MAPIResolveName on Windows 7 with Crystal 11 and 2008

Hi
I am using Crystal 11 on Windows 7, when utilising the MAPI export functionality provided by Crystal I receive an error relating to MAPIResolveName, which after some searching appears to be an obsolete MAPI function from previous versions of Windows. I have tested this under Windows 7 with both Crystal Reports Writer 11 and Crystal Reports Writer 2008, and get an identical error with both.
As this is an issue with the implementation of MAPI within Crystal, I was wondering if you have a fix for this?
Thanks in advance,
Gaz

Update to the final patches levels:
CR XI R2 - Service Pack 6 and then Fix Pack 6.2 ( need to get this manually sent )
CR 2008 - Service Pack 2 and then [Fix Pack 2.6|https://smpdl.sap-ag.de/~sapidp/012002523100004723372010E/cr2008fp26.exe]
- [Service Pack 3 full build|https://smpdl.sap-ag.de/sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip] and then [Fix Pack 3.1|https://smpdl.sap-ag.de/sapidp/012002523100010605962010E/cr2008sp3_fp31.exe]
- Service Pack 3 [incremental|https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe]
It is in all of the main code streams now so should not be an issue going forward unless new updates to are done to MAPI which is out of our control.
Edited by: Don Williams on Oct 14, 2010 7:13 AM

