Sent emails, from replies, to email in Shared Exchange mailbox folders - Outlook 2013 - Office 365 Midsize Business

1. Outlook 2013 lets replies to emails from another folder than inbox wind up in that same folder.
Options - email - save - a checkbox
2. A registry setting lets email sent from shared exchange mailboxes wind up in the "sent objects" folder of that mailbox.
http://social.technet.microsoft.com/Forums/en-US/57f9f9dc-cc00-4910-a09e-1ea201dbf05c/action?threadDisplayName=office-365-outlook-2010-quotdefault-email-reply-or-fromquot-address
I need feature 1. to show up in the shared mailbox as well as the default mailbox. All my problems would be solved if I could have this behaviour in the inbox folder of the shared mailbox as well.
UniSent helped us with this on SBS2003 and Outlook 2003- 2007 but does the same trick as the registry setting in Office 2013.
cheers

Hi,
There is no build-in setting in Outlook to achieve this, you may try a code solution here:
http://social.technet.microsoft.com/Forums/en-US/ad92302a-7e60-4114-a79a-b9759a7368c1/move-sent-mails-to-other-mailbox?forum=officeitproprevious
Since we are not the best source for coding, if you need any assistance on the code sample, you can post a question in Outlook for Developers forum:
http://social.msdn.microsoft.com/Forums/office/en-US/home?forum=outlookdev
Thank you for the understanding.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Opening a shared mailbox in Outlook 2013 (office 365) returns "Cannot Expand Folder" error.

Hi!
We've just upgraded from our old Domino email server to Office 365 E1 and running an on-premise Exchange 2013 hybrid server.
In Outlook 2013, when trying to expand a shared mailbox, It asks me to enter my outlook credentials. Trying so doesn't work and it continues to ask repeatedly. If I click cancel, I get the following error:
"Cannot expand the folder. The set of folders cannot be opened. Microsoft Exchange is not available.
Either there are network problems or the Exchange server is down for maintenance."
The error only occurs in Outlook 2013 and it happens to all staff who are using Outlook 2013. Shared mailboxes are accessible in Outlook 2010 and OWA with no issues.
I have tried recreating profiles, removing and re-adding permissions, disabling auto-mapping. I've tested with creating shared mailbox in Exchange Online and on our hybrid server.

Hi,
Check if the kb below matches your scenario:
https://support.microsoft.com/kb/2992644
This problem occurs only when the following conditions are true:
You are using Microsoft Outlook 2013 client version 15.0.4641.1001.
The client is connected by using Outlook Anywhere (RPC over HTTP).
To resolve this issue, apply the update that is described in the following article in the Microsoft Knowledge Base:
2889859
If you are using the Click-to-Run version of Office 2013, the Outlook application is kept up to date automatically. For more information about Office 2013 Click-to-Run updates, see
Microsoft Office 2013 Click-to-Run virtualization
I hope the information is helpful.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 midsize business is differ from office 2013

How office 365 midsize business is differ from office 2013 professional please provide me with the details how office 365 work and its features.

Hi,
"Office 365" refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Lync web conferencing and Exchange Online hosted email for business,
and additional online storage with OneDrive and Skype world minutes for home.
You can refer to this FAQ link below, find more in the section "What is Office 365? How is it different from Microsoft Office":
http://office.microsoft.com/en-001/business/microsoft-office-365-for-business-faq-FX103030232.aspx
You may also find the information below helpful:
Compare all Office 365 for business plans
http://office.microsoft.com/en-001/business/compare-all-office-365-for-business-plans-FX104051403.aspx
Choose your Office
http://office.microsoft.com/en-001/buy/compare-microsoft-office-products-FX102898564.aspx
Regards,
Melon Chen
TechNet Community Support

Setting the shared templates location by Deploying Office 365 Midsized Business "using a network share" from a on-premise location

I found the question "Deploy Office 365 pro plus using a network share or from a on-premise locaiton" the most useful of the resources
on MS yet - but I am having difficulties getting the files to download for a local deployment.
The root of the issue, that I cannot find anywhere, is how do I set the shared templates location for users in the organization. First I thought a GPO, but I cannot find that setting in the GPO in MS.
Then I thought modifying the REG- but it is in a binary key which could include other information I may not want modified(Or does it matter?)
Then I looked for ways to download the deployment but launching from an elevated prompt as IT (Domain level) returns a useless error to paraphrase- 'sorry MSOffice didn't install- do you have enough disk space'.
I have downloaded the GPO objects, but not installed them, likely I will need those later though.
Just want to path all the users to a central repository of office/excel/access/outlook templates in addition to their local templates. Concise help in steps or sites that have solved the issue are Greatly appreciated : )

