Mail 2.1.3 has counting problems and crashes a lot

This isn't the most crucial of problems, but an annoying one that I've found no answers to elsewhere on the forums.
Every time I get mail in my junk mail folder, say there are 14 new junk mails, I select them all or delete them one by one, the mail counter still says there will be 7 new mails in the junk mail folder. Once you select to return to the junk mail folder it goes away after a second. Not all that bad right, except fairly often after this, Mail 2.1.3 will crash. It's done this for quite awhile and the Update Packages haven't corrected it. On the flip side my work computer (G5 iMac) and laptop (G4 iBook) don't have this problem.
Recently I had to do a disk repair on my startup disk because it had miscounted the number of memory slots (I think that's the term) there were, and it caused the whole computer to shut down at random. The problems seem similar I guess, maybe somebody out there knows a thing or two about this.
Thanks

Hey David, again thanks for all your help. Sorry, for the delay I've been slammed at work, but such is the life of a public school teacher.
As for checking the folders for strays, the answer would be no. I had 6 new Junk mails, I deleted them all at once, and 3 still remained, but in the Junk.mbox folders, there was nothing. Here is the info from the Crash Log, it seems like a lot but I think I did what you wanted.
Date/Time: 2008-02-29 05:21:22.784 -0800
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [71]
Version: 2.1.3 (753.1)
Build Version: 1
Project Name: MailViewer
Source Version: 7530100
PID: 4085
Thread: 11
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreGraphics 0x903e54dc _CGSSynchronizeWindowBackingStore + 124
3 com.apple.CoreGraphics 0x903beed4 _CGSLockWindow + 1768
4 com.apple.CoreGraphics 0x903be3c4 CGSDeviceLock + 228
5 libRIP.A.dylib 0x94803104 ripd_Lock + 48
6 libRIP.A.dylib 0x94802b68 ripl_BltShape + 316
7 libRIP.A.dylib 0x94806cbc ripc_Render + 364
8 libRIP.A.dylib 0x94806538 ripc_DrawRects + 508
9 com.apple.CoreGraphics 0x903e30ac __CGContextDrawRects + 412
10 com.apple.CoreGraphics 0x903e2ecc CGContextFillRects + 156
11 com.apple.CoreGraphics 0x903e2e20 CGContextFillRect + 32
12 com.apple.WebCore 0x95a90144 WebCore::GraphicsContext::fillRect(WebCore::IntRect const&, WebCore::Color const&) + 196
13 com.apple.WebCore 0x95a8ff0c WebCore::RenderBox::paintBackgroundExtended(WebCore::GraphicsContext*, WebCore::Color const&, WebCore::BackgroundLayer const*, int, int, int, int, int, int, bool, bool) + 1644
14 com.apple.WebCore 0x95a8f880 WebCore::RenderBox::paintBackground(WebCore::GraphicsContext*, WebCore::Color const&, WebCore::BackgroundLayer const*, int, int, int, int, int, int) + 64
15 com.apple.WebCore 0x95a8f244 WebCore::RenderBox::paintRootBoxDecorations(WebCore::RenderObject::PaintInfo&, int, int) + 900
16 com.apple.WebCore 0x95a8ea80 WebCore::RenderBox::paintBoxDecorations(WebCore::RenderObject::PaintInfo&, int, int) + 96
17 com.apple.WebCore 0x95a8c778 WebCore::RenderBlock::paintObject(WebCore::RenderObject::PaintInfo&, int, int) + 152
18 com.apple.WebCore 0x95a8e998 WebCore::RenderBlock::paint(WebCore::RenderObject::PaintInfo&, int, int) + 568
19 com.apple.WebCore 0x95a8bae4 WebCore::RenderLayer::paintLayer(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, bool, WebCore::PaintRestriction, WebCore::RenderObject*) + 692
20 com.apple.WebCore 0x95a8bde4 WebCore::RenderLayer::paintLayer(WebCore::RenderLayer*, WebCore::GraphicsContext*, WebCore::IntRect const&, bool, WebCore::PaintRestriction, WebCore::RenderObject*) + 1460
21 com.apple.WebCore 0x95a8b634 WebCore::Frame::paint(WebCore::GraphicsContext*, WebCore::IntRect const&) + 292
22 com.apple.WebCore 0x95a8afa4 -[WebCoreFrameBridge drawRect:] + 148
23 com.apple.WebKit 0x957c2b50 -[WebHTMLView drawSingleRect:] + 448
24 com.apple.WebKit 0x957c28c8 -[WebHTMLView drawRect:] + 296
25 com.apple.AppKit 0x937ca938 -[NSView _drawRect:clip:] + 2128
26 com.apple.AppKit 0x937c9ef8 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 404
27 com.apple.WebKit 0x957bc5c4 -[WebHTMLView(WebPrivate) _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 580
28 com.apple.AppKit 0x937c94c0 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 196
29 com.apple.WebKit 0x957c2fa4 -[WebHTMLView(WebPrivate) _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 308
30 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
31 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
32 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
33 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
34 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
35 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
36 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
37 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
38 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
