Mail 4.2 IMAP problems

Mail 4.2 does not delete mail from the server when, while in Mail, I move an e-mail from an IMAP folder to a local (on my laptop) folder. When I check mail again, the message is downloaded again.
Sometimes, but not always, if I have read a message, the message is reflagged as unread when mail is checked.
When using a slow internet connection, such as in a hotel or a clients conference room, mail does not download new messages from my IMAP server. It does download new messages from an Exchange server.
I have none of these problems when I use Thunderbird 3.0, so the problem is Mail and not my server.
I do not use GMail or any of the other canned IMAP servers. My IMAP accounts on are a virtual FreeBSD server from Verio.
Applecare support thinks this is a bug, but I suspect that is the standard way of saying I don't know.

Count me as another person seeing the issue where IMAP moves aren't "sticking".
I connect my Mail to an MS Exchange server at work, and for the past 2 weeks, my move operations on messages aren't committing to the server. If I switch over to Entourage or Outlook Web Access, the moves will stick.
For example, I mark a message as Junk, which is supposed to then move the message to the Junk folder. I navigate away from the Inbox to another folder, and when I come back, the message that I'd marked as Junk is back in the Inbox. This happens for all folders, not just Inbox, by the way.
I've tried synchronizing, I've tried the Rebuild command. I've even trashed my Envelope file and let that rebuild cleanly. No joy.
Very frustrating to have to open another mail client in order to do mailbox cleanup all the time.

Similar Messages

E72 - Mail 3.09 - IMAP problem

Hello,
I have an E72 (E72-1 RM-530 firmware 054.005) with the latest version (3.09) of the mail client.
A few months ago, I have configured my GMAIL accounts on my E72 via an IMAP connection (Not via nokia messaging).
Yesterday, the mail client doesn't retrieve and send any new mail from my Gmail mailbox.
More facts:
- When I check the "last account activity" of my Gmail mailbox, I see the IMAP connection from my E72. (So, I suppose there are no connectivity problem)
- When I check the settings of my Gmail mailbox on my E72, I see that the field "mailbox type" has disappeared! All the others parameters are there and Ok
- When I delete the Gmail mailbox on my E72, restart it and reconfigure the Gmail mailbox (not via Nokia messaging), the field "mailbox type" is always gone.
I suppose there is a problem with the intern configuration of the mail client.
Has someone a solution (without do a full reset of my E72)?

I'm having many problems also, only in v 10.5 and have reported repeatedly to Apple. Is thunderbird pretty good? Are there other options to consider? I'm seriously thinking of jumping ship if there is no Mail update sent out soon to save us. I am so reliant on e-mail working properly, and it's embarrassing to thrash about with multiple copies of outgoing messages, some of which were drafts, etc. Egads! Also, I've reported the shortcomings in mac.com -- it cannot harvest multiple POP accounts, it doesn't handle advanced POP SSL settings the way the iPhone and Mail do. I was hoping to re-organize my mail using mac.com and iPhone but it's not working as advertised. Mail cannot send out through my mac.com or my two other servers, I only have spotty outgoing mail through one SMTP server but all 3 or 4 should work fine (used to be fine on v 10.4) - all require specific SSL ports. I'm barely getting through this messy transition to Leopard, and I keep hoping for an update to Mail.

Mail 4.x IMAP problem, messages truncated - mising attachments, etc.

