MBP Retina Screen Replacement

Hello,
I have the first gen MBPR with an LG screen. The flickering and imagine retention didn't bother me much until now (1 year later). The image retention and flickering have gotten substantially worse. Quite a disappointment as my cMBP worked amazing.
How long would it take for Apple to repair it? I live in the rural area and accessing an Apple Store would take a 2 hour drive (4 hours total there and back).
Do they repair it in store or do they ship it off to a depot? I did searches and got mixed results regarding specifically the retina. I know that the cMBP is much easier to do.
Any help is appreciated.

Apple repairs the Macs at the Apple Store. Repairs take between the same day and a week, depending on the amount of Macs they have to repair and the availability of the part your MacBook Pro needs.
If your MacBook isn't in warranty, this may be an expensive repair, as the Retina display is expensive, so you should have taken it during the first year of warranty. Then, note that Samsung displays are the ones that give less problems, so if you want, you can ask the Genius to install a Samsung display

Similar Messages

MBP retina screen replacement cost

Today could possibly be the worst day ever, I opened my MacBook pro (top range, bought only in October 2014) and there a crack in the bottom right of the screen (effecting the screen with unsightly horizontal lines across the entire screen. What's worse I'm a freelance graphic designer, and this laptop is my only source of income!
I immediatly googled as to how this could have occured (I treat my laptop like a child) but no luck. I went to the Apple Store immediatly only to be told I have to wait a week for an available slot. I pleaded and explained but they were in no way accommodating (guess its not their fault).
After more searching I learnt apple aren't so lenient with screen repairs and most cases customers have to pay for a replacement. I'm trying to find out roughly how much this would cost but there seems to be no resources online to help (least uk versions). I want to contact my insurance and see if they would cover the cost.
Any help or advice would be much appreciated, thank you.

I Have gently ran my finger and nail across the glass of the effected area of screen, and there doesn't appear to be any blemishes or cracks. seems to be the display itself/inside :-( photo (sorry about poor quality) attached

Mac Pro Retina Screen Replacement Procedure

So I love my Mac Pro Retina but it has the ghosting issue, everything else is fine as far as I can tell with it, its had a few kernal panics but they have all been graphics related while Chrome was open, and only in Mac OSX, so I am assuming thats fine. I can play any game I want in Windows 7 with out trouble so thats a w/e.
I am past the 14 day mark for just turning it in for a new one, and I wouldn't want too anyway. So I was wondering how they handled pure screen replacements, if they do them there at the store, or if they have to ship it off. If anyone has any experience with this any info would be helpful.

I want to know what Apple has offered other people so I can go in and negotiate knowing what solutions they are offering. I have had Apple loose equipment for a period of time after being shiped of for repairs, so if they tell me its going to need to be shiped off, and someone here has had an instore replacement of the screen I would like to be able to point to that so I don't risk having my laptop lost in the ether again.
PS Apple actually handled it well by replacing the piece of equipment with the newest model, so the lost equipment ended well for me that time, but it was kind of a gaint pain in the butt.

My 15" MBP Retina screen has strange lines

Hi,
So I just noticed that my 4 month old 15" MBP Retina has this strange thin white line and another white mark that's sort of like a bigger 'cluster'. I'm not sure how long it's been there, I thought the screen was just smudged and I was watching a movie, and I began to think hold on, this is in every scene, maybe it's the movie. So I turned the movie off and realised it was there for good.
I'm really bad at noticing these things but now I've noticed it I can't not see it and it is bugging me and I'm wondering how long it's been there for. I've read that the MBP Retina has a little bit of an issue with dead pixels, and i'm wondering if this is the case. Has anyone had experiences with taking it into Apple? I am really frustrated and hope that they fix it because I paid 2 and a half grand for this computer and I shouldn't have to put up with it!
I took a screenshot but it didn't seem to capture it (which makes me wonder if it's dead pixel issues of not) so here's a photo I took with my iPhone.

actually I want to add that I tried my nexus 5 too, and its the same issue, it turns the macbook off , not the screen,
you can try it. there are a spot on the left side below the speaker line, next to fn key.