39 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
40 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
41 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
42 com.apple.AppKit 0x937c9a88 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
43 com.apple.AppKit 0x937ea124 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 192
44 com.apple.AppKit 0x937c3134 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 384
45 com.apple.AppKit 0x937b8428 -[NSView displayIfNeeded] + 248
46 com.apple.AppKit 0x937b8298 -[NSWindow displayIfNeeded] + 180
47 com.apple.mail 0x00025094 0x1000 + 147604
48 com.apple.AppKit 0x937b8144 _handleWindowNeedsDisplay + 200
49 com.apple.CoreFoundation 0x907de57c __CFRunLoopDoObservers + 352
50 com.apple.CoreFoundation 0x907de81c __CFRunLoopRun + 420
51 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
52 com.apple.HIToolbox 0x9329fb20 RunCurrentEventLoopInMode + 264
53 com.apple.HIToolbox 0x9329f1b4 ReceiveNextEventCommon + 380
54 com.apple.HIToolbox 0x9329f020 BlockUntilNextEventMatchingListInMode + 96
55 com.apple.AppKit 0x93784bc4 _DPSNextEvent + 384
56 com.apple.AppKit 0x93784888 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
57 com.apple.AppKit 0x93780dcc -[NSApplication run] + 472
58 com.apple.AppKit 0x93871974 NSApplicationMain + 452
59 com.apple.mail 0x000870f8 0x1000 + 549112
60 com.apple.mail 0x00086fa0 0x1000 + 548768
Thread 1:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c66540 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c6645c -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a9ffdd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c66540 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c6645c -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a9ffdd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf6090 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf5fc8 -[NSRunLoop run] + 76
6 com.apple.MessageFramework 0x9aa041d8 +[_NSSocket _runIOThread] + 92
7 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f124c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92bee22c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x938217e8 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c66540 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c6645c -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a9ffdd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90070be8 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94e56c0c -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90019d6c fcntl + 12
1 libsqlite3.0.dylib 0x94523ba4 sqlite3OsSeek + 76
2 libsqlite3.0.dylib 0x94523be4 sqlite3OsSync + 28
3 libsqlite3.0.dylib 0x945264a4 sqlite3pager_ref + 212
4 libsqlite3.0.dylib 0x94527c1c sqlite3pager_sync + 240
5 libsqlite3.0.dylib 0x94512ff8 sqlite3BtreeSync + 92
6 libsqlite3.0.dylib 0x9453bf30 sqlite3VdbeSetColName + 464
7 libsqlite3.0.dylib 0x9453c2f0 sqlite3VdbeHalt + 140
8 libsqlite3.0.dylib 0x94537a80 sqlite3VdbeExec + 7196
9 libsqlite3.0.dylib 0x9453a26c sqlite3_step + 300
10 libsqlite3.0.dylib 0x94540a0c sqlite3_exec + 232
11 com.apple.MessageFramework 0x9aa45678 commitTransaction + 80
12 com.apple.MessageFramework 0x9aa5792c +[Library addMessages:withMailbox:fetchBodies:isInitialImport:oldMessagesByNewMessage:] + 7448
13 com.apple.MessageFramework 0x9aa55aa0 -[LibraryStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:] + 124
14 com.apple.mail 0x0004719c 0x1000 + 287132
15 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
16 com.apple.Foundation 0x92be2bb4 -[NSInvocation invoke] + 944
17 com.apple.MessageFramework 0x9a9f6840 -[MonitoredInvocation invoke] + 144
18 com.apple.MessageFramework 0x9a9ffec0 -[InvocationQueue _drainQueue] + 416
19 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
20 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c66540 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c6645c -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a9ffdd0 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0f738 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 11 Crashed:
0 <<00000000>> 0xfffeff20 objcmsgSendrtp + 32
1 com.apple.WebCore 0x95a35c34 -[WebCoreResourceHandleAsDelegate connection:willCacheResponse:] + 244
2 com.apple.Foundation 0x92c3dcc0 -[NSURLConnection(NSURLConnectionInternal) _didFinishReturnCachedResponse:] + 524
3 com.apple.Foundation 0x92c107e4 -[NSURLConnection(NSURLConnectionInternal) _performOriginLoad] + 328
4 com.apple.Foundation 0x92c0e898 _resourceLoaderPerform + 224
5 com.apple.CoreFoundation 0x907df30c __CFRunLoopDoSources0 + 384
6 com.apple.CoreFoundation 0x907de83c __CFRunLoopRun + 452
7 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
8 com.apple.Foundation 0x92c0e5f8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
9 com.apple.Foundation 0x92be70c0 forkThreadForFunction + 108
10 libSystem.B.dylib 0x9002bd08 pthreadbody + 96

