Missing points after return

Hi,
I haven't received my points back from a return I made a few weeks ago and I want to purchase something at Bestbuy with the rewards certificate. I believe it was a 10 dollar reward certificate, I was just wondering if anyone can check on that for me. Thank you

Good morning monisan,
Welcome to the Best Buy forum!
It should generally take between 3 and 6 business days for a certificates point value to repost to a member's My Best Buy™ account following a return or cancellation. From what I can see, you recently processed a return involving a $5 certificate, so 250 points should have reposted to your account. To go over your account with you and ensure it is up-to-date, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the envelope icon located at the top of the page.
Processing a Return When a My Best Buy™ Certificate was Used
Thank you for reaching out to us.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Haven't received my $10 certificate/500 points yet after returning two items.

Haven't received my $10 certificate/500 points yet after returning two items. I have also waited seven days before making this to see if I got it. As of right now it hasn't returned. Thanks

Good morning 713cham92,
Thank you for reaching out to us on the forum. It can generally take 3 to 6 business days for a certificates point value to repost to a member's My Best Buy™ account following a return or cancellation. From what I can see, the 6th business day would be 2/6/2014, so tomorrow. If you do not see 500 points repost to your My Best Buy™ account by the end of the day tomorrow, please send me a private message and I will see what I can do to help. A private message can be sent by clicking on the blue button located within my signature.
I hope you have a wonderful day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Data package is missing in the return structure

Hi BW Folks,
I have an issue with ODS activation.While activating the data in ODS object am getting following error message
Activation of data records from ODS object XXXX terminated.
data package XXXXX contains errors with status 9 in table 'XX' but this data package is missing in the return structure.
In detail: The data package is entered in the return structure as incorrect.
Can anyone provide me the solution. Thanks in advance. Have a nice time!
Regards,
Nani.

HI
Check these links
Re: Status 9 error when activating an ODS in a Process Chain
ODS activation error - status 9
Error while data loading-terminated with Status 9
Error while data loading-terminated with Status 9
hope it helps
regards
CK
Assing points if usefull

Mouse stutter and UI unresponsiveness after returning from standby

Hi guys, after upgrading to Leopard the mouse pointer on my 15" MBP stutters after returning from standby. Weird thing is that this happens only after it was in standby for awhile, maybe 5 to 10 minutes. If I return from standby after a few seconds the stutter does not happen. I can only resolve this with a restart. This did not happen in Tiger. Is there anyone else experiencing this?

Well I had this problem. Did a fresh install of Leopard a week and a bit ago and it seemed to run much better. Set my machine up how I like it and it's back to how it was. I didn't setup my Dashboard right away so maybe your onto something. I'll have to try and force myself to not use it for a bit and see how it goes.
We should collect a list of 3rd party widgets as I think initially with the default 4 on display it was fine.
I've only got 4 other than the standard Apple supplied ones.
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Now both iStat Pro and TV Forecast claim to be Leopard compatible. Amazon Album Art also mentions improved Leopard support was added in version 2.11. Application Update doesn't claim to be but seems to work fine. However I think this was the last widget I added and a few days after the others. I think it was fine with the other three so I might try removing it and seeing what happens.
Still I'd love to know what other Widgets you guys have. Maybe we all have the a similar one which we can narrow down to being the cause. Or maybe it's not 3rd party widgets at all but the Dashboard as a whole. Still I'm more likely to think it's a 3rd party widget.

Missing Points of my big order past 4 months and not resolved yet

Hello,
I am an Elite Customer of Best Buy and have lots of product past few years.
I have bought order of more than $10,000
ISSUE: MY REWARDS POINTS ARE MISSING. It's being 4 months and I haven't got a single point from this order. Even with Elite Membership, if I have this issue, what others would be going through.
It's easy to make customer that me happy. Just issue the missing points to my account.
I am not able to use "missing my points" page as its giving errors and over the phone I am not getting help as most of the representatives can't help me.
I don't want to lodge complain in BBB regarding this small issue. Hope this would be resolved ASAP and hoping to get the answer and missing points in a short time.
Khozema

Hi Khozema,
I hope you are having a great day, and welcome to the Best Buy forum!
A purchase of more than $10,000 could definitely result in a lot of points, so I can understand questioning why the points may not have posted to your My Best Buy™ account as of yet. Being that the purchase was of such a large amount, I would assume it was made at one of our Magnolia or Pacific Sales stores. The points for a Magnolia or Pacific Sales purchase should generally post within 20 to 35 days after any scheduled deliveries have been completed.
I was unable to find any $10,000 purchases using your name or email address, so I am going to need some additional information from you. To gather that information and go over your My Best Buy™ account with you, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page. I look forward to further speaking with you.
Thank you for taking the time to post to the forum and for being a My Best Buy™ member. :smilehappy:
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Missing points for buy 3 games 25$ reward points

Need help with my account...I am missing points for the buy 3 and receive 25 ...i have sent mike a pm with all my account information...
thank you for your help....
Solved!
Go to Solution.

