Movie won't download to ipod

I have an iPod touch with 4.2.1 software. I have another movie on here, but I bought that one off of itunes.
When I first open iTunes I get a message saying
"iTunes.exe has been set to run in compatibility mode for an older version of Windows. For best results, turn off compatibility mode for itunes before you open it."
and also
"iTunes has detected that it is not the default player for audio files. Would you like to go to the default programs control panel to fix this?"
The error message that appears when I finish syncing my iPod is
"Grandma's Boy was not copied to the iPod "iPod touch" because it cannot be played on this iPod."
I restored the ipod and synced everything again, but still got the same message that it could not be played on this ipod..

Have you tried the Create iPod or iPhone Version in the Advanced tab of iTunes? The format may not be compatible with the iPod and the "creation" may fix that problem.

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Whatever they come in when I download them from itunes. If you tell me how, I will look and see what they are. Thanks.

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I have a movie in my iTunes account but when I connect my iPod Touch it doesn't appear as an option to sync. I also have an App which said it could work with the iPod Touch but it also is unavailable for sync.
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For the video see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
iTunes: Sync purchased HD videos to iPod or iOS device
For the app is it likely because:
- The app is not compatible with model iPod and its iOS.
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Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

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iTunes: May be unable to transfer videos to iPhone, iPad, or iPod - http://support.apple.com/kb/TS1497 - incompatible format for devices.
I don't know if this applies to digital downloads too:
iTunes: Purchasing and viewing HD videos - http://support.apple.com/kb/HT3209 - "When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page." Other details about which formats are downloaded and when. To download as SD uncheck "Download HD when available"

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I actually have this same issue from my iPhone. I didn't know until tonight. After several fruitless emails to Apple support, I removed all my pictures and videos on my iPhone to make room for the movie I bought and after downloading 4.8mb the issue started there too. Here's the initial issue:
I am running Itunes on my PC Windows XP Home Edition version 2002, running service pac 3. It's a Dell Inspiron 1011, Intel Atom, CPU N270 @1.60Ghz, 0.99 GB of Ram. I have broadband internet with a download speed (according to speedtest.net) of 6.11mbps.
I purchased The Hobbit: The Desolation of Smaug in SD one night before bed and in the morning (roughly 8 hours later), it had completely downloaded the extras, but the movie itself only downloaded 250kb and told me it had 261 hours remaining to download. However after watching it for a minute or so, one moment it told me it had 50 hrs to go then as many as 600, when I checked a few minutes later, it said 126 hrs remaining and went as high as 64,000 hrs remaining. I'd really love to be able to watch this movie in iTunes on one of my devices. I have another $30 on account that I'd love to use.
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Thanks again - I've had limited success with this.
Erasing the iPod disk (which, for any other luddites who worry like me, does not delete the OS - just the music data) meant that iTunes could finally find the iPod and restore it. It started syncing and all appeared well...
...until, that is, the sync finishes and you hit disconnect. The iPod ejects from iTunes, and shows the 'OK to disconnect' screen with the usual white progress bar.
When the disconnect progress bar is full, the iPod resets itself, and afterwards has no accessible content on it (0KB free under 'settings'). Which is odd, as when you reconnect it iTunes it syncs OK, as if nothing were wrong (the capacity and disk usage is shown correctly).
I've tried restoring again since and the pattern happens routinely. It doesn't matter if it's left plugged in during the 'ok to disconnect' screen or unplugged - it resets itself all the same.
I suspect this is heading towards 'terminal' status but am all ears if there are any other potential solutions!
Nick

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I'm not trying to sound bad, but did you make sure you have the option checked in iTunes to sync movies/videos? I had this same "problem" and freaked out for a good hour before I noticed the default in itunes is set to NOT sync anything but music. Double check that you have the box checked to sync videos and that the files are in itunes.

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Joe b!
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Hi Joe,
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Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
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Hello Kary,
Welcome to the Apple Support Communities. If you cannot find your purchase, the following article will walk through downloading a past purchase through iTunes.
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http://support.apple.com/kb/ht2519
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How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
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Hi Dangler19,
Thanks for using Apple Support Communities. If you are unable to watch your rented movie, you can report this to the iTunes Store by following this article:
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sydelle wrote:
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You have been told that you do not have enough storage space. Start deleting other movies, music, apps, etc. until you have enough room.

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I appreciate you're frustrated with the situation but it's hardly 'Snarky' telling you the truth regarding your specific comment. I've offered an answer elsewhere - I've just checked and it still lists Apple TV rental for me, though the item may not appear if you've not had the e-mail detailing your purchases yet.
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