Macbook shuts off randomly
I have a macbook that I bought from Apple in January/February 2007 and it is shutting off randomly (whether it is connected to a charger or using the battery).
I looked for a solution and there was a firmware update, but my macbook is updated and tells me that I don´t need that software.
Solutions?
HI,
Try resetting the SMC. http://support.apple.com/kb/HT1411
Carolyn
Similar Messages
-
My macbook shuts off and I kept a journal for it because mine's got complications.
July 1, 2014 (Tuesday)
I spilled a cup of choclate milk on my keyboard, it was soaked! But my battery was drained so I know nothing had short out. So I turned it over and never tried to turn it on.
July 2
I went to the nearest apple center and asked them to clean it for me. (I knew it wasn't a good idea to clean it myself) They put it in a plastic bag but I asked them to open it as soon as possible so I know what parts are affected. They told me they'd take a picture of the inside for me and go back after an hour. Milk was still inside everywhere so I asked them to take it in.
July 8
I called to get an update on my mac and they said it wasn't economically practical to repair it because they recommended a full system replacement. I got depressed and accepted my Mac's fate. But what's annoying is I put my mac in on July 2 and they only tried to clean it in July 5 which makes me think that was the reason my mac was irreparable.
July 9
I took my mac and tried to find another opinion but I showed the diagnostics from the apple store and they said they couldn't fix it. My parents were getting ready to buy a new one.
July 13
I realized that my mac didn't have charge when milk spilled on it so I tried to charge it and BOOM IT OPENED. They keyboards were sticky and it takes a moment before my computer reacts to the trackpad but it works! Even all the keys works! But it doesn't charge.
After lunch, it was workingp perfectly and my batteries were at 30% charge! I was really happy!
(in the interval my mac works perfectly, it stays for normal 7 hours when battery is charged fully)
However at July 19
There was no electricity for four days (A typhoon came in the Philippines) and my battery is about 7% so I went to the public market to get it charge while I wait for electricity. I charged it for about 3 hours and sideways because it was inside my backpack while it charged so noone will notice it. When I got home and opened my laptop, it shut off randomly after my desktop appeared after start up. So I was sad.
July 20
I found a solution online to use the option-shift-power button my mac opened and worked normally!
July 21
My computer was normal in the morning then in the afternoon it shut off again after I waked it up from sleep. Tried option-shift for about 3-5 times before it worked with varying intervals from 5-20 minutes each
July 22
I get nervous when I use it but it worked perfectly I was even able to edit with Final-cut pro and HD clips.
Wednesday
Worked perfectly in the morning but in the afternoon, after waking it up from sleep it won't turn on tried the option-shift then I tried resetting the SMC for about three times (my mac is a unibody) but it didn't turn on the whole evening.
Today Thursday morning July 24
I tried to reset SMC first thing in the morning after the thing won't turn on. After about an hour, I tried to turn my mac on normally and it opened. So what I did is to back up all my files. (It took the whole afternoon) and at night I ran diagnostics (D during start up) and no threats were found
Haven't been experiencing the trouble, as of the moment I'm writing this Jul 25, Friday (12:13 AM) HK time Philippines.
So what I'm asking here is what do I do to make sure this doesn't occur anymore. I probably written a very detailed log. So what else (diagnostics and other) should I do to prevent this from happening again. School starts in August and I will need my laptop to work perfectly to let me go through college with less burden. Thank you and I hope you reply. Any more questions about details on my Mac will be answered
Macbook Pro 13-inch, Mid 2012
Bought in December 2012
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000
Software OS X 10.9.4 (13E28)tryshdanielle wrote:
So what I'm asking here is what do I do to make sure this doesn't occur anymore.
Get a new computer. Consider switching to regular milk, or even a light fruit juice. -
Macbook shuts off randomly: Specifics included
So last night and this afternoon my macbook has just randomly shut off. I've read around the forum and see other people's questions so I used coconut battery. But it didn't say what to do with the information. So I'm posing it here in the hopes that one of you can tell me if the battery is bad or I need to do a reset of some kind.
