Mobile Devices (Android and iOS) cannot Connect to WS 2008 RRAS L2TP VPN with Pre-Shared Key

I have my Windows Server 2008 standard installed with RRAS service and configure with L2TP VPN with pre-shared key. Services such as Active Directory, DHCP and DNS are not installed. The Internet connection doesn't pass through a router to my server machine.
I have the Verizon fios Internet cable plugged in to the server machine directly.
PCs running Windows and Mac OS X can connect to the server without problem. When I tried to connect by using android or iOS mobiles and tablets, they cannot connect to the server. If I change the VPN type to PPTP, the mobile devices can connect successfully
but I would like to use IPSec/L2TP since it's more secure.
I tried so hard to look for the solution for this issue on Internet but I had no luck on that. Can anyone please provide me some help, please ?
Thanks,
CK

Hi CK,
I think we may need to create a policy in Network Policies. Please follow the steps below,
Right click Network Policies, Click New.
Enter the policy name, click Next.
Click Add, select the Day and Time Restrictions, click
Add.
In the Day and Time Restrictions, choose Permited for
all, click OK.
Click Next five times(leave everything default), click
Finish.
Move the policy to top and try to connect with your device.
If issue persists, please make sure that the Connection Requet Policies have been configured properly.
For detailed information about how to create a network policy, please refer to the link below,
Configuring NPS network policies
http://technet.microsoft.com/en-us/library/dd441006.aspx
Best Regards.
Steven Lee
TechNet Community Support

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