MobileMagic/SocMan/ImpulsePay scam

Hi I was also scammed. I went into a website that I trusted on my mobile and accidentally press a button on a pop up and realised my mistake that I quickly got out of it but was too late. I had no intention of entering any contest and there was no notice of a competition and there was definitely no notification of payment required. The only notification I got was when there was a receipt on my mobile for £6. I frantically called the number (02035405938) all day Sunday and there was nobody there. I called again the next day and a belligerent East European who called herself Diana (talking about non existent customer service) answered the phone and told me there will be no refund. They obviously expected lots of unhappy people calling on the way their telephone system was set. (Press 1 if you are not happy, Press 2 if you accidentally press the number or words to the effect) Phoned EE customer service also the same response but better customer service but will try to block Impulse pay from charging in future. Sent an email to [email protected] and was told "We would suggest contacting PhonepayPlus if you're still disputing the charge." So I have contacted PhonePayPlus and Action for Fraud and gave them my details.

I was on googling on my mobile 13 May 15 when another screen appeared with a question & answer competition. There was no mention if any cost or prizes. Just 5 questions to answer mainly on geography. I answered these then noticed a tiny box on the screen had automatically been ticked saying I agree to be billed. I unticked this but it automatically became ticked again. I then got a receipt to say I had been billed £30 for answering 5 questions. I have reported to EE and had my phone blocked. Now I will report this scam to Ofcom and report to Police action fraud. This scam is provided by ImpulsePayand managed by ImpulsePay. Contact details:02035422815 or [email protected] phoned the number and spoked sounded like an east european woman who said there was nothing she could do.

Similar Messages

I have received a number of emails saying I ordered somethign at the itune or istore and it was being charged.   I did not do this....is this a scam?   Tried to look on my account info to be sure my credit card is off it.

wondering if there is a scam out there.   I have received emails saying it was a confirmation that Your Apple ID was just used to download Daily Card Pairs $3.99 Category: Games Released: Oct 17, 2014 Version: 1.6 Size: 32.7 MB Language: English Seller: Fan Zhang from the App Store Your receipt No.xxxxxx ( numbers are filled in. )     There was at least two others over the past couple of weeks but my email was down and I am just getting them now.      Is this some kind of scam and if so how do I make sure I am not charged for this
I just went on my apple Id but can not even see where the credit card is on it.   I only ever used it once and thought I had removed it so it would not be done accidentally but I cannot see it at all now. where should I look

Hello how to use this,
The article linked below details how to go about viewing your purchase history in the iTunes Store.
See your purchase history in the iTunes Store
http://support.apple.com/en-us/HT2727
Cheers,
Allen

