Manual mail triggering issues in SOST

Hi ,
In standard notification type (M1) ACTION BOX " Send confirmation of Receipt", i executed the Email with user's mail id. Mail was generated.But its waiting for long time in SOST(send request) and i need to manually trigger it in SOST to send it users. Usually, mail would be sent to user without the manual triggering in SOST. But its not happening in my case. I think, some settings to be done for it.
Can you please let me know how to sort out this issue.
Thanks in Advance.

Hi,
First, your question is out of topic in this forum.
Secondly, the answer is that you need a periodic job using report RSCONN01 to send your mails automatically.
Regards,
Olivier

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Mail Triggering Issue

Hi Folks,
I am facing a problem in mail generation program.Program is working fine if i send to individual Mail IDs but if I send to multiple Mail IDs its been reaching only to few Mail IDs and its not able to deliver other Mail IDs.
Valuable Inputs are rewarded.

hi ,
can u check the Error of that mail status in SCOT.
regards
Prabhu

How to find the mails triggered by which user from SOST or other transac.

Hi Experts,
How to find out mails triggered from SAP system by which user from SOST or some other means of mail triggering from SAP.
Regards,
IFF

Hi Buddy,
Make the question clear. You can check in SCOT transaction.
Cheers,
Sanil

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Hi all,
I have to send mails to external mail ids in workflow.
when my workflow triggers, mails are coming in SOST transaction.
But, when i try any mail to send further to its respective mail id, its giving the following error:-
" no route available from WF-BATCH to mail-id"
i tried sending mails manually as well as by using RSCONN01 also, but no results.
Our BASIS consultant has already done SCOT configuration. Please guide me what is the issue?
Is some configuration pending from Workflow side or BASIS side?
Regards
Navjot.

Hello Navjot,
if you have some basis background you can check TCode SCOT there you can see if the mail connect for external mails is configured correctly. There shoud be at least a node for SMTP communication. If there is such node check that sending s not restricted to certain adresses. Furthermore you could check over the menu if the default domain is set properly.
Kind Regards
Roman

DOCUMENT_NOT_SENT error in Mail Triggerring

Hello All,
I got a requirement wherein i have to covert a program output to spool and from spool i should convert that into a PDF attachment and trigger a mail to Outlook...
I could do the above one [everything is going fine, right spoolid i chosen and the data is compressed and packed in right way]
But when i try to trigger that as mail using FM SO_DOCUMENT_SEND_API1..
I am getting error as DOCUMENT_NOT_SENT [My NEW_OBJECT_ID in FM SO_DOCUMENT_SEND_API1 is blank will it make FM SX_SEND_DISPATCHER to fail?? Hence results in no mail triggering] ...
To find out the problem i have even checked SCOT and SOST transaction, But no log was found....
Also i made a background schedule of my program and saw the results in SM37 [Here also i could not see any error and i could see my desired output]..
I have even enabled PUT_IN_OUTBOX as 'X' and COMMIT_WORK as 'X'.....
My coding is as follows:
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
    EXPORTING
      DOCUMENT_DATA              = LA_DOC "W_DOC_DATA
      PUT_IN_OUTBOX              = 'X'
      COMMIT_WORK                = 'X'
    IMPORTING
      NEW_OBJECT_ID              = OBJID
    TABLES
      PACKING_LIST               = IT_PACKING_LIST
      OBJECT_HEADER              = HEADLIST
      CONTENTS_BIN               = IT_ATTACHMENT
      CONTENTS_TXT               = IT_MAILBODY[]
      RECEIVERS                  = T_RECEIVERS[]
    EXCEPTIONS
      TOO_MANY_RECEIVERS         = 1
      DOCUMENT_NOT_SENT          = 2
      DOCUMENT_TYPE_NOT_EXIST    = 3
      OPERATION_NO_AUTHORIZATION = 4
      PARAMETER_ERROR            = 5
      X_ERROR                    = 6
      ENQUEUE_ERROR              = 7
      OTHERS                     = 8.
Waiting for your replies.....

