Magic Mouse Sticks Constantly

This problem is widespread and Apple is not addressing the issue anywhere I can see. I paid a lot of money to buy four Magic Mice in recent times and every single one of these displays this same issue; while they have always had “sticking” issues, a new wrinkle has been introduced, seemingly with the recent 10.8.4 updates to Mountain Lion, or perhaps with some other recent system update: The mouse cursor sticks in one spot and refuses to budge, it will only click and right-click in one place. It will randomly stop/start working constantly. I don’t know if it’s a Bluetooth connectivity option or something else.
Can someone please explain? I’ve deleted mouse preferences, Bluetooth preferences, reset the PRAM, tried another boot disk (with a slightly older operating system). The only solution that consistently works is using another mouse (non-Bluetooth) entirely.
Help! I truly use the advanced gestures in my daily life and it is a serious productivity issue to not have these features that I paid for!
Mahalo.

I'm having the same issue here and I think it's related to my wireless network. The lagging occurs only when the following are in place:
A- Using the Airport Express in the Kitchen
B- Using the Apple TV 2 in the living room (previously, on my 1st apple TV, synching was doing the same thing)
C- Doing a back-up on my Time capsule
D- Anything related to home sharing makes the MM lag
One weird thing is that I'm also having the magic track pad and it's not as nearly as bad and it makes me wonder if the issue is the mouse bluetooth connection.
One thing I've heard that may actually change that is to switch your network to 5Ghz band. My problem is that my wife use and old Macbook and my old iPhone 3 which doesn't work on a 5Ghz band.
Someone else suggested the following but it didn't worked for me:
1- hold down Shift-Control-Option, and press the power button ONCE. (don't start the computer, just quick press the power button).
2- let go of keypresses and start computer again.
if anyone has a solution to make my MM stop lagging, I would appreciate

Similar Messages

Magic mouse sticks as it tracks

My Magic Mouse "sticks" as it tracks. As I roll from left to right, it will stop in the middle of the screen and will only move up and down in the same place.
Anyone else have this problem?

Yes, there is dust in there!±
How to really clean your Mighty Mouse (with caution!):
http://support.apple.com/kb/HT1537
and:
http://web.mac.com/karelgil/iWeb/MacWebSite/MightyMEng.html

Magic mouse sticks/freezes

Anyone else noticed a problem with the Magic Mouse in that it seems to get stuck for a few seconds at time?
It'll work perfectly, then I can't move it left or right (only barely), you can click, it'll move up and down more than left or right but still not much, and then after about 10 seconds it'll work perfectly.
If you pick the mouse up and bang it down very lightly it comes back to life too.
Is it just mine?

There are several of us that have been having similar problems with bluetooth mice on the mac for at least a year now. If you look under jumpy mouse or erratic mouse or selectively slow in the bluetooth forums you will see hundreds of us with similar problems.
We have discovered that bluetooth mice seem to be selectively slow when downloading a large file or copying a large file or if a program is demanding significant resources. This slowness in slow motion looks like a jumpy mouse - no response and then an overly large response.
I have posted a video of the problem on Youtube. You can read additional comments there.
http://www.youtube.com/watch?v=OBzisliiVpg
My advice is to contact Apple Care and notify them of the problem. Don't be surprised if they claim not to know about it. This seems to be a common response. In addition, notify Apple by going to Apple.com/feedback and sending them an email. Eventually, Apple will figure out the source of this problem.
Finally, the problems don't exist in Bootcamp - Bluetooth mice are perfectly smooth in Windows. The problem exists in OSX - Amazing!

Magic mouse lagging constantly

My mouse pointer's lagging all the time. I'm using osx10.6 and I have a new magioc mouse and a macbook pro 3.1. I had the same problem with my mighty mouse and osx10.5. The problem seems to go away when I disable airport which is not a solution as i am connected to a wireless router. the lagging also stops for about ten minutes if i remove the batteries in the magic mouse for about 5 seconds. can anyone help me with this one? this is unacceptable! 1799 euros for a macbook pro and 69 euros for a f** mouse, both of which are from apple which supposed to JUST WORK. well it's clearly not working at all!