Fast easy money*** no scams

Make Money Fast and Easy$$$
$$MAKE LOTS OF CASH THE EASY WAY$$ Dear Internet user, good day, this article i've written is all about the fact where u earned an ASTOUNDING amount of money in less than a month and I've decided to share or reveal the secrets behind making big bucks in the Mail Order Business. So all money seekers, read this carefully. **READING THIS COULD CHANGE YOUR LIFE!** I found this bulletin board just like this one and decided to give it a try. A little while back, I was browsing through several newsgroups, just like you are now, and came across an article similar to this that said you could make thousands of dollars within weeks with only and initial investment of only $6.00! So I thought, "Yeah right, this has got to be a scam," but like most of us, I was curious, so i kept reading. Anyway, it said that you need to send $1.00 to each of the 6 names and addresses stated in the article. You then place your own name and address in the bottom of the list at #6, and post the article in at least 200 newsgroups. (There are thousands) No catch, that was it. So after thinking it over, and talking to a few people first, I thought about trying it. I figured: "what have I got to lose except $6.00 and six stamps, right?" Then I invested the measly $6.00. Well GUESS WHAT!!....within 7 days, I started getting money in the mail! I was shocked! I figured it would end soon, but the money just kept coming in, In my firist week, I made about $25.00. By the end of the second week, I had make a total of over $1,000.00! In the third week I had over $10,000.00 and its still growing. This is now my fourth week and I have made just over $42,000.00 and its still coming in rapidly. It's certaining worth $6.00 and 6 stamps, I have spent more than that on the lottery!! Let me tell you how this works and most importantly, why it works....Also, make sure to print a copy of this article NOW, so you can get the information off of it as you need it, I promise you that if you follow the directions exactly, that you will start making more money than you thought possible by doing something so easy! SUGGESTION: Read this message carefully! (print it out or download it) Follow the simple directions and watch the money come in! It's easy. It's legal. And, your investment is only $6.00 (and postage). IMPORTANT: This is not a rip-off; it is not indecent; it is not illegal; and is virtually no risk- it really works!!!!! If all of the following is adhered to, you will receive extraordinary dividends. PLEASE NOTE: Please follow these directions EXACTLY, and $50,000 or more can be yours in 20 to 60 days. This program remains successful because of the integrity and honesty of the participants. Please continue its success by carefully adhering to the instructions. You will now become part of the Mail Order Business. In this business, your product is not solid or tangible, it's a service. You are in the business of developing Mailing Lists. Many large corporations are happy to pay big bucks for quality lists. However, the money made from the mailing lists is secondary to the income which is made forom poeple like you and me asking to be included in that list.
=============================================
HERE ARE 4 EASY STEPS TO GET STARTED<STEP ONE: Get six separate pieces of paper and write the following on each piece f paper "PLEASE PUT ME ON YOUR MAILING LIST." Now get 6 US $1.00 bills and place ONE inside EACH of the six pieces of paper so the bill will not be seen through the envelope (Please make sure that the bill wouldn't be noticed in the envelope to prevent thievery). Send out US $DOLLAR, so it would be more acceptable. STEP TWO: Next, place one paper in each of the 6 envelopes and seal them properly. You should now have 6 sealed envelopes, each with a piece of paper stating the phrase "PLEASE PUT ME ON YOUR MAILING LIST.", your name and address , and a $1.00 bill. What you are doing is creating a service. THIS IS ABSOLUTELY LEGAL! You are requesting a legitimate service and you are paying for it! Like most of us, I was a little skeptical and a little worried about the legal aspects of it all. So I checked it out with the US Post Office (1-800-725-2161) and they confirmed that it is indeed legal! Mail the US $6.00 to the following adresses:
1)Brandon Corbin 307 N. Church St. Lancaster, PA 17603
2) Lierin Quinn P.O. Box 242 Bausman, PA 17504
3)L. Middlebrook P.O. Box 2079 Beaverton, Ontario Canada L0K 1A0
4) Phyllis M. Whiddon 256 JD Road DeRidder, LA
5) D. Goldring 1368 Kenton Rd. Parkville, MD 21234
6) J. Rowland 5039 Alta Colina Rd. Camarillo, CA 93012
STEP 3: Now tke the #1 name off the list that you see above, move the other names up (6 becomes 5, 5 becomes 4, etc...) and add YOUR name as number 6 on the list. STEP 4: Copy this article. Change anything you need to, but try to keep this article as close to original as possible. Now, post your amended article to at least 200 newsgroups. (I believe there are 2.4 million groups) All you need is 200, but remember, the more you post, the more money you make! This is perfectly legal! If you have any doubts, refer to Title 18, Section 1302 and 1341, US Postal and Lottery Laws or Title 18, Section 3005 in the US code, also in the code of Federal regulations, Volume 16, Sections 255 and 436, which states; "a product or service must be exchanged for money received." The simple note in the letter, "PLEASE PUT ME ON YOUR MAILING LIST", makes it legal because you are paying for exchange of a service, (adding the purchasers name to his/her mailing list) for a $1.00 fee. IMPORTANT: Keep a copy of these steps for yourself and, whenever you need money, you can use it again and again. PLEASE REMEMBER that this program remains successful because of the honesty and integrity of the participants and by their carefully adhering to the directions. Look at it this way. If you are of integrity, the program will continue and the money that so many others have received will come way. NOTE: You amy want to retain every name and address sent to you, either on a computer or a hard copy and keep the notes people send you. This VERIFIES that you are truly providing a service. (Also, it might be a good idea to wrap the $1 bill in dark paper to reduce the risk of mail theft.) So, as each post is downloaded and the directions are carefully followed, six members will be reimbursed for their participation as a List Developer with one dollar each. Your name will move up the list geometrically so that when your name reaches the #1 position you will be receiving thousands of dollars in CASH!!! What an oppurtunity for only $6.00 ($1 for each of the first six people listed above). Send it now, add your own name to the list and you're in business!
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DIRECTIONS FOR HOW TO POST TO NEWSGROUPS<Step 1) You do not need to re-type this entire letter to do your own posting. Simply put your mouse cursor at the beginning of this letter, click and drag your cursor to the bottom of this document, right-click and select 'copy' from the edit menu. This will copy the entire letter into the computer's memory. Step2) Open a blank 'notepad' file and place your mouse cursor at the top of the blank page. Right click and from the 'edit' menu select 'paste'. This will paste a copy of the letter into notepad so that you can add your name and postal address to the list. Step 3) Save your new notepad file as a .txt file. If you want to do your postings in different settings, you'll always have this file to come back to. Step 4) Use Netscape or Internet Explorer and try searching for various newsgroups (online forums, message boards, chat sites, discussions.) Step 5) Visit these mesagge boards and post this article as a new message by highlighting the text of this letter and selecting paste from the edit menu. Fill in the Subject, this will be the header that everyone sees as they scroll through the list of postings in a particular group, click the "post" message button. You're done with your first one! Congratulations....THAT'S IT! All you have to do is jump from different newsgroups and post away, after you get the hang of it, it will take about a minute for each newsgroup! ***REMEMBER, THE MORE NEWSGROUPS YOU POST IN, THE MORE MONEY YOU WILL MAKE!!!BUT YOU HAVE TO POST A MINIMUM OF 200*** That's it! You will begin receiving money from around the world within days! You may eventually want to rent a P.O Box due to the large amount of mail you will receive. If you wish to stay anonymous, you can invent a name to use, as long as the postman will deliver it. **JUST MAKE SURE ALL THE ADDRESSES ARE CORRECT.**
================================================
Now the why part
Out of 200 postings, say I receive only 5 replies (a very low example). So then I made $5.00 with my name at #6 on the letter. Now, each of the 5 persons respond to each of the original 5, that is another $25.00 for me, now those 25 each make 200 MINIMUM posts with my name at #4 and only 5 replies each, I will bring in and additional $125.00! Now, those 125 persons turn around and post the MINIMUM 200 with my name at #3 and only 5 replies each, I will make an additional $626.00! OK, now here is the fun part, each of those 625 persons post a MINIMUM 200 letters with my name at #2 and they each only receive 5 replies, that just made me $3,125.00!!! Those 3,125 persons will all deliver this messageto 200 newsgroups with my name at #1 and if still ONLY 5 persons per 200 newsgroups react I will receive $15,625.00!! With a original investment of only $6.00! AMAZING! When your name is no longer on the list, you just take the latest posting in the newsgroups, and send out another $6.00 to the names on the list, putting your name back at #6 again. And start posting again. The thing to remember is: do you realize that thousands of people all over the world are joining the internet and reading these articles everday?, JUST LIKE YOU ARE NOW!! So, can you afford $6.00 and see if it really works?? I think so...people have said, "what if the plan is played out and no one sends you the money?" So what! What are the chances of that happening when there are tons of new honest users and new honest people who are joining the internet and newsgroups everyday and are willing to give it a try? Estimates are at 20,000 to 50,000 new users, every day, with thousands of those joining the actual internet!!! REMEMBER, PLAY FAIRLY AND HONESTLY AND THIS WILL WORK FOR YOU!!! Good luck to all and please play fairly and reap the huge rewards from this, which is tons of extra CASH. By the way, please DON'T try to deceive people by posting the messages with your name on the list and not sending the CASH to the rest of the people already on the list, you will NOT get any. This is the fairest and most honest way I have ever seen to share the wealth of the world without costing anything but our time!! You also may want to buy mailing and e-mail lists for future cash. Make sure you print this article out RIGHT NOW!!! Also, try to keep a list of everyone that sends you CASH and always keep an eye on the newsgroups to make sure everyone is playing fairly. Remember, HONESTY IS THE BEST POLICY. IMPORTANT: If you're not interested in my article, (don't want instant cash), please pass this message to anyone who wishes quick money. Thank you so much.==============================