Hi Jayanthi,
I want to send email to internet address and not to SAP user. Like for example can I send the attachment to my yahoo id??
If I change to
i_reclist-receiver = give sap user id
i_reclist-express = 'X'.
i_reclist-rec_type = 'B'.
this will surely work but it comes to my SAP Office Inbox but I need to send it to any address on the internet. Is it possible?
Please do reply.
Thanks in advance,
Rashmi

Rejection mail in t-coce SOST

Hi all,
I am processing 50000041 approval workflow. if i reject the request, mail should go to requestor about rejection. But i am finding all rejection mails in t-code SOST, i am sending manually to respective requestor.
Is there any way that rejection mail should go automatically to respective requestor?
Please provide some inputs on this...
Thanks

Hi,
The mails don't directly flow from SAP to the user's mailbox(outlook). You need to check the following:
1. Is the exchange server of enabled to receive mails from your application server?
2. Is there a scheduled job (RSWUWFML) which sends work items/notifications?
Regards,
Aravinda Sarma M.

Transport Mail Database issues crashing Transport service

We are experiencing frequent issues on Hub servers (as often as once a week) where Transport Mail DB issues crash the Transport service. Had an MS specialist in the other day who could not exactly figure out the root cause. The pattern usually is as follows:
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Also followed by events 7001,1022,1002, and 1003.
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Hi,
I suggest that you use the following method to check which process access the log file indicated in the event 486:
Using Process Explorer
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx
Then, we did the following:
1. Launch Process Explorer
2. Click Find, Find Handle or DLL
3. Enter the log name indicated in the event 486 and click Search
In addition, please also check whether any events such as 150004 occur before the Transport service crashes. If you notice the event, I also suggest that you refer to the following article:
http://technet.microsoft.com/en-us/library/bb201658(EXCHG.80).aspx
Mike

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Mail send issue - Workflow Triggered from Error Message

hi
i am learning workflow and doing some practical sessions using tutorials found on the internet. I have successfully enabled a workflow triggering options from the error message. The workflow will simply send an email and there is nothing else in that workflow definition. When i get the error message i open up the error message window and trigger the workflow option which is enabled. I get a message that the workflow has been started but i dont get the email immediately. I see the emails only after a long time. Infact the emails sent yesterday is only visible today.
i checked in SOST and i dont see the messages at all. If its available in SOST then the system would have picked up and send to the inbox. But i dont see the mails queued in SOST. But if i wait for a day i can see the emails in my inbox. Any idea what is wrong.
~Suresh
Message was edited by:
Suresh Reddy

Hi Suresh
Good on you that you are actually going through the SAP Help and trying the harder but better way unlike many others...your input regarding your problem is also quite well explained....Keep it up!
Coming to your problem,
1.>>I see the emails only after a long time. Infact the emails sent yesterday is >>only visible today.
RSCONN01 is the program that sends email out of SAP, make sure this scheduled to run frequently otherwise you can manually run this from SE/SA38.
2. i checked in SOST and i dont see the messages at all. If its available in SOST then the system would have picked up and send to the inbox
When you run SOST make sure you tick all the checkboxes - Waiting, Errors, Sent and Transmitted. If you are on ECC, then these are available on the Send Status tab...
Good Luck
Ravi

Mail Sending issue to Outlook - Mail Request not Showing in SOST

Hi,
Im using mail sending logic for sending a mail to Creator of Billing. i have one itab which is having two Users with two different mail IDs. i need to send a mail to those user mail ids to Outlook
user Mail id
12           XXX
12           XXX
13           YYY
13           YYY
at end of User i need to send a mail..
loop at itab.
at end of user.
here sending a mail...for the first user it is sending mail perfectly..and mail request is available in SOST . once its comes to second user sending a mail getting sy-subc = 0 after SO_NEW_DOCUMENT_ATT_SEND_API1 FM..and mail request Not coming for second mail id in SOST both mails also available in Sap out box.
endat.
endloop.
Kindly Help me out..
Regards
Dileep

