Mighty Mouse working except no mouse listed in bluetooth mouse options

the mouse works fine, but i don't see the mouse in the bluetooth tab of the keyboard & mouse settings, (no name, battery level is empty)

I talked to Apple-US yesterday and aparently the same here.
I just realized (because I'm new to mac and the mighty mouse) that I didn't have any of the advanced options either, including usage of the side squeeze buttons (which should have been configurable in the mouse tab of keyboard&mouse, but mine showed basic config like a generic mouse)
The solution: Apple is shipping a new mouse to me. After doing a couple of diagnostics and resetting the mouse, and a couple of things on the macbook (no idea what they were) they're sending me a new one
When I get the new one and it works, i'll mark this as solved. Otherwise... who knows?

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Mouse Works, Keyboard Doesn't. NO Bluetooth.plist ????

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may restore via time machine.... back to 10.5.3
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Hi Maria, and a warm welcome to the forums!
The Magic Mouse is wireless, and uses a Bluetooth 2.1 transceiver to communicate with Bluetooth-enabled Macs. It can connect to any Mac that has a Bluetooth module, either built-in or added via a USB dongle. In fact, that’s the approach I took. I used a Bluetooth dongle to connect the Magic Mouse to an older Mac Pro that is not equipped with Bluetooth.
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Hi everyone!
I had problems with my new Rapoo 6080 mouse, it didn't want to work with my laptop anyhow.
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Quote from: frederick.dhont on Today at 02:43:46
All drivers are already all up-to-date
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Message was edited by: Chris7519

Bluetooth Mouse does not work on dv6-4002tu

Hi, I have tried two Bluetooth mice (MS 5000--brand new--and Logitech V470) and neither work on my laptop.
I see that the Bluetooth is enabled in my BIOS.
I have Windows 7 Ultimate 64-bit SP1
I have turned the mouse on and put it into discovery mode.
I have used Add Device from the Bluetooth icon in the system tray, it found it and added it with the correct name.
The mouse appears disabled in Devices and Printers. Under Properties, most of the General info is "Unavailable," Hardware tab info is blank, Services tab shows nothing, but Bluetooth tab shows unique identifier.
I have gone to the driver page using the model number supplied via HP Support Assistant and downloaded the Ralink/Motorola Bluetooth Adapter Driver (SP52533), but the BluetoothSetup.exe fails with the message, "Bluetooth hardware must be switched on to run this package." I am not sure how it discovered the mouse without it being "switched on."
The driver in Device Manager is Generic Bluetooth Adapter by Microsoft, version 6.1.7601.17514, dated 2006 06 21. The downloaded driver only contained an exe file, so no dll's that I could have pointed the Update command to.
I went to the Setting up Bluetooth Connections with Windows 7, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01948661&lc=en&dlc=en&cc=us#DeviceOn, but it doesn't say which devices this applies to until you go to the bother to download it and start it up, then find out it is for Mini computers.
There are help pages which mention the HP Wireless Assistant, but it does not tell you how to get it. It is not a software option in the drivers/software for my laptop, so I'm adverse to experimenting.
I have combed this forum and Googled and haven't found anything like it. I hope someone can help.

Thanks, Mumbodog, but I have already been through that page. I'll list what I got out of that page. There is much information on it, so maybe I missed something or misinterpreted it.
From the top,
I did remove the device and added it back in through the Add Devices option in the Bluetooth menu. Same result. Device is greyed-out, but the name and ID are there.
"HP Bluetooth driver" when you download it and start the installation, the intro says it is for Mini model computers
Use Windows 7 troubleshooter: you gotta be kidding. I did, but as expected, it did nothing.
I tested the batteries last night, and they have plenty of power. They are brand new ones sent with the new product.
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Unable to Find a Bluetooth Device: it seems to have found it because it is listed in the Devices list.
Unable to Pair with a Bluetooth Device: pairing with the default pairing key seemed to go well with the Device ending up in the Devices list. Additionally, yesterday, I tried using the code and not using the code.
Unable to communicate with a Bluetooth device: it is 10cm (4") away from the computer; I had one other device on the computer, which was my mobile and which also could be connected but not accessesed (tried to transfer a picture, and ended up having to email it to my laptop). I remove the device just now, and it now gets the same error as mentioned above, "...not available." The laptop did correctly identify my mobile and put the name of it up in the Devices list, so it does seem to discover the devices.
I am not synching.
Resolving specific Bluetooth problems in Windows 7 and Vista: none of them seem to apply to my case.
At this point, I will reboot and try again.

Mighty Mouse working except no mouse listed in bluetooth mouse options

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