Money refund my sons order
my son order some game without parents permissoin. we want to refund them.
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...
Similar Messages
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I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you have DISABLED MY APPLE ID. Is this a punishment you use to anyone who takes up a stand against charges being made unauthorised on their account?. Please tell me why you have disabled my account. When will my account be restored? If not when will you refund ALL my purchases made to APPLE/ITUNES? I can then move on to another brand and hopefully better customer service. After reading articles regarding APPLE ID DISABLED it appears common practice from your company to DISABLE anyone's account if they question unknown charges. Please reply with your intentions regarding the unauthorised payment and the DISABLING of my account.
David Forrester.
Sent from my iPad
On 18 Mar 2014, at 09:20, iTunes Store <[email protected]> wrote:
Follow-Up: 319042795
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Dear David,
Welcome to iTunes Store Customer support.
I understand that you have been charged an additional 9.99 GBP for a purchase that not authorized. I know how eager you are to know more about this purchase and I am happy to look into this for you.
David, the purchase worth 9.99 GBP was for a day pass from "NOW TV for Apple TV." To review your iTunes Store account's purchase history, please follow the steps in this article:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Please reply to this email and let me know if this purchase was unauthorized.
Thank you for being an iTunes Store customer. Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Lang_Country: en_gb
User Storefront: UK
Concern Type: Problem Not Listed
Web Order #:
Content Title: NOW TV Day Pass
Provider Name: BSkyB
Track IDs: []
Purchase Date : 2014-03-16 12:33:48 Etc/GMT
Purchase Device : Apple TV
Comments : I am being charged for what is listed plus another _9.99 for Apple TV pass. Did not authorise this _9.99 charge and not sure what it is exactly.
<Personal Information Edited by Host>This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly. -
I accidentally bought the wrong package how do I get my money refunded?
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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how do you stop a download of a movie if you dont have enough space and how do you get the money refunded to your account
All sales are final the moment you click buy.
Make space and download it -
Cancel Suscription to Creative Cloud and Money Refund?
Well I just ended my first month to month payment suscription and wanted to see how the money refund worked 'cause I didn't use it as much as I wanted because of personal issues, and I cancelled almost at the end of the month and as a begginner thought that the money refund were to be automatically back but then I've being searching how to contact the staff to ask for the refund but everything leads me to the page where only shows how to cancel the suscription or to ask here... So... hope someone could help me without gaving me the link to the page of how to cancel the suscription, Thanks.
Hi Kovah,
Please contact the support for the cancellation and refund at 800-833-6687
Regards,
Sheena -
Why i can't use my creative cloud,i pay the money this month.my order no is
why i can't use my creative cloud,i pay the money this month.my order no is:
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]Try Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
HT3951 refund my uncompleted order
refund my uncompleted order not download properly because of system memory problem
No one here can give you a refund. Only Apple can. Contact iTunes Support.
http://apple.com/support/itunes/contact/ -
Hi I just recently downloaded an app, and I was wondering if I could return it and get my money refunded back?
The app store states very clearly that all sales are final.
If you want to try, contact Apple customer support: http://www.apple.com/contact and see what they say. -
i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
How do I get my money refunded? I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected. I just want my money back.
"this" being what? You posted in the Workspaces.acrobat.com forum, which is a free service.
If you subscribed to any of the paid services see Cancel your membership or subscription | Acrobat.com online services -
This is ridiculous i want my money refunded immediately! The web site is a joke and it should be alot easier to contact a support team rather than having the whole world read this note through an online forum. Absolutely ridiculous! Someone better contact me back to resolve within 24 hours@
I feel the same exact way! I am absolutely livid with how much I have been charged over these past few months. How is it I was informed by my school that Adobe would only charge us $9.97. After I signed up, I dropped the course which required us to have Adobe Cloud. Now I check my bank account and I see I am continuously being charged $32.04 every month. This is abdolutely outrageous! Now I'm calling trying to cancel it and they're telling me I have to pay an extra month. This is mind blowing! Something needs to be done.