MBP Retina screen, shows facebook faded even after closed

I'm experiencing something a bit odd on retina screen of my MBP 15".
When i stay on facebook homepage for like 10-15 seconds then close it. Then switch to a greyish application, i can definitely see; search box, friend list on right etc. faded on greyish application.
After a minute or so, it totally disappears... I tried to capture its screenshot but it wasnt same on screenshot. So obviously it is hardware-related, not something specifically designed.
Is this normal?
EDIT: I tried it with other "too white pages" but it didnt result same or it wasnt obvious enough.

This is called ghosting. Search the forum and you will see others have experienced the same problem with the LG displays.

MBP retina screen flicker black?

Hello, after doing so much research and feels like getting no answer I decided to post on this forum, I hope I will get any answer
so I own a new MBP retina 15", it just came last week and I just start really using it yesterday. When I was working with photoshop i notice sometimes random black flicker will just flashes out in a milisecond. It doesnt happen only once but numerous times, a restart doesn't fix it.
Sadly I can't provide any screenshot here because it just randomly happen & gone so fast.
Anyone knows why and how to fix it? I'm pretty sad to find this problem in a really newly bought product

thank you for the reply, CT.
my flickering is not as bad as the one on the video, but still it annoys me because it's something like black long bar flashing.
so.. looks like this issue is going to be (maybe) fixed by bringing it to the store....?

MBP Retina screen keeps flickering.

I read that running this and changing some permissions would fix the flickering problem. I am now stuck. There are required tags not present. Where would i be able to find these and fix this?
Any help would be greatly appreciated.
It's a MBP Retina, Mid 2012, OS X Mavericks

This is called ghosting. Search the forum and you will see others have experienced the same problem with the LG displays.

Mbp retina screen, what is the sdxc maxium capacity?

MacBook pro 2012 Model, OSX 10.7.5, with retina screen, What is the sdxc cardns slot maxium capacity?
Will it work with a 128gb sdxc card?
Thanks, in advance for your help!

Hello wjgiunta
The card should work, just check and know the limitations if the SDXC card is formatted with a different file format. You also have to the option to change that format using Disk Utility.
About the SD and SDXC card slot
http://support.apple.com/kb/ht3553
Regards,
-Norm G.

Mbp retina screen pixelated my older programs. Is there a fix?

How can u fix the display issue the retina screen poses onto older programs such as cs5 and Microsoft office ?

Welcome to the Apple Support Communities
That's because those applications aren't ready for Retina resolutions. In your case, the only way to make those applications work correctly is to upgrade those applications (the most recent CS and Office 2011 supports Retina), or open System Preferences > Displays, and select a smaller resolution

MBP Retina screen flashes blue on login from sleep

When I login after leaving my computer alone for an hour or so, asleep for over 30 minutes, I get a repeated flash between my background screen and a blue screen, 3 or 4 times before I get to the actual desktop screen of my computer. This happened in Lion and still happens in Mountain Lion.
If I put the computer to sleep and wake it immediately I do not go through the flash cycle, I get right to my desktop.
Any thoughts or ideas before I make a Genius appointment and get this replaced? My concern is this is a bad chip/soldering job.
Erci

i had the same problem too and i think i could isolate its cause. I tried a few things on my 13 inch retina macbook pro like switching off functions like ''put hard disk to sleep when possible'' but this wasnt a solution to the problem... after alot of playing around with my macbook, i realised that this flashing problem only occured when my macbook was scaled up to any resolution other than the native resolution... when i went back to the native resolution, the flashing stopped and my macbook started almost instantaneously after opening the screen... you should try it out... and tell me what you think...
think it is pretty annoying that we get this issue when scaled up to some other resolution and wish there is a solution somewhere online to solve this... but for now, i think it is quite an annoying bug but still not something i cant live with...
tell me what think about it:)

Late-2013 15 inch MBP Retina screen issue (one part whiter than rest, see photo)

Hi all.
I've literally had my new 15-inch mbp for a less than a month (got it Oct. 31, 2013). My screens already jacked up. Looks like the lower right corner of the display has suffered some sort of area-wide color change, so that the area appears white in color than the rest of the screen. I have no idea how this happened. Any thoughts?
It's still under warranty so i'll just take it in, but what could this possibly be?
Thanks

It also seems to be changing shape, and getting a few flecks of the old brightness level over time. Sees second photo taken two hours after the first photo.

