Microsoft outlook on office 365

I installed office 365 this month, all programs are active except outlook. It says connection to microsoft exchange server is unavailable, it further asks me to provide name of my server and mailbox which i do not know. please assist me, i have to
have it activated urgently.

Hi,
Based on my knowledge, in on-premise Exchange server, we can check Autodisocver connectivity for the above error. However, for Exchange online, I recommend you ask for more professional help on our Exchange online forum:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Additionally, here are some articles which may help you troubleshoot the isssue:
http://support.microsoft.com/kb/2976203
http://support.microsoft.com/kb/2515540
Thanks,
Angela Shi
TechNet Community Support

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I need help. I am trying to link my icloud contacts and calender to Microsoft Outlook on Office 365. I keep recieving iCloud Setup for Outlook Error Report (v4.6.18.0) - Error: 0x80040102: CopyMessages failed. Help.

I need help. I am trying to link my icloud contacts and calender to Microsoft Outlook on Office 365. I keep recieving iCloud Setup for Outlook Error Report (v4.6.18.0) - Error: 0x80040102: CopyMessages failed. Help.

Hi petro_jemes,
Just a little claritification, you need to add the value to the variable "[string]$ou", and also change the language in the variable "$emailbody" in the function "Get-ADUserPasswordExpirationDate".
I hope this helps.

Outlook 2013 (Office 365 Install) unable to set Default Mail Client

After installing Office 2013 via Office 365 for Business, the installation is unable to set Outlook as the default mail client. Message appears after each system reboot:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."
When going into Control Panel and manually set the Outlook client as the default, the setting does not take. After a reboot, the warning message reappears.
Anyone else having the same issue?

MJ
No but then again it is a Beta. Did you clean install or update? 9926 seems to be relatively stable.
Wanikiya and Dyami--Team Zigzag

Office 2010 Outlook Desktop/Office 365 Issues-Cannot connect to the desktop in Outlook, Can't see more than 6 old messages in Office 365

Hello,
I'm hoping someone can help me out. I'm having an issue all of a sudden with connecting staff members to Outlook 2010 desktop version. Our super kept having issues, so we disconnected her from the desktop, and tried to reconnect her. I wish I wouldn't have
done that, now I can't get connected back up. We thought we would login to the web version so that she could check her e-mails, which is fine. She can get new e-mails just fine, but she can only see 6 old emails, and she has 100's of old e-mails. Someone please
help, I'm about ready to pull my hair out!!! Very frustrating. :)
Thank you in advance,
Ang

Hi Ang
So this is an Office 365 (Exchange-based) email account? Do you mean you've deleted the specific account from Outlook client and tried to re-add it again?
"now I can't get connected back up" - At which step will it fail? Any error messages when things go wrong? Please first check the account settings that you've entered, and make sure they are correct.
"She can get new e-mails just fine, but she can only see 6 old emails, and she has 100's of old e-mails."
- With web mail portal, you are connected to your mail server directly. If you are referring to the web-based mail portal here, then these old mail messages probably have been deleted from the server.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Opening a shared mailbox in Outlook 2013 (office 365) returns "Cannot Expand Folder" error.

Hi!
We've just upgraded from our old Domino email server to Office 365 E1 and running an on-premise Exchange 2013 hybrid server.
In Outlook 2013, when trying to expand a shared mailbox, It asks me to enter my outlook credentials. Trying so doesn't work and it continues to ask repeatedly. If I click cancel, I get the following error:
"Cannot expand the folder. The set of folders cannot be opened. Microsoft Exchange is not available.
Either there are network problems or the Exchange server is down for maintenance."
The error only occurs in Outlook 2013 and it happens to all staff who are using Outlook 2013. Shared mailboxes are accessible in Outlook 2010 and OWA with no issues.
I have tried recreating profiles, removing and re-adding permissions, disabling auto-mapping. I've tested with creating shared mailbox in Exchange Online and on our hybrid server.

