Mail Account Disappeared!!! HELP!!!

I was using my work email on "Mail" and things were going smooth for the last 10 months.
Today it started acting weird where my emails were going missing and it prompted me to restart "Mail" and it took 15 mins to rebuild my whole mailbox of 5000+ emails.
I then tried sending emails out to clients but it kept prompting me that the email could not be sent out.
I decided to quit "Mail" and restarted my laptop.
When I clicked on "Mail" it started guiding me to set up an email account.
I then tried to set up my mail again, and guess what, I started facing the same problems as my previous post in this forum!
http://discussions.apple.com/thread.jspa?threadID=2578755&tstart=0
(Which by the way has is still an unresolved issue...)

Bob,
Probably only the file named com.apple.mail.plist from the Home/Library/Preferences location. It may also have a version with .saved appended, not sure.
It would seem your iMac may not have had an orderly shutdown, at least not safely after Mail had completed its housekeeping tasks. The would account for the com.apple.mail.plist being rewritten. Since your MobileMe account is available in part in System Preferences, Mail is able to automatically set it back up.
Make sure make a temporary back up the Mail folder until this is resolved.
Ernie

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Mail account disappears - help?

Hi,
my pop3 mail account disappears almost every day. So I need to add it again in the mail settings to receive mails. Maybe it has something to do with the mail provider (Strato, a big internet provider in Germany) but I wonder why that should be. Any advices, help?
Thanks a lot
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as Safari was instabil as well, I decided to reinstall iPhone using the iTunes feature. It worked perfectly, making a data backup first. Since then everything works fine.

My mail account disappeared!

my Mail Account disappeared and I had to add the account again. When I did this there was no Junk Box or a Trash box showing in the list of Mailboxes. His do I get these back/to show again?

The Mail app is still there. One of my accounts simply doesn't work. The same account works fine on my desktop computer (the one IPhone is synced with) but it won't download mail on my IPhone. When I try to send a test message from IPhone to that account I get an error message and it won't receive test message sent from my desktop. The tests from my desktop come in fine to the desktop but not the IPhone.
I have reset the IPhone and tried re-configuring the Mail account. No luck.

A erase my e mail account, need help pls

a erase my e mail account, need help they werw my job e MAIL

It's a disgraceful failure of any customer service by BT. Had my Btinternet email account since they launched backin ... was it 1997? Everything digital in my life is spidered into the account now. Its been used as my registration point for virtually everything for the past fifteen years. And now getting less than 30 days notice to try and find every single product and website I have registered with and then change all my details?!?!? Hell, I'd need about a year to do so; and then I would still probably have missed some! By their actions, they potentially cutting me off from products that I have purchased & tied to this email address.
Add to that the fact that their email that comes into your inbox sources from some dodgy 'analytics planning' website, as all the links route through there... I had serious doubts as to its legitimacy and forwarded it to their abuse contact & opened a case regarding it. Highly unprofessional of them - especially when you consider that we are repeatedly advised by BT to never click on links unless we are sure of their validity. And should never, ever, enter our account details on any other site other than theirs.
Shoddy BT, very very shoddy. I would expect a higher standard of business from such a company. And would definitely expect a proper notification click through to come up regarding this service change when I log into email. I would say a good proportion of their users will deregard the email as a phishing attempt. **bleep** cowboy operation.

Mail Account Deleted help!

Hi all,
I stupidly deleted a pop account from my mail to make it imap so all my messages have been wiped.
I thought they would stay in there for some reason (sorry bit dense with all this!)
Have those e mails gone forever? it didn't warn me of this it just said are you sure you want to and that was all.
Is there anything at all I can do? Im desperate to get those e mails back.
thanks so much for any help,
from a rather stupid feeling Gem
x

Hi Gem.
Deleting a mail account causes all your mail stored in that account’s mailboxes to be removed from the computer as well, and you were certainly warned that this would happen by the following alert:
Remove Account
Are you sure you want to remove the <AccountType> account "<AccountName>"?
This will permanently delete the account setup information, mailboxes, and messages from your computer. Messages stored on the mail server will not be affected.For IMAP-type accounts, this is not a problem because mail is stored on the server. If you deleted a POP account, however, your mail has certainly been wiped out from the computer, not just moved somewhere.
To prevent that from happening, you should have moved your mail to custom “On My Mac” mailboxes instead of leaving it in the account’s mailboxes. Actually, using the account’s Inbox and Sent mailboxes for archiving purposes is a bad idea regardless.
If the POP account was configured to leave the messages on the server for some time, setting up the account again would cause any messages still on the server to be re-downloaded, just like for IMAP accounts, but this would only work for received mail that has not yet been removed from the server.
If the messages are not on the server and you don’t have a backup (which you should have made before doing something like that), you may try to salvage as many deleted .emlx files as possible with a data recovery tool such as Data Rescue II or FileSalvage (the files to be recovered would be different in the case of Mail 1.x). Stop using the computer right now if you want to try that, as anything you do with it may cause the deleted files to be overwritten.

How do I fix it when an e-mail account disappears from the left panel of the main interface (with inbox of another account on right)..