Right, thanks for your reply.
This is purely a report over an audit table. The "key" column represents the key columns of another table of what data has been inserted, updated or deleted.
ORDER_NO=35399^RELEASE_NO=*^SEQUENCE_NO=*^
In my example, there are three key columns;
ORDER_NO
RELEASE_NO
SEQUENCE_NO
and the value this audit relates to is stored too,
where ORDER_NO=35399
and RELEASE_NO='*'
and SEQUENCE_NO='* this is a unqiue row which has been audited.
All values are exact matches, including the *'s which are the ERPs system if representing "not selected" without actually using null.
You could have the following info:
ID,KEY
10000,'ORDER_NO=35399^RELEASE_NO=*^SEQUENCE_NO=*^'
10001,'ORDER_NO=36647^RELEASE_NO=*^SEQUENCE_NO=*^'
10002,'ORDER_NO=36648^RELEASE_NO=10^SEQUENCE_NO=1^'
10003,'ORDER_NO=36648^RELEASE_NO=10^SEQUENCE_NO=2^
For each audited table the key columns are fixed, of course. Since I am only ever reporting over a single audited table the defined columns in the key column will not change, but their values will (as shown above).
Therefore it is true to say that the key columns can be obtained from the 1st row (or any for that matter) row returned.
Perhaps I should make the report less flexible and hard code these, since I know themm (for now).
This means I only need to retrieve the three values for each.
(Sorry of this seems everso complicated)

