More x64 woes wtih Crystal Reports 2008

I have an application that has been in production for a few years and has its first user with an X64 machine. My developmnet machine is x64 and I have worked out all of my developmnet issues.
The application is built in Visual Studio 2008. It has a variety of DLLs. About 20 of these dlls each contain a winform and a Crystal Report. These dlls are "FieldTests" (fieldtest_a.dll, fieldtest_b.dll, etc.). Each of these dlls depends on a single dll called "FieldTestBaseClasses.dll". There are a number of other dlls in the app containing business logic and then the main UI which is an winform EXE application.
When trying to open reports, the X64 user gets the familiar message: "An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required."
I know about this problem and have solved it in the past by just changing the application's target CPU to x86. However, this app has about 30 assemblies and I have done this but it doesn't solve the problem.
I have spent 2 days experimenting with this and have come to teh conclusion that all of the assemblies in the application must target the same CPU. However, if my main exe targets x86, it renders my manifest invalid and I can't install the application.
I have rolleld everyting back so that everything in the app works except for running the crystal reports. Luckily, this still functions properly on teh x86 machines.
I need a way to solve this without messing up the rest of the application. My client is very unhappy and has asked me if there is another reporting tool I can use.
Any guidance you can give me would be much appreciated.

Hi and thanks for the quick response. I am aware of the fact that there is no x64 runtime which is why we need to specifically target x86 in our applications.
I'm not deploying from a server.
The known resolution is that I have to now change the clickonce deployment itself to x86 which will wreak havoc on my client's deployment. The automatic click-once updates will fail for every user and everyone will have to uninstall the application and then install it again from the original source.
Because the application is widely deployed and is used by remote users who are not computer savvy, this is going to be very disruptive.
I was hoping that perhaps SAP had rethought their x64 support or provided some other type of solution.
Thanks
julie

Similar Messages

Crystal Reports 2008 runtime error while running on Windows Server X64

I have a .NET web application compiled as X86 in Visual Studio 2008 invoking Crystal Reports 2008 SP2 that's running fine at a number of sites running Windows Server 2003 X86.

When deploying this app to Windows Server 2008 X64 I get the error message below. 

I'm aware that there is an unanswered question similar to this already in the forum but my application is compiled for X86 and I've tryed installing a variety of run times including "crruntime_12_2_mlb.msi" and "crredist2008_x86.msi".

What combination of compile and run time is needed to get around this issue?

Thanks.


ERROR MESSAGE **.

An error has occurred while attempting to load the Crystal Reports run time..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. .

Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information..

Source Error: .

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. .

Stack Trace: .

[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime..

Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly..

Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.]
 CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +399.
 CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +218.

[TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.].
 CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0.
 ChartsEnterprise.UI.GenReport.CreateReport(String reportname) +42.
 System.EventHandler.Invoke(Object sender, EventArgs e) +0.
 System.Web.UI.Control.OnLoad(EventArgs e) +132.
 System.Web.UI.Control.LoadRecursive() +66.
 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean .includeStagesAfterAsyncPoint) +2428.
Edited by: PSernz on Mar 25, 2010 3:58 AM

What combination of compile and run time is needed to get around this issue?
See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki. I think I may not have that wiki updated up to FP2.5, so the FP2.5 msm is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975182010E/cr2008fp25_mm.zip
msi is here:
https://smpdl.sap-ag.de/~sapidp/012002523100002975312010E/cr2008fp25_redist.zip
Check the version of the CR assemblies referenced in your project. The use the wiki above to deploy the correct runtime.
Ludek
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Crystal Reports 2008 in Windows Vista x64 + IIS7 DOESNT WORK!!!!!! HELP!

