MacBookPro 15.4 keep freezing up with black dialog box to press power button until off and restart

MacBookPro15.4 less than a year old keep freezing/locking with black dialog box to press power button until off and restart THEN repeat successive times after restarting it?

If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all.

Similar Messages

  • Why does my Macbook Pro keep telling me I have to hold down my power button until it shuts down and then restart?, Why does my Macbook Pro keep telling me I have to hold down my power button until it shuts down and then restart?

    While transferring files from one external hard drive to another, my MacBook Pro routinely would freeze and often render a message to hold down the start button until it shut down and then restart. I have i7 why does it keep locking up?

    You can go back to original hardware; run Apple Hardware Test even.
    Remove 3rd party RAM ( much rarer I think )
    USB printers, cables, devices and drivers.
    What changed?
    Also, this is not MBP forum.
    http://www.apple.com/support/macbookpro
    And if you are running Lion, head over there, or Snow Leopard OS X community.
    FAQ kernelpanic
    Avoiding eliminating Kernel panics
    Mac OS X Kernel Panic FAQ

  • FF 15.0.1 repeatedly freezes my entire computer; can't forcequit; need power button to shut down/restart; completely random, not an addon issue.

    This is a freeze, not a crash, so I can't submit info to Mozilla. I've been through this in repeated updates, and it's only getting worse. FF used to be stable, now it's unreliable. I have OS X 10.6.8, fully updated. I have only 2 add-ons: Jave Applet Plug-in 13.8.3 and Shockwave Flash 11.4.402.265. It's entirely random, and usually with an ordinary site, with no video or pop-ups or anything moving. Force-quitting doesn't work; FF shows it's closed in the dock but the window is still open on the screen, and the beachball is spinning. It progressively freezes each app I click on, and finally I have to use the power button to shut down and restart. Again, this is getting worse, not better. I moved to FF because IE and Safari were so bad, but now FF is no better. Thankfully Word seems to save whatever I'm working on if I have to shut down, but email doesn't. With this kind of freeze, I'm not given the option to submit info to Mozilla - everything is frozen, the submit window doesn't even appear.

    I spent many years on OSX 10.4 using FF with little problem. It was a bit bloated but worked fine.
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  • Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
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    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
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  • I didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    i didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    Try resetting the SMC
    Intel-based Macs: Resetting the System Management Controller (SMC)

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    see this picture
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  • One of first versions of macbook air with black horizontal lines on bottom one third of screen and vertical line also one third of left side of screen

    one of first versions of macbook air with black horizontal lines on bottom one third of screen and vertical line also one third of left side of screen

    Hi
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  • My new mac mini with Maverick does not go to deep sleep even if i press power button or Apple-Sleep mode.

    Hi.
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    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • I have a ipod nano shuffle, 6th gen.  I bought it when I had Windows Vista.  I upgraded to Windows Ultimate 7.  Now it keeps shutting off.  Have to press power button and touch arrow to restart.  3 to 4 times a song.  I ran diagnostics.  Passed until end.

    Have iPod Nano Shuffle 6th Gen.  I purchased it when I had Windows Vista.  I have since upgraded to Windows 7 Ultimate .  Was fine with Vista.  Now, it keeps shutting off during the song, 3 or 4 times.  Have to press power button and then arrow to restart song.  I went to my iTunes and ran diagnostics.  Passed all until the end.  The last test had a red dot failure.  It said no iPod, iPhone, or iPad found.  Does someone know how I can correct the problem?  iTunes is always updating, so I am current.

    Sidney...
    Try here >  iPod shuffle troubleshooting and service FAQ

  • When i try to wake my macbook after sleep the keypad lights up but the screen stays black. I have to switch off and restart. How do I fix this?

    After my Macbook goes into sleep mode it sometimes won't wake. The keypad lights up but the screen stays black. This problem has only occured after updating to OSX 10.7.2.
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    OK, I have a fix. 
    After spending about an hour online with Apple Care without success, I did a reinstall of the Lion OS. It fixed the problem.  I was concerned that I would lose data or settings, but the reinstall was seemless and everything was the way it was before the reinstall except that the "black screen on wake" problem was fixed.
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    http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US
    Hope this helps.