Similar Messages

I have received my first mac from a designer friend who passed away recently. He had been having problems with crashing in Lion. His friend upgraded to Mountain Lion before his mac pro laptop, mid 2010, was sent to me. It has many problems and crashes

After sorting the material of my friends on the drive and creating a new user, I realized that the system was unusable with 30 or 40 crashes a day. I am a photoshop user and my friend had installed cs2 and upgraded to cs5. Actually everything was crashing and he had had the problems in Lion and they did not go away in Mountain Lion.
So my sense is the next best step is to uninstall and reinstall the operating system....but I'm entirely new to Mac though I quite good at problem solving on PC. I have been messing around trying to get Mac up for over a week now so am learning quickly but feel uncertain about the steps in installation and don't want to mess things further.
I have found this
https://discussions.apple.com/docs/DOC-3351
which seems useful.
I'm backing everything now to a usb drive, I have one copy in timemachine, but I need a clean install so I'm backing things manually as it's not so complicated my being a new user.
I have the original discs of Snow Leopard and a dmg file of Mountain Lion that were installed on this computer.
I hope I can find my friends Adobe id and password.....he does have a list of passwords, how can I check if they are correct.
Do I need to install Snow leopard from the original disks first and then update and then upgrade to Mountain Lion?
He upgraded first to Lion but I can't find that program to install, do I need it to get to Mountain Lion?
I don't have boot disks, does that matter?
What can I do about CS5 in a restore? I don't mind loosing other programs so much as this one.....I haven't seen the upgrades and only have CS2. What happens to all your programs...I guess they are just lost?
I haven't used mail, so I'm not worried about that.
Hope I can get some support with the process, any support will be valued that is at all related. Thank you

