Movers coupon Stacked with edu student coupon on a price matched item

Question

Earlier today I went into store 543 in fort Lauderdale. I was attempting to buy a Macbook Air, model MD760LL, which is carried online as well as in various stores. I was attempting to do the following: Price match the laptop with B&H photo-video and then use both the movers coupon and the edu coupon. I first spoke to the “manager of the laptop dept,” named Nicolas, who was only able to price match and use the movers coupon. He then called over a gentleman named Josh, whose name tag read, “Bestbuy mobile manager.” Josh then came up with the following excuses: 1) you cannot combine the movers and the edu coupon. After showing him the previous posts from this site, he replied, “you cant believe everything you read online.” After realizing that he was incorrect he moved on to the next excuse. 2) This is a discontinued product so you cant use the edu coupon. While this argument had some merit to it, he let the wind out of those sails very quickly when he changed his stance to the following: “look, were not going to give you that deal, so you can pick one; either, we will stack the coupons OR we will price match, but we will NOT do both.” I once again explained the forums and the price match policy, to which he replied, “you will not be getting that deal in this store.” Other than being slightly abrasive he was professional and courteous. That said, please advise if he is correct, or if I may in fact price match and stack the coupons on the MD760LL Macbook Air.

Answer 1

Hello amf04r,
Using a Movers Coupon and College Student Deals coupon on the same product, providing it qualifies for both, should be a simple process. When adding a price match request into the transaction, things are more complicated.
Per our Price Match Guarantee, coupons may not be used in conjunction with a price match request. Furthermore, the College Student Deals coupons may not be used on clearance items, which the MacBook Air you desired to purchase appears to be. Given this information, you should have been allowed to either use the Movers Coupon or receive a price match.
With that said, unfortunately I can’t speak as to why you were offered to stack the coupons, and I apologize if you were provided any conflicting or incorrect information while you were attempting to sort this request out at the store. Using the information you registered with the forum, I don’t see a receipt under your purchase history for a MacBook Air, so it doesn’t seem you went through with this purchase. I would encourage you to return to the store if you desire to use the Movers Coupon or receive the price match.
If you should have any questions, please let me know.
Regards, 
Tasha|Social Media Specialist | Best Buy® Corporate
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