BEST BUY CREDIT CARD DEBT PROTECTION SCAM!! BEWARE

I, like several other BB account holders that have written regarding this same exact issue, have been scammed by the debt protection service - for over $1000.
Upon signing up the the best buy card, I was somehow enrolled in the debt protection service. I certainly did not sign on for this service with any knowledge of doing so, and wasn't "asked" by a rep if I wanted the service.
Very long story short, I had been charged for this service without my knowledge, to the point where I now have paid over $1000 for it. As others have pointed out, I am to blame for not being more diligent in regards to analyzing my electronic statements - but for my extremely busy lifestyle, that is the purpose of auto-pay. I know what my payment is supposed to be, and I trust that is what I will be paying.
Once I realized that I had been charged for this service every billing cycle - I began calling Best Buy regarding this issue. My experience was identical to others who have experienced this debt protection scam. They pass me on to several different departments until I am beyond frustrated and exhausted from talking with all of these people and re-explaining my story over and over. Then in the end they always say that the issue will be looked into and resolved within 30 days. I've gone through many of these 30 day cycles. At an escalated level, they conveniently pass all blame onto Citibank as the single entity that controls the debt protection - so all responsibility is ignored by Best Buy.
I've had a horrible experience dealing with this, and despite all of the calls and promises of it being taken care of, I am nearing the end of my time with Best Buy. They are not going to work with me, and I am going to pay for this service and be done with Best Buy for good.
I'll probably receive a scripted response from a Best Buy "Social Media Specialist" as all of these identical complaints have received - stating in the message body "Citibank, N.A. is the issuer of your My Best Buy credit card account. Due to this, we don’t have access to their accounts". Again conveniently deflecting all call for action to Citibank. And I promise that Citibank and/or Best Buy will do nothing to resolve, or even try and help.
You can say that I'm at fault and have to deal with the consequenses of unknowingly signing up for this service and not analyzing my statements more thoroughly - BUT isn't it interesting that so many others have had this same exact problem with Best Buy Debt Protection? Is it all just a coincidence - and are we all just ignorant people who can't manage their accounts? I believe this Debt Protection is set up in a way to do exactly what it has done to me. To take money from people. Upon doing all of the electronic sign-up for the account, it's convenient to sign up for paperless statements - and if you don't watch closely, they will slip and extra charge in there for you.
For all new account holders - or if you are considering becoming an account holder - BE CAREFUL! Once they take your money they will have no sympathy for your situation, regardless of what it is.

Hello edgars-
Credit cards can definitely be a double-edged sword. While at times they allow for greater economic freedoms, they also can cause untold headaches as well. I’m sorry to hear that in this instance, the account protection service on your Best Buy credit card is the cause.
Depending on how long ago you applied for your Best Buy credit card, the option to opt out or in for account protection would either have been a check box on the application or a sign off on the keypad in the store. It’s disappointing to hear that at the time you applied, this particular section was not pointed out to you to make you aware of what you were agreeing to with the card.
As you’ve stated, while the Best Buy logo is on the card, Citibank, N.A. is the issuer of the card and we don’t have access to your account to make any changes or refunds to it. However, it is our goal to try assisting our customers with concerns regarding the Best Buy credit card. If you can send me a Private Message with your full name, phone number, and mailing address, I will communicate this concern to them for review. Generally they should contact you within 3-5 business days of when I submit this information to them. Please keep in mind that I cannot guarantee any particular outcome from that review.
You can send me a Private Message by logging into the forum and clicking on the button across from my name on this post.
Thanks for connecting with us,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Why is it so difficult to CANCEL a subscription to AOLs cyber newspaper, "THE DAILY". It appears to have been made very possible as a scam, so once you give them the automatic, weekly deduction to your credit card or bank account, it's non cancelable!

BEWARE: if you subscribe to AOL'S cyber newspaper (for 99¢ per week),you will have to give them authorization to charge your account weekly vain iTunes/apple account or credit card or bank account. Once you do that you have a better chance having a long phone chat with Oboma about all the people now on welfare, than getting someone to at AOL or APPLE to cancel your subscription. You will get routed all around and put on hold and finally referred to a forum where this has been REPEATEDLY asking ...and, per APPLE, answered. In fact, when you follow the APPLE given link (a live person at APPLE sends you the link by email but can not tell you what to do on the phone) ... And you go to the link, you will find ...as I did and others commented they did too...that the link suggestions do not work to allow younto cancel The Daily!   At this point younwill have over an hour, perhaps 2 (as in my case) invested and STILL NOT HAVE IT CANCELLED.
What incompetence by AOL and APPLE!   Or wait; do you really think this is made so complex, not by incompetence, but by design?
You mean you think AOL ...once the got your account debit authorization working, the want to make it nearly impossible for you to stop them from continuing to "milk the cow"?   They do have a dubious, to put it politely, record onmcustomer care (reason theynlost literally millions of paying "AOL Members" starting about mid 1990's ...and then making AOL free before ALL their "members left".)
Ok, so it is not hard to see AOL doing something like this. I admit. However, with ITunes participating in the billing for "the Daily. Onto your Aplle Account credit card or bank account, do you think the generally ethically run APPLE would participate in the AOL scam too? Why can't or doesn't,t APPLEgive you a straight answer or take care of stopping the itunesnbilling for "The Daily"? Thismismbad enoughmthat a forum has started on the question and APPLE refers youmto that NOT VERY HELPFUL, short, old forum discussion.
Is there a conspiracy here ... A scam?   Or, is there some logical and reasonable explanation?   Absent a such a good explanation, this is class action lawsuit material ...to recover all the amounts deducted from customers who wanted to cancel but did not have the time and endurance to figure out how to cancel.

