Malformed Password error retured by AAA on password reset

I have setup AAA with LDAP on my Windows 2003 AD servers. Normal authentication seems to be working fine, however if I set a user to require a password change, I get a Malformed Password error in the logs.
I am using this with the Clientless SSL portal, the error on the portal page indicates that the password did not meet our complexity requirments, however that is not correct. I have tried numerus passwords and they always fail.
Any ideas?

Just in case anyone has encountered a similar problem I'm posting the solution, which was arrived at by the hard-working guys at my ISP, Eclipse Internet in the UK.
My N96 works beautifully with the Exchange server now that I've changed my username in Profiles > Credentials from my email address to a username beginning with "EM" followed by seven digits.  According to my ISP:
The EM username is the original username that the account is setup against and is used during the provisioning of the address, in all most all cases you won't have to use it but obviously we had to be more selective with the Nokia.
We're not sure exactly why the handset works with this username, but it does, and I hope the information can provide an angle of attack for anyone experiencing this problem.
Derek

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    09-09-13 16:58:46 [INFO ]
    09-09-13 16:58:46 [INFO ] Package created.
    09-09-13 16:58:46 [INFO ]
    09-09-13 16:58:46 [INFO ] No errors.
    09-09-13 16:58:47 [INFO ]
    09-09-13 16:58:47 [INFO ] Package body created.
    09-09-13 16:58:47 [INFO ]
    09-09-13 16:58:47 [INFO ] No errors.
    09-09-13 16:58:47 [INFO ]
    09-09-13 16:58:47 [INFO ] Package created.
    09-09-13 16:58:47 [INFO ]
    09-09-13 16:58:47 [INFO ] No errors.
    09-09-13 16:58:47 [INFO ]
    09-09-13 16:58:47 [INFO ] Package body created.
    09-09-13 16:58:47 [INFO ]
    09-09-13 16:58:47 [INFO ] No errors.
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        at oracle.jdbc.driver.T2CConnection.logon(T2CConnection.java:414)
        at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:546)
        at oracle.jdbc.driver.T2CConnection.<init>(T2CConnection.java:162)
        at oracle.jdbc.driver.T2CDriverExtension.getConnection(T2CDriverExtension.java:53)
        at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:521)
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        at oracle.av.orcldb.DAO.<init>(DAO.java:64)
        at oracle.av.orcldb.commands.AddCollector.setupCollector(AddCollector.java:746)
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        at oracle.av.orcldb.Main.process(Main.java:118)
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    I have searched the forum to my level best without clear solution
    Regards
    Sadock

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