSight on my older MBP Core Duo no longer works. It shows up as detected in the System Profiler, but when I try to access the camera through Skype, iChat, FaceTime, and PhotoBook all I get is a black screen and the green light doesn't come on.
Skype says "camera in use by another application" even though nothing else is accessing the camera.
PhotoBooth returns a black screen.
FaceTime doesn't load properly, only returns a black rectangle of a window.
I tried uninstalling the Google video/voice plugin but that didn't do anything. I repaired permissions several times, that didn't help either. Any thoughts?
As a follow up, I rebooted and reset the PRAM, checked the camera on another user account, and still have the same problem.
Two ideas, jmcopeland
(1) try all relevant suggestions from http://support.apple.com/kb/HT2090
If your iSight problem still occurs in more than one app and more than one user account, the PMU (SMC) reset suggested there often restores proper function of inbuilt iSight.
(2) If the problem still exists, aapply the Combo Update. If you don't already have a trusted Combo update method, use this one:
• Backup you Mac
• Disconnect all peripherals
• Restart your Mac
• Use Disk Utility to repair permissions
• Download and install http://support.apple.com/kb/DL1324
• Repair permissions again as soon as the update is complete
• Test iSight again per http://support.apple.com/kb/HT2090
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Hello
This issue is similar to iMac's problem with the internal microphone not working in FaceTime. In sound preferences, I have the internal microphone set for input. In FacetTme, I have Video->Microphone->Internal Microphone selected. There is no corresponding menu item for Audio (perhaps this is the problem? ). When I make a Facetime video call, I can hear the recipient, but they cannot hear me.
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Hello
This issue is similar to iMac's problem with the internal microphone not working in FaceTime. In sound preferences, I have the internal microphone set for input. In FacetTme, I have Video->Microphone->Internal Microphone selected. There is no corresponding menu item for Audio (perhaps this is the problem? ). When I make a Facetime video call, I can hear the recipient, but they cannot hear me.
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Message was edited by: AidenAxl

Sometimes this just seems to happen. A reset of the PRAM ususally corrects things.
Click here for more information.

MacBook pro Keyboard not working after coffee spillage. Possible replacement?

Hi there,
4 days ago I spilled coffee (nescafe with sugar, no milk) over my Macbook (mid 2012 non-retina). I turned it off instantly and I've put it upside down. Then I opened it and I started to dry the notebook.
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The laptop is working without a keyboard, but I would like to change it if possible.
Is there a possibility to change the keyboard? I don't have official Apple store in my country, so I was thinking maybe ordering from ebay. Any suggestions on where I can order a keyboard?

Is there a possibility to change the keyboard?
I don't have official Apple store in my country
AS are not the only places that repair Macs. Check out the following & do the necessary...
AASP
International AASP’s & Other Services
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)
Any suggestions on where I can order a keyboard?
Do a Google or Bing search for your model MBP which you did not indicate. Check out the iFixit website.
==============
Liquid Spill
If you believe you’ve spilled anything (water, soda, trendy energy drink, etc.) on your Apple notebook, shut it down immediately, lest you continue short-circuiting your computer and thus blasting small holes through its components. Just because your computer works for a while after you’ve spilled liquid on it doesn’t mean you’re in the clear. Damage from liquid spills start out small and difficult to diagnose, and then over time spreads to become larger functional issues.
The best thing to do in this case is to take your Mac to an Apple-authorized service center. But if you are feeling handy and are OK with voiding your AppleCare warranty (AppleCare does not cover accidental damage), you can clean your computer yourself. Unplug it, open it up, and disconnect the battery and all connections to the logic board. Then sit the open computer by a fan while gently scrubbing all sections of the logic board with cotton swabs and isopropyl alcohol. Clean both the top and bottom of the logic board if possible, then let the exposed MacBook dry in the path of the fan overnight before piecing everything back together and turning the computer back on. With any luck, the crisis will be over.
http://www.macworld.com/article/2030013/advice-from-an-apple-tech-three-common-m ac-fixes.html

