Major Zen Xtra probl

I was attempting to load 880 songs in WMA format to my Nomad Jukebox Zen Xtra 30gb for the past 2 days. As the songs were loading, it then said that "player is not connected, please connect player." It was connected. I got that problem fixed through cuistomer support after 45 minutes of trying to explain to them my problem. Then, everytime it get's to file # 770 out of 880, it sto
ps.
I have attempted this now a 3rd time, and the same exact result. I first thought was it could be that the last 0 files were corrupted (yeah, right.) Checked all 0 and playback was normal, with no errors occuring. So I attempted to just load that last 0 on their own, not with the rest, and the same thing is happening. I've called customer support and they have been absolutely no help to me whatsoever. So if anyone here can help me with my problem, or at least help me troubleshoot it, that would be great. But before you go giving me tips, this is what I have done.
-Re-installed the software
-Downloaded the most recent drivers
-Ran clean up on the mp3 player
-Re-installed the firmware
-Re-formatted the files in question
-Countless restarts of my PC
Please, any help would be greatly appreciated. You can IM me on AOL-IM @ BMLboss429, or on Yahoo! @ BMLboss429.
Thanks in advance,
Loiselle

The problem may be with a corrupt tag in the file, or at least a tag that the Creative software is having problems with. Is it all of these 0 files that won't upload, one or two of them, or...

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Major zen xtra prob

I just installed the newest firmware upgrade on my zen xtra and now every time it starts up, it statrts in rescue mode and i cant reload the os. I tried reflashing it with the firmware update again and all it says is "player not connected, please connect player." Even on the windows explorer, it shows up but it says i've only got 20MB of space on it even after i formatted it three times. I dont know what else to do, any help would be appreciated even it it means buying a new mp3 player which isnt really what i want to do. thanks.Message Edited by brammes on 05-29-2006 2:00 PM

Can you try entering Rescue Mode on the player? What happens when you try that?
If you can get in there, try the Reload OS option first, and then try loading the firmware again.
Cat

Zen Xtra probl

Hi, I've had my Zen Xtra 40 gig for almost a year now, and have had no problems, except for the fact that i'd get static in the right earbud every once in awhile, but now I've encountered a really big problem. Every single song i play, comes out like crap. sometimes you can hear the arist a little bit, but most of the time all i get is the beat, and it's really fuzzy. I don't know what to do...please help me... I tried swiching headphones... made sure EAX was off...tried putting different songs on my MP3 player... I think maybe i might have done something wrong this morning...becuase i decided to back up all the music from my player to my computer...i set it to copy all the tracks...i don't know.. I'm REALLY worried. please help me. Thanks

nope, it has no effect... I think I'm under warrenty I'm not sure... I got it refurbished off Ebay...that's the last time I get anything used besides games...oh man I'm so angry... I can't even get a job... I'm too busy with school...stupid bio and chem....*sigh*
If I'm under warrenty, will it cost anything? and If I'm not, can I pay to have it fixed?

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I accidently left my Zen Xtra in the car overnight for a couple of days. Im in Georgia and it is now the winter, and it gets pretty cold during the night.
Anyway, i got it out this morning so i could add some more songs and it wouldnt turn on. I decided to try again when i got home, thinking that it would come on again when it got warm. But it STILL wont turn on.
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Thx

Did you try connecting it to the mains?
It might be that the cold has damaged the battery or condensation has damaged the electronics.
Have you tried resetting the player also?

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I am having a strange problem. I can transfer files from my Zen Xtra to my PC without much of a hitch. Runs at its normal 45mb/s. I can delete songs off of the player without any problem as well. I have about 3,000 mp3s on it at the moment, the HDD is 2/3 full (30g) and I can't transfer anything onto the player at full speed. It will start slowly, then move up to around 9mb/s for a few seconds before crapping out and running at about .99mb/s which takes a very, very long time to transfer anything. This is using Notmad Explorer, which has never given me any trouble in the past. Creative's Explorer won't even start to transfer any files. I am completely upgraded in firmware, drivers, and notmad versions. I can't figure out why this is happening. At first I thought it might be that the HDD was bad, but it reads from it fine. I have the exact same symptoms on different computers with different USB cables. Is this a common problem or am I just stuck forever with what is already on there?

Hmmm I'm thinking it might be a corrupt hard disk at worst, or perhaps a corrupt file table or similar. When it stops copying, listen to the player. Does it make a slow repeated clicking sound?

Add/Remove Zen Xtra Proble

It seems New Years is booming with a slew of Zen problems, so here's mine complete with pictures. When I go to completely uninstall everything Creative from my Add/Remove menu I keep getting the similar error and am completely unsure as to what I should do. http://img.photobucket.com/albums/v37/bassfu/remove.jpghttp://img.photobucket.com/albums/v3.../uninstall.jpghttp://img.photobucket.com/albums/v3...u/uninstal.jpg?I know I didn't explain it very well, which is why I took screen shots. Any help is much appreciated. As a side note, the repair and modify options don't work as well.Message Edited by bassfu on 0-04-20070:02 PM

That sounded like it would work, but I still get the subscriber issue in safe mode. Edit: Nevermind, I figured a way to get rid of it. But now when I try to re-install Nomad Explorer at the 95% mark some message comes up about unplugging my Zen, which isn't plugged in at all.Message Edited by bassfu on 0-05-200704:3 PM
Edit #2: It appears that I could download everything I needed off the Creative website. Thanks for everyones help though.
Message Edited by bassfu on 0-06-200702:23 AM