Hi,
I´m developing an application with Microsoft Visual Studio 2008 and Crystal Reports 2008 Professional
(i´m not using the Crystal Reports 2008 for .Net basic)
As I have Windows Vista x64, my ASP.NET applications run under IIS7, but for my surprise, Crystal doesn´t work under Vista x64 + IIS7. I got the following error:
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
When I run the same routine in an Windows Application the error doesnt occur. It only happens under Web Applications.
I tested in a Windows Vista 32 bit and there´s no error....
Crystal Reports 2008 does not work in II7 x64 ?
Is there any solution?
Please.... help me!!!!!

Hi Fernando,
Please read and follow the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] for future topic posts as yours violates the current policy.
You will need to build your application to run in 32 bit only mode. This note explains how to do it:
[Set app to 32 bit mode|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do]
Jason

Crystal Reports 2008 x64 Runtime

When running a Crystal Reports 2008 and Visual Studio .NET 2008 windows application on a 64 bit Windows Server 2008 the following error message appears : "An error has occoured while attempting to load the Crystal Reports Runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containg the correct version of the Crystal Repors Runtime (x86, x64, or itanium) required."
I read in the forum that this error message appears because there are no 64 bit dlls for Crystal Reports 2008.
Well, I've installed either CR2008RedistSetup and CRRedist2008_x64.
When compiling the application in Visual Studio .NET 2008 I need to use the 32 bit mode or the 64 bit mode.
How can I do to solve it?

Only the .NET 2005 (CR 10.2) and .NET 2008 (CR 10.5) bundles are 64 bit. You must compile the app as 32 bit and use the 32 bit CR runtime. Runtime file links are here;
https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567
More information re. 32 bit and 64 bit versions of Crystal Reports is in [this|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e] article.
Ludek

Crystal Reports 2008 Redistribution on 64 Bit Server

I have a small application that uses Crystal Reports 2008 in not-integrated mode. Meaning that the .rpt files are seperate from the web application and the web application has to know the absolute path to the .rpt files before it can run them. My question is how do I deploy Crystal Reports 12 to a windows server 2003 x64 server? I have installed the redist.msi and the reports won't work I keep getting the following error:
Server Error in '/imacs' Application.
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.]
   CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +411
   CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +220
[TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.]
   CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0
   imacs.imacs.viewPrint.lnkView_Click(Object sender, EventArgs e) in C:\inetpub\wwwroot\imacs\imacs\viewPrint.aspx.vb:186
   System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) +131
   System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) +140
   System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +39
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3215
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
My only guess is that there is some configuration I am not doing on the server. Can someone help me?

I think the frustration is coming more from the combination of lack of support for x64 (quite surprising for such an established product) combined with a site that's very difficult to navigate and use (the BusinessObjects site).
We ourselves have also just invested a great deal of time in building some Crystal Reports for a pilot system for a large US Insurance Company and cannot choose to avoid a 64-bit target server. We deploy at the end of next week and though we can compile deliberately for 32 bit as outlined in your post, this causes all sorts of other issues with other assemblies we are using that are not binary compiled for a specific platform and that we cannot ourselves recompile.
To be concise, your posted solution is not really a solution unless a number of other assumptions are true that we all know in practical terms to be unrealistic for anything but the simplest of apps.
For us, pulling Crystal at this point is embarassing for the customer (they specifically requested that we use it) and for Business Objects, and creates a deadline crunch in our project plan as we convert to Telerik or some other x64 solution.
We will certainly follow up with phone support to see if there are other choices (doubtful), but given that you offer a trial version of Crystal 2008 I think it's remiss that there are no clear guidelines in a publicly-reachable forum that discuss in detail how to deploy completely to x64 including ensuring that other related issues to using a 32-bit compilation on x64 are mentioned/covered. I certainly can see that even an advanced developer would continue to hold out hope that there is some configuration option combination that will work.
Finally, can you provide any guidance on when Crystal Reports will catch up to Windows 2000, 2003 and 2008 and provide a 64-bit runtime?

