Moving downloads to a new PC

I have purchased Adobe Professional for another PC, unfortunately that PC has died and I want to get Adobe on to this PC, any ideas?

To install it on your new computer you need
(a) the install media/copy of the original download
(b) the new serial number
(c) if it was an upgrade, the original serial number of the old product
If you have installed or reinstalled it on more than two computers in the past, the software may say that there have been too many activations. It can help to deactivate it on the old computer, if the software lets you (it often doesn't). If you are told there are too many activations you must contact Adobe (NOT post in the forum), who are used to resolving this for you; it's a normal part of reinstalling, but a reason to allow lots of time for the process.

Similar Messages

  • Moved iphoto to trash and downloaded and installed new one but still tells me to prepare and upgrade it when I have done it 2 or 3 times now... how do i get it to open so I can upload my photos?

    moved iphoto to trash and downloaded and installed new one but still tells me to prepare and upgrade it when I have done it 2 or 3 times now... how do i get it to open so I can upload my photos?

    It helps if you provide details - not just a problem
    What exactly dod you have and have you done?
    What version of iPhoto did you have and what version do you now have? Of the OS? If you are upgrading from iphoto '08 or earlier did you download and RUN the iphoto library upgrader?
    What is happening including exact messages
    LN

  • Moving Calendar to a New Computer & Moving Data: Downloads and Add-ons

    Moving Calendar to a New Computer & Moving Data: Downloads and Add-ons
    The handle says is all. Totally lost here & in a virtual house of cards. Please first see screen-shot.
    I have the Mozilla calendar (Lightening?) program on my computer. Is this screen-shot Thunderbird or is it an add-on called Lightening that was added on to Thunderbird? I don't even recall how I acquired in a few years ago. Whatever it is I find in invaluable. Indispensable. Brilliantly conceived. A superb creation.
    Notice that I have several calendars in different colors for different purposes and a long task agenda on the right. Wonderful program!! I absolutely love it! I can not afford to loose these calenders and this data. However, big caveat, entrusting my life (our lives) to it has become extremely dangerous for it's a virtual house of cards upon the purchase of a new computer. The move-over is more like a career most of us already have one. Need anyone really wonder why PC sales are down? Res ipsa loquitur.
    FIRST ISSUE:
    I must move this/these Mozilla program/s and calendars over to the new computer but I don't have a clue where to begin. What must I download? Thunderbird? What must I add-on? Lightening? Is this a suite of programs? All I care about are my calendars and task agendas that you see in the screen-shot -- not any email programs etc. Just this personal management system that you see.
    SECOND ISSUE:
    After I downloading, installing, and adding-on what I need, how do I then move (migrate) my profile (data) over to new computer?
    Please know that I do know where that 'profile' and its .ics calendar profiles are stored. I am also well backed up. I just need to know how get (downloaded/install) what I need and move this over to the new computer. (See screen-shot)
    First, what must I download and install and add on. Second how do I move this data/profile (a virtual Life) over to the new computer without it all coming down like a house of cards?
    Please, unless it's all been documented in one location, a link to this and a link to that probably won't be very helpful. Anyone who can lay-out a simple, easy to follow plan (1, 2, 3, 4, done) will be a hero and make a significant contribution to people who dread buying a new computer for precisely these reasons. It will certainly encourage more people to use this absolutely wonderful personal management system. It's the best I've ever seen and I must keep it. But it's soooo risky.