Battery Charge:
Current Charge: 1046 mAh
Maximum Charge: 3203 mAh
32 %
Batter Capacity:
Current Capacity: 3203 mAh
Design Capacity: 4100 mAh
78%
Details:
Mac Model: MacBook5,1
Age of your Mac: 41 Months
Battery loadcycles: 2153
Battery temperature: 30.9 C
Battery power usage: 17.0 Watt
Any help you can give would be wonderful, thanks!
-EricCan anyone help me? I'd really appreciate it if someone can tell me if I need a new battery or not. If you need more info I'd be happy to give it!
-
2009 Macbook shutting off randomly with over 50% of battery left
Recently my 2009 Macbook has started shutting off, with no warning and 50% or more of the battery remaining. The battery life has also dropped considerably. Is this a common problem? And why is it happening?
How many charge cycles does your battery have? If you are upwards of 300, then you could be getting close to the life of the battery, and it will demonstrate this behavior even though the reading shows better health. Check your System Profiler:
> About This Mac > More Info >…
There is also an open source utility called Coconut Battery that you could download here:
http://www.coconut-flavour.com/
When the battery begins to die it discharges sooner than it is able to activate the script "10% remaining" notice. -
It has happen three times in the past two days. My MacBook shut off randomly. I don't know what is wrong with it. I need help.
Make sure the battery is charged if you are using it without the adapter connected to an outlet.
Check System Preferences > Energy Saver > Schedule
If none of the above applies, try Resetting the System Management Controller (SMC) -
My macbook pro shuts off randomly?
So my MacBook Pro has shut itself down twice in the past two days. It shuts off randomly, takes about 45-60 seconds before I can turn it back on, and when I turn back my date and time settings are way off (ie the most recent time it said that it was Monday, November something, 2012, at 4:02 pm, when it was really Wednesday January 21, 2015, and 5:25 pm). I have a frayed charger cable, and it has been plugged in during both shutdowns. I have a new one on its way, but I cannot stop using this one yet, because I am a college student and I need my laptop, and none of my friends/roommates has a MacBook with the proper charger for mine, so I can't use any of theirs. Any explanations?
Hello pinkpanda376,
For random shut off issues, I would take a look at resetting the SMC on your MacBook Pro as well as taking a look at the battery to make sure that it is still running normal on you. Look at the articles below for more information to get you started.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
Mac notebooks: All about batteries
http://support.apple.com/en-us/HT204054
Take it easy,
-Norm G. -
Hi all,
I have a Late 2010 13-inch MacBook Air. I've had it pretty much since they started selling them at the Apple Store, or maybe a few months afterward. For probably a few years I had only used it once in a while, since I had a Windows laptop for work. Since this past December I have exclusively been using my MacBook Air, I have since given away the Windows computer.
Recently it has started shutting off randomly while I'm using it. I've tried resetting the PVRAM and the thing that manages how the power/screen works (I forget what its called), and that hasn't worked. I'll try to turn it back on again after it has shut off, and it sometimes doesn't come back on unless I tilt it a little bit. Does anyone know what could be causing this issue? Is it something I can probably fix, or should I take it to the Apple Store? Thanks for any and all feedback.Since the PRAM and SMC reset didn't work and your screen only seems to work when the screen is tilted at a specific angle, it might be a hardware problem. If you're near an Apple Store, you should make an appointment at the Genius Bar to have someone look at it: http://concierge.apple.com/reservation/us/en/techsupport/
-
Mac Pro keeps shutting off randomly
Hey guys,
My Macbook Pro keeps shutting off randomly. Its been doing it for a few months now and I was finally able to restore it to factory settings to see if that would fix the problem but it hasnt. Sometimes it will shut off every five minutes, other times it will be maybe once an hour. I've noticed that it is more likely to shut off when I'm visiting youtube or watching a video/viewing a site with lots of pictures.
By "shutting off" I mean that the screen goes black and I have to hold down the power button until it completely turns off and then restart it.