Hi,
to send mails use this:
FORM docu_send_email USING pv_otfdata TYPE tsfotf
pv_emailid TYPE any
pv_formname TYPE any.
DATA: lv_filesize TYPE i,
lv_buffer TYPE string,
lv_attachment TYPE i,
lv_testo TYPE i.
DATA: li_pdfdata TYPE STANDARD TABLE OF tline,
li_mess_att TYPE STANDARD TABLE OF solisti1,
li_mtab_pdf TYPE STANDARD TABLE OF tline,
li_objpack TYPE STANDARD TABLE OF sopcklsti1,
li_objtxt TYPE STANDARD TABLE OF solisti1,
li_objbin TYPE STANDARD TABLE OF solisti1,
li_reclist TYPE STANDARD TABLE OF somlreci1,
li_objhead TYPE soli_tab.
DATA: lwa_pdfdata TYPE tline,
lwa_objpack TYPE sopcklsti1,
lwa_mess_att TYPE solisti1,
lwa_objtxt TYPE solisti1,
lwa_objbin TYPE solisti1,
lwa_reclist TYPE somlreci1,
lwa_doc_chng TYPE sodocchgi1.
CONSTANTS: lc_u TYPE char1 VALUE 'U',
lc_0 TYPE char1 VALUE '0',
lc_1 TYPE char1 VALUE '1',
lc_pdf TYPE char3 VALUE 'PDF',
lc_raw TYPE char3 VALUE 'RAW',
lc_ordform TYPE char15 VALUE 'ZORDCONFIRM_01',
lc_attachment TYPE char10 VALUE 'ATTACHMENT'.
CALL FUNCTION 'CONVERT_OTF'
EXPORTING
format = lc_pdf
max_linewidth = 132
IMPORTING
bin_filesize = lv_filesize
TABLES
otf = pv_otfdata
lines = li_pdfdata
EXCEPTIONS
err_max_linewidth = 1
err_format = 2
err_conv_not_possible = 3
err_bad_otf = 4
OTHERS = 5.
IF sy-subrc 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
LOOP AT li_pdfdata INTO lwa_pdfdata.
TRANSLATE lwa_pdfdata USING ' ~'.
CONCATENATE lv_buffer lwa_pdfdata INTO lv_buffer.
CLEAR lwa_pdfdata.
ENDLOOP.
TRANSLATE lv_buffer USING '~ '.
DO.
lwa_mess_att = lv_buffer.
APPEND lwa_mess_att TO li_mess_att.
CLEAR lwa_mess_att.
SHIFT lv_buffer LEFT BY 255 PLACES.
IF lv_buffer IS INITIAL.
EXIT.
ENDIF.
ENDDO.
Object with PDF.
REFRESH li_objbin.
li_objbin] = li_mess_att[.
DESCRIBE TABLE li_objbin LINES lv_attachment.
Object with main text of the mail.
lwa_objtxt = space.
APPEND lwa_objtxt TO li_objtxt.
CLEAR lwa_objtxt.
DESCRIBE TABLE li_objtxt LINES lv_testo.
Create the document which is to be sent
lwa_doc_chng-obj_name = text-008.
lwa_doc_chng-obj_descr = text-008.
lwa_doc_chng-sensitivty = lc_0.
lwa_doc_chng-obj_prio = lc_1.
lwa_doc_chng-doc_size = lv_testo * 225.
Pack to main body.
CLEAR lwa_objpack-transf_bin.
header
lwa_objpack-head_start = 1.
The document needs no header (head_num = 0)
lwa_objpack-head_num = 0.
body
lwa_objpack-body_start = 1.
lwa_objpack-body_num = lv_testo.
lwa_objpack-doc_type = lc_raw.
APPEND lwa_objpack TO li_objpack.
CLEAR lwa_objpack.
Create the attachment.
Fill the fields of the packing_list for the attachment:
lwa_objpack-transf_bin = gc_x .
header
lwa_objpack-head_start = 1.
lwa_objpack-head_num = 1.
body
lwa_objpack-body_start = 1.
lwa_objpack-body_num = lv_attachment.
lwa_objpack-doc_type = lc_pdf.
lwa_objpack-obj_name = lc_attachment.
lwa_objpack-obj_descr = text-008.
lwa_objpack-doc_size = lv_attachment * 255.
APPEND lwa_objpack TO li_objpack.
CLEAR lwa_objpack.
lwa_reclist-receiver = pv_emailid.
lwa_reclist-rec_type = lc_u.
lwa_reclist-notif_del = gc_x.
lwa_reclist-notif_ndel = gc_x.
APPEND lwa_reclist TO li_reclist.
IF li_reclist IS NOT INITIAL.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = lwa_doc_chng
put_in_outbox = gc_x
TABLES
packing_list = li_objpack
object_header = li_objhead
contents_bin = li_objbin
contents_txt = li_objtxt
receivers = li_reclist
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
IF sy-subrc 0.
MESSAGE ID sy-msgid TYPE 'I' NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDIF.
ENDFORM. " DOCU_SEND_EMAIL

Issue while mail triggering using function module SO_NEW_DOCUMENT_SEND_API1

Hi all,
I have requirement to send mails from BADI.For that i used following function modules-SO_NEW_DOCUMENT_SEND_API1
and
SO_NEW_DOCUMENT_ATT_SEND_API1,
Both of these two function module requires to use COMMIT WORK statement.
But if we use COMMIT WORK statement in BADI a run time error is occuring as its not allowed in BADI.
Can anybody provide solution for this or provide another function module.
Thank you.

