Mavericks Mail won't update Exchange 2013 email

I see people have written about this already but there doesn't seem to be a solution posted in these forums and it seems like a major bug.
I use Apple Mail to connect to my work Exchange email. We use Server 2013.
Mail worked perfectly under Mountain Lion.
I updated my office iMac as well as my home iMac and MacBook Pro Retina Display to Mavericks on Tuesday and after doing that my Exchange email on all three devices would update with new mail very slowly -- maybe every half hour or when I started and re-started Mail. Mail updated on my iPhone and iPad instantly as well as through my office's WebMail portal. That is, this isn't a server-based issue.
Also, I have a Gmail account that updates normally.
Searching for answers online, there was a suggestion to change "check new mail" in preferences from "Automatically" to "Every 1 minute." That didn't work, even after I restarted Mail.
I tried reseting Mail on my office iMac by following instructions I found online. It involved going into the Library folder and deleting four or five Mail-related subfolders. After that, it was as though I was using Mail for the first time.
That didn't work either.
The only other thing I can think of is a clean install of Mavericks but that seems extreme.
Does anyone have an answer to this?
The same problem on three devices makes it seem like this is more of a serious OS bug than a client-side issue.

Donna did anyone ever help you get this fixed? I am having the same problem!!

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I recently upgraded my Exchange environment to Exchange 2013 SP1. The Outlook users are now experiencing a delay when receiving email. When they do arrive they appear in batches, often 20-45 minutes after they were sent, from a mailbox on the same server.
Additionally, the mail appears instantly when you monitor the inbox using OWA. The users are experiencing this on both Outlook 2010 and 2013 clients configured in both cached and non-cached modes. This appears to be a problem with Outlook connecting to Exchange.
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Hi,
From your description, when users use OWA, they can receive emails normally. But if they use Outlook 2010 or Outlook 2013, there is a delay in receiving emails.
I recommend you use the Outlook safe mode to determine whether the problem is caused by add-ins. Also, please make sure users have installed the Outlook latest Service Pack.
If the issue persist, please create a new profile and check the result.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

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Out of desperation here is what I did to fix my problem. I should note that while this refreshed the time for when my inbox was most recently updated it also made my Yahoo Push emails come through immediateley and is still continuing to work.
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[Background]
Since Exchange 2013 is released, some user may come across the following situations:
The space of disk C is used up.
The transport service stops processing messages.
The Mailbox server is crash.
In this case, the issue can be resolved with checking with the mail.que file which is in the following path on the Mailbox server:
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The Mail.que file on all Exchange 2013 servers grows very large and it’s even over 20 GB.
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http://technet.microsoft.com/en-us/library/jj657495(v=exchg.150).aspx
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http://blogs.technet.com/b/exchange/archive/2013/05/06/ask-the-perf-guy-sizing-exchange-2013-deployments.aspx
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Get-TransportService | Set-TransportService -MessageExpirationTimeout 1.00:00:00
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

[Background]
Since Exchange 2013 is released, some user may come across the following situations:
The space of disk C is used up.
The transport service stops processing messages.
The Mailbox server is crash.
In this case, the issue can be resolved with checking with the mail.que file which is in the following path on the Mailbox server:
C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\data\Queue
[Symptom]
The Mail.que file on all Exchange 2013 servers grows very large and it’s even over 20 GB.
[Cause]
It’s a by design behavior.
Different from the previous Exchange server, Safety Net which has the same function with the Transport dumpster in Exchange 2013 takes up the volume of the mail.que file and
it’s the feature which is responsible for the large size of the mail.que in Exchange 2013.
And here is a reference about the feature Safety Net in Exchange 2013:
http://technet.microsoft.com/en-us/library/jj657495(v=exchg.150).aspx
[Workarounds]
1. Allocate large space for the Exchange 2013 installation or increase the volume for Exchange 2013.
These articles will also provide further detail of size calculating:
http://blogs.technet.com/b/exchange/archive/2013/05/14/released-exchange-2013-server-role-requirements-calculator.aspx
http://blogs.technet.com/b/exchange/archive/2013/05/06/ask-the-perf-guy-sizing-exchange-2013-deployments.aspx
(See section: “Transport storage requirements”)
2. Moved queue database to another drive by using
Move-DatabasePath
3. Reduce the SafetyNetHoldTime and MessageExpirationTimeouton values to one day (default values are 2 days). And these commands can be in use:
Set-TransportConfig SafetyNetHoldTime 1.00:00:00
Get-TransportService | Set-TransportService -MessageExpirationTimeout 1.00:00:00
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.
You cant move the queue database with move-databasepath. You have to follow this method:
http://technet.microsoft.com/en-us/library/bb125177(v=exchg.150).aspx
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

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I have a multi-site, multi-DAG, Exchange 2010 and Exchange 2013 CU5 installation. All servers are multi-role. We are about to commence a server update to CU7 for all of the Exchange 2013 Servers.
What is the Microsoft supported order in which to upgrade the servers?
Can I do the upgrades over a number of nights, does everything need upgrading together, should I do it site at a time or a DAG at a time?
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Hi,
As Andy suggested, you need to upgrade Mailbox servers and then upgrade Client Access servers. What's more, if your DAG have more nodes, at first, you need upgrade all non-PAM nodes and then upgrade PAM node.
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http://blogs.technet.com/b/justin_gao/archive/2013/04/09/you-need-to-know-how-to-apply-exchange-server-2013-rtm-to-cumulative-update-1.aspx
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Mail flow problem between Exchange 2013 and 2010

Hi,
we have 4 exchange 2010 servers, 2 mailbox and 2 hubcas. we are migration to 4 exchange 2013 servers, 2 mailbox and 2 hubcas.
exchange 2013 user can send and receive emails from/to internet without problems, but when i try to send email to internal users located to 2010 server i have no success.
i also can receive from exchange 2010, so the problem is only i cannot sent emails to exchange 2010 users.
is this a problem with receive connector of exchange 2010 or something else ???

one more thing, when i open exchange queue i got this error:
451 5.7.3 cannot achieve exchange server authentication. attempted failover to another host but that did not succeed. either there are no alternate hosts, or delivery fail
For this error refer to the following article:
http://support.microsoft.com/kb/979175
Thanks, MikeV MCSE 2012

BB Travel doesn't update Exchange calendar (email?)

Hello, I was a happy user of BlackBerry travel in my old device. I have a Z10 now but can't get BB travel update my Exchange Outlook calendar as it used to be.
I've tried different things including deleting and re-installing the app.
I suspect that it may have to do with my email address.
I have one BB Id email address -my personal one- but I want to get my travels update my work email address.
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Hey hgerpe,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
On BlackBerry 10 smartphones, BlackBerry Travel uses the BlackBerry ID to migrate trip data. If you would want all the data to go to a specific calendar you may want to create a second BlackBerry ID for the work email address. This can be created by going to www.blackberry.com/blackberryid
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Mavericks Mail won't update Exchange 2013 email

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