Mail not saving sent Exchange messages

Sort of an odd bug. Mail isn't saving messages from my laptop locally. It will save anything I send from my iPhone to the server and I can view them fine on my laptop in the sent folder. However, if I send it from my laptop, it will not save anywhere. Ideas?

Nevermind. I figured it out. I had migrated from an IMAP version of this particular account to an Exchange version. I was still listing the IMAP version of the account as the outgoing server. I changed that to the Exchange outgoing server and it's all set.

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Mail not saving sent messages, not moving Junk messages

Hi everyone, I'm having a bit of trouble with OS Mail. I've set it up to use an IMAP account, and have set my preferences such that Mail should save all my sent messages in the Sent folder (I assume the Sent folder on my computer, not the one on my IMAP server). Regardless, neither my IMAP server's sent folder nor my computer's sent folder contain any messages that I've sent, and I have confirmed that these messages have in fact been received by the recipients (therefore successfully sent). I am unsure of how to resolve this issue, as there is no obvious setting change for me to persue. I just received this computer (new) a few days ago, so I wouldn't expect this problem to be due to disk maintenance/management, etc.
Also, I have noticed that Junk messages remain highlighted and in my inbox. I changed my prefs to have these messages be placed in my Junk Mail folder. Mail asked me whether I wanted to apply that preference to older messages marked as junk that have yet to be put in the folder; I indicated yes. Nothing happened, and the Junk Mail folder remained empty (until I manually moved the messages to it). Any ideas?
I have searched the forums for related issues and could only find problems that had an associated error message with it; my issue is different in that there are no error messages; Mail is simply ignoring my preferences. Thanks in advance,
Vic

In OS X Mail, this sent folder appears as a subdirectory
(sub "mailbox"?) under my "Inbox" mailbox along with
other folders that are mapped on my IMAP account.
This means you haven't set up your account properly. You probably should set Preferences > Accounts > Advanced > IMAP Path Prefix to INBOX, or something like that.
After putting the right string in the IMAP Path Prefix field, either the IMAP folders will appear somewhere else in Mail (i.e. not as subfolders of Inbox), or your problem will have already been fixed. Let me know what happens.
I should probably mention (just realized) that in my
account settings, my outgoing SMTP server is set to
be my ISP's server (which is different from my IMAP
provider).
I wonder if, by selecting "save messages on server"
I am saving these messages somewhere on my ISP?
Mail should still save the sent messages where you've told it to. It's Mail, not the SMTP server, that stores the sent messages. The SMTP server has no bearing on this, but it was a good idea to consider that possibility, nevertheless.
When I uncheck this option, perhaps my mail will
be stored on my local computer instead?
Yes, that's what would happen, but don't uncheck that option if you really want your sent messages to be stored on the IMAP server, or do it temporarily, so that Mail does at least save them somewhere until we fix the problem, but I believe I already know what the problem is.

Mail not saving sent messages

I've noticed that Mail is not saving my sent messages. I started to notice this yesterday. It's very erratic though. Sometimes it does, sometimes it doesn't. I have the option selected in preferences to Store Sent Messages on the Server (my .mac account).
Any idea what is going on? I even checked my .mac Sent Mesages folder using WebMail and they're not there either.
John
PowerMac G5 Dual 2.3 Mac OS X (10.4.2)

You're welcome.
With a .Mac or IMAP type account, you can save Drafts, Sent, Trash and Junk messages on the server instead of locally on the hard drive.
Messages in a .Mac or IMAP type account's Inbox mailbox remain on the server until deleted from the account's Inbox mailbox or moved from the Inbox mailbox to a user created "On My Mac" mailbox or deleted from the server using webmail access.
You can also create additional mailboxes that will be stored on the server.
Messages in the account's Inbox mailbox and in any other mailboxes stored on the server are synchronized with the Mail.app and with other email clients.
With POP type accounts, received/incoming messages are downloaded by the Mail.app and by other email clients. You can choose when messages are deleted from the server when downloaded by the Mail.app and by other email clients but you cannot store Drafts, Sent, Trash or Junk messages on the server or create any additional mailboxes that are stored on the server.
A .Mac or IMAP type account is beneficial for those who access their email account with multiple computers and want to keep all mailboxes for the account synchronized on each computer.
For example, you have a Desktop at work but also travel with an iBook or PowerBook. If you have a .Mac or IMAP type account and select save Drafts, Sent, Trash and Junk messages on the server in Mail on both Macs, all mailboxes for the account will be kept synchronized in Mail on both Macs. Messages sent with the iBook when traveling will be available on the Desktop Mac in the office and vice-versa.