Nomad Jukebox Zen Xtra FIRMWARE PROBL

In the spring of 2005, I bought a 40GB Nomad Jukebox Sen Xtra. It worked for a little over a month without any problems. Since then, it shuts off on its own and?it freezes. For the first time since I bought it, I attempted to load new music onto it. Now whenever I turn it on, it reads "re-building library..." and then it's stuck on "Firmware Problem."? I tried updating?the firmware from the website, but since?my computer no longer recognizes that?the player is?plugged in.
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Kayla24?Looks like you're going to have to start regretting buying something?made by?Creative. There are oodles of stories on these boards regarding software problems and creative mp3 players. Creative have published ?'updates' that effecti'vely disable players but will not take any action unless the machine is still under warranty. The last e-mail I got from tech support said 'We know the firmware [update] disabled your machine, but unless it is still in warranty there is nothing we will do about it."? It was a Zen Xtra 30GB, it's now a paperweight. If your's still turns on, try reinstalling the firmware on a old pc/laptop that has never had Windows Media on it, but has been updated to media player 0. This sometimes works - otherwise join the crowds and get an i-pod. At least they work - and Apple fix 'em when they break 'em.

Nomad Jukebox Zen Xtra connection probl

Hello Everyone.
First off, I am using Nomad Jukebox Zen Xtra (30G) with Windows XP - SP2. A few days ago my Zen Xtra would connect to my pc but as of today it no longer does. After searching through similar posts I am assuming it's not a problem with my Zen but with my PC. None the less, I did do my best to troubleshoot myself. I downloaded all possible firmware/drivers from Nomadworld.com. However - the firmware upgrade would not complete due to the fact that my device is not connected. I tried connecting my player to other USB ports on my PC - no luck. I used Nomad Explorer to do my transfers and as suggested in the FAQ, I tried downloading others (ie: MediaSource) however these wouldn't install because it could not detect any device. When I go to Device Manager/USB/ my Nomad isn't even listed. I have tried 3 different USB cables. The player isn't locked. Other devices work with the usb cables and port (ie: logitec clicksmart camera)
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Hibbs,
Thank you for your response. The only thing that comes to mind is k-lite codec pack I downloaded and installed for the Indeo codec needed for my clicksmart 820. I'm not sure if that would have anything to do with the disruption of my device. The camera itself worked but wouldn't record videos until I installed the codec. Everything else to my knowledge is the same. No other new USB devices installed either.

Zen Xtra Software Probl

Hi...
i had bought a few weeks ago a Creative Zen Xtra with 60GB, i had bought it in Italy but with the different languages it isnt any problem to use it! The Zen Xtra is international isnt it's
My Problem is the Software, the CD where is in the package with the Zen Xtra cant open with autoplay and i cant open any software!
A have a few questions:
. With which programes i havo to load music from pc to the Zen?
2. It is a problem for the Zen that i dont have USB2.0 ?
3. Why the CD doesnt open with the autoplay ?
4. Can i take the mp3s with another way on my Zen ?
Thanks a lot for all answers! Need your help!
bye soeren

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Jukebox Zen Xtra 60GB - power probl

I've got a Jukebox Zen Xtra 60 GB and, having tried everything else, I'm fairly certain the power adapter has failed. I can't seem to find reference to the model I've got (Creative Switching Adapter TESA3-050500) so that I can get a replacement. Has this been superceded? And if so, which one do I need to get?

A quick search on Google came up with this, hope it hel
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http://shopping.kelkoo.co.uk/b/a/ss_..._creative.html
J

Nomad Jukebox Zen Xtra play and share update probl

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Manning888,
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I bought the Zen Xtra for my husband for his b-day last April (2004). Over the summer the Zen Xtra worked well and transfer of 307 tracks of songs was successful. Then, in the fall we decided to try setting up playlists through the Creative MediaSource software. Since then we have had numerous problems with the machine. First of all, when trying to create a playlist, the Xtra froze. We've since gone through the motions of (a) upgrading all the software/firmware we could and (b) rebooted and done a disk cleanup.
Unfortunately this has NOT solved our problem. Yes - we are now able to use the Zen Xtra for listening to the tracks we already have on the machine, but everytime we connect it to the computer and try to either add new tracks, (We aren't even able to do an AudioSync! The error we get is :"Unable to read file. File may be in use, missing or corrupted". Of course this is not the case because we are able to listen to the song from the Zen Xtra.) listen to a track (through the xtra on the computer), (the error we get here is : "Unable to playback current track. The audo device may not be available or the file may be missing or corruped.") or try to create a playlist (The error here is: The operation failed. Ensure player is properly connected before trying again.")
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B) I am still unable to create a playlist on through the Media Centre. Everytime I try, it says that the Zen Xtra is not connected and then my Zen gets "stuck" forcing me to do a manual reboot of it.
I believe this to be a software problem, but that's not to say that I'm not totally disappointed that I'm unable to use my Zen to its full potential. (And manually rebooting and/or waiting for 25-30min to listen to my Zen isn't fun either.) Does this SOUND like a simple software issue or is it more? (Remember my warranty will run out soon)
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Zen Xtra Function Proble

Hi,I order a Creative>Zen Xtra>30GB Nomad Jukebox a week ago. I have few question: How come the time that I set on the MP3, and below it is an alarm, I tried setting the
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Now I understand about car mode...thanks
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Yeah now you know it for the next time :P
But anyway you might consider buying a new HDD in your local shop or i-netshop. You just need a 2,5" laptop HDD. A least that worked for me Now I have an unique Zen Xtra. With 00Gigs

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Major Zen Xtra probl

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