Hello bigshane25,
Thank you for being a My Best Buy member, and thank you for purchasing your Xbox One games at Best Buy! I'll be happy to review your account with you. Please watch for a private message from me shortly after I have had a chance to look things over and see what we can do.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Missing points + error when attempting to report them with form

Heya, I made a substantial purchase (multiple appliances) on the website on June 15 and the points aren't showing up in any way (pending or other). When I try to fill in the form for missing points, I get this message "The information entered doesn't match our records. If the purchase was made in the past few hours, please try again later.". And, obviously, the purchase was made many weeks ago, so that's not the problem. Where do I go from here? Thanks.

Good afternoon jblob, and welcome to the Best Buy forum,
After looking over your information using the email address you registered with the forum, I can confirm that the purchase in-question is attached to your My Best Buy account. That is why you have been encountering errors while trying to report it as "missing" on BestBuy.com. You will not see points emerge as pending until after the items you purchased have been shipped or delivered, and once those points are pending, they should officially post within 20 days.
If points have not officially posted to your My Best Buy account 20 days after the final delivery or if you have any additional program related questions, then please do not hesitate to send me a private message and I will see what I can do to help. You can send a private message by clicking on the blue button in my signature that is labeled "Private Message."
Thank you for posting and for being a My Best Buy member.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 4
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

"Victory can be pre-ordered" missing points

on Oct 23rd i preordered two games on bestbuy.com. Sunset overdrive (xbox one) and Call of Duty: Advance warfare (PS4). Both games were eligible for the "Victory can be pre-ordered" bonus points yet when i look at my purchase history it would appear that only sunset overdrive received the bonus points.
I had sunset overdrive delivered to me by mail. Call of duty, I chose to pick up at a store. I tried to call 888 best buy, but 888 best buy is just horrible. Everytime i call its over a 20 minute wait, I get someone who barely speaks english and after 30 or more minutes of trying to explain what im calling about the representative tried to tell me that because i preordered both games on the same receipt that only one game gets the bonus points. I debated that i am able to preorder as many different titles as i like on one receipt and as long as they are eligible for the promotion i should get it for each one. she then stated she would "transfer" to the elite plus hotline which resulted in the call being disconnected.
Who should i contact in regards to the missing points. I remember in the past there was a specific way to email representatives that handled reward zone issues but I did not see that option anywhere in the mybestbuy account. nor could i find the exclusive number elite plus members should call if they have any concerns. any and all information is greatly appreciated as well as your time and consideration regarding this matter.

Hey OmarMendez,
Like enuf mentioned, it typically takes 15-20 days from the time of shipment or pickup for pre-order bonus certificates to post. The associated points may also never appear as pending, and instead simply be listed in your points history on/around the original order date. You'll want to look for an adjustment that says either "Get $10" or "Victory Can Be Pre-Ordered" for each game.
I'd be glad to look into this situation on your behalf as well, so make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
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Weird stuff after return from sleep mode

Recently after returning my mac from sleep mode I have had the following problems:
light on caps lock won't go out
top right of menu bar is not showing clock, airport, spotlight etc and when I point mouse at it I just get the spinning coloured disk
when I try and shut down or log off it doesn't work and I eventually get the mirror agent message. After a few tries it will move to a blue screen which doesn't go away meaning I have to just turn the machine off
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Any thoughts???
iMAC G5 Mac OS X (10.4.8)

I have a 1.8ghz G5
You don't say which model iMac you have, it always
helps to know that information. Try resetting your
PRAM, that should help.
Miriam

Browser not connecting after returning from sleep, but email and imessage working fine

My Browsers are not able to access the Internet after returning from sleep. This effects other browsers (Firefox & Chrome) as well. The connectivity from mail and iMessage is working fine. I am also hardwired and not using WiFi.