commit work not allowed in BADI.It gives runtime error
Information on commit work.
becos for commit work. sy-subrc will allways sets to zero.
you can better use commitwork and wait. it sets sy-subrc.
To avoid runtime error / dump you can check the sy-subrc value. if its not equal to zero. just
Roll back work.
Plz look at the piece of code below
commit work and wait.
if sy-subrc eq 0.
exit.
else.
rollback work.
wa_error-msg = "Failed to update the status in the database "
append wa_error to it_error.
exit.
endif.
Also check the badi signature. there you have a internal table to store the error messages.
if commit work fails then add the appropriate error message to the internal table .
Hope this gives you some idea on commit work.
But as everyone says, commit work is not required for that function module . i too agree with that.
if you try to update any database after you successfully send the file . then i think commit work statement is necessary for you.
Thanks,
Uma

Automatic e-mail transmission issue

Hai Gurus,
Please hep me out with this issue.
We have SCOT configured in our Quality system and the background job SAPCONNECT_INT_SEND is scheduled in a client, for ex say 100. Now we got a requirement that e-mails should not be sent automatically and should be pushed only selectively through SOST in another client, for ex say 700, in the same system. The job SAPCONNECT_INT_SEND is scheduled only in client 100 and not in 700. So, it should not push e-mails from client 700 as it is not scheduled there right?. But, on contrary on this, we are observing e-mails are being pushed automatically in client 700 also. How is this possible, when job is scheduled to run in 100 and not in 700, how it pushes mail from 700. I dont think this job SAPCONNECT_INT_SEND is client independent?
Please let me know your thoughts on it and help me out.
Regards,
R.K.

HI,
Just for more clarity:
1.Job SAPCONNECT_INT_SEND(Check from SOST) is scheduled in client 100 and SMTP is activated(node in use) only in client 100.
2.Job SAPCONNECT_INT_SEND(Check from SOST) is not scheduled in cleint 700 and SMTP(from SCOT) is not active in client 700.
You problem is mails are being pushed from client 700,even though job is not scheduled from this client.
Try this option:
Disable job SAPCONNECT_INT_SEND in both client as you want selective mails to be sent and then use "Repeat send" option from SOST.
Refer:http://wiki.sdn.sap.com/wiki/display/ABAP/SendingMails-HomePage
Mails are not sent
Either use SOST transaction to send them manually, or from program: submit rsconn01 with mode = 'INT' with output = ' ' and return.
It may be best to schedule a job with program RSCONN02 every 10 minutes when SAP system produces many mails.
Regards,
Ashutosh

VF03 - Mail send issue

Hi Experts ,
I have the below requirement .
In VF03 - Issue output type - i have attched one output type name with which one Ysmartform has been attached .
Functional guys have done some settings in SPRO so when they press the PRINT button it is generating spool for printr as well as it is sending mail to the vendor (picking mail id from vendor master)
with the smartform as an attachment .
The subject of the mail which goes to vendor comes from the setting - NACE - V3 (billing)- Output types -
some output name congi by functional- click on that - mail title and text - for EN language a text has been maintained there .
The problem i am having is the SUBJECT OF THE MAIL and the PDF ATTACHMENT ( The out put of the smartform) both is having the same name . Means wht ever name is there in subject it is comming in the attachment also .
I need to change the name of the SUBJECT , in debugging i am able to change the name of the SUBJECT , so the changed name is comming in the PDF attchment , which i dont want .
I am not able to track wheather the attachment is being generated and the name is assigned .
I think this is the programm - RLB_INVOICE
Anyidea please suggest .
Regards
Prabhu

Hi Suresh
Good on you that you are actually going through the SAP Help and trying the harder but better way unlike many others...your input regarding your problem is also quite well explained....Keep it up!
Coming to your problem,
1.>>I see the emails only after a long time. Infact the emails sent yesterday is >>only visible today.
RSCONN01 is the program that sends email out of SAP, make sure this scheduled to run frequently otherwise you can manually run this from SE/SA38.
2. i checked in SOST and i dont see the messages at all. If its available in SOST then the system would have picked up and send to the inbox
When you run SOST make sure you tick all the checkboxes - Waiting, Errors, Sent and Transmitted. If you are on ECC, then these are available on the Send Status tab...
Good Luck
Ravi

Manual mail triggering issues in SOST

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