Mail enabled list not picking up items from the drop folder.
Hi all,
I'm sorry if this has already been addressed but my searches didn't turn up anything that helped.
Our site has some mail enabled lists, that used to work and now do not. Here is a list of things I've verified and done.
1. Verified that email reaches the drop folder.
2. Verified that the list accepts messages from any sender.
3. Verified that the incoming email address is the same as the sender.
4. In Central Admin verified the settings mode is set to advanced, that the SMTP mail server for incoming mail is correct, and that the e-mail drop folder is correct.
5. Restarted the Sharepoint 2010 Timer Service.
6. Restarted the IIS server that hosts the virtual SMTP Server, and restarted the IIS server hosts sharepoint.
7. Verified that the service account has permission to the drop folder.
8. Looked through event log and found nothing.
9. Verified Microsoft SharePoint Foundation Incoming E-Mail is running.
Any help would be greatly appreciated, thanks in advance!
Update: Looking through Event Viewer an error along this line appears.
The Incoming E-Mail service has completed a batch. The elapsed time was 00:00:00.2808126. The service processed
1989 message(s) in total.
Errors occurred processing 1989 message(s):
Message ID:
The message ID is always blank.
Errors occurred processing 1989 message(s):
Message ID: <- (assume this is repeated 1988 more times.)
The following aliases sent more than five messages:
[email protected] (1950 messages)
x.x+x_=x=[email protected] (38 messages)
This looks like it's been fixed in the June Cumulative Update. If you can't update you can also manually fix this: http://blogs.msdn.com/b/george_bethanis/archive/2012/05/25/sps2010-cannot-send-incoming-emails-to-lists-libraries.aspx
June CU (needs to be installed with SP1) - http://support.microsoft.com/kb/2598348
• A document library cannot receive incoming email messages when the site collection in which the document library exists is not configured by using the site
collection quotas feature.
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