  • My iphone 4s turns off and restarts after a few seconds or minutes to establish a FaceTime call. I've tried "Restore iPhone" but the same thing keeps happening. Any solution?

    My iphone 4s turns off and restarts itself a few seconds or minutes after when I establish a FaceTime call. I've tried "Restore iPhone" from iTunes but the same thing keeps happening. Any solution?

    Settings > General > Reset > Reset Network Settings
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  • Pressing power button freezes MacBook Pro

    Hey guys, I have this odd problem with my MacBook Pro where if I press the Power button on the computer itself when its on (to bring up the shutdown options) it just completely freezes up (mouse not moving, wont sleep etc). The only way to fix it is to hold down the power button untill it turns off.
    Also, though this may be unrelated, sometimes when I bring it out of sleep, the fans will go full blast untill i shut it down and turn it back on.
    Could this be a software issue or a power management issue? I just had it back from repair recently, they replaced most of the components (logic board, case, display, fans).
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    Try resetting your SMC.
    Resetting the System Management Controller >>
    If that does not work, try booting from your install DVD and test it to eliminate a software issue.
    If it still does it, have it looked at again. The fact you just had the logic board replaced, leads me to think the problem is hardware-related--possibly self-inflicted when reassembling it.
    Dave M.
    MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
    Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

  • IMac 10.1, OS X 10.7.5, 4 GB RAM, 201 GB free on 999.35 GB HD, gets slower the longer I use the Internet; very noticeable with online browser game Forge of Empires.  Turning iMac off and restarting it brings it back to full speed for an hour or so.

    iMac 10.1, OS X 10.7.5
    4 GB RAM (2 of 4 slots used)
    201 GB free on 999.35 GB HD
    The iMac gets slower the longer I use the Internet - to the point that it takes several seconds for each typed character to appear.  This is very noticeable with the online browser game Forge of Empires.  But, it happens even if not logged on to that game.
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    1st thing : from my point of view upgrade your mac os to latest version.
                    (their is mac os x mavericks from apple its free for upgrade so download it and install it.)
                    (https://itunes.apple.com/in/app/os-x-mavericks/id675248567?mt=12)
    2nd thing : then upgrade your all browser plugins to latest version.
    3rd thing : and use ccleaner to keep clean your mac from junk data or other unuseable data that are created.
                                   (http://www.piriform.com/mac/ccleaner)
    4th thing : verify and repair your disk permissions with the use of disk utility or ccleaner
    i am sure your computer recover speed.

  • 10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart

    10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart. Anyone can help

    Ok will check, as of right now I have 82.57gb free, that's plenty of space will check the disk though using disk utility. Also I am now downloading the update from the apple website instead of going through software update

  • On a MBP with Mavericks how do I get the Save As dialog box to open at the same size and place at which it was last closed and used to happen before Mavericks?

    Before I upgraded my MBP to Mavericks, the Save As dialog box would reopen at the same size and position as it was when last closed.  Now with Mavericks it always opens in the same position at a very small size.  Is there a way to make it reopen at the last place and size at which it was closed?

    I have resolved the issues presented without having to find and uninstall the Macromedia Flash Player 8.0 in order to get "Adobe Flash Player 10" playback of .swf files on my computer. When I begin this task, I expected to download an "Adobe Flash Player 10" as a player program download instead of the Internet Explorer and Firefox plugin that it appears to be.
    This is what I did and what I believe I have:
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    http://www.adobe.com/products/flashplayer/
    2. As I had done before (and also suggested in another thread here), I went to Tools/Manage Add Ons and found Shockwave Flash Object, highlighted it, and clicked on Update Active X. Next, what I did not do before, I restarted the computer immediately after that.
    3. Next, I set Mozilla Firefox as my default browser and then used the above site to download Adobe Flash Player 10 again.
    4. With Firefox, the critical step included Firefox Tools/Options/Content with File Types (Configure how Firefox handles certain types of files) and the Manage Tab there. SWF Shockware Flash Object/Change Action/and dotting "use this plugin" - Shockwave Flash, followed by a computer restart got the job done.
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    b. Open With Mozilla Firefox (assumed with the Adobe Flash 10 "plugin")
    c. Open With Macromedia Flash Player 8.0
    I am satisfied with those results for my use. Any additional comments on the player vs plugin aspect of the matter would be interesting and helpful.
    ATR

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