Messages are invisible in webaccess

We've got a mailbox that looks just fine in the Windows client, but in
webaccess, it appears to be empty.
This began last week as a situation where only some messages were
invisible. Messages in any folder that was free of mail dated 1/28/15
(the date when it all started) could still be seen in webaccess. In
fact, a couple of folders in the cabinet each had a message from that
date, and all mail could be seen therein. But as time went on, all the
mail became invisible to webaccess.
Moving all the inbox mail from the "bad" date into a separate folder did
not restore visibility to the inbox.
All the analyze/fix GWChecks that I have run indicate no problems. I
noted at one point that there were two entries for "All Users" in its
proxy access list, so it got the /proxyfix option during one of those
gwcheck passes, and that cleared up that little issue.
This particular mailbox is a fairly important means of contact with our
customers, so I have to be pretty careful with it. It's also important
that it be usable via webaccess, so declaring "you have to use the
client" isn't really an option.

On 2/18/2015 11:55 AM, Andy Konecny wrote:
> In article <Kq8Dw.4118$[email protected] m>, Mary
> Wood wrote:
>> The folders were in proper order, but I reshuffled them anyway at your
>> suggestion just to see if anything would shake loose.
>
> The way to be really sure and fix this at the same time is a contents
> check on the user with resfldr in the misc field.
>
> Perhaps a Reset Client Options would do the trick.
>
> Is this problem just the one user or does it effect many?
>
>
>
> Andy of
> http://KonecnyConsulting.ca in Toronto
> Knowledge Partner
> http://forums.novell.com/member.php/75037-konecnya
> If you find a post helpful and are logged in the Web interface, please
> show your appreciation by clicking on the star below. Thanks!
>
Ha! I just discovered it seems to have fixed itself! Andy, I had done
both of those repairs last week, to no immediate effect. However, some
combination of deleting messages (in the ordinary course of business)
and the scheduled maintenance routines seems to have done the trick. I
certainly hope that's the last we see of this little nugget of trouble!

Similar Messages

WDABAP: making the right side of message area invisible

Hi all,
I have a message area on my screen to display error messages. I do not want the right hand side of the message area to appear on the screen (1 message and 'Show List' button). And in the LHS, the message needs to have a hyperlink and must navigate to where that error occured on the screen. The example, WDR_TEST_INPUT does not work.
This is the code I wrote:
data: l_current_controller type ref to if_wd_controller,
l_message_manager type ref to if_wd_message_manager.
l_current_controller ?= wd_this->wd_get_api( ).
l_message_manager = l_current_controller->get_message_manager( ).
if schvalue = ' '.
l_message_manager->report_error_message( message_text = 'Please select a school type' ).
endif.
Thanks in advance,
Sravanthi

Hi Sravanthi,
The error navigation from the message to the place where the error occured is supposed to work. If not, please don't hesitate to create an oss ticket.
Regarding switching off the "Show List" button... well, it has the purpose of displaying additional messages as well as a message history. Hence, it is not possible to switch it off.
There is another option though. At the application, you can choose between two different kind of message areas. Just select that you want to use the old style message display. It does not provide the advanced features of the message component, but is leaner and closer to what you are interested in.
Best regards,
Thomas

HT1819 Podcasts that I had subscribed to with my old computer are invisible in the Itunes store with my new computer. The error message says the podcast is not available in the US. Yet I can still download them on my old computer. How can I fix this probl

Podcasts that I had subscribed to with my old computer are invisible in the iTunes store on my new computer. The error message says the podcast is not available in the US. Yet I could still download the podcast on my old computer before I switched. How can I fix this?

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

After a backup all music files are invisible and iTunes don't see anything

Hi,
I got a very strange problem and I'm really lost.
I made a backup of my portable iTunes libray (using a 160 GB Maxtor one touch 4 mini usb) on another backup disk (750 GB Maxtor onetouch III firwire 800). I have my library on a external disk to safe disk space on my MacBook Pro disk. For the back up I use the software Personal Backu4 of Intego Software. The 160GB iTunes disk is Formatted als Mac OS Extended format.
Now all back up data that aren't music files (AAC or MP3 files) was correctly back up, but all music files was like deleted, all artist > album folders looks empty. But, cheking with the disk utility it looks that all files exist and the Used space (36.06 GB) looks correctly and the numbers of files too (some 5942 files). But all files are invisible, folders looks empty. Now is looks that all purchased and CD imported int my library didn't exist anymore: and this in BOTH disks, side by side is the same situation.
How I can come out from this situation, I really don't have any idea how to coming out fron this sad situation.
Hany help is really appreciated. Thanks in advance!
Julien - Switzerland
Message was edited by: jdaulte