    Obviously the screen-shot is posted so show what I see now and want to see when I am done. Was the ''really ''not clear? Nothing could be more germane ("Germaine" is a person's name) than a visual that shows the multiple calendar dynamic and what I actually want to see nor better communicants the fact that all I want is that and not other programs in a suite – a question btw asked but not answered.
    "I have no idea what the threshold issue is. Perhaps Zeno can assist you."
    I now see Zeno's reply but I never got an email re: my questions and just noticed it. I will respond to him separately. But ''obviously ''the ''''threshold'''' issue is ISSUE ONE (1) exactly what, and only what, must I download and install.
    Was that really not clear? That was not answered in your first reply. And since you here, later, state that Lightening does not need to be downloaded and installed how on earth could you presume the first threshold issue (question 1) was a joke?
    Once again I wrote and you even quoted me “Please, unless it's ALL been documented in ONE LOCATION, a link to this and a link to that probably won't be very helpful. Anyone who can lay-out a simple, easy to follow plan (1, 2, 3, 4, done) ...”
    As this exchange demonstrates, that statement has certainly proven to be correct.
    You then wrote, “Read the question... the question is. How do I move my profile to a new computer? You are the one making much more of it than that. ... All covered in the link.”
    What “the” (singular) of several links (plural) you provided are you talking abut? But no matter. No it was not "all" covered in the multiple links you sent which do not address the more important threshold question (1). The only issue you addressed was (2) data transfer which is secondary to the threshold issue which is ISSUE question one (1). Threshold issue/question presented: before we can go to question (2) we must address question (1).
    As I stated “Please know that I do know where that 'profile' and its .ics calendar profiles are stored.”
    You replied “No you do not. Local calendars are not stored in ICS files.”
    First please notice you make no attempt to clarify where they are; but, once again, please read carefully. I did not say that the calendars are “stored in the ICS files” but that the .ics files ARE the calendars and I do know there they are stored.
    Please see the screen-shot you claim is not germane? Each of those different colored calendars are (“not stored” in but are) .ics files that are stored in the Profile directory. In the directory c:\Users\myName\AppData\Roaming\Thunderbird is a directory or folder called \Profiles and in that directory is a file named 9w2ydrc4.default. That file IS the profile. In that profile is a folder called “calendar-data” and in that folder are the calender .ics files that are the different colored calenders you see in the very germane screen-shot. So I do know where the calendars are. So I gather that all I copy into the Profiles directory is the file (profile) called 9w2ydrc4.default.
    Again, as I wrote before, I do not want a full suite with email. So what do I downloaded and install to get only what you see in the screen-shot. I don't think we ever installed a full suite before. I never saw and email program. So, again,'' asked but not answered. ''
    Then you stated, I do not need to download and install Lightening (please notice, is a partial answer to my first, threshold, question you presumed was a joke) but only Thunderbird since “Lightning is already in your profile so will move with it When you actually move the profile.”
    Well, since you like to use links, exactly what is your documented Mozilla authority for that hearsay? Since I posted the question I have spent much time at Mozilla. Literally everything I have seen indicates I must first download and Thunderbird. But again, I do not want to and never did, install a full suite of programs and, as far as I know, there is no Mozilla mail or other suite programs on this (my current old computer) and there never were. So, once again'', asked and not answered).''
    Everything at Mozilla states I must first download & install Thunderbird'' and then ''add-on Lightening. Nothing I have seen at Mozilla suggests otherwise or states that when we want to get Mozilla calendars over to a new computer we must first and *only* download and install Thunderbird and then just copy the profile (9w2ydrc4.default) into the 'Profiles' directory. Nothing I have seen at Mozilla suggests I do not have to download and install Lightening. So please show me where Mozilla documents that. ''' Please notice that even Zeno states, “You download AND INSTALL LIGHTNING as an add-on.'''”
    Since this contradicts you do tell me: what is your Mozilla authority for claim that I do not need to download and install Lightening because it's already in my profile? I see nothing in my profile that suggests Lightening is there.
    Finally, I wrote to you “ ...it is axiomatic that Windows transfer wizard does NOT transfer programs but only data. You did not know this?” I only wrote that because it appeared your reference to Transfer Wizard was a response to the threshold question of (1) how to I get the program onto the new machine. But your response is''' very '''strange for you wrote “You are the first person I have encountered that thought it did more than transfer data.” Show me where I said that. I said the opposite. How on earth did you come to that interpretation as a response to my simple and very clear statement that " ...it is axiomatic that Windows transfer wizard does''' NOT transfer programs but only data.'''.”

  • I am moving lightroom to a new computer. I downloaded an update and tried to install it. The download refused my serial number. What do I do?

    I am moving lightroom to a new computer. The   installed program is refusing my serial number. What to I do?

    Then all I can suggest is that you double check your serial number. If you registered your software you can check your account on Adobe and double check to make sure you have the number right.

  • Moving PS to a new computer. Serial number does not work.

    Moved PS to a new computer. Get the following error message when i try to enter serial number, "Serial Number you provided is valid but a qualifying product could not be found on this computer".

    There should be an option to go to another screen where you enter the serial # from a qualifying previous version. So if you are installing CS6 you would need to enter the serial # from your older CS5 or maybe CS4. Same goes if you are installing CS5. You would need the serial # from CS4 or CS3.
    Hopefully you still have the boxes from those older versions and or you recorded the serial # for them if you bought the Downloaded version.
    If not then it is time to Upgrade to the subscription based PS CC or buy a Full version of CS6.

  • Can my iWeb site be downloaded to my new HD from Mobile Me? Old HD died...

    My Macbook Pro died unexpectedly. I had not saved my iWeb site on an external. Is there any way the design and content can be downloaded to my new MacBook from Mobile Me? Please tell me I am not destined to recreate the entire site....

    Only iWeb's Domain file can be opened in iWeb. See this Apple doc on How to back up MobileMe data. It says:
    Any websites you have published with iWeb should still be available within iWeb. iWeb stores everything in a Domain file, normally located in the ~/Library/Application Support/iWeb folder (although it can be moved). If you no longer have this file, you can view your currently published pages and manually recreate them within iWeb, but there is no way to import published pages back into iWeb.
    You can manually back up the Domain file, or use Backup to back it up.
    Paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
    http://iwebfaq.org/site/iWebBackupretrieve.html

  • Can Photoshop 5 and/or 8 be re-downloaded to a new computer?

    Can Photoshop 5 and/or 8 be re-downloaded to a new computer?  Purchased each as Internet downloads, now have new computer and would like to re-download them.