Crystal Reports 2008 Runtime, Windows Server 2008 64-Bit AND SharePoint2007

Hi Guys,
here i'm again.
Well I'm developing on a 32-Bit OS with Crystal Reports 2008. I've deployed my solution to SharePoint, but when i try to call a report in the aspx-Website i get the following error:
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Here are the technical details:
- Windows Server 2008 (64Bit)
- IIS7
- Microsoft Office Server 2008 (64Bit)
- Crystal Reports 2008 SP3
I've read, that there isn't a 64-Bit runtime version of CR2008. Then i tryed the two following suggestions i found in this forum:
1. Try to run the IIS-Application-Pool in 32-Bit-Mode -> This don't work, because SharePoint then throws a "Internal Server Error - Code 500" (no SharePoint Sites are available).
2. Try to compile the Visual Studio Project as 32-Bit -> This don't work, because SharePoint could not load the assembly
Well, are there any other hints, suggestions or experiences how i could get this to work?
Thanks in advance,
Christian
Edited by: C.Kaiser on Oct 12, 2010 5:22 PM

Hi,
I Have a Doubt Similarly which is related to the above post.....
I had created a asp.net website with sql db, Its running fine in my PC, But when i host it in my server It shows an Error like..
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Could not load file or assembly 'CrystalDecisions.Design, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified. "
I am Using Visual Studio 2010, and my Server is Windows Server 2008 R2 32bit
I am also attaching the screenshot of the error.
Can anyone Please Help me , Its Very urgent..
Anyone Please Help Me ,,,, Its Very Urgent .......
Thanks In Advance...

Crystal Report 2008 on Windows Server 2008 64bit

hi,
I tried to run a Crystal Reports Web Application on a Windows Server 2008 64bit but I got this error:
"Bei der Erzeugung des Reports ist ein Fehler aufgetreten.
Der Typeninitialisierer für "CrystalDecisions.CrystalReports.Engine.ReportDocument" hat eine Ausnahme verursacht.
CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: Fehler beim Versuch, die Crystal Reports-Laufzeit zu laden.
Entweder reichen die Berechtigungen des Crystal Reports-Registrierungsschlüssels nicht aus, oder die Crystal Reports-Laufzeit wurde nicht ordnungsgemäß installiert.
Installieren Sie die geeignete verteilbare Crystal Reports-Datei (CRRedist*.msi), die die erforderliche Version der Crystal Reports-Laufzeit (x86, x64 oder Itanium) enthält. Weitere Informationen erhalten Sie unter folgender Adresse: http://www.germany.businessobjects.com/support/default.asp.
"Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information."
The System:
- Windows Server 2008 Standard 64bit SP2
- Microsoft .NET Framework 3.5 SP1
- Oracle Client 10gR2 64bit
- I tried Crystal Report 2008 Runtime, Crystal Report 2008 Runtime SP1, Crystal Report 2008 Runtime SP2, Crystal Report 2008 Runtime SP3.
- Crystal Report Basic Runtime for Visual Studio 2008 (x64)
On a 32bit-system or 32bit-mode (and 32bit Oracle Client) everything is working fine. But I have to use the 64bit Oracle Client, therefore, Crystal Report have to work in 64bit-mode.
Is it possible and what is to do to get it working, thanks,
Martin

It does work on 64 bit OS - as a 32 bit application. CR 2008 is 32 bit only.
See the article [Crystal Reports support of 64 bit Operating Systems|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e] for more info.
Ludek

Crystal Report 2008 SP3 and BO XI 3.1 conflict

Hi every body,
We have a BOE system:
BO XI 3.1
Oracle db 10g
All running successful and can create some types of WebI report.
But we also want reports with Crystal Report.
1> So we install Crystal Report 2008 SP3 (without knowing the conflict error between BO XI 3.1 and Crystal Report 2008 SP3 and overwrite some .dll file). After installing, we can not create WebI report any more. And a error message box display: "DBDriver failed to load: C:\Program File\Business Objects\BusinessObjects ENterprise12.0\win32_x86\dataAccess\connectionServer\dbd_oci.dll ".
2> We uninstall Crystal Report SP3. But this is not the solution. Still error because of missing .dll files.
3> We open BO XI 3.1 setup and repair BO XI 3.1. Even we uninstall BO XI 3.1, delete all of its components and delete in regedit key. We install BO XI 3.1 again. Now we have full .dll file, not missing them any more. But when we open universe and click on Table browser, cannot fetching any tables.
We set rights for Oracle DB user again. But still error: cannot fetching.
4> We searched the solution for this problem on the internet. But not worked, no answer.
Can somebody help me bring back the BOE system state again ? pls :"<
T______T

