Mail not saving sent messages (in the year 2015)

I recently switched from Entourage to Mac Mail (I know, I know) on my laptop running 10.10.1, but have been increasingly annoyed with Mail's inability to save Sent mail at random times. I use Mail with only ONE e-mail account (Comcast IMAP), and yet it often takes FOREVER to send an e-mail and then there is no record of it. This is causing me all sorts of problems professionally and personally. I started looking into this only to find that it seems to be a longstanding issue with no solution. Has anyone solved this? I am contemplating going back to Entourage, which is RIDICULOUS.

Have continued to look into this, and it looks like this affects IMAP accounts only. It sounds like you need to specify for Mail exactly WHERE it needs to save messages, even if you're only using one account, like I am. I found these directions on a site called Media Temple, and am trying them (I know some folks have said some of these options are grayed out, but I did have a Sent folder nested inside my Inbox that this process worked for). Will update here if this does not seem to solve the problem (it takes a while to test changes because this problem appears randomly).
Q: Emails sent in Mail do not appear in my Sent Folder, why?
A: When using IMAP, as we recommend for the Grid, Mail requires you provide a specific folder to save sent messages. Follow these simple steps to configure this:
Click and highlight the "Sent" folder for your account.
Click the "Mailbox" menu
Choose "Use This Mailbox For"
Choose "Sent"
This will configure Mail to save new outgoing emails to the sent folder for your account. If you want your previously sent emails to appear they must be dragged from Mail's local Sent folder to the Sent folder listed under your account.

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Mail not saving sent messages, not moving Junk messages

Hi everyone, I'm having a bit of trouble with OS Mail. I've set it up to use an IMAP account, and have set my preferences such that Mail should save all my sent messages in the Sent folder (I assume the Sent folder on my computer, not the one on my IMAP server). Regardless, neither my IMAP server's sent folder nor my computer's sent folder contain any messages that I've sent, and I have confirmed that these messages have in fact been received by the recipients (therefore successfully sent). I am unsure of how to resolve this issue, as there is no obvious setting change for me to persue. I just received this computer (new) a few days ago, so I wouldn't expect this problem to be due to disk maintenance/management, etc.
Also, I have noticed that Junk messages remain highlighted and in my inbox. I changed my prefs to have these messages be placed in my Junk Mail folder. Mail asked me whether I wanted to apply that preference to older messages marked as junk that have yet to be put in the folder; I indicated yes. Nothing happened, and the Junk Mail folder remained empty (until I manually moved the messages to it). Any ideas?
I have searched the forums for related issues and could only find problems that had an associated error message with it; my issue is different in that there are no error messages; Mail is simply ignoring my preferences. Thanks in advance,
Vic

In OS X Mail, this sent folder appears as a subdirectory
(sub "mailbox"?) under my "Inbox" mailbox along with
other folders that are mapped on my IMAP account.
This means you haven't set up your account properly. You probably should set Preferences > Accounts > Advanced > IMAP Path Prefix to INBOX, or something like that.
After putting the right string in the IMAP Path Prefix field, either the IMAP folders will appear somewhere else in Mail (i.e. not as subfolders of Inbox), or your problem will have already been fixed. Let me know what happens.
I should probably mention (just realized) that in my
account settings, my outgoing SMTP server is set to
be my ISP's server (which is different from my IMAP
provider).
I wonder if, by selecting "save messages on server"
I am saving these messages somewhere on my ISP?
Mail should still save the sent messages where you've told it to. It's Mail, not the SMTP server, that stores the sent messages. The SMTP server has no bearing on this, but it was a good idea to consider that possibility, nevertheless.
When I uncheck this option, perhaps my mail will
be stored on my local computer instead?
Yes, that's what would happen, but don't uncheck that option if you really want your sent messages to be stored on the IMAP server, or do it temporarily, so that Mail does at least save them somewhere until we fix the problem, but I believe I already know what the problem is.

Mail not saving sent messages

I've noticed that Mail is not saving my sent messages. I started to notice this yesterday. It's very erratic though. Sometimes it does, sometimes it doesn't. I have the option selected in preferences to Store Sent Messages on the Server (my .mac account).
Any idea what is going on? I even checked my .mac Sent Mesages folder using WebMail and they're not there either.
John
PowerMac G5 Dual 2.3 Mac OS X (10.4.2)

You're welcome.
With a .Mac or IMAP type account, you can save Drafts, Sent, Trash and Junk messages on the server instead of locally on the hard drive.
Messages in a .Mac or IMAP type account's Inbox mailbox remain on the server until deleted from the account's Inbox mailbox or moved from the Inbox mailbox to a user created "On My Mac" mailbox or deleted from the server using webmail access.
You can also create additional mailboxes that will be stored on the server.
Messages in the account's Inbox mailbox and in any other mailboxes stored on the server are synchronized with the Mail.app and with other email clients.
With POP type accounts, received/incoming messages are downloaded by the Mail.app and by other email clients. You can choose when messages are deleted from the server when downloaded by the Mail.app and by other email clients but you cannot store Drafts, Sent, Trash or Junk messages on the server or create any additional mailboxes that are stored on the server.
A .Mac or IMAP type account is beneficial for those who access their email account with multiple computers and want to keep all mailboxes for the account synchronized on each computer.
For example, you have a Desktop at work but also travel with an iBook or PowerBook. If you have a .Mac or IMAP type account and select save Drafts, Sent, Trash and Junk messages on the server in Mail on both Macs, all mailboxes for the account will be kept synchronized in Mail on both Macs. Messages sent with the iBook when traveling will be available on the Desktop Mac in the office and vice-versa.