Hi,
you can use the GPO ADMX templates to configure the "Workgroup templates path".
This actually configures a registry setting named: "sharedtemplates".
The registry value/type/data is:
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\common\general
Name: sharedtemplates
Type: REG_EXPAND_SZ (Expandable String Value)
Data: <UNC path to folder>
From the GPO reference workbook/sheet, for Office:
http://social.technet.microsoft.com/wiki/contents/articles/4976.selected-content-relating-to-group-policy-administrative-templates-adm-and-admx.aspx
Filename: office15.admx
Scope: User
Path: Microsoft Office 2013\Shared paths
Policy Setting Name: Workgroup templates path
Supported on: At least Windows Server 2008 R2 or Windows 7
Category: Shared paths
Explain Text: Specifies the location of workgroup templates.
Registry Key: HKCU\software\policies\microsoft\office\15.0\common\general!sharedtemplates
Note: it is supported to populate this setting, with a UNC path, but not with a web path.
e.g.: \\server01\shared\templates <this is valid>
e.g.: http://server01/shared/templates <this is not valid>
This constraint (for web URIs) can be difficult to work around. If you are using SharePoint, and think WebDAV might work, it doesn't seem to work for us :(
Of course, if you have SharePoint, there are much better ways to handle document templates, but, our users are familiar with this File -> New -> from template type of method...
It can also be set manually by a user:
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 365 Midsize Business email archive

Hello. We are using Office 365 Midsize Business in our company. We have around 80 users that are using or Outlook online
or Outlook 2013.
What would be the easiest way to set up automatic archiving for all accounts, and then copy those archive files to local server, just as a backup?

I recommend that you post this in the Office 365 Exchange Online Forum:
http://community.office365.com/en-us/forums/158.aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

How to get First Occurnece of SubString from any string using SharePoint Designer Workflow in SharePoint Online 2013(Office 365)

Hello All,
I am facing Problem in SharePoint Designer Workflow. The Problem is that while replacing some subtstring with Space from a string which contains item like {Test, Test, Test, Test}, It replaces all items.
Below two line we are using in Workflow.
Can any body suggest some soultion for Finding first ouucrence of ", " so that we can replace only first value from string not all. When String values are different then getting proper values but if String values are same with comma
seperated then it replace all values.
Please some body help and your help will be heighly appriciable.
Thanks in Advance.
Thanks,
Vivek Kumar Pandey

Have you tried to use Regular Expressions instead of Replace?
This post is my own opinion and does not necessarily reflect the opinion or view of Slalom.

Is possible to site mailbox email address with different domains in sharepoint online - office 365

Can I set site mailbox email address with different domains in sharepoint online - office 365?
For eg I have two dns link with office 365 account - abc.com, xyz.com
So can i set site mailbox email according using powershell like follwoing
New-SiteMailbox –DisplayName "test" -Name "[email protected]" –SharePointUrl $NewlyCreatedsiteurl
New-SiteMailbox –DisplayName "test" -Name "[email protected]" –SharePointUrl $NewlyCreatedsiteurl

Hi Biraj,
From your description, you would like site mailbox to have two email address.
Since the issue is related to SharePoint online and Exchange online, I'd recommend you contact online support engineer for sufficient resource and more assistance. For your convenience:
http://community.office365.com/en-us/f/154.aspx
In addition, I find some information that might be relevant for your reference:
Quotes from
https://support.office.com/en-sg/article/Prepare-for-using-site-mailboxes-in-Office-365-6381daa5-3d98-4629-972d-d19e1dc48c1b
Can I rename a site mailbox?
The display name of a site mailbox is the SharePoint team site display name. If you change the display name of the site in SharePoint, the display name also changes in Outlook. However, the site email address won’t be changed.
Regards,
Rebecca Tu
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How do I setup shared Exchange mailbox with Mail (Yosemite)?

Hello,
we use Office 365 hosting for our mails. Setting up my default Exchange account is no problem at all, just provide e-Mail address, password and let auto discover finish the rest through System Preferences -> Internet accounts.
But I also need to setup two shared Exchange mailboxes. If I setup the e-mail address of the shared mailbox. I tried to set it up as follows:
System Preferences -> Internet Accounts -> Add Exchange Account
Name: Shared Mailbox
Email Address: [email protected]
Password <own AD password>
As expected: Internet Accounts couldn't log in to the Exchange server "autodiscover-s.outlook.com". Make sure the email address and password you entered are correct. Then, enter your user name and click Continue.
<Continue>
Account Settings
Account Type: Exchange
Description: Shared Mailbox
User Name: <own smtp mail address>
Password: <own AD password>
Server Address: outlook.office365.com
<Continue>
Account Summary
Account type: Exchange
Full name: Shared Mailbox
Email address: [email protected]
Server address: outlook.office365.com
<Continue>
Select the apps to use with "[email protected]": Mail
=> There was a problem setting up the Mail account: an unknown error occurred.
05/01/15 13:02:10,706 com.apple.internetaccounts[313]: Already have account E2E3FF00-2B0E-4F75-ADD9-FB********** configured for user: <[email protected]> host: outlook.office365.com
So to add an additional account to access a different mailbox on the Exchange sever with the same credentials as the personal mailbox is apparently no option any more. On the other hand I haven't found any option to add according folders from other mail address inboxes to my personal account in any of the Preferences from Mail (Yosemite, 8.1) or any menu item, that would allow me to add the inboxes of other shared Exchange server mail boxes I have access to.
The same is true for Mail (iOS 8.1.2), thus I have not found a solution to configure the shared mailboxes on my iOS devices either.
Trying to setup an "Add Other Account" using IMAP did not succeed either. It always uses my personal mailbox, because I only have my personal user to access the shared mailbox and downloads my personal inbox instead of the one of the shared mailbox.
Do I really have to fall back to Outlook 2011 Mac to be able to use this feature and miss out on all the hands off features from Yosemite?