I support users that have been having problems with Mac Mail 4.x. A problem we've been having is that for some users, email messages seem to be truncated intermittently. This doesn't happen only with the message body, but in the headers also. This can result in messages/attachments not being displayed correctly since parts of the headers are removed preventing the app from rendering/recognizing them fully (basically, critical parts of the headers are missing). When checking directly on the server (webmail) or via other clients (Outlook, Thunderbird), the messages/headers are fully intact.
Rebuilding the mailbox seems to temporarily resolve the problem, however it comes back within days or even hours.
I have found several threads that sound like they could be related, however I can't say for sure and have found no solutions.
http://discussions.info.apple.com/thread.jspa?threadID=2203330&tstart=-1
http://discussions.apple.com/thread.jspa?threadID=2198394&tstart=105
http://discussions.apple.com/thread.jspa?threadID=2256484&tstart=150
http://discussions.apple.com/thread.jspa?threadID=2323456&tstart=165
http://discussions.apple.com/thread.jspa?threadID=2323056&tstart=180
http://discussions.apple.com/thread.jspa?threadID=2280085&tstart=210
My feeling is that this is a mail.app problem since this affects users that are connecting to both our internal Exchange 2007 environment (SP1 rollup 9) and a hosted Gmail domain.
Does anybody have any thoughts on what may be going on?

I am seeing the same problem. We are currently on Exchange 2003 though we are about to migrate to 2007. I find that rebuilding my inbox usually repairs the messages, but I have't found a permanent fix. Hopefully someone else will (like Apple).

Mail & imap problem

Hi,
I've upgraded from panther to tiger and now Mail on my imap account is very slow. I can't get my mail even if I do multiple synchronise or "get all my mail" !
If I use Thunderbird I have no problem : it gets all my mail quickly.
I remark that on certain imap folder Mail see some mails twice or more (i think Mail is donwloading mail although is already downloaded) !
Is Mail begining unusable ?
thanks.

There are known problems with Mail 2.0 when an IMAP or .Mac account is setup to keep local copies of all messages. The problem can be avoided by changing the settings in Preferences > Accounts > Advanced to reduce the amount of work Mail has to do to keep the local data synchronized with the server.
Set Keep copies of messages for offline viewing to Only messages I've read or, if that doesn't work, to Don't keep copies of any messages. Also, Automatically synchronize changed mailboxes should be disabled.
After making the changes, do Mailbox > Rebuild on any mailboxes that don't display the content properly.

Infuriating IMAP problem in Mail - Help!

I have just starting hooking up Mail with our company's IMAP server. I need to do this since I use a desktop and a laptop, both of which need to have exactly the same e-mail on them, including flagged items, sent etc. It seems to work OK except for one thing - Whenever I send a mail, next time I check mail and it syncs with the server, the mail I just sent shows up in bold (unread) in the sent messages folder. I can see why it is doing this - It's because I store my sent messages on the server, along with my incoming mail, so when the sent message is synchronized it thinks it is "new" or unread. I need to sent messages stored on the server as if I don't then it negates the whole point of me using IMAP. Does anyone know a workaround or a way to stop this? If not it's back to POP3 for me and the joy of copying my entire mail folder to my laptop when I go away and back again when I return.......
Thanks

Thanks for the help. Here's what that folder contains:
Deleted.imapmbox
Drafts.imapmbox
INBOX.imapmbox
Sent Messages.imapmbox
I've messed with every possible setting on the IMAP account in Mail and also in the options section of our IMAP web interface but to no avail. I've also experimented with the "Use this folder for..." setting as-well, but it's just not doing anything.
The whole point of this was to ensure that when I go away (which I often do) I can just sync the MacBook Pro up with the IMAP server and avoid having to run my sync scripts I made to copy my mail folder etc. over from the desktop. Ironically, it only takes a double click to do that and I spent all of Sunday morning trying to get this stuff sorted then ended up going back to POP3....So much for technology.
There are quite a lot of Apple Mail/IMAP issues similar to this (although not all identical) around the web on forums (here too) and I have seen at least 1 person who had the same issue. I think Entourage handles it better but I'm not willing to use that due to the fact that it doesn't use Apple's address book.
The detail from the console output which someone else posted that had a similar problem seems to indicate some kind of incompatibility with the flags and status info that Mail and the IMAP server exchange. It also appears that different server software companies have different interpretations of the IMAP standard, which causes much finger pointing and gets nothing done. I should say that the issue is identical on the MBP as well as the G5 Desktop.
It looks like I will have to wait until 10.4.7 is released to see if it is fixed. Apple are supposed to be focussing heavily on some unresolved Mail problems in that release so maybe it will fix it, but I'm not holding my breath.