Yoor post is very confusing. AOL's iPad magazine is called "Editions" and it's free. "The Daily" is put out by TheDailyHolding and is owned by Rupert Murdoch. You've already posted in another thread where the solution was given. Other people seem to have manged to get unsubscribed.
Best of luck.

I got text messages from iCloudreport regarding my lost iphone , are they scams?

I lost my iphone two month ago and I got a lot of emails from "Find my iphone" saying that my phone has been found in at least three other different countries. Today I received a text message from a unknown phone number saying that: "Find my iphone service: your iphone 6 64Gb Gray lost/stolen has been found. You can reclaim it now at: https://icloudreport.com/?imk=3544070.....(8 more numbers)...., Apple Inc. " I clicked the link, it led me to this address"http://icloudreport.com" it looks the same as icloud home page. I feel this is suspicious because I really did not put any hope on my lost iphone been found. Is this a scam?
I then rechecked the emails that I received in the past and I found that some early emails I received are from "[email protected]". The link in this email direct me to "losticloud.com" while the most recent emails are from "[email protected]" and the link in this email direct me to "icloudreport.com" (which is the same as that in the text message). Is any of the email I got is scam? I remembered I did login through the emails so I'm a little worried.

It's all fake. If you had set up 'Find My iPhone' you could find the phone yourself, provided it's on, not wiped, and able to connect to a network. If you didn't set it up you can't locate the phone and neither can anyone else. The emails are phishing, trying to con you into giving away your login.

Is remedial action needed if you click a link in an unsolicited 'scam-looking' email and the link went 404?

Mac Mini 2.4GHz Core 2 Duo; 2GB memory; OS X 10.6.8. Incident occurred while using Firefox 35.0.
The latest/most current discussions I can find are from 2013 or older. Assuming more than a year is plenty of time for "new" malware or even "virus" that can affect Macs to be developed and distributed, I can either assume that "no news is good news"-- 'no new malware/virus possibilities' for Mac, or swallow my pride and ask the question: Is there any malware or other harmful/malicious computer code--read, something that could steal my identity if/when I do my taxes online this year--currently known to be a threat to home non-business Mac computers?
I ask because I committed the sin of all sins.....I got an unusual email from a vendor from whom I made one purchase (on ebay, a few months ago), asking me to loan "him" a sizable amount of money so he could "pay his hotel and retrieve his passport" while stranded in a foreign country. A very clear and not particularly uncommon scam method.....another flavor of the "grandma I'm in jail in Mexico" scam......and I'm one who constantly wonders how in the world people continue to allow themselves to get scammed (in my head when reading of other people doing it) by clicking on a link OR opening an 'attachment' in an unsolicited email. It wasn't tagged as "spam" by my ISP's very-good spam filters.....it was in my normal inbox; and, it was from a vendor I've done business with.
There was no attachment, but there was a link; I hovered the cursor over it; the lower left of my monitor showed the link exactly the same as it appeared on the page. I figured, well, it seems to be to the correct URL (knowing the seller's web address outside of ebay because I had visited it before finding he sold the same items on ebay). So, I clicked the link. Without a second thought. There was no other 'contact info' in the body of the email, so I thought the link looks authentic so I'll just go see if there's any information there about the owner being out of the country or ????.
The link took me to a Google "404" not found page. It was only there that I noticed the URL/link had an added letter; a stupid lack of attention on my part. The site could not be found because the URL was misspelled. I still was blissfully unaware that I violated my own rule (not to click links or attachments in unexpected email from entities I don't know or aren't currently transacting with). So I just closed the window and forgot about it.
It was only on waking this morning that I realized what I did.....and started worrying that I may have been directed to a phony "404" page that, without any further action on my part needed, might have contained something malicious that could be passed to anyone who connected to the page. I don't even know if that's possible, and I have so far not seen any unusual activity on the computer. But soon I will want to file my tax return....and I worry about the timing of this unusual-possible-scam email and the beginning of "tax time" here in the states?
So, in summary: Should I be worried that I fell for some new (since 2013) method of unknowingly downloading malicious software to my Mac? If so, what should I do now?

