Mobile - Secure zone login issues

Hi All,
I'm able to log in to BC sites with secure zones using a samsung galaxy s1 and iphone pretty consistently however when using a samsung galaxy s2
I can't login - tested over 3 sites so I know it's not the code on the page interfering with login.
Anyone else have issues logging in to secure zones with mobiles?
Thanks,
Nathan

Sure,
Using the Default browser on
Samsung Galaxy s2
firmware version : PDA:LP8 / PHONE:LPS / CSC:LP4 (XSA)
firmware version : PDA:LPW / PHONE:LQ6 / CSC:LP6 (XSA) upgraded to see if it would help but no luck
1. Click the link to login (either on login form or just clicking on a link to a page within the zone I'm trying to log in to).
2. Enter correct username and password (multiple testings and changes of password have been tested)
3. In either case, URL will change to /Default.aspx?PageID=######
Sometimes it will show /Default.aspx?PageID=######&Error=Thank+you+for+logging+in.
On some of the websites I've tried - Creating a new customer on the samsung galaxy s2 will register the new user for the zone - but the form will not allow the user to be logged directly in on submission - error page " We're not able to log you in "  appears however the user is created, assigned to zone and can be used fine on a desktop.
Content that should be accessible once logged in - isn't (example. Login changes to logout, customer name "Hi Firstname lastname" won't display etc. because it's just not logging in.)
Zone subscription is checked, works on Samsung Galaxy s1 as it should.
Galaxy S
Operating System
Linux Android
Screen Resolution
800 x 1130
Web Browser
Android Webkit 4.0
Browser Size
800 x 1130
IP Address
withheld
Color Depth
32
Javascript
Enabled
Flash Version
11.1.111
Cookies
Enabled
User Agent
Mozilla/5.0 (Linux; U; Android 2.3.3; en-au; GT-I9000 Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1
Galaxy S2
Operating System
Android Android4.0.4
Screen Resolution
480 x 800
Web Browser
Android Webkit Browser --
Browser Size
320 x 456
IP Address
withheld
Color Depth
32
Javascript
Enabled
Flash Version
11.1.115
Cookies
Enabled
User Agent
Mozilla/5.0 (Linux; U; Android 4.0.4; en-au; GT-I9100 Build/IMM76D) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30

Similar Messages

  • Secure Zone Login Issues:  It worked great and now just stopped.

    The secure zone on my client's site worked great for about a month and now it just stopped.  All of a sudden it won't let us type into the username and password boxes.  We can click on the "remember me" button and the "submit button" but not type.  I've tried deleting and redoing the code and still nothing.  Our issue is occuring most when used with Chrome's browser.  Any thoughts or suggestions?

    Thanks for your reply, Liam.  Oddly enough I was just reading your expectional contributor profile that popped up in my side collumn.
    Here is the link to the site.  The login works fine in Safari, it's just a problem with Chrome I believe.
    www.myadvancedpt.com
    The login area is in the bottom right of the footer titled "Employee Login."

  • How do I redirect a secure zone login form with javascript?

    I would like to redirect what page a user goes to after filling out the secure log in form. I would change the landing page of the secure zone, but I need a log in form to go to a different page of the site. I would also create a seperate secure zone, but I have almost 3000 subscribers and it would be very time consuming to add all those users to this new zone.
    I would like to redirect the user (using the form from a secure zone) to a different page other than the landing page of the log in form. How do I do this with javascript?
    I saw this page: http://kb.worldsecuresystems.com/598/bc_598.html#main_Logging_into_different_Secure_Zones_ according_to_ID_number but couldn't make sense of it for my current situation. (I don't need multiple zones, just the form to redirect to a different page after submission)
    <form action="https://redlakewalleye.worldsecuresystems.com/ZoneProcess.aspx?ZoneID=12369&Referrer={module_siteUrl,true,true}&amp;OID={module_oid}&amp;OTYPE={module_otype}" method="post" onSubmit="return checkWholeForm52938(this)" name="catseczoneform52938">
                <div class="form">
                <div class="item"><label for="SZUsername">Username</label><br />
                <input type="text" maxlength="255" id="SZUsername" name="Username" class="cat_textbox_small" /></div>
                <div class="item"><label for="SZPassword">Password</label><br />
                <input type="password" autocomplete="off" maxlength="255" id="SZPassword" name="Password" class="cat_textbox_small" /></div>
                <div class="item"><input type="checkbox" id="RememberMe" name="RememberMe" /><label for="RememberMe">Remember Me</label></div>
                <div class="item"><input type="submit" value="Log in" class="cat_button" /> <a href="/_System/SystemPages/PasswordRetrieveRequest">Lost password?</a></div>
                </div>
                <script type="text/javascript" src="/CatalystScripts/ValidationFunctions.js"></script>
                <script type="text/javascript">
                    //<![CDATA[
                    function checkWholeForm52938(theForm){
                        var why = "";
                            if (theForm.Username) why += isEmpty(theForm.Username.value, "Username");
                            if (theForm.Password) why += isEmpty(theForm.Password.value, "Password");
                            if (why != ""){alert(why);
                                return false;
                       // Add the redirect code here?
                        theForm.submit();
                        return false;
                    //]]>
                </script>
            </form>