Hi,
Check if the kb below matches your scenario:
https://support.microsoft.com/kb/2992644
This problem occurs only when the following conditions are true:
You are using Microsoft Outlook 2013 client version 15.0.4641.1001.
The client is connected by using Outlook Anywhere (RPC over HTTP).
To resolve this issue, apply the update that is described in the following article in the Microsoft Knowledge Base:
2889859
If you are using the Click-to-Run version of Office 2013, the Outlook application is kept up to date automatically. For more information about Office 2013 Click-to-Run updates, see
Microsoft Office 2013 Click-to-Run virtualization
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

I use Outlook Webmail, office 365 for two mailboxes. In one when I send an email it hides the top menu bar where you click send etc, meaning I cannot send email

This works fine in the first of two inboxes I use. But in the second it does not. There should be no difference between the two as both are the same mailbox essentially (Microsoft Outlook 365).
It happened on both my home firefox and office firefox. It works fine in Chrome.

My organization is experiencing the same issue.
Specifically, the missing Send Button Tool bar. I can share what we have found in our troubleshooting.
The issue appears to be related to how the page information (specifically the Send Tool bar) is cached in FireFox.
For example, if you follow the work-around described of using the F11 function key to take the browser window full-screen, the Send Tool bar appears. If you then sign-out while still in full screen, the tool bar info is cached – and on each subsequent launching of OWA, the Tool bar will show up; even if you resize the window to anything other than full screen or maximized. That is, once you successfully get the Tool bar – it stays working on subsequent sign on.
At that point, the tool bar will continue to show up until the FireFox cache is next cleared. For example, if you sign out, then clear the cache – the problem will return on your next sign in. Apparently, a reboot will also clear the cache in some cases, again returning the issue at next sign on.
We are also seeing what appears to be a memory leak. For example, if you look at the amount of memory in use by firefox when everything is working correctly (with the tool bar) – we see RAM allocation of around 200Mb. But if you are experiencing the missing tool bar – we see RAM allocation to firefox grow continually; even to the point of 1+GB. At that level, we have seen the app hang the OS on our XP machines with small on board RAM.
I have also confirmed that the version of FireFox does not seem to matter. I can reproduce the issue in v17.x and v24.x.
Lastly, we have been using FireFox to access OWA/Office365 for a couple of months now. This issue just presented itself in the last few days – aprox 09/15/2013 or so.
I don’t have a solution. Just wanted to share what we have found.

Sent emails, from replies, to email in Shared Exchange mailbox folders - Outlook 2013 - Office 365 Midsize Business

1. Outlook 2013 lets replies to emails from another folder than inbox wind up in that same folder.
Options - email - save - a checkbox
2. A registry setting lets email sent from shared exchange mailboxes wind up in the "sent objects" folder of that mailbox.
http://social.technet.microsoft.com/Forums/en-US/57f9f9dc-cc00-4910-a09e-1ea201dbf05c/action?threadDisplayName=office-365-outlook-2010-quotdefault-email-reply-or-fromquot-address
I need feature 1. to show up in the shared mailbox as well as the default mailbox. All my problems would be solved if I could have this behaviour in the inbox folder of the shared mailbox as well.
UniSent helped us with this on SBS2003 and Outlook 2003- 2007 but does the same trick as the registry setting in Office 2013.
cheers

Hi,
There is no build-in setting in Outlook to achieve this, you may try a code solution here:
http://social.technet.microsoft.com/Forums/en-US/ad92302a-7e60-4114-a79a-b9759a7368c1/move-sent-mails-to-other-mailbox?forum=officeitproprevious
Since we are not the best source for coding, if you need any assistance on the code sample, you can post a question in Outlook for Developers forum:
http://social.msdn.microsoft.com/Forums/office/en-US/home?forum=outlookdev
Thank you for the understanding.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Lumina 920 - 'MS Outlook' or 'Office 365' or 'Outl...

