Managing data connections (5800)

I'm looking for documentation on how to manage the data connections on my 5800. I presume the documentation would be similar on other s60 phones.
For example:
- Can I get applications to always connect silently to one of my previously configured wifi connections, but to prompt me when it seeks to use the phone data connection unless I have configured the application otherwise ?
- Can I tell which data connections are in use at any given time?

Hi, if you're worried about network connection, best set to always ask, then phone won't connect unless you OK it. For setting 'priority' go to settings-connectivity-destinations-internet-options-organise-change priority and set wlan to 1, network provider to 2 etc. Phone will always try and use wlan and when unavailable will move down the list.
Hope this helps.
Good Luck
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Similar Messages

Managing data connections manually

Hi,
I bought the new iphone4 with a time limited data connection contract. The contract let me use internet for 40 hours a month by using 15min. slots minimum for each connection. Now i recognized that the iphone connects often to the internet even when I dont want it.
I would use email, calendar and contact synchronisation with exchange via VPN by MANUAL data connection. That means, that I would enable and disable these connections by myself. Unfortunately this is not possible to do with only 2 clicks on the screen.
And so my question is: Is it possible to activate/disactivate data connection using an easy and fast tool? I have the latest ios installed.
sincerely yours
Dietmar

On your phone, Settings>General>Network>Cellular Data...on/off. That and Airplane mode are about it in the present OS. But, if you use Airplane mode, all radios are turned off, which means no phone service even though you can turn WiFi back on in settings.

Customize list using Info-path - Data Connection Error

We have an issue while customizing list using Info-path, we are configured a data connection inside the info-path the connects to SQL and it works fine.
then we decided to migrate it to another site under another web application on the same server, but it does not work, it fires an error as below:
A query to retrieve form data cannot be completed because this action would violate cross-domain restrictions.
If this form template is published to a SharePoint document library, cross-domain access for user form templates must be enabled under InfoPath Forms Services in SharePoint Central Administration, and the data connection settings must be stored in a
UDC file in a data connection library in the same site collection.
If this is an administrator-approved form template, the security level of the form must be set to full trust, or the data connection settings must be stored in a UDC file by using the Manage data connection files option under InfoPath Forms Services
in SharePoint Central Administration.
An entry has been added to the Windows event log of the server.
Thanks & Regards Ahmed Amin

Under General Applications in Central Admin, go to the InfoPath Settings and Configure InfoPath to allow cross domain connections.
Regards Sergio Giusti 
http://sergioblogs.blog.co.uk Whenever you see a reply and if you think is helpful, click " <img alt="Alternate Text" src="http://social.technet.microsoft.com/Forums/getfile/179394" style="width:12px;
height:12px"> Vote As Helpful". And whenever you see a reply being an answer to the question of the thread, click " <img alt="Alternate
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[Load data from excel file [1]] Error: SSIS Error Code DTS_E_CANNOTACQUIRECONNECTIONFROMCONNECTIONMANAGER. The AcquireConnection method call to the connection manager "Excel Connection Manager" failed with error code 0xC0202009. There may be error messa

Error
[Load data from excel file [1]] Error: SSIS Error Code DTS_E_CANNOTACQUIRECONNECTIONFROMCONNECTIONMANAGER. The AcquireConnection method call to the connection manager "Excel Connection Manager" failed with error code 0xC0202009. There
may be error message
I am using BIDS Microsoft Visual Studio 2008 and running the package to load the data from excel .
My machine has 32 bit excel hence have set property to RUN64BITRUNTIME AS FALSE.
But the error still occurs .
I checked on Google and many have used Delay validation property at Data flow task level to true but even using it at both excel connection manager and DFT level it doesnt work
Mudassar

Thats my connection string
Provider=Microsoft.ACE.OLEDB.12.0;Data Source=E:\SrcData\Feeds\Utilization.xlsx;Extended Properties="Excel 12.0;HDR=NO";
Excel 2010 installed and its 32 bit edition
Are you referring to install this component -AccessDatabaseEngine_x64.exe?
http://www.microsoft.com/en-us/download/details.aspx?id=13255
Mudassar
You can try an OLEDB provider in that case
see
http://dataintegrity.wordpress.com/2009/10/16/xlsx/
you might need to download and install ms access redistributable
http://www.microsoft.com/en-in/download/details.aspx?id=13255
Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

Service manager console can't connect to Service manager data warehouse SQL reporting services