Mail imap problems: Mail created random folders and saves multiple drafts

Hi there, I have a brand new MacBook Pro, and set up Mail to imap my two primary email accounts (new to discussion forum and forums in general):
I have two imap accounts set up: Gmail and Network Solutions (my work webmail). Gmail is working fine.
Network Solutions imap account:
- Saves numerous copies of drafts of the same email as I type, and when I try to delete them (select them all, delete, or select all and move to trash), I get a message saying the Network Solutions server on port 143 has timed out. So I have a bunch of drafts that I can't clear.
Mail menu on lefthand side of Mail window looks like:
Mailboxes
Inbox icon with dropdown to
Gmail Inbox icon
Net Sol Inbox icon
Drafts icon with dropdown to
Gmail Drafts icon
Net Sol Drafts icon (this is where all those drafts keep saving and can't be deleted from)
Sent icon with dropdown to
Gmail Sent icon (only about a dozen sent emails are shown here)
Net Sol Sent icon (only about ten sent emails are shown here)
Trash icon with dropdown to
Gmail Trash icon (seems to be all my trash)
Net Sol Trash icon (seems to be all my trash)
REMINDERS
ON MY MAC
RSS
GMAIL drop down to
[Gmail] white folder icon that has the following sub folders:
All Mail (appears to have all mail from gmail in here)
Drafts
Sent Mail (appears to have all sent mail here)
Spam
Starred
Trash
NET SOL (drop down triangle)
Draft folder (empty folder)
locker folder (empty, no idea what this is, did not come from Net Sol)
Sent (does not refresh properly, always missing recent msgs)
Sent Items (empty folder)
Trash
The thing is, that in Network Solutions, prior to imapping with Mail, I had these folders:
Inbox
Deleted Messages
Drafts
Sent
Trash
NOW, after setting up imap to Mail, new folders have appeared in Network Solutions:
Folder Name
INBOX
Deleted Messages (Bolded)
Draft
Drafts
INBOX
Sent Messages (Bolded) (all recent sent msgs are in here now)
Sent (Bolded) (all sent msgs from Nov 6 and earlier are in here)
Sent Items
Trash
If I want to reference an email I sent after Nov 6, I have to log onto my Network Solutions webmail and go to that Sent Messages folder, move them to the Sent folder, then log out and update my Mail, at which point, I can see them on Mail.
I have not made a single folder in Mail -- what's there is a result of me setting up the two imap accounts.
Network Solutions has no idea what that "locker" folder is, it is not a Network Solutions-generated folder, does not appear in my Network Solutions webmail folder list, and I did not make it.
Can anyone help me clean this up, explain these mysterious folders, why I can't delete Net Sol drafts, why I can't get my sent messages that are more recent than Nov 6 into Mail, even though I've been primarily using Mail to send and receive mail for both Gmail and Network Solutions?
Thanks in advance for any help you can provide!
-Sunny