I don't even know if that's possible, and I have so far not seen any unusual activity on the computer.
No, it's not even remotely possible. What you encountered was an attempt to scam you, and a pathetic one at that.
Identity theft in general is a significant threat to any computer (a term encompassing Macs, PCs, iPads, iPhones...) user. However, that threat most commonly arises in the form of "phishing" and you didn't play along with it. The likely reason the email appeared to have come from one of your previous eBay vendors is that his email address was harvested using any number of methods. The email probably didn't even originate with him. eBay is a rich source for obtaining such information.
eBay has a fairly helpful guide on the subject: http://pages.ebay.com/help/account/recognizing-spoof.html
To answer your specific questions:
Is there any malware or other harmful/malicious computer code--read, something that could steal my identity if/when I do my taxes online this year--currently known to be a threat to home non-business Mac computers?
No.
So, in summary: Should I be worried that I fell for some new (since 2013) method of unknowingly downloading malicious software to my Mac?
No — although Mac-targeted adware has arisen since that time and is a rapidly growing annoyance that can make using your Mac practically impossible, it will not directly cause information theft as you have described it concerns you. Furthermore, it requires your participation to install it in the form of an Admin name and password — and it requires deception to convince you to supply those credentials. Learn more about how that happens here: How to install adware.

I Yogi is a complete scam. I have had a problem with my mIPhone 4s and somehow diverted to IYogi who assured me that they could fix the problem if i paid £65.00 The problem was fixed and one month later I received a "No Service" message on my phone. I

I Yogi is a complete SCAM having already paid for 2 help calls £60 approx I once again had NO SERVICE on my IPhone 4s and was told by their operative that if I paid another £40 for one year cover this would include an upgrade to the IPhone mid August or September. I refused to agree to this and said I would report them to the National Press. Suddenly.... my service was restored. I now want my initial payment refunded and will stop at nothing to get this back.
What is happening here is this: Once you agree to pay for 2 help calls they then at some point disconnect your service and try to get money from you to reconnect. I will report this SCAM to the Media and hope that this SCAM CAN BE STOPPED.
I also blame Apple for allowing this to happen in the first place because when trying to access APPLE HELPLINE you are diverted to this I YOGI crowd of thieves and money grabbers who are operating under the mantle of Apple.
BEWARE.....ONCE YOU AGREE TO PAY YHEIR INITIAL FIRST 2 HELPS THEY THEN AT SOME POINT CAUSE YOU ANOTHER PROBLEM IN AN ATTEMPT TO GET MORE MONEY FROM YOU..... beware of this I YOGI THEY ARE SWINDLERS !!!!!

TheArtificialNerd wrote:
I can say 100% that the AppleCare phone number only redirects to other AppleCare groups.
ALL of them Apple corporate or Apple Authorized partners.

I recieved a scam email from apple. then sent me the same email using my own email account. how do I report this to apple. can't find any contact details.

hi over the past month have received maybe 5 scam emails from apple.
I opened one the other day cause I thought well maybe it is from apple.
went through the steps and it was amazed at how well they did at copying apple website. you could even go to the apple shop page from their page!
what set me off that it was fake was that I tried to open the other apple pages along the top and it wouldn't let me. so I opened my own apple page and logged in. and realised that they don't ask for your bank details in your Apple ID account.
anyways so now what has happened is I got an email today " from myself" with this same scam email. it is as if they have hacked my email account and sending me these emails. I want to report this to apple but am unable to find any contact details apart from call back options. does any one have any advice on this.

I've had that same exact issue, I received the first e-mail claiming to be from Apple last night (though over the past week I've received two other scam e-mails from different addresses claiming that my bank transactions have been aborted). It said it was from my own address, and I checked it closely to make sure it wasn't a spoof account but found it was indeed my own e-mail address. Five minutes ago I changed my password, and I have just now received a second e-mail exactly the same, still coming from my own account. My best guess at an explanation is that it may have been sent before I changed my password and there was just a delay in the message sending, resulting in it coming through after changing my password.
I've now forwarded the e-mail on as an attachment to the [email protected] address, however this still doesn't help me with regards to stopping these e-mails. It concerns me that even though I changed my password they still possibly have access to my account. I tried checking my account activity but as opening the mail app on my iPhone is considered as a log in and I check it almost twice an hour, it's impossible to tell which could possible be an intruder logging in.

Iphone 6 Trade-in program COMPLETE SCAM!!!!!!!!!!!!