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Hi - I have the exact same model as your MacBook and had a few questions as mine is acting up. I upgraded the ram to 8gb (2x 4GB ram) and ever since then my computer has not been running as smoothly and the start up time is horrendous. Have you encountered this problem? And if so how did you fix? What would you advise me do?
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The sound on my macbook pro is not working. When I increase the sound, the icon appears as if everything is working, but no sound comes from the speakers. Earphones don't work either. I have tried a PRAM reset but at times, this doesn't even work. It's really frustrating having to restart my computer every time I want the sound to work, and even when I do that, theres a 50 50 chance of it working again. It generally happens after my laptop goes to sleep and I wake it up. Has anyone else had this problem and fixed it or even know what caused it?
There are a lot of discussions around the earphone jack but I have checked that. I've tried a PRAM reset which hasn't worked, and my sound output is set to Internal speakers.
HELP!!

Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure Mute is not enabled.
2. Remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
4. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

Macbook pro is not working, only mouse!

How can help me my macbook pro is not working properly!
I can only use the mouse. What is going on and can tell some one what i can do!
Thank you already

Hi executive1961,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Portables and Magic Trackpad: Jumpy or erratic trackpad operation
http://support.apple.com/kb/TS1449
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Cheers,
- Judy

My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

Hy myneck,
Happy Holidays! The resource below may provide some steps to try if your MacBook Pro won't start.
Troubleshooting: My computer won't turn on - Apple Support
http://support.apple.com/en-us/TS1367
This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
You don't hear a startup chime.
You don't hear any fan or drive noise.
There is no video on your built-in or external display
If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
You may hear a startup chime.
You may hear fan or drive noise.
You may see a light from the Sleep LED (if your Mac has one).
Pressing the Caps Lock key on the keyboard causes it to light.
If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
I hope this information helps ....
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The sound on my Macbook Pro does not work.

The sound on my Macbook Pro does not work. When we press the volume buttons, the sound icon pops up, but the bar is full with a small "Does not work" circle below it, and nothing happens when I hit volume up or done. I went into system preferences, but there aren't any options there that I can see to change it.

"Unfortunately, it doesn't provide any help for a MacBook Pro, other than indicating to call Apple Support" (sic).
Au contraire. TS1574's title and affected products are thusly:
"Troubleshooting issues with no audio from built-in speakers on Macs
Products Affected Mac mini, MacBook, MacBook Pro, iMac"
As a result, the instructions of the article are relevant. To be sure, follow those steps, the last of which is to contact Apple.
So, by way of reminder, here are the steps to troubleshoot the audio on your MacBook Pro. There is no red light, so the port is likely fine. Headphones work, so clearly your sound card is fine.
1. Ensure an incorrect version of OS X is not installed. If one is, then reinstall or erase/install after backing up your data.
2. Remove any external audio devices from USB, firewire, etc.
3. Open Sys Prefs > Sound > Output
If Internal Speakers is listed, select it and test again.
If Digital Out is listed, confirm again that all external audio devices and cables have been removed.
If mute is selected, unselect it.
If the volume slider is low, raise the volume.
If the above simply doesn't fix it, the issue may be a corrupted plist. Apple Support might be able to help troubleshoot the issue further, per the last step of TS1574.
I hope it gets resolved for you. Good luck.

IMessage (Macbook pro) suddenly not working!?

My imessage from my macbook pro is not working! When I send a message, it automatically displays a red exclamation point and the name of the person I am sending it to turns red. When I click on that it tells me that their number is not registered with imessage! I've sent imessages before (today even) and I don't know what happened. I think I may have messed with some preferences because I was trying to change security preferences, but maybe I accidentally clicked something I shouldn't have? I know it is me because I get the same error for every person I try to message. It works from my phone, though.

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

Macbook Pro Trackpad Not Working After Accident

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