OK, here's what REALLY doesn't make sense.
After manually fixing a lost file, NOTHING in the XML changes. Not one single character changes in the XML file. I diff'd the whole file before and after - no difference. So, basically, it goes out and 'finds' it and updates something that we can't see to repair the connection, meanwhile we are left to think that this XML file has the library data in it.
Mind you, the media file(s) are present and accounted for in the file system - correct name and path and everything - before and after I go Locate the file when iTunes complains about it being missing..
iTunes is so overbloated, we can't even fix stuff when we see precisely how it is broken.

Office 2010 / Exchange 2010 - Attachments in EML-Emails are invisible

We are investigating a problem that seems to pop up with Exchange / Outlook 2010.
This is the absolutly the same problem that Clemens Wunder wrote about in his tread:
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/afce3bd0-f8a4-419b-986a-0560ebff5f8f
Problem:
We got several eml-files in a Management System and those have attachmentes (word, pdf whatever) included.
If i open those EML Files in Outlook 2010 (this works if the Registry is apropriate) the Email is opening but the Attachments are "invisible"...
If i now save the Mesage from within Outlook 2010 as a MSG File and open this one the attachments are back...
I searched for bout one week now for a solution but i still don't get it why this should be happening.
My Specs:
- Windows 7
- Outlook 2010
- Exchange 2010 (migrated from 2003)
Fact:
The same problem seems also to happen with Outlook 2007 and 2003 since the migration of Exchange 2003 to 2010.
Those EML Files are from within a data management system and are stored as eml since bout 4 years.
Please don't send answers like "Use Windows Mail" - this is not a solution for this matter because I can't.
Exchange / Outlook is used at every customer of our company so WM can't be the solution...
Thanks for your advices and tips
Roman

Hi Roman,
To make sure I understand things correctly…..
You have EML files generated by another program. Emails have one or more attachments.
You have copied the EML files into your Outlook 2010 profile’s mail folder.
When you open the item in the folder, you have to open or save the item. –You have HKEY_CLASSES_ROOT\Outlook.File.eml.14\shell\Open\command set
to use Outlook 2010 to open the file.
When you open the EML file, the message opens but the attachments are not visible.
In actuality, when you open the EML file, Outlook is saving the file to your “..\..\Temporary Internet Files\Content.Outlook\” location.
To see what Outlook is doing I started a Process Monitor trace,
then dragged a Windows Live Mail EML message with a Word doc attached over to my Outlook 2010 Inbox.
When I open the eml item, I am prompted to Open or Save the item. I opt for Open and the message with attachment is opened with Outlook 2010.
The trace shows accessing the registry to find out what to use to open the EML file and then it shows the attached file being created in
Temporary Internet Files. The attached file is seen,
but nothing happens to it.
28:14.1
OUTLOOK.EXE QueryOpen
jahawk C:\Users\jahawk\Documents\Help me.docx
FAST IO DISALLOWED
28:14.1
OUTLOOK.EXE CreateFile
jahawk C:\Users\jahawk\Documents\Help me.docx
NAME NOT FOUND
28:14.1
OUTLOOK.EXE QueryDirectory   jahawk
C:\Users\jahawk\Documents\Help me.docx NO SUCH FILE
From the opened EML file, you click File | Save As | And then save the item as an .MSG file.
When you drag the MSG into your Outlook profile’s mail folder, the mail with attachments is visible.
Looking at the mail folder, the EML item does not have a mail icon associated to it. The item shows no Attachment icon, because it cannot be
read in yet. –You’d need to open the EML file in Outlook to view the message with attachment(s).
Looking at the mail folder, the MSG item is an Outlook mail item and the attachments are showing up.
So, let me ask the following:
How was the item created?
Does this happen with any file that is attached?
In Windows Live Mail, attachments have a lot LESS properties associated to them
Outlook 2010 actually has a PR_ATTACHMENT_HIDDEN property that can toggled to hide an attachment.
What happens from Outlook Web Access? –You will have to right-click “Save Target As” on the attached eml message, first. When you
open the saved “E-mail Message” from the save location, what results?
Is your anti-virus possibly scanning the file? –“..\...\Temporary Internet Files\Outlook.content….”
Anyways, to be honest, I’d have to have a copy of the EML file to be able to (hopefully) explain what is happening.
If I had the file, I would use MFCMapi or OutlookSpy to dump the EML message’s properties after I’ve added it to my mailbox. I’d
then open it and save it as an MSG file type. From there, I’d save the MSG file’s properties off and then compare the 2 sets of properties. And, the item has an Attachment Table that will contain the attached files. Each attachment will have its
own set of properties.
From an Outlook created message with attachment, you could compare the attachment’s properties to the props on the affected message.
From a Windows Live Mail message with attachment, you could compare the attachment’s properties to the props on the affected message.
For the kind of troubleshooting we'd need to do, I would suggest calling and opening a support incident with us. That would allow us to work with you
at a much deeper level. For a case like this, a debug trace of opening the message from in Outlook 2010 would likely be necessary.
Sorry I didn’t have better information for you.
Jahawk MSFT