    I've been working on the same thing and have nearly solved it with these tutorials:
    http://www.bcgurus.com/tutorials/re-directing-users-to-the-correct-secure-zone
    http://www.bcgurus.com/tutorials/building-a-better-secure-zone-login-page
    The first tutorial will let a person continue on to the page he/she was attempting to access. For example, if your site offers learning lessons in a secure zone... A visitor could click on a lesson, get prompted to login and then be redirected to that particular lesson instead of the landing page for the secure zone.  The script in the tutorial also accommodates general logging in: "if the person wasn't going somewhere specific then send him/her here (landing page, user account, whatever).
    Might be worth checking out the free BCGurus trial or joining for a month.
    Brian

  • Secure Zone login form logs user in who isn't registered for it?!

    I have a client who runs an eCommerce site through BC.  We have a secure zone setup for his site and he wants to review and approve users before they are given access.  There is good reason for this so please don't bring up counter-points as it is non-negotiable.
    Anyway, the secure zone registration form basicly creates a user CRM record and allows them to select a username and password.  I've instructed to client to continue into the CRM and select the checkbox next to the appropriate secure zone in order to authorize the account to login.  As far as we know this has been working until yesterday.  Now, when somebody who has an account but it is not approved yet tries to login, they receive the form error as to be expected.  However they get logged into some phantom secure zone.
    I say "phantom" zone because the actual registration form doesn't subscribe them to a secure zone, it's manual (as previously stated).  This is a pretty big issue as a major reason for doing this is that my client doesn't want his prices visible to the public.  Only after the person is in the secure zone are prices visible.  Any help would be much appreciated.  I know BC launched a new update recently which my be a contributing factor....thanks in advance!

    Hi Mike,
    This has always been the case.
    IF you have a username and password and login to a site you are logged in. You may very well not be part of a securezone but you are logged in. This is why hiding and showing content soley based on the isloggedin module is a very thoughtful process as you can not show content based on this knowledge.
    This has nothing to do with the update, you probably only just noticed this behavior but this has been the case since BC born.

  • Secure Zone Login Reporting

    Question:
    I have searched but can not find anyway to do this.  I have a school site that has sent out secure zone passwords to all the parents.  They would like to know which parents have actually logged in to check out the secure zone.  Is there anyway to run a report on this?
    I know this info shows up in the live feed but only recent activity shows there so that is not much help.  Any ideas?
    Answer:
    There is no way you can view who is logging in other than in the live feed or recent activity in the customer tab. However you can view the secure zone usage which is under the secure zone action box.

    Hi,
    Inspect the form and you'll see that it draws its style from ModuleStyleSheets.css. Update those styles in any way you want: http://goo.gl/T0We6
    Kind Regards,
    Alex Pavelescu

  • Firefox secure site login issue since updating to Leopard

    I have been using firefox to access my online banking as safari would not work with the drop down menu's within the site.
    All was working well. I updated to leopard and it was still working, until firefox updated it's security. It now will not pull up the password page to my banking site. comes back "not able to access at this time, try again later"
    Anyone have any ideas?
    Thanks,
    Larry

    Thanks I forgot, I updated on the PB but didn't do it on the iMac.