I have owned the Nokia Lumina 920 for a few months now. Many issues and (too) many hours spent learning about and trying to use / fix / work around, the operating system.
Lots of problems still to deal with but we'll start with a simple question, this is my first post.
The Nokia Lumina 920 web page states and shows pictures of, the device running MS Office.
Our new Nokia Lumia family comes with full versions of Microsoft Office and Outlook. Create and edit PowerPoint, Excel and Word documents with ease wherever you are with seamless sync.
This is not so with my device. It runs 'Office 365' (as a kind of file explorer substitute) giving me Word, Excel and Power Point, plus lets me use Adobe Readder(!) Office 365 does not let me view pictures, per the Nokia Help file. The 920 runs Windows 8 'apps' allowing me to access the Mail, People and Calendar parts of my MS account.
The Nokia Lumina 920 web page shows the (MS Office Suite) 'four petal flower' symbol (with Word, Excel files beneath it) whereas my phone shows the (Office 365) '3D Square' symbol.
So, my question. I absolutely do not have Microsoft Office (suite) nor Microsoft Office Outlook on my Lumina 920. Also, there is definately no way to 'seamless sync' (or any sort of sync) between Microsoft Office Outlook (on my PC) and the mail/calendar/people functions on my phone. Is the Nokia statement above wrong or is my phone messed up?
For the record I know about MS Hotmail, MS Live and now Outlook.com accounts. I know about Hotmail, now Outlook, Connector. Yes, I have the latest updates installed and yes, I have trawled these forums before posting. No, I am not using an exchange server.

I would suggest you educate yourself on Office 365, which is far from 'just a file explorer version of office'
Outlook, by design, is supposed to work through an exchange server with support for standard POP and IMAP servers. The fact many people privately use the mail client outside it's designed specs is another matter. When used as intended it syncs mail, contacts, calendar and tasks perfectly fine through an exchqange server. Recent versions of Office have included a connector for use with Hotmail which offers nearly identical connectivity.
Office on my Lumia phone handles my word, excel and powerpoint files just fine. I can create (or edit) all of these.
Your post is basically a lot of words not saying or asking anything, maybe post actual questions to which we may be able to provide actual answers.The one you sem to ask is answered many, many time before on the forum. I sense you are looking for a USB based sync option which is not supported by default although there are 3rd party options offering this.
Windows Phone offers full sync with Outlook and Office, just not using an USB connection. I have all my Office docs in Skydrive and can access them from either my PC or my phone.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Oulokk Addin is not loading in Outlook 2013(office 365 pro plus)

Hi,
I have an outlook Addin developed by me. It is installed successfully and working fine in outllok2010 & outlook 2013 desktop clients. But i have an issue with Office 365 pro plus.
I installed outlook2013 client using "Office365 Pro Plus". Outlook is installed successfully in my system.Actual behavior of outlook2013 is working fine. Now i installed my outlook Addin.When i open Outlook 2013 client, Our Addin was not displaying.
I checked "Outlook Properties-->Add-ins", here also my add-in is not displayinh.
Is Outlook addins are supported in outlook2013 clients, installed using Office365Pro Plus?
Any help can be appreciated.
Thanks,
kiran

Did you find a solution to your problem? I have a similar issue with addins not being loaded (they show up as deactivated in Office 365).

Outlook 2010 Office 365 and Exchange -- can't get them to talk to each other

I saw similar question posted with no answer.
Have Office Outlook 2010 on HP Pavillion dv7 running Windows 7 Premium and Office 365 on HP Envy x 2 running Windows 8 and can't get either of the Outlook programs to talk to Exchange. They both ask for passwords and none of the ones I try seem to
work. Yet the email program that came with the HP Envy x2 (part of Windows 8?) manages my Exchange emails as well as my gmail and bellsouth.net accounts.
If for some reason I can't link Exchange to more than one version of Outlook (I'd like to connect to both), suggestions for connecting Exchange to Outlook 365 would be welcome.
Suggestions?

