Movie purchases not downloading

Hi i have been on my computer for a couple of hours now just trying to figure out what the problem is.. i have a prepaid itunes card and i purchased a tv show and a movie off of itunes. the problem is is that its not downloading because something keeps popping up that says there was an error in downloading this file. the disk you are attempting to use is full deleting files and emptying the recycle bin would free up space. im confused as to what disk its even talking about!!! someone please help me this is very frustrating!!

It's talking about your hard drive. You have too many files on it and there isn't enough room to store the movie you're attempting to download. You're going to need to do some "spring cleaning" and delete a bunch of stuff before continuing.
To give you any indication of what you need to delete, a 2-hour movie is about 1.5 GB.

Similar Messages

  • HT204370 My movie is not downloading but the movie extras are, how do i get the movie back without re-purchasing it?

    My movie is not downloading but the movie extras are, how do i get the movie back without repurchasing it? I've tried searching through my available downloads but only the extras showed up not the movie. All my other movies are there including the extras from the movie. I really want the movie & I don't want to repurchase it if I can avoid it.
    When I tried to get it through my Purchased in iTunes - iStore it says
    " You have already purchased this item" 
    "You have alreaady purchased this item but it has not been downloaded. To download it, select Check For Avaliable Downloads from the Store menu."
    Which leads me right back to having all the other tv shows & movies that aren't on my laptop downloading but not the actual movie I want. I already have the extras but I really would like the movie .
    Any help or advice would be appreciated
    Thank You

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT1657 Rented movie does not download on Apple tv

    Dear apple. You've done it again. You ruined our movie night. Rented movie, got all ready to start watching. Now the movie does not download. Wrong on your Sid as Internet works (100Mbps) and other content/trailers download swiftly.
    I am extremely ****** of that this happened again. I have lost the past hour trying various things and now finding a way to get my money back.
    Please up your game.

    Thanks King_Penguin,
    The fact that I logged into an apple.com site fooled me to believe that this was a 'report a problem' site.
    I since found the 'report a problem' link.
    Wasn't easy to find (could not find it on my apple TV or iPad) had to:
    log into iTunes via laptop, and then
    click on iTunes Store (right top);
    click on account (quick link or at bottom);
    select "see all' next to purchase history;
    click on small arrow next to 'problem' purchase (movie rental for me);
    click on 'report a problem' (at bottom);
    click on 'report a problem again (now inside the purchase details)  - redirect to browse
    fill in details, and
    submit.
    As you can see quite a long process.
    The long process and my missed movie night were the frustrating parts.
    The reponse from Apple Customer Support was swift and extremely good - makes up for the frustration.

  • I downloaded some movies and the I-Tunes extra for the movies will not download

    I downloaded three movies on ITUNES and the ITUNES Extra for them specific movies will not download. I have the latst update version of ITUNES installed. I've hit the download button and it states "ITUNES extra has errors   please try again".
    Can anybody assist!

    Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!

  • Several purchases not downloading to iPhone and ipad

    Several purchases not downloading to iPhone and ipad - just get an "unable to download message" also can't access previous purchased audiobooks in the purchased section, it ask's me to purchase again?

    Hi ...
    Try resetting the devices.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    If that didn't help, test on one of the devices.
    Tap Settings > General > Reset > Reset Network Settings
    If helped on one device, do the same for the other.

  • HT203167 My movies will not download to my iPad. And I the downloads are not available for my computer. How do I cancel or get the movies to my iPad? I am on wifi and 3 g. Not happy

    My movies will not download to my iPad. And the downloads are not available for my computer. How do I cancel or get the movies to my iPad? I am on wifi and 3 g. Not happy

    Hi,
    For all people struggling with connecting their iPad to their router, constantly getting 'Incorrect Password' even though you have entered the correct one - this may be your solution as it just resolved my issue.
    In your router settings online (usually found at 198.168.1.1) change your security from WPA2 or WEP to WPA.  For my iPad it for some reason only accepts WPA but now it is running without problems.  Let me know if this helps.
    Cheers.