The trade in program for the Iphone 6 seems to be one of the biggest scams I have ever seen from Verizon. This is not only coming from personal experience, but from multiple sources of research. I sent in a PERFECT condition iphone 4S (8GB). I had the phone powered on the night before I mailed it in order to delete the "find my iphone" function, everything was in perfect working condition. I got an email just the other day saying they are denying my full $200 refund due to me sending back the wrong phone. The email stated I selected the 4s 8GB online when filling out the return information (which is correct, because I owned an 8GB 4s), but the email stated i actually sent back in a 16GB 4S that did not power on. They refunded me $36 for a phone which clearly was not the phone I sent in. So naturally i call the trade-in hotline, sit on hold for 25+ minutes and speak to a manger named Aaron who told me there is NOTHING he can do. He also mentioned that they take pictures of the phones in the warehouse, and that in the pictures it CLEARLY SHOWS THE PHONE IS POWERED ON. What flippin bullsh*t is Verizonplaying at? Denying my refund saying it doesn't power on, when pictures show IT IS ON. I literally went round and round with this Aaron and wasted an hour of my life getting nowhere. He told me he has no power to issue a refund (which is a LIE, mangers do have this power). My boyfriend had the exact same issue, received a $36 refund saying his screen was broke (when it was actually in perfect condition per the attached pictures on his submission). The manager he spoke with, someone named Joe, argued with him but in the end issued him a refund for $164, the balance after his $36 refund. I got nowhere, was told all they can do is escalate my issue. I have spent the last few days researching this, and I am not alone. There are so many forums online describing how this trade in program is a complete scam. It screams CLASS ACTION LAWSUIT. Verizon's warehouse is clearly not tracking phones correctly and denying claims based off of lies. How can you deny my claim for full refund due to the phone not powering on, when the pictures show the phone ON?!?!? I HATE Verizon and I should have left years ago. I honestly would have never upgraded had I known what a terrible program this is. I even showed my old 4s to a manager at a corporate Verizon store who looked over my phone when I placed my order for the new 6, I'm not stupid enough to send in a broken phone. Shame on you Verizon. If I don’t get my refund issued, this is the last straw with Verizon. I don’t care how much the cancellation fee is, I’d gladly pay it in order to rid myself of this horrible company. I spoke with a women Named Sheila on sunday who actually told me that I would get a full refund, she told me my phone was in perfect working condition. She told me it would be issued by today first thing via email. But of course I never received anything, just another customer service LIE from Verizon. I told this to Aaron who just kept telling me he couldn't issue me the refund, lies on lies on lies! Has anyone else experienced this issue and if so, how did you rectify it?

I am also a victim. I went through the online process and registered both our IPhone 4's on September 26th. Somehow Verizon managed to remember to send us the iPhone 6's, yet they forgot that we registered for the rebate. According to the rebate process which when completed, automatically directed me to the page where I ordered our IPhone 6's, we were going to receive $200 in gift certificates each for our iPhone 4's. When we received the iPhone 6's, the enclosed documents stated that shipping materials would be sent to us within 5 business days and not to send in the phones until we received the shipping materials. Amazing that they told us that information in the boxes containing the new phones, but when I call the department at Verizon that is running the rebate program, they can't remember that I went through the rebate process. I copied down the order numbers for the new iPhones, but they said they needed the numbers that they emailed to me. I have checked all our email accounts, including the Verizon email account I never use, as well as all the spam folders and I never received such an email. Now they tell me I can go through the process again, however now it says they will only credit $27 each for the two phones. No way would I agree to receive only $54, when the site previously stated I would receive $400 in rebates. So, I guess I will have to wait for the class action lawsuit. I have been with Verizon for several years, including cable and phone. Why do they risk my business? They charge more then anyone, yet I've paid extra to receive the best quality services. Now I'm thinking I need to take my business elsewhere. It seems that I am not the only one experiencing similar problems. I guess Verizon feels the risk of a successful class action is worth the price they would have been obligated to pay to their good customers. Honestly, if this attitude prevails, they will eventually go down. People are getting sick of paying the exorbitant rates anyway. Once they get ripped off like this, they are not going to take it anymore and they will just sign up with their competitors. I hope everyone floods these websites with complaints. Maybe, it will scare off some potential new customers. At least make them pay, in some way. Make sure you tell all your friends how you were ripped off by Verizon. Honestly, I expect these complaints will be deleted by Verizon soon.

Where do I forward an e-mail message that say it's from Apple, but appears to be a phishing scam?

I received an email with a reply address of [email protected]
Here is the body of the message:
"As we strive to secure your account, please be informed to upgrade to our latest security platform *****
Your privacy and protection is our concern.
Apple Support"
However, the embedded link does not go to a secure Apple site. Attempts to forward the e-mail to Apple get a reply stating that messages are not monitored. Anyone know where I should send the e-mail? TIA
<Edited by Host>

Here's the Apple paper on the topic. It seems the scammers are hard at work. Your post is the second in a short while reporting a phishing scam.
https://www.apple.com/legal/more-resources/phishing/

Data usage scam? Really upset customer seeking help!

