Medical Collection Question...

Hello allI have a question to do with medical collection: I ask the billing office of where all the medical bills stem from for charity care. I was asked to send them a letter and explain my situation to them I did and they forgave my debt. The question is The hospital Approval letter says: "Your request for uncompinsated services has been approved 100%. This is a one time benefit. Our assistance program does not cover other providers such as physicans, Anestesiology or Radiology, you may want to discuss this assitance approval with your other providers.". On the bottom of the letter it says blah blah about if you need to appeal there decision, then it says This application for assistance remains on records for 6 months, if you have additional care needs please contact financial counciling for assistance. NO WHERE on this approval does it say from the hospital billing office anything about a 2 yr time frame. When I called the collection agency they even said there isnt dates for deletions of bills and this was in review in the colleciton agency office. They did get sent from the hospital 4 bills which were deleted off report the next week. There are 5 remaining. One of the 4 falls within the 2 yrs that is assumed the only date on this letter is on the top of when they sent it to me June 25, 2015. I called the colleciton agency and told them there was a bill they missed that is on my CR, its dated Sep 2013. They then said they dont see that in there system, I called the hospital and told them of one of the bills, they dont see it either. So I called back the CA and she told me to dispute it with the credit report agencys, I have dont that on the 18th of this month. Of course I opened pandoras box by disputing which the colleciton told me to do, they sent me a bill with 5 collections I owe for the hospital bills. So Because they didnt put a "we will forgive 2 yrs of debt" on the letter or is it automatic with medical collections. All 3 have the disputes in so far havent heard anything on that. Thank you very much. I did upload the letter I was given to equifax

can you plz post the solution.http://www.catb.org/~esr/faqs/smart-questions.html#writewell
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