Hi Paul,
I hope I read your question right!
Yes, It is possible to run XIR2 and 3.1 on the same server although it's not recommended by BO. You will need to make sure they are both pointing to different CMS databases and different FRS repositories, like you already mentioned you will need to specify different ports for the CMS db and Tomcat.
Why not uninstall Business Objects XI R2 in your BO development environment or a spare server (if you have one), and do a clean install of XI 3.1 SP3.
Tip: If you were already having performance issues with your XI R2 environment, I would seriously consider upgrading the hardware. XI 3.1 needs a bit more RAM and CPU than XI R2
Regards
Rim Geurts

Two problmes between Crystal Reports 2008 and Bex Query

Hi Gurus.
I have two problems with Crystal Reports 2008 when It obtains data from a Bex Query (SAP MDX query connection).
1) I have defined some Parameters Fields using the follow options:
Type: String
List of Values: Dynamic
Value Options Level1:
 Show on (Viewer) Panel :Editable
 Prompt text: <text>
 Sort Order: Ascending by value
 Prompt With description Only : False
 Optional Prompt: True
 Allow multiple values: True
 Allow discrete values: True
 Allow range values: False
When I execute the report with the client of Crystal Reports 2008 (the developer tool), in the initial screen shows a list box where I can select the values from the left box and add it to the left box (as a usually filter). When the number of options (LOV) is more than the maximum of the system, I have a input box bellow the list box, where I can insert any value (manually) and a button to insert it into the left box. When I publish the Report in the infoview, this filter is modified and the input box where I can introduce manually values is not showed and I can insert only the values showed in the list box, it causes that I can`t select a lot of values that is in the master data of SAP BW, because they arenu2019t listed in the list box.
There is any option to ability this option in the infoview.
2) My Bex query, have a date filter with variable in the restricted key figures, when I execute a Crystal Reports, the infoview (and the Crystal Reports 2008 designer) ask me 2 times the same date, first only the date and second the date and the rest of parameters (introduced in the report of Crystal Reports).
Why I need insert the date 2 times? How can I modify the Crystal Report for ask me only one time all the parameters?.
Thanks.

Hi Abhilash.
Thank you for your information.
1) Yes, the parameters are created in the Crystal Reports designer. I have created the parameters in the Crystal Report because I use the same Bex Query to create some Crystal Report, in other case, I will need create some Bex Query.
2)The Bex query has the date filters and I have created some filters in Crystal Reports designer, the date filter from the Bex query is created automatically in the Crystal Report Designer but I don't use it, I haven't created it anytime. I use my filters only in the record selection. The date filters from the Bex query is showed as Static, and I can`t delete it, if I modify the parameter to dynamic or static with values, at first step ask me again static without values and the second step of the report execution ask me the parameter as I have defined in Crystal Reports Designer, my parameters fields are dynamic. A lot of reports have subreport, but I have created one of them without subreport (to trial) and the Crystal Reports ask me the date filters at first execution, and when I insert the date filters, in the second step, ask me the date filters again and my parameters fields again.
Thank you again.