When I start Service manager console, it gives this kind of error:
The Service Manager data warehouse SQL Reporting Services server is currently unavailable. You will be unable to execute reports until this server is available. Please contact your system administrator. After the server becomes available please close your
console and re-open to view reports.
Also in EventViewer says:
cannot connect to SQL Reporting Services Server. Message= An unexpected error occured while connecting to SQL Reporting Services server: System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.EnterpriseManagement.Reporting.ReportingService.ReportingService2005.FindItems(String Folder, BooleanOperatorEnum BooleanOperator, SearchCondition[] Conditions)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItems(String searchPath, IList`1 criteria, Boolean And)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItems(String itemPath)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItem(String itemPath, ItemTypeEnum[] desiredTypes)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.GetFolder(String path)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReportingGroup.Initialize()
at Microsoft.EnterpriseManagement.Reporting.ServiceManagerReportingGroup..ctor(DataWarehouseManagementGroup managementGroup, String reportingServerURL, String reportsFolderPath, NetworkCredential credentials)
at Microsoft.EnterpriseManagement.Reporting.ServiceManagerReportingGroup..ctor(DataWarehouseManagementGroup managementGroup, String reportingServerURL, String reportsFolderPath)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ManagementGroupServerSession.TryConnectToReportingManagementGroup() Remediation = Please contact your Administrator.
We have a four server set-up where SCSM, SCDW, and sqls for both are on different servers. Also I have red that this could be a SPN problem, but this has been worked on last week without the SPNs.

On the computer you get the "SQL Reporting Services server is currently unavailable" message please open the Internet Explorer and try to connect to the URL <a href="http:///reports">http://<NameOfReportingServer>/reports
This should open the reporting website in IE. If this isn't working you should check the proxy settings in IE. If the URL doesn't work in IE it won't work in the SCSM console as well (and vice versa).
Andreas Baumgarten | H&D International Group
Actually I can't access to the reporting website. It asks me credentials 3 times and then return a blank page. Also error message comes to the EventViewer System log with id 4 and source Security-Kerberos.
The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server "accountname".
The target name used was HTTP/"reporting services fqn". This indicates that the target server failed to decrypt the ticket provided by the client.
This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using.
Ensure that the target SPN is only registered on the account used by the server.
This error can also happen if the target service account password is different than what is configured on the Kerberos Key Distribution Center for that target service.
Ensure that the service on the server and the KDC are both configured to use the same password.
If the server name is not fully qualified, and the target domain (domain.com) is different from the client domain (domain.com), check if there are identically named server accounts in these two domains,
or use the fully-qualified name to identify the server.
I can access the website directly from the server which hosts Reporting Services.
Also I query "setspn -Q HTTP/"reporting services fqn" whit result NO SUCH SPN FOUND.

5800 Email setup wizard use data connection withou...

While setting up my email account on 5800xm through Messaging>Options>Settings>Email, the email setup wizard automatically opens. After defining the email address and password, the wizard automatically attempt to connect through 3g data connection to retrieve the email settings. Why is there no options to choose which connection to retrieve the email account settings?
Does anyone expereince the same problem? How can i change this?
was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
KeN82Ny

It seems to have worked on my 5800 Xpress. To decode the advice, two icons regarding the email setup were on my screen, one for email and one for email set up. The email set up was in pink. I pressed the white button to get the Organise, went in , selected the pink email set up icon and Removed it. Now both icons are gone. We will see tomorrow morning if I get the annoying message again asking me to go on the network. Think it is sorted. I suspect that accidentaly starting the proceedure keeps it hanging around in the background.

Error when click Manage in Business Data Connectivity Service Sharepoint 2013

Dear all,
In Sharepoint central administration, I click manage service applications. Then, I click New > Business Data Connectivity Service. After create new Business Data Connectivity Service, when I click Manage to manage this new Business Data Connectivity Service,
there is error "Cannot complete this action as the Business Data Connectivity Shared Service is not responding. Please contact your administrator." In event viewer, there is error ""The BDC Service application is not accessible. The full
exception text is : The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'NTLM'.
I have tried to delete and create the BDC Service application, but it still did not work. I have tried to restart BDC Service and do iisreset, but it still did not work.
Please help. Thank you.
Best regards,
Johanna