Mac mail not saving sent messages

I am using IMAP for my mac mail (since I work on several computers). I am on OSX 10.4.11 and mail 2.1.2.
The problem: None of my messages are being stored in the sent folder, even though in preferences it is enabled to do so. Also, when I hold my cursor over the sent folder a pop up message appears that reads "content stored on server. Name of server = INBOX/SENT". And yet, there are no messages on the server. I even looked through my control panel on my web host just to make sure.
Not being able to have a copy of sent messages makes mac mail virtually useless - I can't bcc myself on everything! I'm feeling desperate - anyone out there have any suggestions?

click the SENT folder on the server.. then go to MAILBOX > USE THIS MAIL BOX FOR SENT

Not Saving Sent Messages Locally

I have had this same problem for ages! I can't stand it! I need records kept of all messages I send! This used to be fine! A year or so ago, maybe about the time I upgraded to Panther, Mail 1.3.11, no Mail settings changes from me, Sent messages were being still stored in the Sent folder, but not the content - the attachments or text.
I only have a POP account, and the 'erase copies of sent messages' option is set to NEVER. Mail seems to think the 'save copies on server' option is on - not possible for POP. So browsing the Sent folder gives the error
'The message from Mike Bird <[email protected]> concerning “Re: Vacancy - Data Manager” has not been downloaded from the server. You need to take this account online in order to download it.'
The program shouldn't be fishing for non-existent serverside message copies. These should be saved locally, as they used to be! I've tried setting up the account again, but all is correct. Where is the bug? I need my records kept...
Thanks

Looking at other posts in this forum would have revealed that this is a known problem. It’s even documented here:
Overstuffed mailbox is unexpectedly empty
The “solution” suggested in that article, however, wouldn’t have worked in your case because the mailbox was already way too big for Mail to be able to do anything with it.
Although Sent Messages.mbox appears to be a file, it’s actually a special kind of folder (a package) that contains several files. Ctrl-click on Sent Messages.mbox and choose Show Package Contents from the contextual menu to see the files it contains. Of these files, mbox is the most important and is where all your messages are stored.
Since the mailbox is too big for Mail to be able to handle it, you’ll have to break it into smaller pieces. You can do that using the MBOX Breaker Script available at Allan Sampson’s website, or with Emailchemy.
If they aren’t too big, mbox files can be imported back into Mail doing File > Import Mailboxes and choosing Other / Standard mbox or something like that as the data format.

Mail not saving sent email

This just started on March 12, no apparent reason that I can find. The account is a POP, preferences are set to never delete. Kind of annoying! Thanks for any suggestions...
OS 10.6.8, Macbook Pro 2.33 Mail 4.5 (1084)

My primary email account is IMAP and I have just found what I suspect are all the messages that were not saved in my "sent" folder either on my iMac or ISP server. They were in the "Sent" folder of my secondary, little-used Hotmail account and the recipients "saw" these as originating from this account rather than the one from which I actually sent them. After some testing, I discovered that, for my primary account, the "always use this server" box was not checked. I surmise that, if the Mail app has trouble using the server associated with my primary account, it simply uses the Hotmail server (this would be consistent with the delay before hearing the "whooshing"noise). What does surprise me is that, if this Hotmail server has been used, the recipient sees the message as originating from Hotmail. Is this what is supposed to happen?

Hello I've just set up my new 'mail' account but it is not saving sent messages. Have I put the wrong control on somewhere? Thanks.t and it is not storing sent messages

Grateful for help in helping me to save sent mail.

If you used the same Apple ID as previously then you are using the same iCloud account.

Mail not saving sent Exchange messages

Sort of an odd bug. Mail isn't saving messages from my laptop locally. It will save anything I send from my iPhone to the server and I can view them fine on my laptop in the sent folder. However, if I send it from my laptop, it will not save anywhere. Ideas?

Nevermind. I figured it out. I had migrated from an IMAP version of this particular account to an Exchange version. I was still listing the IMAP version of the account as the outgoing server. I changed that to the Exchange outgoing server and it's all set.

