I'm missing points from trade ins.

I'm missing exactly 550 points from trade ins to Bestbuy.Only 110 points of my 660 over the past three months have been credited to my account. I'm not sure how to report the missing points from trade ins. Thank you.

Hi EM12,
Well, that's no good! Trade-in points can accrue quickly if you make frequent trades, so I can imagine why you'd be concerned.
I'll need to gather some information in order to research this situation on your behalf, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page. In the meantime, remember that points earned for any given trade are determined by the base value of each product -- not the grand total after any applicable promotions have been applied.
Cheers,
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Missing points from iPad trade in

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    Hi P2nation,
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  • Missing points from a pre-order?

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  • Missing points from an on-line purchase

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  • Missing Unlocked 10% and tranaction on RZ account from trade in a few weeks ago

    Hi.  I did a videogame trade in a few weeks ago and didn't receive my extra 10 percent from being an Unlocked member.  I wanted to wait until the transaction posted on my RZ account before calling in but it was never posted!
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    Hello kanokare,
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  • Trade-ins Not Showing Up

    I've traded in games two seperate times and neither have shown up on my account. One was over the past weekend, and the other was at the end of February. Also on the last one, I wasn't given my 10% GCU bonus. Is there a place I can enter the transaction id's to get credit for them?

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  • Missing 10% bonus trade in credit

    Just traded unity and advance warfare and realize after I had left the store that the 10% credit did not apply. The rep who assisted me has process many of my previous trade ins and is overall a great employees at the store I frequent but I guess something went wrong. Honestly, I though the credit would automatically applied once my infomarion was verified (which it was during the transactions). I seen specialist on here assit others who have had similar issues and would like the same to be done here. I'll provided any infomation necessary to help with my request.

    Hello StraightUpLazy,
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  • Missing Points and Certificate

    I have two problems concerning some missing points and a certificate.
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    Welcome to the Best Buy forum!
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    Derek|Social Media Specialist | Best Buy® Corporate
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  • Report missing point for purchases at Pacific Sales

    Hi,
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    Good morning dkz640, and welcome to the Best Buy forum,
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    Derek|Social Media Specialist | Best Buy® Corporate
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  • Calling a Configuration Entry Point from a C# code module

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  • Missing Points of my big order past 4 months and not resolved yet

    Hello,
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  • Missing points for buy 3 games 25$ reward points

    Need help with my account...I am missing points for the buy 3 and receive 25 ...i have sent mike a pm with all my account information...
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    Hello bigshane25,
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  • Missing points too

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  • Missing Points "Issued points"

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