Message already in admin action

Hello,
One EO message is stuck (TBDL) in single stack PI version with below error, i thought removing user lock (from NWA -> User Sessions) will work and release the locks from the message but it didn't work.
Resending the message failed, due to: java.lang.Exception: Message already in admin action or locked by message version editor.
Not sure what else i can check? Any inputs will be appreciated.
Thanks
Amit Srivastava

Hi Amit,
So you did remove the locks under NWA-> Locks: Java Locks?
If that didnt work. I would suggest you stop the receiver channel and force the message into error. Did you also add a timeout on that channel?
The thing is what i have picked up with TBDL is that once it is stuck it is very difficult to get it going again. I normally force it into error(Restart the java stack or stop the channel untill error) and then i reprocess it. But i understand that would be your last options.
Hope it helps,
Jannus Botha

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    I already made sure that debugging is switched off for the server (AdminConsole->Debug) and no diagnostic options are turned on. I also checked for a debug command line option in the start script.
    Some example debug output:
    DEBUG struts.util.PropertyMessageResources (PropertyMessageResources.java:284) - Saving message key '.assistant.jms.server.resumeconsumption.title
    DEBUG util.logging.Logger (Logger.java:118) - Delegating to RequestDispatcher for URI /jsp/contentheader/Messages.jsp
    Thank for any hints!

    You could add a dynamic text field to your app, add it to the stage and send notifications for whatever you need to debug.
    e.g. Just as you would use the trace("this message "+variableValue); in Flash to debug using the output window.
    You would use
    textfield_name.appendText("this message "+variableValue+"\n");
    or if you were listening for error you could use something like:
    private function errorXML(e:Event):void {
    textfield_name.appendText("XML Error:"+ e);
    I'm not sure how or if you can utilise the Xcode organiser with an AIR app.

  • Anyone else getting these error messages in the admin?

    The admin seems sporatic at best when loading pages, and i get this message everry once in awhile like say every 6th click or new page load  http://screencast.com/t/LUczDRD4Vp
    I also get the stock "works on our side" from tech support.
    So, sure it works, most of the time, but who goes to admin to view one page then leave, In regular use, i am getting a few of these errors every session.
    Within those normal bc blue text messages http://screencast.com/t/LUczDRD4Vp sometimes I get this dandy http://screencast.com/t/WPrzEYwSUSyj
    Just thought i would post there here, if anything to get some sympathy from other partners pleading their case and only getting the useless response, "works on our side"

    Hey Rich,
    Reading your posts here on the forums it really is becoming clear you have issues with your connectiong ot BC over anything else. As people and support have pointed out, no one seems to be having the level of issues you are with BC at the moment so you need to look at what the causes could be. Have you run trace routes, pinged the BC servers, see what comes back, see if any packet loss is there, checked your net connection, tried different browsers, different machine..
    I would go through all that if you have not done so already to indentify the problem.
    All working for me in the sense I am not seeing the issues your getting.

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