1 of my 4 pop accounts is not saving sent mail to sent mail folder all the other are

When I send an email 3/4 of the accounts save the sent email to the sent email folder. 1 account sends the email out but does not save it??? I have updated to the latest version, I have checked that the location where it saves email is the same setting as all other accounts. Please help

I have 3 pop3 accounts and 1 imap. 1 of the pop accounts is not showing the sent email in the unified sent email folder. The one which is not showing sent email has the same outgoing mail server as one of the other accounts which is showing so i dont think it has anything to do with the email provider

After importing received and set messages from Opera Mail, Thunderbird works fine but does not save sent messages to Sent folder, even though messages are sent

I successfully imported messages from Opera Mail. Initially the Sent mailbox was not showing in Thunderbird. A quick removal and fresh installation solved that, but Thunderbird does not save the sent messages to the Sent box, where the imported Opera Mail messages are stored. Even though messages are not saved, they are sent correctly. The image attached shows the error message.

Probably a name-confuse If you store sent on mailserver it has to have the right name. (subscribe)
You could set up under Account settings / copies and folders (maps) Sent pointing to the right local folder.

With an IMAP account, if "Store sent messages on the server" is checked does Mail only store mail on the server?

With an IMAP account, if "Store sent messages on the server" is checked (in Mailbox behaviors) does Mail only store sent mail on the server?
So should it not be checked if you want Mail to store sent mail on the server and the computer?
Thank you.
iHope

Hi Norm G,
Thanks for your comments and the link to further information.
With it checked you will get both on the server and the Mac.
I have it checked, yet when I pause the curser over Sent mailbox the tooltip says "Contents stored on server. Name on server: Sent Messages". Does this mean stored only on the server or also on the server?
What does your tooltip say?
At the moment sent emails only appear in that Sent mailbox. If Mail also stores them on the Mac should they also appear in another Sent folder "On My Mac"?
Thanks for your help.
iHope

Sent e-mails not saved

Mail Version 4.4 (1082) does not store/save sent messages using the Exchange (Microsoft Outlook), and often spottily for Gmail. The command to save them is "ticked" in the preferences. How to remedy this?
Duste

Darin, are you using a corrupted font?
Try validating all fonts in Font Book and see if that helps.

I use Blackberry and normally the hotmail is pushed to my Blackberry but not it won't work and I got e-mail to leave email messages on the client sever (mozilla) but I don't know how to do it.

This is what I have been told to do.If you use an email client (e.g. Microsoft(R) Outlook(R), Mozilla(R) Thunderbird(TM), etc.) to access your [email protected] messages, change your email client settings to leave your email messages on the server. If the email client does not leave email messages on the server, the BlackBerry(R) Internet Service may not be able to deliver them to your BlackBerry(R) device.

Thunderbird support is over here.
[http://www.mozillamessaging.com/en-US/support/]
or here:
http://forums.mozillazine.org/viewforum.php?f=39

Outlook 2010 not saving Sent emails in Sent Items Folder

This problem does not exist on this forum. Using Outlook 2010 (V 14.0.7106.5001 (64-bit) on Windows 7 64-bit with three accounts: 1 account is Gmail and 2 accounts are IMAP. The IMAP accounts inexplicably stopped saving Sent emails. The
Gmail account still saves the Sent emails.
Tried already:
1. Changing the Sent Items setting from Save on folder on computer to Save on server and then changed back to the way it was, which is correct.
2. Created a new profile and entered the email settings. Still no sent mails being saved.
3. Ran Outlook repair. No luck.
Not sure where to go with this next. Never have run into a problem like this before.

Hi,
Please make sure you have the emails sent to the recipients successfully, if not, the emails may be saved to other folders if you have the following setting:
File tab -> Options -> Mail -> If you checked
Automatically save items that have not been sent after this many minutes,
Save to this folder, you may have your emails stored in the selected folder if the emails are not sent successfully.
Please visit the Webmail site, could you find the sent items there?
Try Reset View, then try to search for the sent emails by keywords in Advanced Find, can you find the emails?
Kindly check the following settings:
File tab -> Options -> Mail
-> under Save messages, make sure you have checked Save copies of messages in the Sent Items folder
If none of the above helps, feel free to contact me again.
Regards.
Melon Chen
TechNet Community Support

Mail.app sending sent items to the wrong folder on server

In Mail.app, I have the following checked:
"Store sent messages on the server" (which copies messages to "Sent Messages" on the server)
"Store deleted messages on the server" checked (which copies messages to "Deleted Messages" on the server)
But when I use my webmail, it uses "Sent Items" and "Deleted Items" for sent and deleted files.
How do I set Mail.app to use the correct folders?

this is because Mail creates its own Sent and Trash folders on the server by default. they are called "Sent Messages" and "Deleted messages". a webmail server might have different default mailboxes for that. yours apparently uses "Sent Items" and "Deleted Items". You can tell Mail to use the same mailboxes as Webmail does as follows. select "Sent Items' mailbox in the imap section of your email account in the lower part of the sidebar in Mail. then go to Mailbox menu->use this mailbox for->Sent. do the same with "Deleted Items".

Mail not saving sent messages (in the year 2015)

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