  • Multiple Secure Zones with a Single Login Form

    Hello, I've created a login form and 20 different secure zones. I am needing to redirect users to their own personal secure zone automatically once they login (without the need for them to choose the secure zone) Can you please let me know how this can be done? Thank you much

    Hi
    The main difference is :
    Using generic secure zone login option : When customer logs in , he stays on the same page. I mean , Generic secure zone in BC doesn't support redirect to other pages . However, he will have access to all the pages that were in other secure zones to which he actually subscribed to.
    Using Specific secure zone login form, you have option to redirect the user to specific landing page and user will have access to data that is placed in this specific secure zone.
    You may locate the Generic secure zone login form in toolbox > site modules > secure zones > sign in form >  as shown in below screenshot :

  • Secure Zone Customer Activity Tracking

    I'm new to Business Catalyst, so this may be obvious to some of you, but I have a question about tracking customer activity on my Business Catalyst site. I can track logins into Secure Zones, but only whether/not the customer has logged into the site.
    What I'd really like to do is track a customer's usage of the site - in other words, I'd like to see what a customer's activity looks like on the site. So if a customer goes from Home (secure zone login), to About, to whatever other page. I suppose how much time they spend is too granular, but if I could figure out how to track their site usage, it'd really help me with a client. The only way I can see how to do it on my own is to require users to log in to every single page, which compromises far too much usability.
    So, how about it? Is there anyone that can provide a suggestion, either using the BC interface, or using some other type of tracking mechanism?

    BC can't do that out of the box. You may want to use Google Analytics for that.
    Cheers,
    -m

  • Secure Zone Log In Box issues (when published from Muse)

    I can't log in to one secure zone when I publish the log in box from Muse. When I put the same log in box on a page in Business Catalyst, I am able to use it to log in. However when I take the log in box code and publish from Muse, it keeps denying access. All other log in boxes for other secure zones on the site are working but they have been in place for a while. Has something changed with a newer version of Muse?
    Is there a work around for this (like the way webforms made in BC now have to published in BC and submitted to prevent deletion by publication from Muse)?

    Please share the link to the page where the form is placed , along with test user login details, so that we may further look into this. Also a screenshot demonstrating the issue you facing would be of great help.

  • Login issues with Mobile Theme 50

    Hi All,
    I have an APEX 4.2 application (Mobile Theme 50) which is running on Oracle 10g and is being accessed via iPads. Whenever you exit out of the application by clicking on the iPad button and go into any other App, Mail, Calendar etc, you are forced back to the login page, rather than allowing the user to continue from where they were . We have other APEX applications using a desktop theme that will happily let you check your mail and when you swap back to Safari your session is still there and you can continue on from the page you were on when you left.
    Authentication is a requirement, but I was hoping that once they login and the session hasn't timed out, that they would be free to move about the iPad without having to login again.
    Are there any setting or changes that can be made to change this behaviour?
    Cheers
    Mike

    Hello,
    Hi Mahmoud, sorry I haven't had time to build a sample app, I might be able to knock up a sample this evening.
    This appears to be an iPad specif problem. Tested it on a Samsung and it is fine. There is also one other subtle difference on the iPad itself, that is when you save the URL as a bookmark it always opens within Safari so you can open other apps, then go back into the apex app within Safari and your session is happily running. If you save the URL to the Home screen it opens in a full screen mode (with no minimise options) and you cannot jump out of it unless you are ready to login again.
    After a bit more Googling I found that in the default Page Template for Theme 50 it has the following Meta Tag in the Header.
    <meta name="apple-mobile-web-app-capable" content="yes" />
    From what I can gather this will default the application to run in full screen mode.
    I made a copy of the page template and removed this tag and it now always runs within Safari. (After removing the link from the iPad home screen and creating a new one....Some odd cache problems seem to happen)
    It would be good to have the full screen mode running as it looks neater and obviouly gives you a bit more screen real estate, but removing the meta tags appears to solve the constant login issues....Our users can decide which they prefer.
    Cheers
    Mike

  • Secure Zone Issue

    First of all it is a kind of a nice idea and it seems to work quite well. However, if you put some apps in the secure zone, and deactive it in the open zone, you can still reactivate it in the open zone. That is you cant hide the existance of certane apps, only the date in them. Is that correct? Say you have a secret bank account with bank XYZ and you want to hide that you are using XYZ internet banking app from the open zone, or you want to hide your dating apps from your friends or family - you can't really do this with the current implementation, if I am right.  P.S: I get it, that the date will stay secure and protected, but you can not completely hide your ussage of some apps from the oppen zone. Finally, question if you have a virus or malware in the Open Zone, in theory this should not impact your secure zone? If the infected apps are deactivated? 