When I turn my computer back on it sometimes has a reason for the problem, which I copied and pasted below:
Anonymous UUID: 727231A4-307D-84F0-6914-8EE94F89D815
Wed May 21 16:02:49 2014
panic(cpu 0 caller 0xffffff7f9ef9af7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c45a5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b328b140 : 0xffffff801cc22fa9
0xffffff80b328b1c0 : 0xffffff7f9ef9af7c
0xffffff80b328b290 : 0xffffff7f9d625e7b
0xffffff80b328b350 : 0xffffff7f9d6ef46a
0xffffff80b328b390 : 0xffffff7f9d6ef4da
0xffffff80b328b400 : 0xffffff7f9d96e056
0xffffff80b328b530 : 0xffffff7f9d712b09
0xffffff80b328b550 : 0xffffff7f9d62c8cd
0xffffff80b328b600 : 0xffffff7f9d62a3d8
0xffffff80b328b800 : 0xffffff7f9d62b356
0xffffff80b328b8e0 : 0xffffff7f9e5ae9c2
0xffffff80b328b920 : 0xffffff7f9e5be37f
0xffffff80b328b940 : 0xffffff7f9e5ec33b
0xffffff80b328b980 : 0xffffff7f9e5ec39b
0xffffff80b328b9c0 : 0xffffff7f9e5c3e15
0xffffff80b328ba10 : 0xffffff7f9e58fb5e
0xffffff80b328baa0 : 0xffffff7f9e58bae7
0xffffff80b328bad0 : 0xffffff7f9e589636
0xffffff80b328bb00 : 0xffffff801d0ce0a3
0xffffff80b328bb90 : 0xffffff801d0cff9f
0xffffff80b328bbf0 : 0xffffff801d0cdabf
0xffffff80b328bd40 : 0xffffff801ccb66a8
0xffffff80b328be50 : 0xffffff801cc26bf1
0xffffff80b328be80 : 0xffffff801cc139f5
0xffffff80b328bef0 : 0xffffff801cc1e043
0xffffff80b328bf70 : 0xffffff801ccc989d
0xffffff80b328bfb0 : 0xffffff801ccf3c76
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f9ef8c000->0xffffff7f9ef9ffff
dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f9ef84000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9d52b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9ef87000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000->0xffffff7f9d83efff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f9 e56e000->0xffffff7f9e638fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f9d5c6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f9d583000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9d849000->0xffffff7f9daf2fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f9d5d6000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f9d2be000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000001ca00000
Kernel text base: 0xffffff801cc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 192974850507
last loaded kext at 28847231808: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9e7d6000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:Kara436,
some 15-inch Mid 2010 MacBook Pros are known to have a defect in their NVIDIA GPUs. Given the symptoms which you’d described, yours might have that defect also. Apple had a gratis servicing program for three years from the MacBook Pro’s date of purchase; they still offer the servicing, but it is no longer guaranteed to be gratis. I’d recommend that you make an appointment at your nearest Apple store or Apple-authorized service center, to have them run their Video System Test on your MacBook Pro, which will confirm whether or not its NVIDIA GPU has the defect. -
MacBook shuts down randomly while using or while sitting idle. It then needs a min before the power button seems to function. The charger will not start charging right away after the computer comes back on. I also notice the date and time goes back to 7:00am Jan 1st 2008. There is a dialog box that says it has been reset, but no reason why. I then have to re-enter all my password info. In most cases the time does return by it's self to the correct time and date after I go to change the time and date, but only when i go to change it, before doing that it stays the same. I did have one time where I was unable to change the time, it would not allow me. I had to restart the computer again to change the time and date. I have not seen anything on the forum that explain this issue. I am not sure if it is a virus either.
Mine has been doing this aswell. It started a few months ago with not waking up from Sleep mode after I closed the lid. It has gotten progressively worse- where it won't turn on for sometimes days on end. Holding the power button down to shut it off completely or to restart doesn't work. This happens when pugged in and not.