Merielsea wrote:
I am looking through this material, it's great. I'm wondering though, does command r work in #8 if my original disks where Snow Leopard?
Yes, when the operating system was upgraded to 10.7 then to 10.8, it 10.6 was replaced so those 10.6 disks are only good now for completely erasing the entire drive and reverting the machine back to 10.6
10.7 and 10.8 has a Recovery HD partiton on the boot drive.
https://support.apple.com/kb/HT4718
I have a mountain lion dmg file that was used to upgrade from Lion, would double clicking on this equal the same thing as reinstalling mountain lion over itself?
I wouldn't use this, as Apple is now changing things, so you need to reinstall 10.8 via the Recovery HD
I would prefer to keep CS5 photoshop
Not going to happen, if it's working now good for you. But according to Roaring Apps it's not working for 10.8. and it needs to be upgraded to CS6
If you revert the machine to 10.6 or 10.7, your going to erase CS5 and everything else.
Doing #20 would be a bit beyond me and I don't know another mac user so that I can work from their mac.
Why do you need another Mac users machine?
Print out the instructions.
Here is some more about secure erasing for a new owner
How do I securely delete data from the machine?
Installing OS X 10.8 again
https://support.apple.com/kb/HT4718
Does the reinstall have to go from Snow Leopard which was the base install, to lion then to mountain lion,
No, you erase and install 10.8
When Apple upgrades 10.6 to 10.7 then to 10.8, it's a complete operating system replacement, it's called a upgrade because it's still OS X but leaves all your files and most programs intact, none of the older operating system version remains.
Just like if you would upgrade Vista to Windows 7, or Windows 7 to Windows 7 Pro.
Can I install the mountain lion upgrade over a freshly installed Snow Leopard?
Yes, but it requires erasing the entire drive (including 10.8 Recovery HD) from the 10.6 disks, then installing 10.6, then Software Updating to 10.6.8, then buying 10.8 from the AppStore, then downloading it and installing it, then the machine will be 10.8
Or you can use the Recovery HD and just erase the Macintosh HD parittion then reinstall 10.8 that way for free.
How to reinstall just OS X or erase/install OS X
https://support.apple.com/kb/HT4718
See what is confusing you is there is a hidden Recovery HD partition on the boot drive, it can do all the things like a OS X install disk can do, erase the Macintosh HD partiton (where OS X, programs and files are) and install a new copy of OSX from Apple's servers so it reboots to a brand new machine again (no Cs5 though)
Instead of a boot disk, there is a two bootable partitions on the boot drive, one is Recovery HD and the other is Macintosh HD which boots into OS X.
SO your command r booting the operating system in Recovery HD to erase the other partition and reinstall OS X into from Apple's servers, got it.?
Your going to need your AppleID and password to reinstall OS X 10.8, all part of the new world order.

ID 20100914125854 (I cannot get into Mozilla Firefox -the message is Firefox has a problem and crashed)

This happened five days ago and I moved something in the Administrator about Google. Also I moved something so that
I now have two opening pages. One Opens on Perfect Optimizer the other on my name. I am going to close that right now.
Both Google and Gmail are working as is Internet Explorer

Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?

Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?

I would instead say you have a problem since nearly all IPs work as advertised. IF you do have a bad phone, take it into an Apple store and get a replacement. Hope you didn't jailbreak your phone though as Apple probably will tell you, you broke it, you fix it.

Cannot open CS6 Bridge. Always the same ERROR: Bridge has a problem and cannot read the cache

Cannot open CS6 Bridge. Always the same ERROR: Bridge has a problem and cannot read the cache

Try this. This is for CS6 but substitue CC and Bridge 6.
~library/caches/Adobe/Bridge CS6 and inhere should be 2 files:
Adobe Bridge Plug-in Cache
and the folder called Cache. Inhere should be 4 folders called '254', '1024', 'data' and 'full'
All those folders carry the content of the respective quality of the thumbs and preview as well as 100 % cache and Bridge database.
Any way, Since you have not used Bridge you have no relevant amount of cache and I would suggest you quit both PS and Bridge and manual delete both the items (plug in and folder called cache at the end of the Bridge CS6 path mentioned above.
(both files will refresh itself after a restart of Bridge).
To be on the save side also visit in same user library the folder Preferences and look for the file called "com.adobe.bridge5.plist" (yes it is Bridge 5 that comes with CS6, all Adobe apps have their own version number and they are presented in the same Suite version. CS6 has PS version 13 and Bridge version 5 )
also drag this file to the trash.
Then hold down option key (alt) while starting Bridge and this should give you the option to reset the preferences as mentioned earlier in this thread.
Choose reset prefs and try again.

I downloaded Photoshop cc trial, program opens, states program has a problem and closes right away. how can I get it to work?