I'm having the same issue here and I think it's related to my wireless network. The lagging occurs only when the following are in place:
A- Using the Airport Express in the Kitchen
B- Using the Apple TV 2 in the living room (previously, on my 1st apple TV, synching was doing the same thing)
C- Doing a back-up on my Time capsule
D- Anything related to home sharing makes the MM lag
One weird thing is that I'm also having the magic track pad and it's not as nearly as bad and it makes me wonder if the issue is the mouse bluetooth connection.
One thing I've heard that may actually change that is to switch your network to 5Ghz band. My problem is that my wife use and old Macbook and my old iPhone 3 which doesn't work on a 5Ghz band.
Someone else suggested the following but it didn't worked for me:
1- hold down Shift-Control-Option, and press the power button ONCE. (don't start the computer, just quick press the power button).
2- let go of keypresses and start computer again.
if anyone has a solution to make my MM stop lagging, I would appreciate

Why is the mouse 'sticking' and it switches between windows?

Hello,
So this morning my mac has had a few issues, all within about a minute of each other:
-mouse 'sticking', not totally frozen but isn't moving smoothly
- will switch between open windows and even just fly over to the dashboard randomly
-open random windows
for ex. the little window that would open if I right clicked on something, (except I was just typing) and it's happened multiple times today, and never before.
* I had Pages '09 and Safari open.
* I've restarted my computer and only launched Safari and the problem seems to have gone away, making me think there might be a corrupted file or something in Pages.
Any suggestions would be much appreciated!
Brandon

The mouse (at least the Magic Mouse) sticking and flying are well known problems for which there seems to be no cure in sight. Just grit your teeth and try to think something complimentary about Apple.

Lost connection between Magic Mouse and iMac

My Magic Mouse is constantly losing the bloototh link with the iMac. I read in some forums that this bug is frequent with Mac OS X 10.6.8 but I haven't found any answers. BTW, batteries are not the problem since I have already tried it with several new batteries.
Could anyone please give me a solution to it?
Thanks!
G

Paul,
I don't think you did anything wrong. I think it was just "one of those things". Things should be OK now.
Give a shout if they aren't.
Regards,
Captfred

Magic mouse constantly disconnects and can't get it to connect without rebooting the computer. Anyone else have this issue

How do you solve the problem of the magic mouse constantly disconnecting? I have changed the batteries and turn it on and off, but the only way to get it to reconnect seems to be re-starting the computer. Any thoughts? Thank you.

Greetings Beth,
Wireless devices are susceptible to interference. Review this article for common sources: http://support.apple.com/kb/TS3048#5
They are also very sensitive to low power. Make sure you are using VERY fresh batteries. If they have been sitting on a shelf for months they don't count as fresh IMO.
Troubleshooting steps to try after you read that article at the top:
Remove the following to the trash: Macintosh HD > Library > Preferences > com.apple.Bluetooth.plist
Restart the computer and re-pair the mouse and keyboard
If issue persists reset the SMC:http://support.apple.com/kb/HT3964
If the issue persists reset the PRAM:http://support.apple.com/kb/HT1379
Hope that helps!

Why does magic mouse quits working constantly?

I have two Magic Mouse(s) and both worked fine from day one - early last year, and both now act up constantly with the same symptoms. I am among those who believe it has something to do with Lion. When I boot up, they don't get recognized and when I go to Mouse and search for bluetooth devices - sometimes they are found and most of the time they are not. I can reboot and sometimes get the mouse but often do not.
I know about adding the paper to help cushion the batteries, hasn't helped. I have the Advanced setting to wake computer with mouse - doesn't help. I saw some reference to booting with a control option and deleting some setting but can't find out exactly what that is all about. Love using this mouse, especially swiping, and want to make it work.
Right now I have one of those huge "ergonomic" bricks in my palm and can't stand it! Please let there be an answer.
Thanks

I think I have solved my own problem. My wife's Mac is just on the other side of the wall in the adjacent room. She came in to my room to tell me her cursor was moving all over the screen without her control. Guess what? My mouse was paired to her computer and while I was moving mine around to see if it would work, it was moving around on her screen! Not sure exactly how that happened but I went in and removed the mouse from her's and now my computer pairs with it as it is supposed to. Case closed for now.

Magic Mouse constantly dropping

I bought a Magic Mouse half a year ago. It worked okay, not fine, but okay, but every time I use it now with my MacBook Pro, it's constantly dropping the connection. And I mean constantly, like every five or ten seconds. And it doesn't automatically reconnect, I have to go to Bluetooth -> Apple wireless mouse -> connect each and every time. And I have tried changing the batteries at least a dozen times. Can anyone help?
Cheers :)

Hello:
Try a couple of things:
1. Reset the SMC and PRAM
2. Make the device a "favorite."
Barry

TS3048 my magic mouse does not want to right click anymore?