Most recently though, when I am able to get it to turn on, it will randomly shut down, or go to sleep and I can't get it to come out of it.
I bought this brand new just over a year ago. I shouldn't be having these problems! -
Macbook shuts off whenever i connect something to it, what to do?
My Macbook all of a sudden started shutting off randomly when ever i connect my phone, its charger or when i disconnect it. I had been over charging on accident for about 4 days couple of weeks back i dont know if that might be the major factor. I want to see if there is something i can do before having to take it in?
also when i let it sleep at times
-
Have an iPhone 4 that is now shutting off randomly including during calls. The iPhone is roughly about five months old. When the iPhone shuts down and tries to restart it usually take two or three times before it stays on, but when it does it sometimes has a dark line down the center and shuts off. Not very happy about the iPhone doing this. The store we had purchased the iPhone 4 from suggested that we contact Apple to see about a replacement, or send it away for service. As you can tell we are not happy at this point since the iPhone is crucial part of our day for work and family. What should we do at this point?
Thanks for the suggestions!
Except I tried all those before I even made this topic lol, but thanks!
I Already popped out the Sim Card & let my phone sit without it for a few minutes then put it back in. Sometimes it will work again & it will say it recognizes the SIM Card but more times then not it still says it cant recognize it! So I have to take it out & reinsert it multiple times.
& I have done a complete restore 2 times & a back up restore 3 times. Nothing seems to be working.
I am planning on going to the Apple Store this week, wish me luck!
But keep the suggestions coming if you have any, I'd appreciate it! -
Brand new Thunderbolt display shuts off randomly
I've had a new ThunderBolt Display for less than a month paired with a brand-new Mac Mini (2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3, Intel HD Graphics 4000)
and the display just began shutting off randomly.
I also have an external HD drive daisy chained via the display's Thunderbolt port that stops working once the display dies. Tried connecting the Mac Mini alone with no hard drive figuring it might be the drive but no the display still randomly shuts off. Any ideas or suggestions before I call Applecare?I have a similar setup and problem. My Thunderbolt display (refurb, purchased in February 2012) will randomly turn off, as if it went to sleep - but mouse/keyboard input does not wake it back up. The internal speakers will still output audio. Disconnecting/reconnecting the Thunderbolt cable from the attached Mac Mini (2.5GHz dual-core Intel Core i5, OS X 10.7.5, AMD Radeon HD 6630M ) will not resolve the issue. Disconnecting/reconnecting the display's power cord and the Thunderbolt cable from the Mac Mini will resolve the issue temporarily. This began happening maybe a month or two ago, and has probably happened 10 times in the last 30 days. It is completely random, and I have yet to be able to duplicate it on demand.
Steps taken to attempt to fix the issue:
Confirmed Energy Saver Settings
Confirmed Software up to date (OS 10.7.5)
Attempted Firmware Updates (message states not needed)
Reset NVRAM
Reset SMC (unplugging computer)
There are other discussions reporting similar behaviour:
https://discussions.apple.com/thread/3340067?start=0&tstart=0 (13 pages)
https://discussions.apple.com/thread/3352192?start=0&tstart=0 (5 pages)
https://discussions.apple.com/thread/4243396?start=0&tstart=0 (2 pages)
https://discussions.apple.com/thread/3347412?start=0&tstart=0 (1 page)
As well as other discussions concerning random flickering issues with the display.
Since I'm still under warranty, I took my display to a Genius Bar today. The rep didn't really seem to want to hear about what I found on these discussion boards. He says you can pretty much find anything you want to find here, and since it is unmoderated it is not a reliable source of information. I let him know that the issue (as far as I can tell) occurs with different models of Mac Mini's, MB Pros & MB Airs, suggesting it is in fact an issue with the display and not what's connected to it. I added that most folks who reported bringing the displays in for service ultimately ended up with a replacement display, as the service done on the defective display proved to not resolve the issue - but I would of course defer to his judgement.