Pink 'smear' on MBP retina screen.

Only shows on dark/ black screen/background. Not sure how it happened, looks like pressure but only just noticed when returned from holiday so laptop not been used. Is this covered by my warranty? How can it be fixed and will it be expensive?

Reset PRAM. http://support.apple.com/kb/PH18761
If this does not help, contact Apple.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/

Dent on Rear of MBP retina screen

I dropped the charger off my bed onto the back of the screen, and it left a 1cm dent in the aluminum. I cannot detect any damage to the screen itself, however i am worried this could create an issue. Is there any way i can check the screen to make 100% sure there is no problem, some sort of diagnostic, or do i need to take it into the store. Thanks!

The store isn't going to inspect it in any greater detail than you can do yourself. Whatever damage occurred has already occurred and isn't going to get any worse. If the screen did not already crack, it's not likely to. If it does, it wouldn't be considered a warranty repair anyway. So, you really have nothing to gain by taking it to Apple.

HT5455 Is It normal that my premium category 15" retina MBPs screen has ghosting issues, then I get declined from screen replacement?

Is It normal that my premium category 15" retina MBPs screen has ghosting issues, and I get declined from screen replacement?
I have purchased this hardware in Budapest for approximately 3000 usd. I was a bit shocked to see screen ghosting after a few days of use. The problem was getting worse but because I am a design consultant working mainly on my Mac I couldnt take a week off to leave It at an Apple service station.
Last week I was surprised to receive the information from the local Apple repair shop in Germany that my retina MBP that I bought 13 months ago was declined from screen replacement by Apple.
Considering the price of the product I find It unacceptable that I need to work on a defective product and see shadows every time I leave an Illustrator or InDesign window open for a short period of time.
Is there any way to resolve this issue? I wouldnt like to pay another 800 dollars just to replace a component on my defective Apple product.

Contact Apple Support directly. In Germany the Expresslane or this number
0800 6645 451 will allow you to speak directly to someone from Apple. Explain your situation. Mind you, AppleCare and issues with Apple products like this have to occur without any user accidents or user installed parts to ensure that Apple will cover you. If there was a user accident or installed part, you may be turned down. If you have the original Apple parts, and did the installation yourself, replace it with the original parts very carefully following the directions on http://www.ifixit.com/ unless you can afford an authorized service provider to do it for you. Since we don't speak for Apple here, being end users like yourself, that's why I say "may", as I've seen Apple handle these things on a case by case basis. So hopefully you don't have any obvious damage that looks like it is user caused. Good luck!

MBP retina early 2013 cracked screen LCD

Hi, Im from argentina and I had an accident while using my MBP Retina early 2013 15 inch which ended in a LCD crack. I´ve called apple in aventura mall, miami (where I bought it) to ask them if the fact that my laptop in under warranty could help me on the screen replacement, but they told me that by no means apple would cover it. So I went ahead and asked them how much would a reparation cost me, as I could have a friend of mine taking my mbp to their store to have it fixed. BUT THEY REFUSED EVEN TO GIVE ME AN IDEA of an estimated price. This is really freaking me out, not only because of the distance but also because its a screen model (7171) which they have to replace, nothing more than that. Why cant they tell me a price in advance so that I can figure out what to do?. I saved a lot of money for this purchase, and Im a real apple customer as I have being using Macs, iPads and Iphones for many years, which makes me feel real bad about the customer service...
Have someone been through this lately??
Kind Regards,
Gon.

HI. I opened my late MBpro 15inch a week ago and heard a funny noise .Like a pop. Shortly after I noticed a crack in the LED screen. I went to a Genius Bar and they told me that the screen damage was not covered by my warranty ..I then went home and noticed that the crack had spread right across the screen. I also noticed that I would get a black screen on 2 occasions that was fixed by resetting the PRAM. I decided that I'd have to fork out the $900 to have it fixed. I went to the Apple store today and booked it in. The tech was sympathetic and said he would talk to his manager. When he returned he was apologetic and said that I would have to pay. Later today my wife picked up the product and was told that we did not have to pay as they could see that the product was faulty but not due to negligence. Good outcome.

MBP Retina Screen Replacement

Similar Messages

Maybe you are looking for