I recently added two accounts to Thunderbird and everything seemed to be going smoothly. Today I was using one of the new accounts and wanted to change to my old Edurostream account. But it was nowhere to be found. The new accounts and another old account are there. If I go to "accounts" Edurostream is still there, but there is no way I know of to get from there to the inbox for that account. There is no error message. I am using the latest version of Thunderbird (24.6)

If you have all your emails going to Local folders, this sounds like you have a Global Inbox for the pop mail account.
You can check this here:
Tools > Account settings > Server Settings for the mail account.
click on 'Advanced' button.
Is this selected?
'Inbox for a different account' and 'Global Inbox (Local Folders)'
Global Inbox accounts do not show the mail account name in the Folder Pane as it does not use those folders.
See info on Global Inbox account:
http://kb.mozillazine.org/Global_Inbox
If you remove the account, the emails will remain in Local Folders.
If you change the settings as described above to point to 'Inbox for this servers account (also see image below - words may be a bit different as not an image of latest version), then you will see the mail account in the Folder Pane with it's own set of folders. New mail will go to those folders, but old mail will remain in Local Folders.

BT are shutting my e-mail account-Need help!!!

Just found out that my email account will close on 16th sept unless I pay for it as my broadband is with another provider(free as hubby works for other provider). I have had this account for at least 5 years, back in the day it was talk21.
I do have a g-mail account which i've never used its just linked to my mobile, my questions are, Is there an easy way to move every thing I have stored in my mail account over to G-mail (lots as you can imagine over five years) and do I have to notify everyone of my e-mail change where I have used it as a login or can I still use it as a login. Its going to take me till the 16th to sort this out I think

It's a disgraceful failure of any customer service by BT. Had my Btinternet email account since they launched backin ... was it 1997? Everything digital in my life is spidered into the account now. Its been used as my registration point for virtually everything for the past fifteen years. And now getting less than 30 days notice to try and find every single product and website I have registered with and then change all my details?!?!? Hell, I'd need about a year to do so; and then I would still probably have missed some! By their actions, they potentially cutting me off from products that I have purchased & tied to this email address.
Add to that the fact that their email that comes into your inbox sources from some dodgy 'analytics planning' website, as all the links route through there... I had serious doubts as to its legitimacy and forwarded it to their abuse contact & opened a case regarding it. Highly unprofessional of them - especially when you consider that we are repeatedly advised by BT to never click on links unless we are sure of their validity. And should never, ever, enter our account details on any other site other than theirs.
Shoddy BT, very very shoddy. I would expect a higher standard of business from such a company. And would definitely expect a proper notification click through to come up regarding this service change when I log into email. I would say a good proportion of their users will deregard the email as a phishing attempt. **bleep** cowboy operation.

Mail Accounts disappear!

Mail seemed to freeze up today - wouldn't send an Email - and when I quit and then restarted Mail, it came up with non of my POP Email Inboxes showing!
Just the .Mac Inbox was there - all other inboxes were no longer showing on the left.
Anyone seen this???
I checked my Library/Mail folder, and the POP inbox folders are still there - but Mail does not see them.
All apple support could suggest was manually re-configuring each account from scratch, inputting the Email details, servers, passwords etc etc - a real pain
Anyone any ideas as to how I could get Mail to re-recognize my accounts????
Thx.
Chris.
Message was edited by: Chris Dodkin
Message was edited by: Chris Dodkin

LOL, make me #4 because it happened to me as well. I was sending a mail message at the time and my computer completely locked up. No kernel panic messages, it just froze. After a restart and I launched mail all my email accounts except for my .mac were gone from my mail account preferences. Luckily my mail folder was fine, it seems the preference was corrupted. So my advice is to locate a com.apple.mail preference from your backup and replace your current one. Worked for me finally.
The good news is I took this opportunity to convert all 6 of my Gmail accounts from pop to imap.

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OK, I have solved it by using the instructions posted here:
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Hello, today i deleted a mail account in mac mail by mistake.
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Wildo
Stop using your Mac a.s.a.p. as you may be overwriting essential data. Use a serious data recovery program to bring the files back. This is an example program
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Mail Account Disappeared

Yet again I have switched on my computer, clicked on the mail icon and it has come up with the box which guides you to make a new email account. Why is this happening? This is the third or fourth time this has occurred in the last year.

I have lots of free space on my hard drive and wasnt using anything which was a particularly heavy user. This is not a laptop, but I do switch off the computer at the mains when I close it down at night, and may on occasion have switched it off before it completed housekeeping.............
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My Mail Accounts are disappearing!

Hey!
My mail accounts disappear after my computer restarts.The email i have saved in folders stay, but i have to reconfigure my emails. And now, each time i do, i have problems sending emails.
HELP
Thanks!

Hi, are other things staying, like Bookmarks, Pictures, etc.?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
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I tried several times to setup a mail account with Thunderbird, but next time I boot the computer and start Thunderbird, no account is shown.

I bought a new desktop PC with Win 8.1 and installed Firefox and Thunderbird.
Then, I tried to configure the e-mail account manually (as IMAP) following the instructions provided here: https://support-en.upc-cablecom.ch/app/answers/detail/a_id/22 , but failed to configure the smtp outgoing mail server correctly (I could receive mail, but not send them). Subsequently, I deleted that account. Then, I launched the automatic mail setting tool provided by UPC Cablecom under the link http://www.upc-cablecom.ch/content/dam/www-upc-cablecom-ch/Support/executables/upc-cablecom-email-assistent.exe and it did successfully setup the account, however as a POP3 account. As I was not happy with it, I deleted the POP3 incoming mail server (and lost the received e-mails, of course...) and retried a manual setup. Doing so, I obtained an incoming IMAP mail account plus two outgoing SMTP server (comparing them, I also understood the configuration mistake I had done the first time). I then deleted the manual SMTP server as the automatically setup server worked properly.
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Thanks in advance for your help!
Maxonce

Check what profile is being used.
AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory
Your profile folder should open in Windows Explorer. What is the profile location?
Reboot your computer and repeat the steps above. Has the profile folder changed?

Mail Account Disappeared!!! HELP!!!

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