Mail not saving sent messages (in the year 2015)

I recently switched from Entourage to Mac Mail (I know, I know) on my laptop running 10.10.1, but have been increasingly annoyed with Mail's inability to save Sent mail at random times. I use Mail with only ONE e-mail account (Comcast IMAP), and yet it often takes FOREVER to send an e-mail and then there is no record of it. This is causing me all sorts of problems professionally and personally. I started looking into this only to find that it seems to be a longstanding issue with no solution. Has anyone solved this? I am contemplating going back to Entourage, which is RIDICULOUS.

Have continued to look into this, and it looks like this affects IMAP accounts only. It sounds like you need to specify for Mail exactly WHERE it needs to save messages, even if you're only using one account, like I am. I found these directions on a site called Media Temple, and am trying them (I know some folks have said some of these options are grayed out, but I did have a Sent folder nested inside my Inbox that this process worked for). Will update here if this does not seem to solve the problem (it takes a while to test changes because this problem appears randomly).
Q: Emails sent in Mail do not appear in my Sent Folder, why?
A: When using IMAP, as we recommend for the Grid, Mail requires you provide a specific folder to save sent messages. Follow these simple steps to configure this:
Click and highlight the "Sent" folder for your account.
Click the "Mailbox" menu
Choose "Use This Mailbox For"
Choose "Sent"
This will configure Mail to save new outgoing emails to the sent folder for your account. If you want your previously sent emails to appear they must be dragged from Mail's local Sent folder to the Sent folder listed under your account.

Mail not saving sent email

This just started on March 12, no apparent reason that I can find. The account is a POP, preferences are set to never delete. Kind of annoying! Thanks for any suggestions...
OS 10.6.8, Macbook Pro 2.33 Mail 4.5 (1084)

My primary email account is IMAP and I have just found what I suspect are all the messages that were not saved in my "sent" folder either on my iMac or ISP server. They were in the "Sent" folder of my secondary, little-used Hotmail account and the recipients "saw" these as originating from this account rather than the one from which I actually sent them. After some testing, I discovered that, for my primary account, the "always use this server" box was not checked. I surmise that, if the Mail app has trouble using the server associated with my primary account, it simply uses the Hotmail server (this would be consistent with the delay before hearing the "whooshing"noise). What does surprise me is that, if this Hotmail server has been used, the recipient sees the message as originating from Hotmail. Is this what is supposed to happen?

Mac mail not saving sent messages

I am using IMAP for my mac mail (since I work on several computers). I am on OSX 10.4.11 and mail 2.1.2.
The problem: None of my messages are being stored in the sent folder, even though in preferences it is enabled to do so. Also, when I hold my cursor over the sent folder a pop up message appears that reads "content stored on server. Name of server = INBOX/SENT". And yet, there are no messages on the server. I even looked through my control panel on my web host just to make sure.
Not being able to have a copy of sent messages makes mac mail virtually useless - I can't bcc myself on everything! I'm feeling desperate - anyone out there have any suggestions?

click the SENT folder on the server.. then go to MAILBOX > USE THIS MAIL BOX FOR SENT

Mail not saving large outgoing messages

i've recently noticed that when sending large outgoing messages (typically 10mb or more), mail sends but does not save the sent message. i'm using IMAP Gmail. everything else (ie, anything smaller) sends and saves fine.
anyone else noticed this/got a fix? i'm using mail 4.1 on OS 10.6.1, but i had trouble with mail in leopard where it wouldn't send large emails at all.