I have been a long time customer with Verizon. Our data usage has become unmanageable!. We have 5 iphones on our family share plan. We began with 10 GB after upgrading one of our phones & being talked into the family share plan by the in-store salesperson! We had the unlimited plan on all lines until then! This is where the trouble started. Each month our data has increased when we've made no changes to how we use our phones. Each time I increase our limit our usage always goes up! We have high speed wireless at home and all use it when at home. We also use Wifi at work. Our kids are in school all day so their usage wouldn't increase drastically.
We are now up to 16 GB. Two of the lines doubled in recent months. I've called Verizon on 2 occasions and spend at least 30-45 minutes on the phone talking with either a Verizon rep or an Apple rep to help determine what the problem is. I honestly believe Verizon is ripping us off! This last time I put what I had learned about data usage to a test using 3 of our 5 phones. I went the cellular data and turned off all apps. I left on the main cellular data so the statistics data would still show. I made sure all apps were closed in the background. I turned off all notifications and turned off all email accounts from checking for mail. I shut down location services also. This should have completely shut down data usage on each phone while they weren't being used. I cleared the data usage statistics on each phone and went to the home screen on each phone. (I took screen shots of each step on all phones for evidence) I waited 5 minutes to go in and check the statistics for data usage on each phone. Guess what I found? Data usage on all 3 phones when nothing was being used!!! After investigating further, I found out the data usage on all phones was under "System Services" When I asked the customer service rep on my last call about this, she offered to give me a credit for usage but would not tell me what the credit would be for or how the phones were using System Services when all data was supposed to be restricted. What a scam - I'm paying $450+ a month now for 5 lines and am stuck with contracts on all of them. It is enough to make anyone mad. Has anyone experienced this and if so, can you provide any help on how to fix this?

micgunn2
You should check your usage on each device to see what may be using data. This can be done via Settings > Cellular > (Optional) System Services.
When you start a new billing cycle, you can reset your usage on each device to account for your usage via Settings > Cellular > Reset Statistics. It's recommended that you setup a reminder via your Calendar to Reset Statistics on the beginning of each billing cycle.
Lastly, there was an issue at one point causing the iPhone (while sleeping) to drop the WiFi connection and default back to the cellular connection. That has since been addressed via an update, but you want to keep each device up-to-date otherwise. [ iOS: Updating your carrier settings ]

HT201303 Today I received a fake iTunes receipt for $699.99. There was no money paid from my account - and no live links in the email. So this was a failed scam. Hopefully Apple is doing something about this?

Even though the links didn't send me to another site (as some have reported), and no money was taken from my acount, this is too close for comfort. Apple, please take action against this (apparently Rusian - at least that's where the links lead) invasion.
Thanks!

That phishing scam has unfortunately shown up quite a bit lately.
See this document:
Identifying fraudulent "phishing" email

How can I remove the mywwwcop scam from my macbook pro?

How can I remove the mywwwcop scam from my MacBook Pro laptop?

Safari?
Press command + option + esc keys together.
When Force Quit window opens up, click Force Quit.
Hold the shift key down and launch Safari.
Best.

CBE collections debt, or phishing scam?

Hello,
I've been a verizon customer since 2006. I've kept the same number, but switched plans twice (from family to individual a couple years ago, and from individual to prepaid very recently). About a month after switching to prepaid, I started getting calls (up to three times a day) from CBE collections group about an outstanding debt from verizon wireless of ~ $35.00. I've always paid my bills online, using autopay. When I checked my online account (which I've had for years), my balance was zero. I've been to both of the local stores, and both told me as far as they could see, my account balance was zero and in good standing. I've called verizon probably half a dozen times (with hold times up to an hour and multiple dropped calls), and talked to both customer care and financial services. Everyone has been very confused, and told me my account is in good standing, and I owe verizon nothing, and they didn't know how to help me. The most recent customer care rep actually told me with certainty that this sounded like a scam to her, and I should block the numbers and report it to the police.
When I've talked to CBE collections, they've told me they can't give me any kind of verification unless I give them my verizon account payment password (!!!). However, they assure me that they are 'not a scam'.
Given my recent plan switch and the fact that CBE collections has a partnership with Verizon, I'm 90% convinced this is actually a legitimate bill that is being handled very badly. I hope it's in fact a phishing scam-- if it's real, I am extremely angry about how it's been handled. I am very seriously considering changing providers.
Under the circumstances, I am hesitant to pay CBE without some kind of verification from Verizon. How do I go about getting a written verification that this is a legitimate debt, when customer care has no information? If it's not, how do I get a written verification that I can use to challenge any damage that CBE has done to my credit score?

CBE Group - Debt Collection Solutions
They are a legit company. But I would not give any account password or social security numbers or verify anything with them.
They could be zombie debt collectors or collectors that have no right to your Verizon account.
Go on line and get a free credit report from the three major credit reporting agencies for free once a year.
Annual Credit Report.com - Home Page
Good Luck

MobileMagic/SocMan/ImpulsePay scam

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