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I've ordered an iPhone 5c Dec.,15. My order was cancelled.But finally I've been waiting either for the full refund or the phone for 3 ddays already. What shouldI do? b
Contact whomever you made the order with. If you ordered through the Apple store, you will have to contact them. This is a user to user technical support forum. No one here could help you with that issue.
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Recently I ordered a $423 order from Best Buy, but there was a payment issue. I went into my local store to figure it out and ended up canceling my online order and purchasing the item in-store. Right now, my purchase in-store was taken out of my bank account, but my previous order cost is also still pending in my account. Since the order was canceled, but the payment is still pending will it be put straight back into my account when it finishes pending or will it be taken out and sent to me in a check like it says in the refund policy? The debit card I used is a Visa, but since it is from my local credit union that I am a member of I wasn't sure if the money will be put back into my account or sent as a check? Also, do I have to wait until the date is passed on the pending payment for it to be refunded into my account/mailed?
Thanks for the help!Hi jordyrae95,
Placing an order online should be a quick and easy process, so it's disheartening to hear you encountered difficulties with your recent purchase. I was glad to read though that the staff at your local store was able to help you find a solution by placing another order.
Whenever a BestBuy.com order is cancelled or returned, we automatically refund the original form of payment. Since you paid for your initial order by debit card, that same card should have been credited immediately upon order cancellation. Just keep in mind that the funds may not post back to your account for several business days -- the exact timeframe required varies by card issuer.
If you don't see record of those funds in the next 5-7 business days, I'd encourage you to contact the customer service hotline listed on the back of your card or on your monthly statement. I have confidence that an account specialist will be able to answer any questions you may have about any pending transactions, as well as provide an overview of that company's processing times.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message -
Can I get a refund using my order number instead of a Verizon phone number?
I had Straight Talk for ages and I hated it. I finally had the funds to switch and buy a phone. Verizon had the best coverage and price, so I bought an iPhone 4S online. While I was buying it I paid for a prepaid plan. I also filled out the necessary section to have my number ported to the new phone. I checked on the port status and after about 14 hours it said it was successful. I assumed I would be able to activate my new phone with my number as soon as it arrived. When I attempted to activate it nothing worked so I was sent to a customer service rep by the automated system. He asked for my temporary number because I apparently should have received one. He also asked about whether or not I was sent a SIM card, although it's an iPhone so it shouldn't have been terribly necessary, or shipped outside the phone. I said I had neither a temp number nor a SIM so he directed me to a local store to get a card. When I arrived they said I did not need a card but that there was no sign that my number had been ported and was a Verizon number or that I had paid for the service. The only way to activate the phone I paid for was to pay for the service and port my number all over again. I am a college student and I need the $55 I paid originally back. But they have told me that I can't get it back until the second month worth of service and number port I did goes through. Even though the first one didn't to begin with. I feel like I should be able to use my order number from the original purchase to get a refund because I didn't use the service on the order. Does anyone know how I could do that or who I would call? Because the orders department apparently can't do refunds and prepaid can't help me until I have a Verizon number. And the month of service that I paid for online (the original one) isn't associated with a number any more so having a Verizon number probably won't help.
Let's get this straightened out for you, anneyem! Do you have prepaid service with Verizon Wireless or a contract? If you have prepaid please reach out to their department at 888-294-6804 option 4 option 6 option 4.
RobinD_VZW
Follow us on twitter @VZWSupport -
Can i get a refund if I ordered wrong book on ibooks and cancel it please?
Can i get a refund and cancel a book if I ordered the wrong one on ibooks?
Is it a book that you've bought or is it only a pre-order ? If pre-ordered then you can cancel the pre-order : iTunes Store: About pre-orders (you aren't charged for pre-orders until they are released, so there shouldn't be anything to refund)
If it's an already released book that you've bought then purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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