i too use office 365 shared mailboxes and it took me a long time to work out to add them to my ios mail app , this worked for me :
start setting up a normal exchange account , put your shared email address in the username and you main email account password.
it will fail to do the auto-discover thing , but when you click on continue it eil allow you to manually enter the details :
Name : < whatever>
email : <your shared email a/c address i.e [email protected] >
description : <whatever>
incoming mail
Host name : outlook.office365.com
username : <your main email address / shared i.e [email protected]/myshared >
password : < your main account password >
outgoing mail server:
SMTP : smtp.office365.com
username : <your mail email i.e. [email protected] >
password < your main account password >
use ssl <YES>
authentication : Password
server port 587
this worked fine on every IOS device i own, but somehow it doesn't work with my Yosemite mail , so if anybody can help with Yosemite mail it would be much appreciated.
Cheers;
RP

Having trouble removing a student email account from the Windows Mail App because the school has started using office 365 for thier email which i dont have access to

I was wondering if anybody has any ideas on how to remove a gmail account that was set up by a community college for use on their mail servers and then find out that after awhile they have locked you out because they have started using office 365 for their
emails and you are left with a student email account that you have no idea how to delete because you have missied out on deleting it before they changed to a different email provider?
Anybody with ideas please help because I don't know what to do

Hi,
Regarding to Windows Mail App, do you mean the Modern UI App in Windows 8.1? Do you mean that you want to remove the email account from Mial App? Generally, we can simply remove the account by the "Account" option in Mail App (Open Mail App, move
the mouse the right chram bar, click Account, then click the mail account\Remove account), but if the email acocunt is tied with the Microsoft Account which is used on the pc, in that case, it is unavailable to remove the email account, you need to contact
your college to disconnect the Microsoft Account.
If I'm misunderstanding something, please free correct me.
Regards
Yolanda Zhu
TechNet Community Support

Replies from Mac Outlook 2011 prevent message from being cleaned up by Clean Up feature on Outlook 2013 on Windows

I'm noticing a trend that if someone using Outlook 2011 on OSX, if they reply to an email, then someone replies after that, if you try to Clean Up the thread or the folder, Outlook 2013 on a PC will not delete the reply from the Mac user, as it appears to
have an attachment. I think it may be tied to having screenshots in an email, or if they have an image in their signature.
Has anyone else experienced this, or know of a way to fix it? Or would Microsoft have to change something in Outlook 2011 for OSX?

Hi,
Since I don't have an Outlook for Mac, I'm not able to do the test for you right now.
If you have Outlook for Mac, you can test it yourself:
In Outlook 2013, tick one checkbox each time under Conversation Clean Up, then send an email from Outlook for Mac, try to clean up in Outlook 2013, check the result. This may help determine which option that caused the issue.
Regards,
Melon Chen
Forum Support
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here

How can i change the font of email body in my inbox.(outlook 2013 64 bit).

Hi,
Is there a way I can change the email body font in outlook 2013 because I am not able to read the emails from my inbox.
I am using outlook 2013 64 bit and facing reading email.
Regards,
Sandy

Hi,
What do you mean by "I am not able to read the emails from my inbox"? Why?
What I can consider is Conditional Formatting and font in message body.
Conditional Formatting -
http://blogs.office.com/b/microsoft-outlook/archive/2012/05/10/conditional-formatting-highlight-your-most-important-mails.aspx
More fonts, sizes and color settings of the Outlook interface, please see the link below:
http://www.howto-outlook.com/howto/fontsizecolor.htm
Regards,
Melon Chen
TechNet Community Support