Hi. I posted again, and no one has answered either, here is the other post, it's more detailed in scope:
I am having a very strange problem here which started about a week ago, maybe someone can point me in the right direction:
1) I use both gmail and my domain's server email which load into Mail.app. I use gmail because I like their spam filter and I use their SMTP because where I am, my ISP SMTP server isn't very reliable. Gmail solves my outgoing mail problem, but doesn't support showing when mail has been answered and that is a useful feature.
2) My procedure is to open up gmail in my browser, mark and delete the spam (IMAP Account), then close the browser and open mail.app
3) I have a rule in mail.app which moves my gmail to my domain mail Inbox where I organized with folders and subfolders and use many signatures to send different email out to customers. Mail has been very good as you can do quite a lot with it compared to most other email clients for OSX. I do this for three domains, with several email addresses within each domain.
4) In mail.app, I can choose which mailbox to use for sent mail, junk, etc. This way I am sending from my domain, the email response shows and is linked to that mail so I can look for old responses fast and organize things by department. Spotlight or search works fast and perfectly. It's a good solution which I have used for well over a year (whenever gmail released IMAP services), or was, until a week ago.
Problem 1) As of now, when I open the mail account, the domain subfolders which should be below my Inbox are no longer there. If I look lower to the account folder, sometimes the folders show up there, sometimes they do not show up at all, but they are online in my web-based mail with my hosting company. The mails are not lost, but mail.app is not connecting with the host correctly as they appear and disappear randomly.
Problem 2) Every time I open mail.app now, most of my email inbox folders have to download all of the mail and their attachments again, even though I have the boxes in preferences correctly checked. Once the inbox loads all of the mail, then the subfolders disappear. This is very consistent. As long as there is no mail showing in the inbox, then the subfolders are showing correctly. As soon as the inbox is loaded showing mails, then the subfolders either disappear or move.
Problem 3). The mailboxes that my hosting's webmail service creates (like deleted mail, mail to delete, trash, trash delete, whatever, it's a Windows server) keep showing up in Mail. They never did that before. Once I deleted them, I could see them online, but not in mail. All was as it should be. Now they keep coming back every time I reconnect and I often have to reset which mailbox is being used for junk, sent mail, drafts, etc.
Problem 4). This same problem happens on all three of my machines, two being PPC and one Intel, running 10.4.11 and 10.5.5 respectively. The problem started happening on all my machines at the same time. This is also connection from three different ISPs.
Solution? My hosting company says that they have changed nothing in their settings (IMAP uses Port 143 and I do get a time-out error sometimes but not often). They have tried it in Outlook and do not get the same results, they say it's working fine. I have tried to subscribe in Leopard (you can't do this is Tiger, only in Leopard, but Mail.app says I have no subscribed folders, which is not true). The Quota Limits shows the standard Mail.app mailboxes, the Subscription List shows nothing, and no way to change it).
I tried Thunderbird and it connects faster, downloads faster and the folders are OK, but I still get mail folders appearing randomly. Sometimes I get mail folders appearing that I have not ever created with names like "System Mail". Sometimes I get mail boxes which are stored On My Mac which appear on IMAP suddenly. (Also, Thunderbird has poor signature file support, so I would prefer to use Mail, it's a better program overall.)
I have tried rebuilding the mail accounts, have done this, realistically, 25 times. Yesterday I did a complete reinstall of 10.5.5 just because I am at the end of my rope. Now I am about ready to change hosting companies as I am still having the same trouble. I am in the process of archiving all of my mail into Gmail so I can switch hosts if that is the problem. But, I would like to know first if that is actually the problem, since overall I am pretty happy with my hosting company. They are in Arizona and speak my language and they are easy to talk with. However, they do not have a Mac there so they cannot test my situation from their facility.
It's a strange problem in that one, I have used the system fine for well over a year with perfect results. Two, it happens on three different Mac used in three different places (office, home, and another person's home), and three, I have not changed hosting companies, I have been using the same host for two years and they deny changing any settings on their end.
The hosting company has no answer for me, they are not Mac users, and say that it's perfect in Outlook, but it's not actually perfect in Outlook either as mailboxes still appear randomly and sent mail ends up in my inbox randomly even in Outlook. They just don't realize it as they are not watching my mail boxes except when I am on the phone with them.
I am not having trouble with my websites. I do not have this problem with Gmail, only with my domain webmail.
I have to use Windows because of a particular shopping cart system I use, but IMAP systems should be the same on Windows or anything else. Some how, some where, some one has changed some thing. Any idea what and how to solve the problem?
Thanks,
John