How to remove a message area

Hello,
I am using the following code to display error message. That works perfectly fine.
The only problem I have is once there is no error message the message area remains
at the top of the window and the the focus is always automatically set to the message area.
Is there a way to remove/reset the message handler?
I tried    lr_message_manager->clear_messages( INCLUDING_PERMANENT_MSG = abap_true )
but this didn't help.
Thanks and regards,
Christoph
get message manager
lr_current_controller ?= wd_this->wd_get_api( ).
lr_message_manager = lr_current_controller->get_message_manager( ).
if lt_messages is initial.
   lr_message_manager->clear_messages( INCLUDING_PERMANENT_MSG = abap_true ).
else.
LOOP AT lt_messages INTO lr_message.
report message
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      EXPORTING
        view = 'FOUNDATION'
        msgid = lr_message->mv_msgid
        msgno = lr_message->mv_msgno
        msgty = lr_message->mv_msgty
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        p2    = lr_message->mv_msgv2
        p3    = lr_message->mv_msgv3
        p4    = lr_message->mv_msgv4.
ENDLOOP.
endif.

Hi Lekha,
I tried your approach and its not working.
I also tried to do this dynamically in WDDOMODIFYVIEW:
    data:   lr_message_area       TYPE REF TO CL_WD_MESSAGE_AREA.
    lr_message_area ?= view->get_element( id = 'MESSAGES' ).
    lr_message_area->set_visible( '01' ).   " 01 is invisible 02 is visible
but nothing works
The message area remains showing 'No Messages' and the only way to get rid of it is to click on the show list button and reset the log.
When I do create a test application the message areas works fine but in the whole application it remains. I have no idea what's causing this.
What I do in the application is basically the following.
The business object has its own message handler and in the WDDOMODIFYVIEW of the view containing the message area I read this message handler and if there are messages I do the following:
get message manager
lr_current_controller ?= wd_this->wd_get_api( ).
lr_message_manager = lr_current_controller->get_message_manager( ).
lt_messages gets filled from the business object
LOOP AT lt_messages INTO lr_message.
report message
      CALL METHOD lr_message_manager->report_t100_message
        EXPORTING
          msgid = lr_message->mv_msgid
          msgno = lr_message->mv_msgno
          msgty = lr_message->mv_msgty
          p1    = lr_message->mv_msgv1
          p2    = lr_message->mv_msgv2
          p3    = lr_message->mv_msgv3
          p4    = lr_message->mv_msgv4.
    ENDLOOP.
If there are no messages in lt_messages I just want to get rid of the message area.

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It happened to me yesterday.
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Thanks

I know this is not my thread but i just wanted to say, thanks scott! this works! i'm having the same problem as Robert and tried every possible way like he did with the ch(10) and < b r >... but did not realize to change the page item type, i had it as text area also. Now i changed it to display text (does not save state) and used < b r > for carriage return... it works like a charm!
Thanks again,
Marilyn

Messages are invisible in webaccess

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