Hi,
According to your post, my understanding is that you get an issue about the Business Data Connectivity Service.
To quickly and accurately find the issue, I recommend you can check the event log and ULS log to see if anything unexpected occurred.
For SharePoint 2013, by default, ULS log is at
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS
You can check the ULS log by the methods here:
http://blogs.msdn.com/b/opal/archive/2009/12/22/uls-viewer-for-sharepoint-2010-troubleshooting.aspx
http://msdn.microsoft.com/en-us/library/gg193966(v=office.14).aspx
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

Managing data source connections inside an Excel workbook for deployment reasons

Hi,
with a certain frequency, I use Excel to show SQL Server data, or SSAS data, etc. in tables, pivot tables, ...
So, a single Excel workbook can contain more connections and ofter a same connection is used.
When an Excel is deployed to a prod environment from a test environment an issue it to update each data source connections by specifing the prod server and/or the prod instance. To avoid to accomplish the boring task to change each single connection,
is it possible to perform it in a more simple or automatic manner?
Any ideas, please?
Thanks

Hey pscorca,
When you deployed Excel files to a product environment, why did you need to change the data source? Did you move SQL server DB and SSAS DB to the product environment too?
And when you click Data->From SQL Server/From AS ,then Excel should create a Office data connection file which is usually saved in: C:\Users\Username\Documents\My Data Sources . If you have multiple Excel files need to use the same connection,
you can choose the Existing Connections, then select the odc file. If you want to change your connections, you just need to Edit the .odc file.
Wind Zhang
TechNet Community Support

Excel Table with SharePoint Data Connection - Manual Text Entry Misaligned After Refresh

Greetings!
I have an Excel 2010 workbook that includes a table linked to my SharePoint 2013 site by a data connection. The SharePoint list feeds the table standard information that's managed on the SharePoint site, but I need the user of the Excel workbook to be able
to enter text manually in the workbook to associate local information with the line-items coming from the SharePoint list. To do this, I've added extra columns to the end of the table.
The user can enter information in the appropriate cells in the "extra" columns at the end of the table, but when I refresh the data connection, the addition of a new list item on the SharePoint side results in the user's manually entered text getting
out of alignment with the row it's supposed to be associated with.
Example
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
Item 2
Text entered for Item 2
Row 3
Item 3
Then, if I add a new item to the list in SharePoint, for example, something that would appear between the original items 1 & 2, after refreshing the table, I get the following:
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
New Item 1.5
Text entered for Item 2
Row 3
Item 2
Row 4
Item 3
The table's data connection is set to insert rows for new items, and I could swear I had this working properly once upon a time...but I can't seem to make it work now.
Any thoughts on what would cause this?
Thanks in advance!

Hi Eric,
>>but it seems that by extending the table itself to encompass both the SharePoint-sourced columns and the additional columns, that an association would be created between all columns for a given row in the table, no?<<
From my understanding, the answer is no.
Another example:
I have an additional column named "Column2" and an external column named "ID" (see "before").
After I add a new record and refresh this table, Excel will keep the last row in "column2" and add an empty cell in the second last row. (See "After")
If I delete the eighth data and refresh this table, Excel will still keep the last row and remove the last second cell.
In your case, if you insert a new record in the middle of the data and refresh this table, Excel will synchronized the external data and add a new cell in the additional column in the second last row.
From my understanding, Excel will always change the second last row to suit for deleting or adding record.
Hope this helps.
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Data Connection Library used in the workbook is not in a trusted location.

I got a requirement to display excel charts with data source as SharePoint list.
Here are the steps which I am following:
Exported SharePoint list to excel sheet and exported connection file to local drive.
Uploaded to data connection library.
Created a new excel file and consumed data from connection file which was stored in data connection library.
Published the excel sheet to document library with publish options as Chart and Pivot Table.
Able to see Excel Chart and Pivot table from the browser.
Getting Error when I try to refresh the excel sheet to get updated data from SharePoint list.
I added data connection library details to Trusted Data Connection & Trusted File locations still I am getting error. That .odc file is not in Trusted Location.
"The Data Connection File used in the workbook is not in a trusted location. The following connections
failed to refresh:"
Please help me on this and suggest if there is any other approach to fulfill this requirement.