Make sure you have installed the latest SP for Office 2010 and all the other updates. It also requires the PRO PLUS version of Office for all features to work as expected, if you are using Standard or Home this might be the problem. Check here for more info:
https://support.office.com/en-us/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?ui=en-US&rs=en-US&ad=US
Other than that, make sure you use the full [email protected] credentials

How to establish a Microsoft Exchange connection (Office 365)?

My institution has just informed me that they are switching off IMAP and POP access from Monday. Email and calendaring are provided by Office 365. Alternative configuration instructions are available for mobile devices (iOS, Blackberry, Android etc.) but not for Thunderbird. Their only suggestion is a paid plugin which my school would have to pay for. This just ain't gonna happen. Moreover, I would prefer a free software option if at all possible. ('Free' as in 'freedom', though beer is important, too.)
Calendaring isn't important as I have that setup independently of my organisation's provision. Only email matters.
Searching rather urgently has turned up a few leads but they are generally quite old and almost all require IMAP and/or POP enabled on the server. Beyond that, I've come across the following possibilities:
davmail which apparently bridges between OWA and IMAP/POP, but I'm not clear if this would work with Office 365 as I've only found references to using it with older MS Exchange servers;
evolution with a plugin;
possibly KDE's mail programme, although I'm not clear from the information I've found whether this is really an option or not.
I'm running KDE. If possible, I'd prefer to avoid the Gnome dependencies of evolution. However, if that's the only option, so be it. An ideal solution will work on Fedora as well as Arch. (Obviously Fedora is off-topic here - I just thought I might as well mention it.) A really ideal solution would also let me continue using Thunderbird without relying on proprietary code, but I'm beginning to think this is probably a pipe dream.
The most attractive of the above options is currently davmail, if that is really an option. However, I get the impression that this could require considerable overhead.
I would greatly appreciate any advice or pointers anybody can offer me. So far, I've not found anything which even mentions Linux with Office 365. I'm not sure if this is because 'Office 365' is actually relying on something else (and that's what I need to search for), whether it is because the situation is hopeless or whether it is for some other reason.

brebs wrote:
cfr wrote:I'm not clear if this would work with Office 365
Well, 10 seconds of googling for "office 365 imap" shows encouraging davmail fixed bug report.
Thanks. Sorry. I did spend a lot of time searching but I did not find that. (Using IXQ for search.) But I was not trying 'imap' specifically - rather 'linux' - as I just wanted any way to access it. And the results I got tended to assume the Exchange server had imap enabled.
Some things I would raise:
* Check the IT policy regarding whether Linux is supported/accepted. And if not, why not.
* Push for clarification regarding the supposed security risk, or whatever is being used as justification.
As Trilby pointed out, this is useless.
Linux is not supported except on a 'best effort' basis. I run Linux on my office PC. I'm entirely responsible for it. Local IT will help if they possibly can. Central IT will say that Linux is supported sufficiently because you can use web mail.
They do not need to justify this. There does not need to be an answer to 'why not?'
No justification has been offered for switching off the support. Trilby's IT invoke security to justify not turning it on. My IT offer no reason for turning it off. It is just a fact that it is being switched off.
[For some reason, it has not yet been switched off, although they said it would be yesterday.]
The suggestion of raising these issues may sound perfectly reasonable, but it is a suggestion based on ignorance of reality.
In a sane world, it would make perfect sense. But this is academia in 2015. (Not just academia, I know.) Sanity is an irrelevant standard.
Last edited by cfr (2015-06-09 15:31:28)