Problems with mail connecting to IMAP since 10.5.2

Hi,
Since upgrading to 10.5.2, I can not access my IMAP mail server anymore, it will sit there for a long time with the spinning wheel trying to sync with the mail server. After a very long time I will get me an error message that IMAP server is not available. I have Entourage 2007 installed as well and that can access the mail server with no problem with exact same setting.
Anyone else had this issue, can I forced mail to rebuild the mailbox, I have a lot of mail stored in the mailbox, online and on my mac so I can not afford to loose any mail.
Mail also seem to hang up on me a lot and I need to use Force Quit.
Thanks
Jaco

for me it doesn't exactly hang, a.k.a not responding, but it won't quit. I have to use force.

Mail crashes w/IMAP account access; EXC_BAD_ACCESS; KERN_PROTECTION_FAILURE

My Mail app crashes with error (see below) when trying to access an IMAP account. I installed Adobe Creative Suite 2, that caused Mail and Safari to both fail. I uninstalled CS2 but that didn't help.
I tried a different user account, and both Safari and Mail worked fine.
I deleted com.apple.mail.plist and com.apple.Safari.plist but that didn't help.
I re-started Mail with no accounts, successfully added the .Mac account and a POP account. Then as soon as I added an IMAP account it started failing the same way: it opens okay then fails as soon as the IMAP account checks mail. Using Mail when logged in under a different user id doesn't have this problem, so it doesn't appear to be a bad email message.
I've searched through this forum (thanks!) and believe I've collected the right data, but am unsure what to do next ... i.e. exactly where is the problem!
thanks for any help,
Chris
Date/Time: 2008-10-16 21:39:52.190 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [680]
Version: 2.1.3 (753.1)
Build Version: 2
Project Name: MailViewer
Source Version: 7530100
PID: 819
Thread: 6
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000005
Thread 6 Crashed:
0 com.apple.CoreFoundation 0x908196a9 CFHash + 17
1 com.apple.CoreFoundation 0x908195ed __CFDictionaryFindBuckets2 + 91
2 com.apple.CoreFoundation 0x90821405 CFDictionarySetValue + 165
3 com.apple.MessageFramework 0x9a034236 _selectMailboxIfNeeded + 255
4 com.apple.MessageFramework 0x9a0349ad -[IMAPOperationCache _performCopyOperation:withContext:] + 120
5 com.apple.MessageFramework 0x9a035e8c -[IMAPOperationCache performDeferredOperationsWithConnection:] + 684
6 com.apple.MessageFramework 0x99fa62bd _getPotentialConnectionForMailbox + 1052
7 com.apple.MessageFramework 0x99fa59e1 -[IMAPAccount connectionForStore:delegate:options:] + 288
8 com.apple.MessageFramework 0x99fa5819 -[LibraryIMAPStore connection] + 66
9 com.apple.MessageFramework 0x99fa54e7 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 204
10 com.apple.MessageFramework 0x9a09c121 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 47
11 com.apple.MessageFramework 0x9a09c223 -[LibraryIMAPStore checkNewMail] + 41
12 com.apple.MessageFramework 0x99fd31cf -[IMAPAccount fetchSynchronously] + 118
13 libobjc.A.dylib 0x90a5bd76 objc_msgSendv + 54
14 com.apple.Foundation 0x92801422 -[NSInvocation invoke] + 932
15 com.apple.MessageFramework 0x99f998d0 -[MonitoredInvocation invoke] + 128
16 com.apple.MessageFramework 0x99fa3914 -[InvocationQueue _drainQueue] + 517
17 com.apple.Foundation 0x927fa39c forkThreadForFunction + 123
18 libSystem.B.dylib 0x90024227 pthreadbody + 84
chris-norloffs-computer:~ chris$ ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
ls: /Library/InputManagers: No such file or directory
ls: /Library/Mail/Bundles: No such file or directory
ls: /Users/chris/Library/InputManagers: No such file or directory
ls: /Users/chris/Library/Mail/Bundles: No such file or directory
chris-norloffs-computer:~ chris$
-------------------------------------------------------------------------------- ------------------