Hi Pratik,
Thanks for your input.
I created a new document library and data connection library and tried the steps mentioned below:
Configuration
Enable Claims to Windows Token Service
The first step, check the status of the Claims to Windows Token Service on SharePoint.
Use the following instructions to check and enable the Claims to Windows Token Service.
In Central Administration, in System Settings, click Manage services on server.
Select Claims to Windows Token Service, and then click Start.
Verify the service is also running in the Services console:
In Administrative Tools, click Services.
Start the Claims to Windows Token Service if it is not running.
Create a New Secure Store Application
Create a New Secure Store Target Application and set the credential.
This credential will be used by SharePoint to access the database. The account set into this step need to have access to the database or SSAS cube/tabular databases.
Use the following instructions to create and set credential.
In Central Administration, in Application Management, click Manage service applications.
Click Secure Store Services, and then click New.
Target Application Settings:
Tagert Application ID: ExcelServicesSSS
Display Name: Excel
Service Secure Store App
Contact e-mail: [email protected]
Target Application Type: Individual
Target Application Page URL: None
Click Next.
Click Next again.
Target Application Administrators: contoso\administrator
(Type the user account that will administrate the Secure Store Application.
Click OK.
Select Target Application ID ExcelServicesSSS, and then click Set Credential.
Type Credential Owner, Windows User Name and Password.
Configure Excel Services
Add the Application Id created in the previous step to the Excel Services and configure the Trusted Data Connection Library.
Use the following instructions to add the Application ID.
In Central Administration, in Application Management, click Manage service applications.
Click Excel Services Application, and then click Global Settings.
On External Data, Application ID type ExcelServicesSSS.
Click OK.
Click Trusted Data Connection Libraries.
Click Add Trusted Data Connection Library.
Address: http://<sharepoint_site>/ (Enter
the Data Connection Address)
Click OK.
But no luck in resolving the issue. Anyhelp would be really thankful.
Please clarify whether can we pull data from sharepoint list to excel services to display charts?
Regards,
N.Srinivas

Excel Table with Data Connection Manual Text Entry Misaligned After Refresh

Greetings!
I have an Excel 2010 workbook that includes a table linked to my SharePoint 2013 site by a data connection. The SharePoint list feeds the table standard information that's managed on the SharePoint site, but I need the user of the Excel workbook to be able
to enter text manually in the workbook to associate local information with the line-items coming from the SharePoint list. To do this, I've added extra columns to the end of the table.
The user can enter information in the appropriate cells in the "extra" columns at the end of the table, but when I refresh the data connection, the addition of a new list item on the SharePoint side results in the user's manually entered text getting
out of alignment with the row it's supposed to be associated with.
Example
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
Item 2
Text entered for Item 2
Row 3
Item 3
Then, if I add a new item to the list in SharePoint, for example, something that would appear between the original items 1 & 2, after refreshing the table, I get the following:
Column 1(SP)
Column 2(Extra)
Row 1
Item 1
Row 2
New Item 1.5
Text entered for Item 2
Row 3
Item 2
Row 4
Item 3
The table's data connection is set to insert rows for new items, and I could swear I had this working properly once upon a time...but I can't seem to make it work now.
Any thoughts on what would cause this?
Thanks in advance!

Yes, it is. I realized after posting the first time, that I'd assigned the question to the Visio forum. I wasn't sure how to reassign to the correct (Excel) forum, so I re-posted over there:
http://social.msdn.microsoft.com/Forums/en-US/b3bbe00c-94c0-48d4-bed9-fbd08d707b1d/excel-table-with-sharepoint-data-connection-manual-text-entry-misaligned-after-refresh?forum=exceldev

I'm trying to connect through the FTP client Filezilla. When I try to login with the wizard, it gives me a "503 Failure of Data Connection" reply; when I attempt to login myself, it gives me a "530 Login Authentication Failed." HELP!!!