My magic mouse does not seem to right click anymore, any suggestions? For example, I used to right click on my icon of my memory card from the camera that I have inserted into the side of the IMac and I could choose "eject" now it doesn't want to right click and open up those options. Am I doing something wrong?

Hey.
This seems to be a common issue.
I've seen mixed posts on the net about the ES8000 working with the Apple Keyboard but from what I've seen the Apple mouse tends to fail the sync constantly.
Sad, I just bought a mouse to improve navigasting on the ES8000 and dissapointed that it doesn't sync. Maybe an issue with drivers on the TV.
Which Dell mouse (model number) works for you?

Magic Mouse Can't connect to my Macbook Air mid 2013

Hello,
Can anyone help me please?
Well, I have Macbook Air 13 inch Mid 2013 and it is connected to the internet by thunderbolt to Ethernet cable, i have also iphone 6 plus and i'm sharing internet from my macbook, however, recent days it does not connect, i mean, when i'm sharing internet my magic mouse connects to the macbook and disconnects after 2-3 seconds. i tried to repair the the disc from disk utilities, it started to work properly and then it stopped. Now when i closed my wi-fi, magic mouse started working properly. when i open it and started internet sharing, it is closing... Please help if you can )))

Since Bluetooth and wifi is on the same 2.4Ghz frequency, using both at the same time, with the wifi chip constantly on (when creating a wifi network)(whereas when using the wifi as a receiver, the wifi chip isn't stressed much), causes interference. It is "normal". It's just that the Bluetooth technology is not very smart. This issue was already seen 16 years ago, when bluetooth got introduced.

Mac Mini: either Magic Mouse OR Keyboard won't pair at startup

OK I'm stumped and apparently Apple Support is stumped too. I have a problem with my new Mac mini. It will not pair to both my wirelesss keyboard and Magic Mouse on startup. I have an old white "Wireless Keyboard," sometimes referred to as the Bluetooth Keyboard. It's about 6 years old, I purchased it in 2006 with a late Power Mac G5 Quad. It worked great.
But now I just bought a new Mac mini, i7 2.7Ghz, running all current updates to MacOS X 10.7.4. I paired the new Magic Mouse and the Wireless Keyboard just fine. But on every reboot, the keyboard would not pair, it would always go to the Bluetooth Assistant and say no keyboard was attached. I would have to turn the keyboard power switch on and off, usually a couple of times, before it would recognize it. Sometimes I even had to go to the bluetooth menu item and manually Connect the keyboard.
I called Apple tech support under warranty, we tried many things like deleting the bluetooth settings and recreating them, even turning the mini off and pulling the power cord for 30 sec (lol wut). But nothing would work. The Apple tech said, oh well, it's an old product, the higher level tech says it's not supported. Live with it.
But NOW I have just the opposite problem. Sometimes my Magic Mouse won't pair and the keyboard will. So obviously there is no technical reason why this mini won't pair with the keyboard on boot, it IS supported. But invariabley one device or the other, either the keyboard OR the Magic Mouse will not pair at startup. This is particularly a pain if the mouse won't pair, I have to keep a USB mouse plugged in so I can use the bluetooth menu to Connect. Now this is insane. I have to use a USB mouse to connect my wireless mouse.
So, Apple Support didn't have any ideas. Maybe someone else has some ideas. I don't see any reason why my new Mac mini won't pair with both bluetooth devices at boot time. It should work.
Also I have a few gripes with the Magic Mouse, I'll toss those in too. Wow it burns batteries fast. I bought some Duracell NiMH rechargeables and a recharger, this added considerable cost to the product. But mostly I am having some sort of ergonomic problem. I am constantly doing something that causes the Dashboard to come up, even though I only have one finger on top of the mouse. I also occasionally pull up the "show all windows" feature of an app, which slows things down pulling up the windows unnecessarily and then me going back. I must be activating a two finger gesture with one finger on the side. I don't know how to prevent this, or even where I'd turn them off.
But even worse, I am geting tendonitis or carpal tunnel syndrome or something, due to the way this mouse has to be operated. I have never had this problem in my life. It seems that I am constantly holding up my index finger so I can right click. This is causing strain in my hands, and soreness. You can't right click with both fingers on the mouse. Or at least, I have never been able to. I just don't seem to be able to run this mouse well. If anyone has some tips, I would sure like to hear them. I like the scrolling gestures but I hate how it right-clicks and how it accidentally double-clicks. Oh someone please help save my wrist and tendons!
I liked the Mighty Mouse a lot, once I figured out how to clean the roller. But apparently it will not work with the Mac mini. I can pair it but it will only move up and down, it will not move the cursor left or right. Weird. I would use the old Mighty Mouse if I could get it to pair.