Many thanks for the help.
Hi, BDAqua,
No, no 3rd party or Internet Helpers, BUT I did load Adobe Creative Suite 2 (Photoshop, Illustrator, and other apps to make me smarter, faster, and more handsome. It had some automatic updater functions, and given that Mail and Safari suffered catastrophic failures I believe they put some hooks in there).
I've since unloaded the Suite -- I should know better than to load an entire suite. Also, I now have 23GB of space on my harddrive, and wonder if I ran out of room during the install. There was no error, but CS2 comes on 4 DVDs so I wonder ...
Hi, Mulder,
I deleted the cache files - lots of stuff. I deleted two of the other files (didn't have downloads.plist).
Unfortunately, Mail still dies when it checks for mail in the IMAP account.
Date/Time: 2008-10-17 07:50:23.444 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [680]
Version: 2.1.3 (753.1)
Build Version: 2
Project Name: MailViewer
Source Version: 7530100
PID: 844
Thread: 6
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000005
Thread 6 Crashed:
0 com.apple.CoreFoundation 0x908196a9 CFHash + 17
1 com.apple.CoreFoundation 0x908195ed __CFDictionaryFindBuckets2 + 91
2 com.apple.CoreFoundation 0x90821405 CFDictionarySetValue + 165
3 com.apple.MessageFramework 0x9a034236 _selectMailboxIfNeeded + 255
4 com.apple.MessageFramework 0x9a0349ad -[IMAPOperationCache _performCopyOperation:withContext:] + 120
5 com.apple.MessageFramework 0x9a035e8c -[IMAPOperationCache performDeferredOperationsWithConnection:] + 684
6 com.apple.MessageFramework 0x99fa62bd _getPotentialConnectionForMailbox + 1052
7 com.apple.MessageFramework 0x99fa59e1 -[IMAPAccount connectionForStore:delegate:options:] + 288
8 com.apple.MessageFramework 0x99fa5819 -[LibraryIMAPStore connection] + 66
9 com.apple.MessageFramework 0x99fa54e7 -[LibraryIMAPStore openSynchronouslyUpdatingMetadata:] + 204
10 com.apple.MessageFramework 0x9a09c121 -[LibraryIMAPStore _fetchForCheckingNewMail:] + 47
11 com.apple.MessageFramework 0x9a09c223 -[LibraryIMAPStore checkNewMail] + 41
12 com.apple.MessageFramework 0x99fd31cf -[IMAPAccount fetchSynchronously] + 118
13 libobjc.A.dylib 0x90a5bd76 objc_msgSendv + 54
14 com.apple.Foundation 0x92801422 -[NSInvocation invoke] + 932
15 com.apple.MessageFramework 0x99f998d0 -[MonitoredInvocation invoke] + 128
16 com.apple.MessageFramework 0x99fa3914 -[InvocationQueue _drainQueue] + 517
17 com.apple.Foundation 0x927fa39c forkThreadForFunction + 123
18 libSystem.B.dylib 0x90024227 pthreadbody + 84

No Junk mail icon with IMAP

hey guys, just setup my mail app for IMAP with gmail after a fresh format / install and i dont have a junk mail icon (nor can i mark email as junk).
never had this problem in 10.5 ..
i can drag msgs to the 'spam' folder under [Gmail], but i cant just click "junk" or anything because there is no option for junk.
thanks for any help =/

Hello, and welcome to the Discussions.
I have Junk Icon available on all my accounts including my Gmail one. Have you looked in Mail Preferences/Junk Mail to see if it is enabled?
Ernie

IMAP Problem with os 7.0.4 iphone 5s. Error connection

IMAP Problem with os 7.0.4 iphone 5s. I have configured the email account twice IMAP. He comes to work about two days. Suddenly stops working. No download or by post for 3g wifi. Gives an error connecting to the server. The same configuration works properly on the samsung s3, s4. In an iphone 5c proper operation settings (with another email account). Have configured the mail account configured for IMAP in the notebook. The email account has more than 2 gigs in emails. We have a mail server postfix courier Debian Linux.
No what is happening. If you could help me. Thank you very much.
<Email Edited by Host>

My cut out sim no 3G problem with my iPhone 5s, it was my newly Digi upgraded nano sim that no 3G signal.