He decided that they would order and replace the LCD panel. He assured me they would keep the display powered on for 12-24 hours after the service to ensure the issue has been resolved. Truthfully, I am not optimistic. And for the amount it costs to replace the panel ($833.32 from the provided estimate), I speculate this course of action will end up being much more costly for them in the long run. But we shall see!
I will be sure to provide updates as they come. Wish me luck! -
IMac G5 non-isight shutting off randomly
My iMac g5 keeps shutting off randomly during use. I have a niMac G5, non-isight and it stays on for 30 mins, an hour, or 3 hours and then shuts off as if someone is pulling the power cord out.
Upon starting up, sometimes it doesn't make it to the login screen before shutting down again. It runs normal for a while, then it would randomly turn off. I have downloaded heat temp monitor programs and it seems to get to about 70 degrees celcius sometimes. Upon restarting, I get the "report problem to apple" screen with this information. I have tried to restart the power supply too.
Thu Apr 17 09:02:18 2008
panic(cpu 0 caller 0x008E0BE4): "Missing CPU diode calibration information.\n"@/SourceCache/IOPlatformPluginFamily/IOPlatformPluginFamily-312. 0.1/SMUNeo2_PlatformPlugin/SMU_Neo2CPUTempSensor.cpp:124
Latest stack backtrace for cpu 0:
Backtrace:
0x0009B478 0x0009BE1C 0x00029DD4 0x008E0BE4 0x008D0308 0x008CFD78 0x008E309C 0x008D48E8
0x008E2C6C 0x00342B8C 0x00343CE0 0x00345B90 0x00344CB0 0x000B05D4
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.SMUNeo2PlatformPlugin(3.1.2d1)@0x8dc000->0x8eafff
dependency: com.apple.driver.IOPlatformPluginFamily(3.1.2d1)@0x8c9000
com.apple.driver.IOPlatformPluginFamily(3.1.2d1)@0x8c9000->0x8dbfff
Proceeding back via exception chain:
Exception state (sv=0x39e04c80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C7010
Kernel version:
Darwin Kernel Version 9.2.2: Tue Mar 4 21:23:43 PST 2008; root:xnu-1228.4.31~1/RELEASE_PPC
System model name: PowerMac8,1
*>}The problem is a thermal one, somehow there's a malfunction and the computer shuts down because it's overheating. You should take it in and have the power supply looked at. You can also take the bgack off and check the capacitors to see if any of them is swollen or leaking.
Let us know how you make out, -
my 3gs (running 4.3.5) shuts off randomly. Can be 30% battery, 70% battery. Maybe a phone call or during a video game. Whats the deal? Thanks in advance for your help.
Noeltry backing everything up and restoring the device:
http://support.apple.com/kb/HT4137 -
my iphone 4 has been shutting off randomly for about a week saying its dead when its not now it wont turn back on at all just giving me the charging picture
Plug the device into a working charger.
Maybe you are looking for
-
Hi there, I tried getting help with this issue a few months ago, but no luck. So I'm trying again in hopes of a response. My laptop is a Satelite L655-S5058 (2 years old now) and the internal DVD drive stopped working. It would appear in "My Computer
-
KIND_OF_ENTRY field in the table CRMD_PARTNER is not getting populated
Hi Friends, Iam working in CRM 5.0. In GUI, when i open an Oppurtunity and in the Sales Team tab, if i change the Partner value, then the entry 'KIND_OF_ENTRY' in the table CRMD_PARTNER is updated as 'C' for that particular line item in the header le
-
Activate or deactivate a condition based on Input Variable - Bex
Hi, Is it possible to Activate/De activate a conditiion based on an Input Variable in Bex Analyzer? If yes, can some one let me know how this could be done
-
Transfer to new computer.
I want to transfer Acrobat 7 from an older XP to a new Windows 7. I've read instructions that say go to "Help" and "Deactivate". Could not find "Deactivate". I found "Transfer Activation". That did not work. I have the Serial Number, can I just go th
-
Hi when I go to gamecenter all of my frends a pic I how do I get one
Hi when I go to gamecenter all of my frends a pic I how do I get one Thanks Eral