  • Purchased HD movie will not download to hard drive

    I have a windows vista laptop and windows xp desktop, both have latest iTunes, have have my library on an external mybooklive hard disk, I consolidated the library to the external drive with the vista machine, and pointed the XP machine to the library, when purchasing music i can download from the Cloud to the drive, I have purchased a HD 1080 movie using Apple TV, the movie plays on the Apple TV but this is streaming from the cloud I have tried to download the movie using the XP & Vista machines from the cloud to my hard drive, but it will not download, I get a dialogue box that says,( "This cannot be played in HD on this computer" "if you buy the HD version, you will have to transfer an HD-compatible device in order to watch it. Or, you can buy the SD version and watch it on this computer" ),
    I do not want to buy the SD version, I have already bought th HD version, I would like to store it on the external drive and stream to the Apple TV or my Ipad4, in the dialogue it says I can transfer to another device, only it will not download,
    can anybody please help with this? as I beleive I should be able to store it on the drive ready to play to those devices,
    if you need anymore info please respond,
    many thanks in advance,
    Tom

    Seriously, does no one know the answer to this? Do apple guys read these forums I have sent direct to apple too and no answer, please someone ,can you help
    Frustrated thank you

  • HT4972 Rental movie will not download on iPad error message try again later but I have enough space to download

    I have rented a movie buy it will not download. I get an error message saying try again later. I have ample space for download on my iPad so I don,t know why it will not download

    Hello elsbeta,
    The following article outlines how to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • Movie purchased not showing in library, movie purchased not showing in library

    I purchased Frozen in HD and it's shpwing as a purchase in the iTunes store but not in my library. It's saying all purchases have downloaded? help!!

    Hello hotsone,
    You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
    iTunes: Sync purchased HD videos to iPod or iOS device
    http://support.apple.com/kb/TS4223
    Cheers,
    Allen

  • WiFi iTMS purchases not downloading

    Trying the new WiFi iTMS in the iPhone 1.1.1 update... I can navigate fine through WiFi iTMS and can plan sample tracks. When I select a track for purchase, it asks for my iTMS password, but then the track just moves to the Downloads area with a status of "waiting..." Yes, I am on a WiFi network.
    ?

    I posted this request on http://www.apple.com/feedback/iphone.html
    copy and paste it as well.
    I would like the ability to browse the iTunes store on the iPhone when on the EDGE network and add them to a "download queue" that downloads only when WiFi access is available or when I am back on my home computer.
    To me and many other people, the iTunes store on the iPhone serves as a great way to purchase and download new music on the fly. This is the most useful when I want a new song I hear on the radio or from a friend, etc. But since the iPhone store is only accessible via WiFi, the instant ability to find the song and purchase it is unavailable when I most want to use it. I usually forget the name of the artist or song by the time I get to a wifi network or computer.
    This feature I'm requesting would allow me to purchase a song anytime anywhere but would not complicate or slow down downloads because they would not be allowed over EDGE. Thanks!

  • Rental movie is not downloading

    I am recently new to this. I bought a new macbook, so I know the problem is not my laptop. I have itunes installed into my computer, and I recently signed up for Itunes. My first attempt to rent the move did not work. I checked on the side bar that says downloads: there is nothing. So I did what the support center told me to do. go to store and click automatic downloads.... nothing happened. So i went back to repurchase the movie and it says that I already purchased it. HOwever nothing is downloading... no name or title.. nothing. If  i already paid for it, why is it not automatically downloading or exist in the downloading section? HELP

    Click Contact Us at the bottom of this page, then click Contact Itunes Support

  • HT204370 Movie will not download. How to get it to download its been 3 days

    What to do if u purchased a movie and it will not download?

    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox, you WILL NOT lose any bookmarks, history, and settings. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • Movies Purchased not showing in Itunes.

