Message to be delivered RTWB

I have a straight forward HTTP - > RFC interface. The end user states they are getting a HTTP 500 error. It's as if the process has been cancelled/aborted. This processing has been working for the past month without incident. Nothing has been changed.
Checking SXMB_MONI I can see a small grey dot next to the message. Checking RTWB it's status is 'To Be Delivered'. I've checked SMQ1/SMQ2 and there is nothing queued.
Where else can I check to see what caused the failure. Is there anyway I can recover the data the message should have returned from SAP. I can't see anything in RTWB.
Many thanks

Hi,
I have faced the same situation.
First  Restart the communication channel and then try to resend the TBDL message.U can.
if again you are facing the problem then you need to  restart the Java engine.
For that run T-code SMICM go to Administrator> java soft >with Restart.
Again if this will not solve ur problem then what i did just restart the server.
We have called the SAP people and they have installed the SP16 patch. to sort out this problem.
Regards,
Sumit Gupta

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