Sync issues with outlook and office 365

one computer keeps getting sync issues. This does not have issues with any other computer in the same 365 account.
i have already recreated the outlook profile but the error still comes up in the sync issues folder.
the error log says:
17:58:39 Synchronizer Version 12.0.6672
17:58:39 Synchronizing Mailbox 'xxxxxx'
17:58:39 Synchronizing Hierarchy
17:58:40 Synchronizing server changes in folder 'Inbox'
17:58:40 Downloading from server '[email protected]'
17:58:53            8 item(s) added to offline folder
17:58:53 Synchronizing server changes in folder 'Drafts'
17:58:53 Downloading from server '[email protected]'
17:58:53 Synchronizing server changes in folder 'Junk Email'
17:58:53 Downloading from server '[email protected]'
17:58:54            1 item(s) added to offline folder
17:58:54 Done
17:59:07 Microsoft Exchange offline address book
17:59:07                  Not downloading Offline address book files.
A server (URL) could not be located.
17:59:07         0X80004005
Regards Jake Gardner If you found this post helpful, please give it a helpful vote. If it answered your question, remember to mark it as an Answer.

Hi,
Do you mean other machines that configured with the same email account don't have the issue?
Have you ever tried to manually download the Offline Address Book? On the ribbon, go to SEND/RECEIVE tab>Send/Receive Groups>Download Address Book...
If issue persists, please first check that the Background Intelligence Transfer Service (BITS) service is running:
Go to Control Panel\All Control Panel Items\Administrative Tools, and then click "Services".
In the list of services, click "Background Intelligence Transfer Service", and then make sure that the status of this service is set to "Started".
Outlook uses BITS to connect to the URL that's provided by the Autodiscover service. (Outlook use Autodiscover service to automatically configure themselves for access to Exchange server.)
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Microsoft Outlook and Office Communicator

Sorry if I am being off message posting a complement of the N900 on this site but I have found that (with permission) I can simultaneously log on to my clients secure web site to view Microsoft Web Outlook, Microsoft Office Communicator & post this message, also while being in a foreign country. The N900 is a serious piece of business kit..

Recover the backup you made before the installation.
If you didn't make a backup, you may have to contact Microsoft and ask if there a way without one to go backwards.
And in the future always backup your data before installing anything. See my backup FAQ*:
http://www.macmaps.com/backup.html

Problem Exporting Windows Live Mail 2012 To Outlook 2013 (Office 365 32 bit)

Hi-
When I try to export my WLM to Outlook 2013, it hangs at the same record every time (record 55 of 2600+ -- that's just one folder, but the largest folder.) I probably have 10,000 emails in WLM.
It does not seem to be taking the emails from oldest to newest, so I cannot tell which email is tripping it up. I assume if it only made it to #55 of 10k, there are many more hang up points as well. I was exporting all folders. I was able to export a single,
very small folder successfully (30 emails.)
I tried exporting just the large folder by itself but it still hung at #55.
Any help in diagnosing/fixing would be greatly appreciated. WLM is a nightmare -- I have been paying the price ever since OE went away. I want to be rid of it once and for all.
Thanks
Brian

Hi Brian,
First, I'd recommend you check if there are some large emails in the large folder. You can sort the emails by size to find those large emails. Then, just move these large emails to a subfolder and try exporting the rest emails into Outlook to see
the result.
In addition, we can use the following method to import as many as possible emails in the large folder into your Outlook:
1. In Windows Live Mail, create a subfolder under the large folder.
2. Move half of emails from the large folder to the subfolder.
3. Export the large folder and the subfolder separately into Outlook. This will help us determine which half part of the emails may hang the process.
4. Repeat above steps for the problematic half part of emails.
Since this issue is also related to Windows Live Mail, you can also post your question in the forum for Windows Live Mail to see if we can get any good suggestions:
http://answers.microsoft.com/en-us/windowslive/forum/email?tab=question&status=unanswered
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Outlook for Office 365 Home will not open

A Security screen pops up and I cannot get Outlook to open.

A Security screen pops up and I cannot get Outlook to open.
Suggest you either provide a screenshot of what exactly appears or at least provide specifics about the content of what you're encountering (specifics = content as it appears <exactly> on your screen without any para-phrasing). Without that - anyone
would just be guessing as to what you're referring to.
Karl Timmermans [Outlook MVP] "Outlook Contact Import/Export/Data Mgmt" http://www.contactgenie.com

Microsoft outlook on office 365

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