ME3600X switch - config looks valid, but "Ring port(s) are OIR deleted" is reported

Hi,
I'm trying to set up ERP on my Cisco ME3600X switch.  I've followed the documented process in http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/cether/configuration/xe-3s/ce-xe-3s-book/ce-g8032-ering-pro.html, but when I run "show ethernet ring g8032 configuration", I get the following error:
Ethernet ring ring1
 Port0: GigabitEthernet0/1 (Monitor: Service Instance 1)
 Port1: GigabitEthernet0/2 (Monitor: Service Instance 2)
 Exclusion-list VLAN IDs:
 Open-ring: no
 Instance 1
  Description:
  Profile:     profile1
  RPL:
  Inclusion-list VLAN IDs: 11
  APS channel
   Level: 5
   Port0: Service Instance 100
   Port1: Service Instance 100
  State: configuration unresolved, Ring port(s) are OIR deleted
I've been unable to determine what this problem means as none of the logs give any useful information and there is no further information on the Web/Forum.  Any help would be much appreciated.
Thanks,
Joe Tricklebank-Owens

Sorry to say we cant disclose anything on the public hence would request you to kindly log the tac case so that we provide you complete details.
Thanks for your understanding.
HTH
regards
Inayath

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