My email account in Mail.app is IMAP, but when I delete emails, they don't delete from other devices connected to the mail server with IMAP. Deleted mail on other devices delete as normal from the server and thus from other devices as normal.

MacBook Pro, late 2011 version. Up to date Mountain Lion.
My email account in the Mail.app is set up as IMAP, but when I delete emails in the Mac Mail App, they are not deleted from the mail clients of the other devices that are connected to the mail server with IMAP. IMAP works perfectly between Windows Outlook 2010, iPad Mail App and Android default mail client. Deleted messages behave correctly, as in delete from one device and the mail is deleted from all devices.
Having just tested in reverse order on the Mac; emails deleted from the email client on Windows, iPad and Android are not deleted in the Mac Mail App. It appears that the account is behaving like POP rather than IMAP.
Any advice on how to have IMAP work correctly on the MacBook Pro Mail.app?
Thank you.

Hi Csound1, thanks. The email host is 1and1.co.uk, however, i am going to fess up and make myself look like a plonker now -
the email account in question was set up in Outlook as POP - stupid, stupid, stupid me, wasted an afternoon on this! I have now changed the Outlook account to IMAP and Mail.app works perfectly - and looks much nicer than Outlook did. Im in the middle of converting from Windows to a Mac, and still finding my way around the Mac
The lesson learned, never assume - always double check! All my other email addresses with 1and1 are all imap, except this one, and it happened to be the first one I set up in the Mail.app. (bows head in disgrace!)
Thank you anyway for attempting to help me!
Cheers

Just moved my email from entourage to Mail. Having real problems with getting my signatures to work properly. When adding in a small company logo, windows computers only receive signature as an attachment. Am sending email as Rich Text. Any ideas on a fix

Just moved my email from Entourage to Mail. Having real problems with getting my signatures to work properly despite sending email as Rich Text.
When adding in a small company logo to the signature, PC's / windows computers only receive signature and logo as attachments.
I've tried all possible fixes I can find including getting a PC user to format the logo but no joy. Has anyone experienced this and any ideas on a fix gratefully received.

Send it as html so the signature is an image source URL

I can use Mail at home, no problem. But when I travel, I can receive mail but not send it. I get a "server can't be reached" message. Yet when I send a photo using iPhoto, it gets sent. Help!!

I can use Mail at home, no problem. But when I travel, I can receive mail but not send it. I get a "server can't be reached" message. Yet when I send a photo using iPhoto, it gets sent. Help!!

To diagnose problems with Thunderbird, try the following:
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