    Thanks again, huangzg, for the prompt and professional reply. I am also quite impressed and excited that you looked at my suggestions and considered to implement some of them.  Regarding the remaining open issues, I will repy in blue:
    4. Error when installing apps in SZ
    This should be an issue, we need more details to fix it. Please help to provide, thanks. When I tested the Vibe Z2 Pro, I was not able to install apps in the Secure Zone, via the Play Store (or any other way). When in SZ, I opened Google Play Store, I found an app, I clicked install, and the Google Playstore started installing, after it interrupted and gave me an error message, like there is a bug.  I do not remember the exact error message, but I can provide it if necessary. It was only possible to install apps in the Open Zone. Some other users confirmed that this is the case.  Franky, I do not think this is a problem as the Open Zone is a sort of administration zone where all the apps are installed. So I thought this is a functionality , that it is not possible to install apps in the Secure Zone. That is fine and I do  think it is probably increasing the security of the SZ. However, what bothers me from user perspective, is that the google play store gives error message like as if there was a bug.  Which might confuse users. Although, this is not a bug only a functionality. So I suggested, that instead of getting an error message when installing apps in playstore via the SZ, the SZ could give a message something like "All new apps have to be installed in the Open Zone". Having that said, I do not know if this is possible to implement, as the error message comes form the google play store, so I do not know if you can actually catch the play-store error message or pressing of the install button and replace it with secure zone message. It is just cosmetics. 6. It is a great secure zone but not a guest zone
    Guest mode is coming in Google Android L version. Any devices upgraded to Android L will include this feature. What kind of guest mode will this be? Will it be basically a second secure zone that will be labeled guest mode? Will it only have 1 extra guest mode or several? I am not trying to push the limits, I am just being curious.  P.S. I also think a guest mode could be used as an personal user mode. I could put all the apps that I use daily in the "user mode / guesst mode" and thus the Open Zone would serve only as an admin zone for installing apps. Or think of it as a glorified app drawer. I.e. it would be possible under some conditions to use the guest mode as your own user account with just selected enabled apps. That would go a bit beyond anything that currently exists by other developers. Thus, it is just brainstorming, not a suggestion.  Above changes will be available in K920 ROW L version. I am now testing the Vibe Z2 (5.5 inch, 2 GB RAM). I did not find the secure zone there. Should I assume that the secure zone will only be available on the Vibe Z2 Pro also after the L update? Does this has to do anything with the 3GB of RAM in the Pro version? Vibe X2 and Vibe Z2 have 2GB RAM, is that too little to roll out a secure zone on those phones?

  • Can i change the text of submit button on a login box of a secure zone?

    Can i change the text of the submit button in the login box of a secure zone?
    Or, maybe, i can replace the button with the image?
    So, can this be done, and how to achieve this?
    Any suggestions are welcome.

    Ok, this is the description:
    http://helpx.adobe.com/business-catalyst/partner/add-secure-area-your-site.html
    "You can replace the form submit button with an image by clicking the Use Image Form Button."
    Can please anyone tell me where can i find this "Use Image Form Button"?
    Message was edited by: ChefEng

  • Is it possible to access a secure zone using the login details of another application?

    Given this scenario: A member signs in to an application on another platform (e.g. a MySQL application). Is it possible for that member to access a secure zone of an associated Business Catalyst website without needing to sign in again?
    For example, a BC wesbite is set up to promote a MySQL application. The BC website has help files that only members can access. The member has logged in to the MySQL application and clicks a link to view the help files. The member is forwarded to the help files within the BC secure zone without needing to sign in to the secure zone.
    I guess this scenario is based on the following:
    That the other platform and the BC website are able to share the same member log details.
    The other platform is able to communicate with BC to inform BC that the user has signed in, and this is the member’s log in details.
    That the above can be done securely.
    I’m keen to know if this can be done, and how it would be done. Or if there's a better/different way to achieve the same result. I look forward to your reply.

    hi injpix ,
                 Thanks for reply.  I am using flex builder 3. and i want to access .proerties file from flex application(web application) . The reason behind using .properties file is that user should be able to modify any property value in that file. This file should not be embeded in application swf  means any change in .properties file need not compile flex application. This file would be under the web context  where swf file reside in web server. It should be accessible from flex application at run time.
    Is there any way to implement this. If any one know please reply.
    Thanks.

