Missing half of the report!

Longtime Crystal developer and I'm completely stumped!
We converted code over to .net 3 years ago. We're running VS 2005/SqlServer 2005 and Crystal for VS2005.
We have appox 200 reports that converted and everything's fine with them. I have one report that's giving me fits. Our standard platform was XP but we're moving to 7 and that's why I'm here.
This one report has a special page size - it's half a regular 8.5x11 - it's 8.5x5.5. I have to define the form in Windows and assign the form to the printer. The printer is a dot-matrix Okidata that we've used for 12 years now. So, all that has been running fine on XP except at some of my locations, ONLY THE LEFT SIDE of the report (it's actually a bill of lading ticket) printed out. I "fidgited" around and finally got it to work, but I don't remember one concrete thing that caused it. It's VERY WEIRD. Now this same report is having issues in 7 and I'm completely stumped. The report prints fine if I PREVIEW it first and then print, but if I print directly to the printer..no go. I also have another set of companies that print a bill of lading that's 8x11 AND THAT PRINTS FINE.
I've defined a new .rpt and tried to print that and it's the same thing. So I can't tell whether it's VS, crystal report template, the special paper size or what.
One 'wrinkle' is that I don't actually call like "reportdocument" directly. What happens is that the Centura TD code was 'wrapped'
in .net code. But ALL the other reports print fine so I don't think it's that..
Any clues??

Heebie-jeebies is my 1st feel for this;
Centura TD code was 'wrapped' in .net code(???)
Printer is a dot-matrix Okidata that we've used for 12 years now
Eeek.
Anyhow. I'm pretty sure the printer is the issue here;
1) Crystal Reports requires that a printer driver be Unicode compliant. Most dot matrix printers are not, certainly not 12 year old printers.
2) Printer drivers these days must typically be coded specifically for the OS. I'm pretty sure a 12 year old printer driver is not coded for Win 7. And while other apps, etc., may work with that printer driver, CR may and probably will not.
Possible solutions;
1) Make sure you are using SP1 for CR 10.2:
https://smpdl.sap-ag.de/~sapidp/012002523100006007872008E/crvs05sp1.exe
I doubt SP1 will "fix" anything in this case, but weirder things have happened.
2) Check if Okidata has an updated printer driver for that printer - one that is Unicode compliant and certified for WIN 7 (I kind doubt it...)
3) 12 year old printer... as flip as it may sound, trying a newer printer may be the way to go
- Ludek

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