Read the email using java mail api for Imap account which is secured SSL

hello,
I am trying read the new mails on my imap account... i am not able to connect to the imap account... could anyone help me out ..
below is the code
public class EmailImapGateway implements MessageCountListener{
private static final long serialVersionUID = 1L;
     private Session session = null;
     private IMAPStore store = null;
     private IMAPFolder folder = null;
     Properties props = new Properties();
     public void ejbCreate() {
     try {
     if (session == null)
          session = Session.getDefaultInstance(props, null);
          if (store == null || !store.isConnected()) {
String host, name, passwd;
     host = "host";
          name = "user";
          passwd = "passwd";
          String SSL_FACTORY = "javax.net.ssl.SSLSocketFactory";
          props.setProperty("mail.imap.socketFactory.class", SSL_FACTORY);
          props.setProperty("mail.imap.socketFactory.fallback", "false");
          props.setProperty("mail.imap.socketFactory.port", "888");
          java.security.Security.setProperty( "ssl.SocketFactory.provider", SSL_FACTORY);
          props.put("mail.imap.host", host);
          props.put("mail.imap.port", "888");
          store = (IMAPStore) session.getStore("imap");
          store.connect();
          folder = (IMAPFolder) store.getFolder("Inbox");
          folder.open(Folder.READ_WRITE);
          int t = folder.getUnreadMessageCount();
          System.out.println("getunreadmessagecount is :" + t);
}catch (Exception e) {
          e.printStackTrace();
     } finally {
          try {
               folder.close(true);
               store.close();
          } catch (MessagingException e) {
               e.printStackTrace();
     public void ejbActivate() throws EJBException, RemoteException {
          // TODO Auto-generated method stub
     public void ejbPassivate() throws EJBException, RemoteException {
          // TODO Auto-generated method stub
     public void ejbRemove() {
          // TODO Auto-generated method stub
     public void messagesAdded(MessageCountEvent arg0) {
          System.out.println("Message is added in inbox");
     public void messagesRemoved(MessageCountEvent arg0) {
          System.out.println("Message is removed from inbox");
it is not able to connect to my account
Edited by: bhavna84 on Sep 8, 2008 11:10 PM
Edited by: bhavna84 on Sep 8, 2008 11:20 PM

Yes, see my previous post.
He replied:
hello
In your code ur mention IMAP port 888
but by default its 143 so chk your server configuration for IMAP port no.

Has anyone solved the "all mail marked as junk" problem?

Mail marks almost all incoming mail and all sent mail as junk. I've found some inconclusive posts on this but no solution. Can anyone explain (or, better) fix this problem?

Hi
have you read this thread? http://discussions.apple.com/thread.jspa?threadID=292113&tstart=100
esp about disabling junk filter & quitting mail.
You're using junk filter in automatic mode?
anyhow - blank field spam does seem to figure in breaking mail's junk filtering. Are you able to create a rule using the applescript linked to in my previous post?. If so - create one & put it at the top of the rule list to weed out any blank subject mail.
Still a problem?
quit & restart mail - make sure junk filtering is enabled
delete/empty the junk folder.
Find the mail in your inbox that's marked as junk & move it to the junk folder ( select them all & drag , or messages-move from the menu )
In the junk box, pick one of the moved messages & click 'not junk' - does it get moved back to the inbox? is it still marked as junk (assuming it did move back...)
If clicking 'not junk' isn't behaving - select all the messages & move/drag them back to the inbox. Are they still marked as junk? (hopefully not)
Repeat above with the 'sent' mailbox.
Disable junk filtering in mail prefs
quit mail & open it again
re-enable junk filtering
Any better?.....
If you're still having problems - make a note of all your rules ( you 'might' have to re-enter them)
Quit mail
find the folder ~/library/Mail & drag a copy of the folder to the desktop (mouse + Alt) . Locate the file com.apple.mail.plist in ~/library/preferences/ & drag a copy of that to the desktop too.
These copies enable you to restore your mail to exactly as it is now - in case anything went wrong in the next stage. NOT that I expect it to, having tried all these things on my own mail installation......
Make sure mail is not running.
go into the original ~/library/Mail/ folder & trash these two files - LSMMap2 and MessageRules.plist
start Mail , go to prefs & make sure that junk filter is enabled for your account(s)
Send a message & see if it's marked as junk.
If you had a lot of rules & don't want to re-enter them manually - you can try quitting mail, replacing the MessageRules.plist file in the real Mail folder with the one from the copy made earlier & re-starting Mail.
If sent/junk is fixed - remember it may break again with a blank field email.
Sorry to write so much - but remember, I don't have the problem- so I can't test to see exactly what might fix it & just tell you the good bits.

Mail 4.2 IMAP problems

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