Yes I am having the exact same problem - email just disappears totally whilst being sent - nothing in drafts or sent items - the email has totally disappeared - very very annoying...
I am feeling very angry with Apple and things that should 'just work' that just 'don't work' any more - the whole OS is becoming totally unreliable - I'm seriously considering ditching this junk (after 3yrs of Apple purchasing) and going back to Windows - Apple are the most arrogant and uncommunicative company I have ever known...

Apple mail not showing all the messages?

In Apple mail, for my icloud account, I have some mailboxes which show the wrong number of messages, it shows too few.
As an example, a mailbox contains 150 messages, but apple mail reports there are only 146.
I rebuilt the mailbox and let apple mail do its thing. In the activity window I can see there are 150 messages. Yet, once apple mail has finished rebuilding the mailbox, it still tells me there are 146 messages. What's going wrong? Why would apple mail not show all the messages while in the activity window it clearly shows it knows there are 150?

Solved!
This was too weird to be real. Apple mail does not show messages it believes to be duplicates, and buy, does it make big mistakes in deciding what are duplicate messages and what not! Some of my mailboxes had over 100 "duplicates" not showing according to apple mail.
I found a solution thanks to this topic:
https://discussions.apple.com/message/18265121#18265121
defaults delete com.apple.mail AlwaysShowDuplicates
does yield an error in 10.8.2 ( Domain (com.apple.mail) not found. Defaults have not been changed. )
defaults write com.apple.mail AlwaysShowDuplicates -bool true
Does work brilliantly though!

Why does a PDF file created in Pages, attached to e-mail, not get sent?

Why does a PDF file created in Pages, attached to e-mail, not get sent? I even blank copied myself and nothing seems to have been sent. Could it bee the size of the PDF file?

They send for me, my test document was 3.8 MB.

Mail not saving messages in Sent if previously in Drafts

This question was already posed several months ago but not really answered so I am trying it again.
I sometimes save a draft message in the draft folder only to send it later. Often it is the case that this previously saved draft does not appear in the Sent folder after being sent. I use IMAP settings and have four accounts running simultaneously. Other than in this case, mail is saved consistently in the sent folder.
Any help would be greatly appreciated.
Gerry

Thanks for discovering this issue being connected to drafts. I have trouble with this for a couple of months as well.
Since you assume it to be connected to "drafts", I suggest to deselect "Store draft messages on the server" for your IMAP-Account. I just did this for myself, to see if it helps, and can't give you results yet. Maybe you just wanna try simultaneously. I guess, the reason for our problem could me some messy communication between Mail and the server, where one party get's confused.
Greetings
Paul

Sent E-mails Not Saved In Sent Folder

A while back I posted a topic about randomly sent e-mails not being saved in the Apple Mail Sent folder. At the time I thought it had something to do with AOL. BTW, I am using Apple Mail to access AOL's e-mail servers.
I am also using Apple Mail to access the e-mail servers for a web account I have with Your-Site.com. The same thing happened. I was sending an e-mail with a 6MB attachment. The Apple Mail status bar was holding steady at the half way mark. But it was not moving for about 2-3 minutes. Eventually the status bar disappeared. I checked my Sent folder and the e-mail I sent was not listed. No error messages. I did happen to bbc myself to another e-mail account that I have and it did make it there. But I have no idea if the e-mail was received by the company who I addressed it to.
I sent a follow-up e-mail to ask if they have received it but have not heard anything back.
Should I assume they got it since the bbc was successful?
Also, is it possible for randomly sent e-mails not to be saved in the Apple Mail Sent folder? And if so, why is that?