    I recently built two computers one running Windows 7 Professional and one running Windows 8 Professional.  On both machines I have had similar issues.  I am running iTunes 11.0.4.4.  Upon the initial installation and running of iTunes I have all of my cloud purchases showing, Music and Movies, along with Match working with my music library.  After a day or so I started getting issues where I was having to accept the license agreement upon opening iTunes and sign into my account and reactivate Match each time I opened the software, I was able to apparently fix this using discussions previously on these forums (thanks b noir). The problem that remains is that while the cloud symbol appears on both the Music and Movies tabs, none of the Movies that I have purchased and are in the cloud are showing, only the ones I have downloaded.
    I have tried all the ususal recommendations of ensuring that in the prefs>store> tab I have Show iTunes in the Cloud Purchases check box checked. Additionally, I have the Show movies in the Cloud option selected from the View menu when in the Movies tab of iTunes.  If you have any ideas on troubleshooting tips please let me know.
    Sincerely,
    John

    Try making sure your movies are not hidden . I had the same issue but when i un hid them they all came back

  • HT4009 In app purchase not downloading on my iPhone 5...?Help

    Hi I have downloaded an app named "Car Logbook" on my iPhone but there was a upgrade in the app of Rs 110/- otherwise I could not use the full app so I upgraded it using my credit card..It says that the in app purchase is done but its not downloaded so press OK to download...I have pressed that hundreds of times but the upgrade is not yet downloaded...I tried on wifi even the app is just of 3.5 mbs but it didn't worked I restarted phone den also it didn't worked even I deleted the app and installed again but den also it didn't worked...can anybody help me on this pls...

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • In apps purchase not downloaded

    Hi, i have purchased items using in apps purchase, it was not downloaded to my phone, but subsequently my credit card bank called me to verify the purchase. When I confirm, the items was not send in the apps, i tried to purchase again, it will return a message: "Purchases have been made, please click ok to start download" but i click ok, nothing happen, apple do not download my in apps purchase and the apps already charged me.
    How do i refresh the memory so that i can purchase again or recover the purchase, very annoying as it always asked me to click ok to download but nothing happen while i cannot effect anymore in apps purchase from the apps.
    Please help. Thanks.

    I have the same problem, but I am on the Air i7 which shipped with Lion.
    I sold my old Air with the USB stick but had a Snow Leopard DVD that I purchased before the old Air.
    Even though it's like a bought one, it has exactly the same error.
    If I start from DVD, via a restore drive, the i7 Air kernel panics. 'Unsupported cpu'
    This is a categorical disaster, and I've been using these Mac thingies for 15 years.

Maybe you are looking for

  • How can I get  the MDX-statement which is generated in a query?

    Can I somehow get the MDX statement, which is generated when I create a Query via BeX Query Designer? I am using JCo to connect to BW (3.0b) and to execute MDX statements from a standalone JAVA-application. It would be very helpful to have the statem

  • No. of Foreign Trade data

    Hi All, In case of Export Orders we cannot combine   deliveries   into a billing   document as the header data - u201CNo. of Foreign Trade datau201D differs in the deliveries.Our requirement is to combine export related deliveries into a single invoi

  • Showing db results in different pages

    How can I do to show a query's results that is too long (more than 200 rows) in more than one page (showing next, previous, first and last links)? I'm using a servlet that attends the request and then this servlet forward a jsp page with the results.

  • Performance impact on using too much try catch block

    I have several questions here: 1. The system that I'm developing requires to be high performance, but I am not sure how will try catch block affect overall performance. 2. I wanted to know which would be more efficient (result in faster processing) H

  • Sharepoint asking for credentials when logging in

    Hello Community     Using Sharepoint 2010 Server with the UI, when a user in the trusted domain in another forest logs into the intranet (the trusting domain in the other forest) the user is prompted for username and password. How can do you stop Sha