Max no of calls that can be queued in ICM

Where can I find for a given installation the max no of calls that can queued for given ICM system.

I looked at that but I think the answer is still not well defined. It talks about max call per second.That means that it can receive 300 max calls per second in ICM/IVR system. It does not say anything about how many concurrent calls can sit in the system and be queued.
For example on IVR side, we clearly know that it can support X no of max concurrent calls or whatever the figure may be based on ports. However for queued calls in ICM, it does not seem to very obvious. Unless I am missing something here.

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We are a creative design studio, we need to use apple mac pro server , so we can make more than a different user to use at the same time doing different activities, on different screens, is it possible?what is the max. no. of users that can work efficient

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Appreciate your support and if possible , how to do this?

If you want to work with Mac OS X, you need one computer per simultaneous user.
What you are describing, " Multiple simultaneous logins to a single computer" is not avialable on a regular Mac of any description, unless you decide to use Unix tools instead of Mac OS X.
Server will happily store files for many, many users and provide them to multiple (up to hundreds) of computers at "near hard Drive" speeds over Gigabit Ethernet. It can make the File Sharing part easy.

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is there a max number of names that can be put into Contacts and still have the app work well?

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What is the Max. Limit of ICM Script Nodes that can be set in ICM Script 8.0

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Looks like the max. length described in the forms help only applied to actual database column. But if I am defining a non database column, what is the max. limit?
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Can any one please tell me the maximum no of records that are allowed to be displayed using the ALV grid controls.
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If you are getting Dump because you have too many records it means that there is something wrong with the program design.
ALV is not meant to display more than few thousands of records.
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If the problem is with the Internal-tables that you're using to manipulate the data, you can think of using an intermidiate DB table that will hold summarized data of the DB data and can be filled via a periodic job. This have the benfit of speeding up the ALV program too.
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ayal.

6 days in and being billed for calls that can't ha...

I opened up my relationship with BT on 16th December 2013. The engineer called and set up my wifi, TV and phone line. I didn't buy a phone until Friday 20th December and when I plugged it into the land line, it didn't work and BT confirmed that there was a fault at the exchange. I then look at my first charges on line and see that there have been 2 calls charged to my line on Tue 21st Dec and one on Wed 22nd Dec which is impossible as I didn't have a phone until Friday 20th. The billing department can't tell me why this has happened. So the position I'm now in is that the engineer can't attend to my issue at the exchange until 27th Dec and I don't have confidence in the BT billing system until BT tell me why I have been billed for calls that can't have been made from my number.
Solved!
Go to Solution.

Possibly your line is crossed with another one, and they made the calls. Keep a note of the numbers that have been called, and hopefully you can sort it out with BT when your line is working.
If you call your number using a mobile, see who answers the call, as they would be the ones using your line, and you can ask them who they are, and what they think their number is, as they may be unaware of a fault.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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ok, upon re-reading what I posted I can clearly see your confusion. haha. I think there are two separate issues.
1) Are there a maximum number of parameters one can use when calling a C function from a DLL? Yes, i'm trying to call a C function from test stand.
2) when I select the "module" tab, and select which DLL contains my function, the prototype has no information associated with it (by clicking the reload prototype button). I'm not sure why, as I'm using a declspec to send the function information out of the dll, but that's another topic. So I click on the source file tab and point the window to the .cpp of my function (within the DLL's project workspace) and when it begins to parse the file, I get an error about mis-matched curly brackets and if I wish to continue, and skip the rest of the parsing.
I click "OK" and when I go back to the module tab, I am able to see all my functions, along with the parameters in the drop down menu below. I fill in all the parameters and everything looks ok; no syntax errors, or anything else seemingly suspicious. I then run my test stand code and when I get to the step which calls this function, the system hangs and cannot proceed.
Any thoughts as to what might cause these issues?

Max amount of songs that can be written

Hi all
Not that it is a big concern but more a curiosity. Why when there is 700 megs of space on a CD that you can only burn on average 18 songs. If I was to take that same amount of songs and just burn a data file in toast it adds up to about 100 megs. Toast is the same for audio songs..what else is being written or is it just the way the apps are programmed.
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Burning on Data CD/DVD will leave the files unaltered. It is the same as copying from one disk to another.
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What is the max number of contacts that can be added to an email?

I'm sometimes sent emails with 1-200 contacts added in. If I try to 'respond to all' iMail just won't send the email back.
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I'm not sure the point of it as I use a BT push pop3 account?
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How can I drop a call that never disconnect.

Hi,
I'm running CUCM 8.51 + UCCX 8.51. I have several Application Trigger each one running different CSQ. Today I realize a call have more than 94 hours waiting in a queue when agents are in Ready state so look like the call never disconnected.
How can I drop a call that never disconnect without drop the calls in all CSQ?
Regards
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Favor calificar todos las respuestas útiles.
LinkedIn Profile: do.linkedin.com/in/leosalcie

Anthony, you were right, I did'nt select the session tab before click Tool.
At the end it didn't work for me because the call never was never show at the Session tab so restaring the UCCX Engine did the trick for me.
(+5) for the help
Please remember to rate useful posts clicking on the stars below.
Favor calificar todos las respuestas útiles.
LinkedIn Profile: do.linkedin.com/in/leosalcie
appeared

Every Since I Downloaded iOS5 O My IPhone My Volume Has Been Effected It's @ Max But Incoming Calls Come In @ A Minimum. When Taking A Call Thru Speaker Caller Sound Very Faint. Music Sounds Very Low Can Somebody Help Me ?

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Hello ElleMalloy,
Sorry Im Just Responding Phone Has Been Downloading And Charging.
Well I Will Start Here,
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Removing calls that are in the resource selection queue

Hi Folks, I have a strange query. Is there any way to remove calls that have been presented to the resource selection step but are in the queue waiting for a free agent? I have created a varable that gets the current time and then created another varable that is poplated with the same syntax that is received from the T[now] step then done a IF atep with a > between to check if the current time varable is greater than the other varables but thi sis then applied after the queued after the select resource step but it doesnt work obviously BUT I was wondering if it can be. If the system has already accepted a call and tried to present it to an agent, can it be removed?
Thanks

I think I see clearer now.
Ok, so what you want to do is very logical and good practice. Instead of doing the time stamps, which will work, you could just use the time of day step.
Also, if you wanted to take it a step further, you could take the callers Estimated Wait Time (EWT) from the Get Reporting Statistics step (not all that accurate, but could be a good guess at times), and then see if the closing time (5:00 in your example) is more than the number of minutes away held in EWT, from the current time.
Example: Caller calls in a 4:55, and you close at 5:00. The EWT says they'll wait only 1 minute, then you queue them. However, if the EWT says they'll wait 8 minutes, then you do not queue them, and tell them you're already closed.
Just a thought, but it does sound like you are doing it right. I have seen too many times to count, people forgetting to put logic within the queue loop to cover things like business hours, day changes, holidays, no agents logged in, etc.
Good luck and happy scripting!
Anthony Holloway
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I am recieving calls from a solicitor. Show up as no caller Id. I want to block all calls that do not show caller Id. Can I do that? I am on the do not call list

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itbitybob, good day!
Thank you for taking the time to reach out to us today. I know how frustrating it can be getting phone calls from "no caller id" numbers. We do have an option that is called Family Base that will allow you to block unknown numbers, private numbers, or caller id. This link will provide you with the full details of this option. http://vz.to/1gIklla I hope this is able to answer your question. If you have further questions please feel free to reach back out to us at any time.
KevinR_VZW
Please follow us on Twitter @VZWSupport

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Max no of calls that can be queued in ICM

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