I have the same problem, and I think my mail is an older version 1.3.11 (I don't know why it's not updated though!!) Anyway... it's very frustrating, but I know that even it's not copied in the sent forder, the recipient receive the message. But We don't have any proof until the recipient reply or tell us that he had it. I could say that 97% of my message are copied in the sent folder and the other 3% is lost I don't know where... Why ? I don't understand... I there a probleme with the server .mac or the Mail app. ???
Thank you

Mail not saving IMAP drafts or outgoing messages

I've searched the HELP topics and have not seen how to solve this problem. I have multiple accounts set up in Mail; a couple are yahoo.com/sbcglobal.net accounts and a couple are through two different companies for which I work. Most of them are set up as POP accounts, and they are behaving properly. The problem is with the one that is set up as an IMAP account. It successfully sends and receives mail, but it will not save drafts or the outgoing mail. I realize I can blind-copy myself and have the messages saved as incoming, but I'd really like them saved as drafts and outgoing. Thanks for any advice!

Hi Dantedelg,
If you are having an issue with your MacBook Air's Mail application not saving the Sent mail, you may want to check your Mail Preferences under Accounts > your account > Mailbox Behaviors > Sent. What is the setting for Delete sent messages when: set to? You may wish to change this setting. See this article -
Mail (Yosemite): Set up Mail with your email accounts
Thanks for using Apple Support Communities.
Best,
Brett L

IPhone 4S suddenly not saving 'Sent' mail items - help

When I send emails from my iPhone (on any account) it does not save the 'Sent' email. However, when I send it from my desktop, the emails will appear in my sent folder. I know recipients are getting the email - however there is now no trace of me having sent it. If I reply to a message it will also not show the 'replied arrow' even if it sends and the person receives it. I am finding this incredibly frusterating. Everything worked perfectly until this past Friday - now all of my communication from the weekend and beyond is not saving.
I have reset my phone, deleted and reconfigured all of the mail accounts on my phone. I can't think of what else to do.

Okay, now that I am looking back through my sent folder, it seems like ALL of the sent items are missing. They were there last week - I remember searching through them to find an email to resolve an issue. I use my phone for mail for my work. This is unacceptable.

Yahoo sent mail not saved to server when using Mail only.

Why does my Yahoo sent mail not get saved to the server when I use Apple's Mail program? (I have it saved in settings to keep sent mail on server). I can see it in my Sent mail folder on Apple Mail but not on the yahoo server. It's an IMAP account and it works fine on my iPhone.
I have tried changing the outgoing ports as well and erasing the account and reinstating it on the Mail program. No luck.

NatMac:
This worked for me:
ernestobenedict London
This solved my questionRe: Yahoo Mail folder behaviour with Apple Mail 5.0
Dec 8, 2011 5:14 PM (in response to ernestobenedict)
I finally figured out how to fix this; under the mailbox menu there is an option to "use this mailbox for" that allowed me to select the Sent Items folder from my Yahoo IMAP list of folders and make it the default for sent items from the Mac OS X mail software! "
Thanks to ernestobenedict for this solution!!!

MAC Mail not saving all sent items

Hi,
I'm using OS X 10.6.7 and using MAC Mail over an IMAP connection.
For some reason this particular MAC Mail is not saving / recording all sent emails. The recipient is receiving them all so they've definitely been sent, but they're not appearing in the sent items / sent folders.
I have tried exactly the same IMAP account on another OS X 10.6.7 mac and ALL emails appear in the sent items.
It seems there is a fault / bug with the MAC Mail. Is there any hotfixes out there or any steps to try to ensure evry sent email is logged / saved in the sent folders?
Thanks
Chris

Chris,
I have nearly the exact problem. The only thing I have noticed is it only seems to happen with the first email I have sent out. I can have the mail program open for awhile and do other things but when I write a new email and send it, it doesn't show up in Sent. It also happens if my first email is a Reply. I have to write to the person I sent the email to and ask them to forward it back to me so I have a copy!
All subsequent emails are saved in my Sent folder.
I cannot yet consistently repeat the problem. Saving the mail in the Sent folder works 95% of the time.
I think because it is the first email I send out it catches me off guard. I usually open the mail program and start typing a new email, send it and then go about doing other things, then later I realize it's gone. I even check the online mail at me.com and it's never there either.
This all started maybe 2-3 months ago.
Phillip
Macbook Pro7,1
10.6.7

Mail not saving sent Exchange messages

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