Issue with use of shared variables in Crystal Reports 2008 Offline Viewer

Hi,
I have a report that contains a number of sub-reports which include drill-down functionality. The report returns data relating to an individual team with the user being able to view top level summary information in each area from the parent report and then drill into the sub-reports to view see more detail. The data returned by the sub-reports is filtered, using sub-report links, based on the team code parameter value given by the user. This parameter field resides in the main report.
One of the values returned by the main report is the team name. This is passed to each sub-report using a shared variable and each sub-report displays this team name as part of a heading.
This all works fine in Crystal Reports 2008, but when a report, containing data, is opened using Crystal 2008 Offline Viewer there is a problem with the shared variable. The value is displayed correctly when the user initially drills into the sub-report. However, when the user begins to drill into grouped data within the sub-report the value passed to the sub-report using the shared variable disappears.
How can I ensure that, when a report is viewed using Crystal Offline Viewer 2008, the value within the shared variable is not lost when users drill into grouped data within sub-reports
Thanks
Stuart

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

Performance in the Server with the created report - Crystal Report 2008

Hi
      We have developed a complex report and deployed in the server. It takes more time to process and once if the report created and we are trying to expand a group/navigate different pages, the same time delay is happeneing. Sometimes it takes more than a minute which really kills the performance. My client has accepted the delay while the report is being genrated but they raise question like why it takes too much time just to display the created report.
I tried keeping the created report in Session and rebind on page_load as well stored a copy on the server and rebind whenver postback happens. Both methods working simliar and no improvement the in the performance. Is there any way to kill the time delay in this.( we have an idea like , if we store the created report at client machine and whenever postback happens just bind from client machine instead to hit the server back, Is this achievable)
Any Help would helpful to me
Thanks

Hi
What version of CR are you using?
     Crystal report 2008, I think its in subject of this thread itself. (Version 12.0.0.683)
What if any CR SP have you applied?
    No
What version of .NET are you using?
.Net 3.5 using C# technology (.Net framework 3.5)
What database are you using?
    SQL Server2008
What connection type are you using?
   We have created a Stored Procedure and connected the SP to the crystal report.
What are you comparing the performance to? E.g.; is it faster somewhere else? How much faster?
    No, we didnt compare anywhere. but my question is to avoid the delay in navigation of pages or selecting an item in the group tree. The report contains 100+ pages and client is accepting delay while creating the report but not during navigation or selection( why do the already created report takes more time(even in minutes) to render on navigation or selection and how to avoid the delay))
Define "complex report ".
Nothing complexity in the report even we have used oly less formulas(less than 5) but chats are included and used for each group( we have 6 groups in the report)
Thanks

Crystal reports 2008 SP1 missing in BusinessObjects Crystal Reports website

We have used Crystal reports 2008 as a reporting utility in our application and have released our product last year. During our release the latest software available was Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7 and same was mentioned in our documentation as mentioned in BELOW.
The current supported version of Crystal Reports is Crystal Reports 2008 with
Service Pack 2 and Fixpack 2.7. The installation sequence is as follows:
1. Install Crystal Reports 2008 base.
2. Install Crystal Reports 2008 SP1.
3. Install Crystal Reports 2008 SP2.
4. Install Fixpack 2.7. This can be found under the hotfix section on the web site.
Questions
1) Now the issue is that, Crystal reports 2008 SP1 is NOT available for download in the "Business Objects u2013 Crystal Reports Runtime Packages". Why was it removed? Any clue? Without this our instructions doesn't hold good.
2) If Crystal reports 2008 SP1 will NOT be available any more then what is the equivalent installable for "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" to be used? Can Crystalreports 2008 SP3 Full Build + Fix Pack 3.3 be used instead of "Crystal reports 2008 base + SP1 + SP2 + Fix Pack 2.7" ?
Pls Clarify.