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(Summary)
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2061893606
Start time: 2014-05-28 17:12:12
End time: 2014-05-28 17:19:47
Requested action: Install
Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for SQLEngine: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Machine Properties:
Machine name: WIN-1V3VKPV5Q19
Machine processor count: 1
OS version: Future Windows Version
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No
Product features discovered:
Product Instance Instance ID Feature
Language Edition Version Clustered
Package properties:
Description: Microsoft SQL Server 2012 Service Pack 1
ProductName: SQL Server 2012
Type: RTM
Version: 11
Installation location: E:\x64\setup\
Installation edition: Evaluation
Slipstream: True
SP Level 1
Patch Level: 11.1.3128.0
Product Update Status:
Success: KB 2674319, KB 2793634
Product Updates Selected for Installation:
Title: Service Pack 1
Knowledge Based Article: KB 2674319
Version: 11.1.3000.0
Architecture: x64
Language: 1033
Title: SQL Server 2012 SP1 GDR Product Update
Knowledge Based Article: KB 2793634
Version: 11.1.3128.0
Architecture: x64
Language: All
Update Source: MU
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ADDCURRENTUSERASSQLADMIN: false
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AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
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ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
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ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Automatic
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
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INDICATEPROGRESS: false
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INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
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ISSVCPASSWORD: <empty>
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RSSHPINSTALLMODE: DefaultSharePointMode
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SAPWD: *****
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SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
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SQLSYSADMINACCOUNTS: WIN-1V3VKPV5Q19\Administrator
SQLTEMPDBDIR: <empty>
SQLTEMPDBLOGDIR: <empty>
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SQMREPORTING: false
TCPENABLED: 1
UIMODE: Normal
UpdateEnabled: true
UpdateSource: MU
X86: false
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Feature: Database Engine Services
Status: Failed: see logs for details
Reason for failure: An error occurred during the setup process of the feature.
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Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x851A001A
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Status: Passed
Feature: SQL Writer
Status: Passed
Feature: SQL Client Connectivity
Status: Passed
Feature: SQL Client Connectivity SDK
Status: Passed
Rules with failures:
Global rules:
Scenario specific rules:
Rules report file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20140528_170909\SystemConfigurationCheck_Report.htm
(Error Log)
2014-05-28 17:17:26.64 spid8s 0 transactions rolled back in database 'msdb' (4:0). This is an informational message only. No user action is required.
2014-05-28 17:17:26.73 spid9s Starting up database 'model'.
2014-05-28 17:17:28.24 spid9s Error: 9004, Severity: 23, State: 6.
2014-05-28 17:17:28.24 spid9s An error occurred while processing the log for database 'model'. If possible, restore from backup. If a backup is not available, it might be necessary to rebuild the log.
2014-05-28 17:17:28.24 spid9s SQL Trace was stopped due to server shutdown. Trace ID = '1'. This is an informational message only; no user action is required.
(Details)
(01) 2014-05-28 17:17:28 Slp: Exception type: Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineConfigException
(01) 2014-05-28 17:17:28 Slp: Message:
(01) 2014-05-28 17:17:28 Slp: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes.
(01) 2014-05-28 17:17:28 Slp: HResult : 0x851a001a
(01) 2014-05-28 17:17:28 Slp: FacilityCode : 1306 (51a)
(01) 2014-05-28 17:17:28 Slp: ErrorCode : 26 (001a)
(01) 2014-05-28 17:17:28 Slp: Data:
(01) 2014-05-28 17:17:28 Slp: SQL.Setup.FailureCategory = ConfigurationFailure
(01) 2014-05-28 17:17:28 Slp: WatsonConfigActionData = INSTALL@CONFIGRC@SQL_ENGINE_CORE_INST
(01) 2014-05-28 17:17:28 Slp: WatsonExceptionFeatureIdsActionData = System.String[]
(01) 2014-05-28 17:17:28 Slp: Stack:
(01) 2014-05-28 17:17:28 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlServerServiceBase.WaitSqlServerStart(Process processSql)
(01) 2014-05-28 17:17:28 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlServerServiceSCM.StartSqlServer(String[] parameters)
(01) 2014-05-28 17:17:28 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineDBStartConfig.ConfigSQLServerSystemDatabases(EffectiveProperties properties, Boolean isConfiguringTemplateDBs, Boolean useInstallInputs)
(01) 2014-05-28 17:17:28 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineDBStartConfig.DoCommonDBStartConfig(ConfigActionTiming timing)
(01) 2014-05-28 17:17:28 Slp: at Microsoft.SqlServer.Configuration.SqlConfigBase.SlpConfigAction.ExecuteAction(String actionId)
(01) 2014-05-28 17:17:28 Slp: at Microsoft.SqlServer.Configuration.SqlConfigBase.SlpConfigAction.Execute(String actionId, TextWriter errorStream)
(01) 2014-05-28 17:17:28 Slp: Watson Bucket 1
Original Parameter Values
(01) 2014-05-28 17:17:28 Slp: Parameter 0 : SQL Server 2012@RTM@
(01) 2014-05-28 17:17:28 Slp: Parameter 1 : Microsoft.SqlServer.Configuration.SqlEngine.SqlServerServiceBase.WaitSqlServerStart
(01) 2014-05-28 17:17:28 Slp: Parameter 2 : Microsoft.SqlServer.Configuration.SqlEngine.SqlServerServiceBase.WaitSqlServerStart
(01) 2014-05-28 17:17:28 Slp: Parameter 3 : Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineConfigException@1306@26
(01) 2014-05-28 17:17:28 Slp: Parameter 4 : Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineConfigException@1306@26
(01) 2014-05-28 17:17:28 Slp: Parameter 5 : SqlEngineDBStartConfigAction_install_configrc
(01) 2014-05-28 17:17:28 Slp: Parameter 6 : INSTALL@CONFIGRC@SQL_ENGINE_CORE_INST
(01) 2014-05-28 17:17:28 Slp:
Final Parameter Values
(01) 2014-05-28 17:17:28 Slp: Parameter 0 : SQL Server 2012@RTM@
(01) 2014-05-28 17:17:28 Slp: Parameter 1 : 0xD15B4EB2
(01) 2014-05-28 17:17:28 Slp: Parameter 2 : 0xD15B4EB2
(01) 2014-05-28 17:17:28 Slp: Parameter 3 : 0x4BDAF9BA@1306@26
(01) 2014-05-28 17:17:28 Slp: Parameter 4 : 0x4BDAF9BA@1306@26
(01) 2014-05-28 17:17:28 Slp: Parameter 5 : SqlEngineDBStartConfigAction_install_configrc
(01) 2014-05-28 17:17:28 Slp: Parameter 6 : 0x9C5770A6

Hi Nababoya:
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