My current softward is: Mac OS X Lion 10.7.5 (11G63)
When I attempt to use the Filezilla connection wizard I get the following message:
Connecting to probe.filezilla-project.org
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.7.1.1
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP 27.0.19.56 ch-a-bj-fg
Response: 200 OK
PREP 52470
Response: 200 Using port 52470, data token 1871898076
PORT 27,0,19,56,204,246
Response: 200 PORT command successful
LIST
Response: 150 opening data connection
Response: 503 Failure of data connection.
Server sent unexpected reply.
Connection closed
When I attempt to login Host/Username/Password myself I get the following message:
Status:          Resolving address of amyhoney.com
Status:          Connecting to 184.168.54.1:21...
Status:          Connection established, waiting for welcome message...
Response:          220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:          220-You are user number 12 of 500 allowed.
Response:          220-Local time is now 04:05. Server port: 21.
Response:          220-This is a private system - No anonymous login
Response:          220 You will be disconnected after 3 minutes of inactivity.
Command:          USER 5475****
Response:          331 User 5475**** OK. Password required
Command:          PASS ********************
Response:          530 Login authentication failed
Error:          Critical error
Error:          Could not connect to server
Now before anyone points out the obvious: my username and password are correct. I've already gone through changing them so I know they are.
Additionally, I've pretty much tried EVERYTHING I've read online, from messing with "terminal" (and subsequently the FTP and STFP options) to changing the sharing options and turning on file sharing/remote management as well as just turning off my Firewall completely.
Now I've used Filezilla before when I first published my site and everything worked fine. My site is published through Wordpress so most of my editing was done through simply logging into my "wp-login." I recently changed the theme and in order to change the header image in that theme I have to do it through my "wp-content" folder, which means I need to use Filezilla. I feel like a complete moron right now considering I've had my site for about a year and can't even doing something this simple.
I've read that the newer version of Lion/Mountain Lion don't support automatice FTP anymore, which (as I mentioned prior) I attempted to fix through Terminal. However, nothing I do seem to do works.
Can someone walk me through fixing this? And I do mean 'walk me through'. I'm not a tech-savvy nerd who knows all the lingo, I just know the basics so sorry if my ignorance offends you.
HELP!!

First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.

ERROR [IM002] [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified in windows server 2008 r2

ERROR [IM002] [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified in windows server 2008 r2.I made a application in asp.net c#.I am using ODBC connection.When I deployed my application in windows server2008 r2.There
is no Microsoft ODBC driver shown in ODBC Data source administrator.Then I go to the C:\Windows\SysWOW64 and open Odbcad32.exe and add Microsoft ODBC2 driver for Oracle and when I run my application I got following error
ERROR [IM002] [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified
I am using follwoing string
<connectionStrings>
<add name="theconnetion" connectionString="DSN=abdb;UID=abc;PWD=xyz"/>
</connectionStrings>
Guide me What I do?

Did you add a System DSN or a User DSN? If you added a User DSN from your own login, the asp.net application will not be able to use it unless its application Pool in IIS is configured to run under the same credentials that you used for creating
the DSN. It's better if you add a System DSN.
Also, be careful to ensure that you are using a 64 bit DSN, unless you configure the application to run in 32 bits. If the 64 bit application attempts to use the 32 bit driver you get the same error message "Data source name not found and no default
driver specified". See this KB article:
http://support.microsoft.com/kb/942976/en-us

Dynamic Data Connection Parameter and Report Parameters

Post Author: despec
CA Forum: General
Hello to all,I am using a business view that is based on a dynamic data connection of 13 databases, each a different school. When I use the BV is a CXrystal Report (XI), it correctly, of course, uses the "read only" parameter for me to select a school. My problem arises when I try to enter a student name "list of values" parameter using that same dynamic data connection. After I select the "read only" school parameter, I then select that student name and immediately, the "read only" school parameter resets to "--". Therefore when I click okay, I get an error saying that my selection for the first parameter is invalid.Anyone have any suggestion on how I may be able to resolve this?Thanks,David

Hello,
Jsut a reminder this is not a Support Case Management system but for all to use.
Since you have BOE 3.1 you should have a valid support contract. Log into Service Market Place and create a case on line and a support Engineer will call you.
If you don't know how to then ask your Manager who is your SAP Account Super User and that person can add you to the list and give you a log in ID and password.
Thank you
Don

Slow/non-existent data connection on 3GS/iOS 4.0.1

I have been a happy 3GS user since last December. About three days ago, I synced to iTunes and installed the latest software update, to iOS v4.0.2. Since then, whenever I try to access any web page in Safari, it just sits there for a while trying to access the page before eventually coming up with a message that it was unable to access the web page "because the server stopped responding". The same happens if I try to use the data connection via another app (e.g. Facebook). I should add that everything works fine if I connect via WiFi.
I did manage to get on the web yesterday evening when I was in a city centre area with five bars of 3G signal strength, but even then it took ages to load a web page. I have always had between about two and four bars of signal strength at home, and this has always been sufficient to load web pages reasonably quickly.
I usually use the 3G data connection several times a day, and have never experienced this problem until now. I've just got off the phone with O2 technical support – they asked me first to reset network settings and then reset all settings, but neither of these made any difference. They left me with two suggestions: go to an o2 store and ask them to try my SIM card in a different handset (I don't have much faith in this working), or do a factory reset/restore via iTunes. I'm loathe to do this unless absolutely necessary, as I guess it means losing all my data and having to resync everything from scratch.
Is anyone else experiencing this problem? Any suggestions other than what the o2 guy said? Is there any way I can get back to 4.0.1, which worked fine?
Thanks in advance,
Rob