Hello,
Download Service Pack 3.0 full build: https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
and then Fix Pack 3.3: https://smpdl.sap-ag.de/~sapidp/012002523100016815822010E/cr2008fp33.exe
Then you and your users don't need to go through all of those upgrade steps.
Thank you
Don

Crystal report 2008 SP3 Ver 12.3.1.684 application crash on runtime

hi all ...
i have problem running my report using crystal crystal report 2008 SP3 Ver 12.3.1.684 .. it stop responding while i click preview the report ... and my report is connect to ODBC database source provider.. the crystal report will crash while connect using ODBC(RDO) but other than that all work fine ...
here is the error log while try run the report ..thx and pls help as i am no idea for this .. and this report is come one of my SOLOMON SL 2011 while i want to edit my existing crystal report
Description:
Stopped working
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     crw32.exe
Application Version:     12.3.1.684
Application Timestamp:     4c3ddcf1
Fault Module Name:     ntdll.dll
Fault Module Version:     6.1.7601.17514
Fault Module Timestamp:     4ce7ba58
Exception Code:     c0000005
Exception Offset:     0002e3fb
OS Version:     6.1.7601.2.1.0.16.7
Locale ID:     1033

I have about the exact same error and it happens when I hit refresh to update the records. When I go into the Formula Workshop, there is nothing in Report Custom Function. Can you give me a little more detail on how you fixed the problem.
Thanks.

Crystal Report 2008 File Open limit

In Crystal Reports 2008 when selecting File > Open > Enterprise The number of files listed in each directory looks to be limited to around 25 files.
If I have a directory with more then that number of files, I have to move the file to another folder or rename it (using CMC) so it shows up in the first bunch of files if I want to open it.
Is there a way to increase the number of files shown in the Enterprise window?
Thanks

Hello,
Not exactly clear what you want? Save your reports to your D drive would be my first guess.... If you are referring to the \temp folder then change your system Environment Variable from the default to d:\temp and also change the TMP to d:\Tmp.
You could even set your Swap file to d drive also. I suggest you contact your IT department or search Microsoft's site on how to optimize hard drive space when it's limited. PLEASE back up everything first before making changes to your swap file location, if you don't do it right you may not be able to start windows.
Thank you
Don

Crystal reports 2008 sp3 : An error has occurred while attempting to load t

Hello,
Please forgive me for posting in the CR .NET forum because we are using the full Crystal Reports 2008 product and I did not see a category for it. If there is a better forum for this question, please let me know or feel free to move it.
We are having trouble deploying our crystal reports 2008 reports to a Windows Server 2008 R2 server in an aspx application...
I have been working on this issue for 4-days and cannot seem to make any progress, so I would really appreciate your help.
Our Environment:
Development Computer (32-bit, WinXP)
VS2008 (fully updated, was not installed with its Crystal Reports feature)
Crystal Reports 2008 SP3 (downloaded and installed "cr2008_sp3_fullbuild")
Database Server (64-bit)
"SERVER2" is a Microsoft SQL Server 2008 server, fully updated
Web Server (64-bit)
"SERVER3" is a Microsoft Server 2008 R2 Web server.
We have an application that is installed on the Web server and it pulls data from the database server.
The webpages are accessing the database properly. There is a ShowReport.aspx webpage that has the
CrystalReportsViewer on it. We send parameters and logon information to ShowReport.aspx. ShowReport
works properly on our development computer and the report looks good, but it fails on the web server.
We downloaded CRRuntime_12_3_mlb.msi (X86) from SAP/CR and installed it on the web server without any issues.
Our application pool on the web server for this application is set to 32-bit mode. When I launch the
application, it works properly with the database and displays data on web pages, but when I try to
view a report on ShowReport, I get the following error message:
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86, x64, or Itanium) that is required.
According to everything that I have read, I have properly matched the DLLs: On the development computer, "cr2008_sp3_fullbuild" was installed; On
the web server, "CRRuntime_12_3_mlb.msi (X86)" was installed. They are both Crystal Reports 2008 and not .NET. CR.NET was not installed on our development computer, so our application was built with full Crystal Reports 2008 SP3. On our development computer, .ENGINE is 12.0.2000.0 and
the same version is on the web server.
So, I am completely at a loss as to why we are encountering this error. Help, Please!!!
Thank you in advance,
Mike

Hi Mike,
Did you set your project for X86 mode only? If not do so and rebuild and deploy your app.
Thank you
Don

More x64 woes wtih Crystal Reports 2008

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