I have exact same problem. Mid 2010 mac mini Intel core 2 duo. Have Trackpad and silver bluetooth keyboard (both bought about a year ago). Suddenly today, Track pad stops working, keyboard was fine. After much futzing with computer and keyboard/trackpad restarts, etc, I was able to pair the track pad, but keyboard is no longer found by the mini. Once trackpad is paired, I can use it as a mouse, but none of the trackpad configurations for gestures work, and things like dragging a window around the screen is choppy, indicating I would think a spotty connection between trackpad and computer.
I also have a macbook pro that's about 3 years old, and both track pad and bluetooth keyboard pair up with this without any problem at all, so it's not the bluetooth devices.
when looking at the console of the mini, I get PAGES of errors for today, with things like 'can't get battery percentage", [BNBTrackpadDevice] getReport returned error .... for reportID ...., thousands of lines of ***Missing version string for product ****
Also, mini can't find the iPhone 3gs, the laptop or the iPad when trying to pair.
I'd say there's an issue with the Bluetooth controller or hardware, but if anyone else has had a similar experience and fixed it, please chime in.

Magic Mouse still not connecting on Bootcamp 3.1 with Windows 7

I had windows 7 ultimate x64 running on Bootcamp the last few months and was thrilled to see that the last update would work with my shiny new magic mouse.
To my disappointment it didn't. I tried reinstalling the update (x64 version of it) a few times, and manually deleting the drivers related to bluetooth and mouse from the control panel so it would make a clean reinstall, but without any luck... I followed every instruction, rebooted a zillion times and still nothing.
It detects the mouse on bluetooth devices, it even knows it's mine (has my name on it), but keeps on trying to connect forever...
Anybody has this problem?

All,
Here's how I got it to work:
Go to Device Manager > Bluetooth Radios > Generic Bluetooth Adapter
Right click > Update Driver Software > "Browse my computer for driver software" > "Let me pick from a list of device drivers on my computer"
Uncheck "Show compatible hardware"
Under Manufacturer select > "Apple Inc."
Select the "Apple Built-in BluetootDFU" and click "Next" a bunch of times.
Then, go to the Bluetooth Icon in the system tray or in the control panel. Turn off the Magic Mouse before you try to discover the device. It should do it's thing automagically and come right up after you turn the Magic Mouse back on.
At least these are the steps that worked for me.
The problem I'm seeing is that the mouse stops responding if you're not constantly moving it. I'm going to try the different Bluetooth adapters from "Apple Inc." to see which one works best.
-Mike

Preference problem with Magic Mouse

I set my Magic Mouse scrolling preference to 'Fast' and it doesn't seem to stick, will revert to medium usually with a few hours.
I guess i should try to delete a preference file, but which one?
Can anyone help please?
thanks

this looks like the 1st time these forums will fail me
someone must be able to help?

Bluetooth Apple Magic Mouse jumps and moves erraticlly on screen

Hello,
I am having problems with my Magic Mouse (cursor, pointer) jumping around on my screen when i attempt to use it. I checked preferences and the connection is fine. Has anyone else experienced this? And if so how do we remedy this annoying problem?

I was about to post this same question and then I found this thread.
Magic Trackpad was working great, I love using it.
Then one day after a week or so of use it starts acting erratically.
I assumed it was the batteries (although still above 70%) and changed them. Yet with fresh batteries reporting 100% it still refuses to take input and does its own erratic thing.
I've had to switch it off constantly today because even when I switch to using the trackpad on my MBP (Core2duo Nov '06 model) the pointer jumps about on the screen and worse still "clicks", on things which causes mayhem.
The suggestion of the USB power doesn't seem to affect me as all I have is the Apple aluminium keyboard plugged into my MBP. No other bluetooth devices being used or nearby. It's happened at 3 different locations too I can't blame interference from anything nearby
Shame as I had thought Apple had finally produced a "mouse" that was worth of their brand and reputation.
Message was edited by: Gilbertfield

Magic Mouse Sticks Constantly

Similar Messages

Maybe you are looking for