Wow, our responses are starting to get long.
robgrayson wrote:
actionmarker wrote:
It's a pity he didn't (or wouldn't) change the SIM. It probably took him longer to explain to you that he didn't need to test the SIM that it would have take to set up a new SIM and test it.
So unfortunately, you still don't know for certain that it's not a SIM issue.
I agree it's a pity. I really wanted to be eliminate this as a possible cause, but I couldn't make the guy do it.
Maybe try another store, or do it over the phone and get them to send you one out?
I did a full restore – and incidentally discovered that the backup I made before applying the 4.0.2 OS update was not available to restore – I'm guessing it may have been corrupted or something. So I've had to revert to a backup that was saved in June, which is a bit of a pain. Anyway, the restore has changed nothing in terms of connectivity – with 3 bars of 3G signal, no web page will load – I just get the spinner in the status bar at the top of the screen, and eventually a message saying that the server has stopped responding.
Did you restore to 'new' or tried to the backup? You need to try it to 'new' as this erases all previous settings.
I restored it to the backup. I guess I need to restore it to new – which is a pain because it means I then have to manually reset any settings for mail accounts, etc.
You need the restore to 'new' so you have a clean phone, test in internet connection with nothing added and see what happens.
Personally I don't particularly like the way iTunes backs up. It's probably fine when this are all good, but when testing or trying to fix issues, I find it a bit limited.
All the Backups on your Mac go to this location;
/Users/[username]/Library/Application Support/MobileSync/Backup/
The issue I have with it is that in the backup folder, some of the files are overwritten each time that a backup occurs, making only the last backup available for restoring.
Yes, I find that pretty annoying to. I've just lost two months' worth of text message history because of it.
My work around for this is to copy the complete backup folder then in the copied folder I open the Info.plist file with TextEdit and edit the Device Name string by adding the date. When you then open iTunes and try to restore from backup, multiple backups are displayed.
You said you copy the entire folder before editing the Info.plist file. I presume you put the copied folder in the same location as the original?
In the backup folder, there is a folder with a big long alphanumeric name. Make a duplicate of this and leave it in the backup folder, so there is the original folder and copy of original folder. then edit the info file in the duplicate.
Once done, open itunes without the phone connected and go to iTunes > Preferences > devices and you should see your extra backup appear in the list there.
When you edit the info file change the following line:
+<key>Display Name</key>+
+ <string>[robgrayson]’s iPhone 20100511</string>+
I add a date at the end of the line. This line is then displayed in iTunes as the name of the backup
I also set iTunes to not automatically sync when the iphone is connected. This give the control back to me of when and how often I backup.
Yes, I changed this setting yesterday too.
Do you use Time Machine to back up your Mac? If so, you could restore the backup location on your Mac to before you did the restore and bring back you most recent backup that way.
Yes, I do use TM – I've been using it for a couple of years but have never actually had to restore anything. Just to be clear, I suppose you mean restore the backup folder from before I did the iOS upgrade, and then restore my phone from that?
How about this: if I do a restore from new first and see if that makes any improvement, do I then have an option of applying a dated backup (or would I have to go through the whole restore process again in order to do so)?
Yes, Navigate to the backup folder location, open time machine and restore to yesterday or when ever the last back was.
Duplicate the backup as above as a precaution.
Check iTunes recognises it. (make sure iTunes is closed when you are adjusting the backup files.
Restore to 'new' and check the phone. If it all is OK and working, its probably something in the backup and you don't want it back on your phone, and you will have to manually restore everything.
So unfortunately, you don't seem to be any closer to resolving the issue. Let us know if you want any more help, or alternately how you go with Apple.
I may try restoring from a previous backup via Time Machine, as you suggested. (This should also give me back my lost text messages.) There are also rumours that iOS 4.1 will be released today, so I may give that a try first.
Thanks once again for your very helpful suggestions.
If I were you, I would try to get the phone working before you worry about 4.1
Message was edited by: actionmarker

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