I have the same problem since updating to Yosemite, works fine after restarting but once it goes in to sleep it affects email as well as browsers, I have a broadband connection. Also accessing the app store is hit and miss, it's either working or simply not not working.
It also affects other devices trying to connect to the internet over wifi via the airport time capsule, the problems started after installing Yosemite.

[svn:fx-trunk] 8459: Fixing current point after CloseSegment command in Path sequences.

Revision: 8459
Author:   [email protected]
Date:     2009-07-08 12:39:23 -0700 (Wed, 08 Jul 2009)
Log Message:
Fixing current point after CloseSegment command in Path sequences. Also fixing up cubic and quadratic smooth/shorthand logic (t/s) when preceding command is not a curve command).
Bugs: SDK-21866, SDK-21862, SDK-21607
Reviewer: Jason, Peter F.
QE Notes: None
Doc Notes: None
Ticket Links:
    http://bugs.adobe.com/jira/browse/SDK-21866
    http://bugs.adobe.com/jira/browse/SDK-21862
    http://bugs.adobe.com/jira/browse/SDK-21607
Modified Paths:
    flex/sdk/trunk/frameworks/projects/spark/src/spark/primitives/Path.as

Hi,
If I were you, I would Streamline the MDT Task Sequence to find the root cause.
Moreover, please refer to the link below:
How to fix Windows System32 Winload.exe Missing Or Corrupt 0xc000000f Error?
http://winwiki.org/windows-system32-winload-exe-missing-or-corrupt-0xc000000f/
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

HT1349 I bought and iPad 3 in Australia and after returning to England the 4g LTE coverage doesn't work

I bought and iPad 3 in Australia and after returning to England the 4g LTE coverage doesn't work

It may or may not be possible to verify the usage of such a technology device. And where did you get the idea that it costs $10 to manufacture and sell an iPad? I think the parts cost alone was $260, not counting manufacturing, shipping, storage, retail space, salespersons, helpdesk support, all the other overhead costs, etc. etc.
With so many people out there trying to scam the system, it will be an uphill battle to try to convince anyone that you bought it and didn't open the box for 14 months. That's very unusual.
At some point, the store you bought something from (in this case it was Apple) has to say no. What if it had been unopened for 2 years, or five years, or 20 years? This is what the warranty period is all about. It starts on the day you buy it and ends at the end of the warranty period, regardless of usage.
I am sympathetic to your plight but if you are able to get a new iPad (refurbished would be more likely), it will be through the kindness of Apple going above and beyond. If you do not get one, it is not Apple's fault you waited this long and there is no requirement for them to replace it.

I'm missing points from trade ins.

I'm missing exactly 550 points from trade ins to Bestbuy.Only 110 points of my 660 over the past three months have been credited to my account. I'm not sure how to report the missing points from trade ins. Thank you.

Hi EM12,
Well, that's no good! Trade-in points can accrue quickly if you make frequent trades, so I can imagine why you'd be concerned.
I'll need to gather some information in order to research this situation on your behalf, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page. In the meantime, remember that points earned for any given trade are determined by the base value of each product -- not the grand total after any applicable promotions have been applied.
Cheers,
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Cannot clear answers in quiz after returning from jump to slide.

Hi, I apologize if this has been answered previously. I couldn't find a thread containing the information.
I recently upgraded from Captivate 6 to 8 (yes, I know...) and when I created the quiz for this project, I have the learners who answer the questions incorrectly going through remediation using the jump to slide on last attempt. The jump to works fine and returning to the quiz works fine. However, when the learner returns to the quiz, the previous incorrect answers are still displayed and the clear button is non-functional. This doesn't allow them to revise their answer and move forward.
I compared it to a similar project that I created in Captivate 6, and it seems that all the options in the quiz preferences and the question's quiz properties are the same, yet it is working properly in the Captivate 6 project (even when previewed in Captivate 8).
Am I overlooking something simple here?
Thanks!

Indeed, the On Exit event is not to be trusted at all, you need an
interactive object, that gets a double functionality. In the video it has
Continue or Return to Quiz, but you can also use 'Go to Next Slide' instead
of Continue. Sorry that I didn't point immediately to that video. It is
short but pretty clear.
2014-12-18 20:45 GMT+01:00 christellek <[email protected]>:
Cannot clear answers in quiz after returning from jump to slide.
created by christellek <https://forums.adobe.com/people/christellek> in *Adobe
Captivate* - View the full discussion
<https://forums.adobe.com/message/7027618#7027618>

Missing points after return

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