  • Approve account before login to secure zone

    http://trippnyc.businesscatalyst.com/register.html
    I've followed the advice in this posting (http://forums.adobe.com/message/4250010) to limit a user's access to a secure zone until an acocunt is approved.
    I can't seem to get the approval process to work. Hoping that there is an option either in the webform or the system setting that I am over looking.
    Could someone please explain a best case scenario for a "typical" secure zone approval process for allowing a user to register for a secure zone? What steps the administrator should take and if there should be a workflow or anything else.
    Thanks!

    Hi Cody,
    So you'd setup your form to collect customer's data, including username and password, but not subscribe them to a secure zone. Once the customer submits the form you as a site admin would look at the form submission and make sure it fulfils your criteria, then click on Subscriptions and add the customer to a secure zone manually.
    Cheers,
    -mario

  • Export Secure Zone Username Report

    Strangely enough, I just found that while I can export a report with contacts' usernames and I can export a report with contacts and their secure zones, I can't export a report with both secure zones and each contact's username.
    Can you help me work out how I could do it?
    Even a thought on how to combine the two csv files with a script?
    Thanks heaps,
    Joshua

    Hi Sidney,
    I have discovered further problems now that I have added the login and password fields to the webform.
    1. The webform did not update with the new fields when I went in to customise it. So I had to reset the form to original setup and lose all of the extra coding done on the form including:
    a. javascript to set an expiry date for access to the secure zone
    b. coding to the amount field so that it could not be changed
    c. Zip to postcode and Cell to mobile phone labels
    d. other fields marked as hidden
    Below are screen shots to show that I added the password and login fields but they were not in the webform when I went in to edit it.
    Not good.
    Also, the javascript checking on the required fields for the forms are not working.
    And finally, when testing the form and adding a username and password, the person was subscribed to the secure zone, but the welcome secure zone subscription email giving them the user name and password still did not trigger.
    and
    they were subscribed with a different username, not the one on the form.
    So bottom line, webforms seem to be a bit broken at the moment. Is that the case? I have given up on doing the secure zone subscription from the forms now, and will tell the client it can't be done at the moment.
    I still need to get the javascript checking working on the forms though, and remember submitting a question about that a while ago. Looks like it is still a problem.
    Here is the screen showing that I added the new fields to the form and saved it.
    Here is the web form editor screen - with the new fields not there!

Maybe you are looking for

  • Startup Menu not working

    Hi, My laptop is Pavilion DM4-1160US. I had windows7 and when I tried to install Ubuntu, Windows7 damaged and Ubuntu installation also not completed. Now while restarting the system, I preseed Esc key and Startup Menu came. But none of the options in

  • Exchange server 2013 CAS server high availability

    Hi I have exchange server 2010 sp3(2 MB, 2Hub/Cas) servers. Planning to migrate to exchange server 2013.( 2 cas servers and 2 mbx servers). I dont want to go all traffic single so i am keeping the role separate.. In exchange 2010 i achieved hub/CAS h

  • IPhone UK - soon available on Orange and T-Mobile

    With the recent news that Orange (and T-Mobile) will soon be selling 3G and 3GS iPhone's for the UK market ... Does this mean that O2 will finally be releasing unlock codes for those whom request it? In our household we have 3 iPhones, all on O2 ...

  • Http proxy

    I got a proxy (https) and I added to my wifi setting. It always wants me the username and password, I write these correct but it appears again. What I have to do to use it? I tested the proxy on my desktop and it worked there but not on iPad? Please

  • Unable to boot Safari after update to 7.0.4

    Can I uninstall an update and revert to the prior version of Safari.  New update will network with present OSX 10.6.8.