I downloaded Photoshop cc trial, program opens, states program has a problem and closes right away. how can I get it to work?
I tried uninstalling and installing again same problem

Moving this discussion to the Photoshop General Discussion forum.

Hi i have a iphone 4 and all i am getting on it is that my phone has a problem and that all i am getting can anyone tell me what to do to fix it

hi i have a iphone 4 and all i am getting on it is a message saying that your phone has a problem and thats all i am getting does anyone have the same problem and what can i do to fix this

See here to create a new apple ID
http://support.apple.com/kb/HE37
good luck

"Firefox has had a problem and crashed"; repeatedly since skype update, won't stay up more than 3 or 4 minutes s, how do I stop it from crashing?

"Firefox has had a problem and crashed"; repeatedly since skype update, won't stay up more than 3 or 4 minutes s, how do I stop it from crashing?

hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

HT4085 I has a problem and I am not able to solve that when I use sound effect it is showed only headphone even I did not installing the headphone I has a problem and I am not able to solve that I am. Not able to hear the sound without headphone please he

I has a problem and I am not able to solve that when I use sound effect it is showed only headphone even I did not installing the headphone I has a problem and I am not able to solve that I am. Not able to hear the sound without headphone please help guys

Sounds to me like a hardware issue or maybe something is stuck in the headphone jack. When you plug in headphones, the jack in the iPad is switched to play only through the headphones and not the iPad's speakers. Sounds like either the jack is faulty or there is something stuck in the headphone jack. Get a flashlight & look inside the jack for anything that looks like it doesn't belong in there.
Regardless, I'd take it in to an Apple Store if you have one nearby to have it checked.
EDIT: "Ocean20" had an excellent suggestion above. While doing that, you may also want to rotate/twist the plug in the jack back & forth a few times as well. Dirty contacts can often times be cleared by doing this.

HT5242 Since installing this update today, screen flashing has increased dramatically; just wondering if anyone else has this problem and, is there a way to remove an update?

Since installing this update today, screen flashing has increased dramatically. Anyone else has this problem and is there a way to remove a software update?

I just had random letters flash like i was typing them but they didnt show up in the typed section. So weird, bad thing is that I didnt have the original keyboard flickering problem but updated anyway cause Im a fool i guess. It only happened while writing an email n was only the letters U n G.

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing

Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing. It appears from these forums that a lot of people are having the same problems wit this latest update.

Hi erastyle,
Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
Once downloaded please follow this KB article to use the Tool.
http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Please let us know if it helps.
Regards,
Abhijit

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

do not know what's going on but the Firefox crashing, and is still crashing, and crashing back again ..
This problem is not resolved for a long time 'and I wonder why not fix this problem so far?
These details.
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.

I was having the same problem.... But I keep forgetting that when you upgrade firefox... or it updates automatically... you need to right click on the firefox start up icon, go into properties, click on the compatibilities tab, and put a check in the "Run This Program As An Administrator" box, then hit apply. Start Firefox, and it should work OK. Problem is...each time you upgrade firefox and/or I think Adobe flash... you need to make sure that box is checked. This is on Firefox 15.0.1 with Adobe Flash 11.4.402.278 all up to date, Windows 7 64bit. If Firefox has Adobe flash add-on, it needs to run in admin mode or it will crash.

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out on me. Any thoughts?

Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?

As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f

I just updated to 4.0.1 and I get the "We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts" However, it just keeps popping back up, firefox never restarts!!!

This morning I had a popup on my Windows XP PC stating that the 4.0.1 update was available. I upgraded. now, i receive the following error: We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts. You can submit crash report data, blah blah blah (which i have submitted several)
But, firefox DOES NOT ever open. It just pops back up with that same report window, over and over.

It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore

Firefox crashes upon start with the error message: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

I have tried to open firefox multipul times only to receive the error message:
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.
When I send the report and try to restart firefox and see that I have several tabs open, but it quickly shuts down again before I can do anything other then glance at it.

http://kb.mozillazine.org/Firefox_crashes

Mail 2.1.3 has counting problems and crashes a lot

Similar Messages

Maybe you are looking for