I have rented a movie in itunes and i wan't able to watch it because the sound did not work can i get my money refund
i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.
Similar Messages
-
I have rented a movie on iTunes and it says I'm running out of time to watch but it is not downloading the movie can someone help
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
-
I have rented a movie on iTunes and it won't download. I don't get an error message. It looks like it is downloading but doesn't progress
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.
Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I have the iPad 2 16GB, bought it in August 2011, I worked perfectly but in mid-August 2012 I took her to the store because the microphone did not work reviewed and changed me, but to my surprise that the new iPad had the problem is disconnected WIFI signal I have to be glued to the router, and I did everything he says is supported by the Apple and all other pages and forums regarding this problem is not solved and always disconnects when connected always disconnects again!! passing will be settled as no longer factory warranty although it has neither the three months I renewed new, please help because the investment has been great and I can not use only as "a mirror" I'm waiting a true solution, thanks ....
Sincerely,
CatlosThis does help me because I am pondering on wether to buy an airport extreme to solve my ipad 2 connection woes. I have an extremely old router dLink 524....but I have NEVER had any problems with it at all ever. My xbox connected great to it and netflix ran flawless through my xbox.....now I have an ipad2 and an apple tv and they are BOTH having horrible connection problems. I have read most of the forums on how to fix it by changing the settings on my router but since mine is so old I couldn't do some of the suggested solutions. So here I am debating on whether to spend all this $ on an airport extreme? I am just hoping that if I go and purchase this, my connectivity issues problems will go away like yours did. Just wondering if you have ATV as well and if the AE solved its problems? I have read about AE solving ipad2 wifi problems, I'm just hoping it will solve my ATV as well.
**Glad they didn't "moderate into extinction" your post yet, lol, Thank -
I have rented a movie from iTunes but where is it now? I have looked under videos,as someone suggested, but there is nothing there and no tabs to choose.
It does take some time for a movie to download, could it still be downloading ? Also the rental tab is only there when you have rented a movie. If all else fails talk to iTunes support, they have helped me in the past.
-
I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank
Does this happen quite often?
-
Hi I tride to up dat my phone did not work.
Hello Litlemelt,
Thank you for the details of the issue you are experiencing when trying to update your iPhone. I recommend reviewing the following article:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I hve an ipad1 and i rented a movie and each time i try to play the movie it goes back to the main menu and it did download properly how can i watch it its from itunes? I
Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues
-
I bought a movie on itunes and it won't sync to computer - it says the computer's not authorized
The computer is authorized and I can transfer all other purchased movies and TV shows. Just not the most recent.
Have you tried signing out and then signing back into your account on the iPad? Settings>Store>Apple ID>Sign Out. Restart the iPad and then sign in to your account again and then see if the movie will sync.
Another thing that you can try is transfer purchases from your iPad to the iTunes library and then try to sync.
I realize that you want to sync a movie from iTunes on your computer to the iPad, but I am just trying to think of a way to "reset" your iTunes account and get everything back in order again.
You tried restarting the iPad and resetting it as well? Quitting iTunes, restart your computer and then try again?
One other thing that is really a long shot but you can try it - and it works for third party apps that are crashing - download an app - any free app - that is supposed to reset some security issue in your iTunes account and maybe that would work in this case. -
Hi there
So I just changed from an iphone4S to an iphone 5 because my screen didn't work any longer on the 4s but the phone itself still works so I managed to get all my contacts etc BUT for some reason I can't transfer all my music across to itunes and therefore I can't get it onto my new phone, it only transfers about 50% of it.
Then when i go into music on the iphone 5 it shows the music but won't let you play anything and just flicks through all the songs without playing anything.
Can anyone help please?
Thank youThank you - I thought that might be the case BUT why doesn't the music play that I have bought from itunes - do you happen to know please.
All that happens is it just flicks through it all and won't play any of it???
As in I select the song and it just flicks back one screen (if I am making sense).....
I am really stuck and cannot work out what's gone wrong that's all.
Considering a reset of my new iphone and trying again but done that once and it's still the same. -
Can i get this fixed???
You posted in the wrong forum. Repost in the iPod Nano forum.
-
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
-
I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?
I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action -
Just wondering how to download a movie on the iPad and then take it in the car or on a plane and watch it... Is it possible to rent a movie on iTunes and then watch it elsewhere, where I don't have access to Internet?
Absolutely. You can rent or buy a movie in iTunes and once downloaded to your iPad, watch it without internet access. You can do this directly on your iPad. Open iTunes on your iPad. Browse, then buy or rent what you want. Once downloaded, your purchase will appear in your Video App, which was preloaded on your iPad.
Maybe you are looking for
-
Memory issue with Podcast !!!
Hi, I have several issues with the Podcast App. - i cannot sync podcast that i have downloaded on my laptop using itunes to the iphone, - when i download some podcast directly on the iphone, i cannot play them, i still have to stream them, - i have u
-
How do I allow access to non admin network users to disk volume?
I would like to allow access to a specific volume (disk) on one of our networked macs (Mac1) to all users. I've set user accounts on Mac 1 for all network users. These users are "regular" users, not admin. They can access this disk (and all others on
-
ERS - 'AutoEvalGRSetmt Ret' setting in Vendor Master
Hi Experts, Our customer is looking for implementation of ERS functionality for their vendors. In order for ERS to work, we have make 3 settings in vendor master 1. GR-based IV, 2. AutoEvalGRSetmtDel, 3. 'AutoEvalGRSetmt Ret' The third settings indic
-
In the "about my mac" Storage is almost full and it states "other" what is other?
in the "about my mac" Storage is almost full and it states "other" what is other?
-
Hi, I'd like to query v$undustat end return the results as per 3 h blocks on 'begin_time', and have SUM(any column) for that block (period of 3h). Any suggestions are appreciated. Thx, Dobby