Macs in a Windows world!

I am trying to help resolve a problem we are having with getting our Macs to access our Windows2003 server.
The main problem is that I am mac literate, but clueless about networking, and our IT chap is clueless about macs.
We have various drives that the macs need to access, and there are hidden files on those drives, which i am told on a PC is simply a case of typing in the files path, and then answering the security question.
We cannot access the drives from the macs, and have tried various methods, from using the go to server and go to folder options, I have tried to access the drive by clicking its icon in the shared section of the finder window sidebar. This opens the drive but doesn't help access the hidden files.
How do you define the path? we tried the method our IT chap uses on pc's but that didn't work.
i tried looking for the knowledge base regarding this but i can't find it anymore!
I have seen many posts describing using the Directory Utility, but again, i have no idea what to do with this app....
is there an idiots guide to connecting to windows networks anywhere?
thanks
Adam

Several things:
1 under Windows Server, you need to have permission to share and permission to access (NOT the same thing...) the folder/files. There are separate requirements for 'sharing' a file/folder and for 'security' on that file/folder, and both must be set or you will have problems.
Example: if I have a Windows machine named BLACKPRINCE and a Mac named Henry V, and I want to share a folder named 'Transfers' on BLACKPRINCE, I must do the following:
At BLACKPRINCE I must create a user account and then must create the Transfers folder and then right-click it and select 'Properties'. This opens a dialog box with four panes: 'General', 'Sharing', 'Security', and 'Customize'. I must click on 'Sharing' and select 'Advanced Share'. I must select 'share this folder', set a share name, set the users, and set permissions using the user account specified earlier. I must then go to 'Security' and assign the proper level of control to that folder using the user account specified earlier. I can then log in over the network to BLACKPRINCE and access that folder, and only that folder, using the specified account. For best results the user account should be of the form user@'Henry V.local', as I'm accessing the folder from Henry V. Note the quotes, Windows doesn't like having two words in the account name, and you have to specify things by enclosing them in quotes.
Your IT guys must set up user accounts for you. They must also set up the network shares so that you have proper permissions. And then you should be able to log in without a problem... and you can park the share in the Dock so that you have automatic access.

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