Incoming Emails with Blank message body in Outlook 2013 and 2010

Dear TechNet
Why Some of the incoming message we received in Outlook are displayed with blank message body but same message when viewed from Internet browser web client or in Blackberry device message body is viewable and also same message is viewable
in outlook ver 2003 , 2007, 2010 ( without service pack1)
Above problem of incoming email message with blank message body we are facing to users with outlook2013 and outlook 2010 (with sp1) and when the sender of the email is using Lotus Notes Client ver 8.5.3
Request you kindly suggest any setting need to be done in outlook or windows registry to resolve the email messages with blank body.
Thanks in Advance ............................
Regards,
Jayesh
Mob : 09819375673

This is commonly seen with an Outlook add-in, such as the AVG add-in. I just ran into it again today. I removed AVG and enabled Windows Defender on a Win8 laptop with Outlook 2013, and that took care of the issue. If you must use AVG, you can disable the
add-in and then test new emails.
To disable the AVG add-in, this is one method:
Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry.
(https://support.microsoft.com/kb/322756/ )
in case problems occur.
To resolve this problem, follow these steps to disable the Avgoutlook.Addin add-in. If the problem is , we recommend that you contact the vendor of the add-in to ask about an updated version of the add-in.
Exit Microsoft Outlook if it is running.
Start Registry Editor.
In Windows 8
Press the Windows logo key+R, type regedit in the Open box, and then press Enter.
In Windows 7, 8 or Windows Vista
Click Start, type regedit in the Start Search box, and then press Enter.
Locate and then select the following registry subkey, depending on the type of Office and Windows installations that you have.
32-bit Office plus 32-bit Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\avgoutlook.Addin
64-bit Office plus 64-bit Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\avgoutlook.Addin
32-bit Office plus 64-bit Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\avgoutlook.Addin
Right-click the LoadBehavior value, and then click Modify.
Change the Value Data value to 0, and then click
OK.
Start Microsoft Outlook.
Note To re-enable this add-in in Outlook, change the LoadBehavior value to
3.

Lightroom 5 stops working after trying to email photos within LR and using Outlook 2013

I recently upgraded to Lightroom 5 and was tryinhg to email some photo via the Lightoom Send Email dialog. My default email is Outlook 2013 and I am using Windows 7 64bit. When the dialog is filled and send email is selected LR 5 says "Lightroom has stopped working". I think there may be an issue with the email.dll in LR5. I have seen where others not using Outlook 2013 seems to be having success. Looks like LR5 and Outlook 2013 not playing together nicely. Any help or getting this issue elevated to Adobe higher support appreciated.

I was able to send emails before.
OS - 8.1 (64Bit)
Office - 365 (64Bit)
Log Name:      Application
Source:        Application Error
Date:          17/11/2013 21:50:11
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: lightroom.exe, version: 5.2.0.10, time stamp: 0x52288c50
Faulting module name: Email.dll, version: 5.2.0.10, time stamp: 0x52288a01
Exception code: 0xc0000005
Fault offset: 0x00000000000148af
Faulting process ID: 0x14d0
Faulting application start time: 0x01cee3ddfaab54ec
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\Email.dll
Report ID: 3b05bf7a-4fd2-11e3-be8a-d43d7e4c6101
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-17T21:50:11.000000000Z" />
    <EventRecordID>14532</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MasterXs</Computer>
    <Security />
</System>
<EventData>
    <Data>lightroom.exe</Data>
    <Data>5.2.0.10</Data>
    <Data>52288c50</Data>
    <Data>Email.dll</Data>
    <Data>5.2.0.10</Data>
    <Data>52288a01</Data>
    <Data>c0000005</Data>
    <Data>00000000000148af</Data>
    <Data>14d0</Data>
    <Data>01cee3ddfaab54ec</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\Email.dll</Data>
    <Data>3b05bf7a-4fd2-11e3-be8a-d43d7e4c6101</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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[email protected]

Excel 2013 (office 365) crashes every time I opened a excel file directly from Browser or zip file.

Hi guys,
I got a problem with my Office 365 that every time I open an office file from IE/chrome browser (i.e. click the document link and save the file to local, open it in the browser after download completed) or under a zip file, no matter it is an excel file
or word document, the Excel/Word crashes. The Excel/Word will ask me to repair the file if I open the file again. The file will be closed automatically after the repair, when I open the file again it will told me the excel/word itself has just successfully
registered and ask me to close and re-open the excel again in order to enable editing the file. This is extremely inconvenience, I have to open this file 4 times to edit my file.
Could anyone here can help me to resolve the problem?
Many thanks.

Hi,
According to your description, Excel seems not crash when you opened a local Excel/Word file directly. Where do you store these file? OneDrive, SharePoint or other?
If possible, please let me see the screenshot of the error dialog.
Moreover, please open Event Viewer to check whether there's any error about the Excel/Word crash issue.
Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.
To protect your privacy, you may send the error logs to
[email protected], we will try to find the cause.
Regards,
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Sent emails, from replies, to email in Shared Exchange mailbox folders - Outlook 2013 - Office 365 Midsize Business

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