    Moving discussion  to the download intall forum from photoshop.com storate and sharing.
    http://forums.adobe.com/community/download_install_setup?view=discussions

  • My iTunes downloads were made using my old gmail address.  I had to quit using this email address as it got hacked.  I created a new gmail account.  How can I get my iTunes downloads into the new gmail account?

    My iTunes downloads were made using my old gmail address.  I had to quit using this address  as it got hacked.  How do I get my iTunes downloads into my new iTunes account that was created with a new gmail address?  In my old iTunes account (with the old gmail address,  I can't 'update' my email address or even 'add an alternate address' as I had already created this gmail account and inputting the new address into iTunes gives me the 'pop-up' that 'this account is already in use.'   Advice please!

    Good luck. It took me weeks to fix this when I had to do it. Your old ID branches out in lots of places. You may have to delete app and get them again, at least that is what Apple told me. Plus, all of your settings on your iPad that required any ID, will have to be changed. My old ID kept showing up in different places for weeks. Changing it on Apple.com is just the beginning.

  • My computer died, trying to download CS5 onto new computer. It is not accepting my serial no.

    I had photoshop on my computer which is now completely dead.  Plus I have photoshop on one other computer.
    I am not able to get my serial no. to be accepted on my download from the following site.
    https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    here I found 2 files that I was to download.  I was told by the forum that I should put these into a single file and click on the exec. file to get it started. This worked.  However, I could not find the photoshop cs5 that I am familiar with.  Because I wasn't able to get my serial no. to work, I signed up for the trial but it didn't have all the range of tools and the program looked unfamiliar..  So my other question is:  which file was I supposed to download in order to get it to work?
    in summary:
    1.serial no. won't work on the download
    2.my new computer doesn't have a dvd writer and Download looks unfamiliar with only a few tools.
    If I purchase a DVD writer, would my disc be usable with the serial no.?
    thanks in advance for any help!

    Thank you for your reply.  It is helpful, but not completely so.  I was super careful with the download, but not being a computer person,there was not enough information at a beginner level.  After spending literally hours with various chat people, I was given a link.  It was indistinct and the woman narrating it was vague in her communication.  It didn't help or cast light on my issue.  In the end I bought a dvd writer.  Wish I had done this earlier on as in no time my disc was installed.

  • Can't download itunes on new computer

    I had itunes 11.1 and downloaded the update 11.2 a few weeks ago.
    When I tried to open itunes today I got a notification that I had to uninstall and reinstall it.
    I tried that several times but can't find the exe file.  When I did a serve I found one and it went through the download.
    NOW when I try to open itunes I get a notification that the library can't be read because it was set up with a newer version.  This indicates that the exe file I found was left over from my very first download on this new computer.
    I deleted everything I could find on the computer that had to do with apple but I still can't complete the download of 11.2
    I have closed the computer entirely and rebooted but still can't complete the download.
    I want to transfer my music from my iphone 5 to this new computer and I'm really frustrated.

    Hi truckerdude40!
    You may have some previous iTunes software still on your computer that would be preventing you from installing or launching the new version of iTunes. Here is an article that will help you completely uninstall iTunes and all related components:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    And here is the link that will help you download iTunes again once you have completed the uninstallation:
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Trying to download itunes on new computer and it says thank you for downloading but nothing happened

    trying to download itunes on new computer and it says thank you for downloading but nothing happened

    Clear your broswer's cache and then try again.

  • Just bought an iPad 2 and plugged it in to my home PC and downloaded apps using my wife's iTunes account.  I then set up my own iTunes account on my  office PC, and none of the apps I downloaded in the new account appear on my iPad.

    I just bought an iPad 2 - I plugged it in to my home PC and downloaded a couple of apps using my wife's iTunes account.  Since I bought the device for work, I then set up my own iTunes account on my office PC.  The problem I am having is that none of the apps I downloaded in the new account appear on my iPad.  I can see them on screen #2 in iTunes and I know how to swipe to get to that screen.
    I've tried everything mentioned - I authorized my office computer (but not my home one - could this be the problem?).  I turned on home network file sharing.  Checked to make sure parental controls are off.  I'm not sure what to do next.

    When you installed iTunes on your work computer, then connected your iPad to that computer, it wiped what was on the iPad, then put the iTunes library (nothing) from the work computer onto the iPad. You can try copying the iTunes folder from your home computer over to your work computer, but since the apps were bought with a different account, they may not load or update properly.

  • I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

    I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

    Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.

  • I have  anew computer and my ipod was attached to the old one, how can i have my music download to the new computer and sincronize it.

    I have  anew computer and my ipod was attached to the old one, how can i have my music download to the new computer and sincronize it.

    If you no longer have the old computer this will be very helpful and If you have other content - apps, books, movies, that you want to transfer to the iTunes library - you need to transfer your purchases from the iPod to the computer as well.
    Take a look.
    https://discussions.apple.com/message/16153193#16153193
    This works the same way whether you have a Mac or a PC.

  • Outlook 14.4.8 not synchronizing with Exchange 2007 anymore (shows "downloading" but no new messages shown in inbox"

    Outlook 14.4.8 on iMAC Retina and Yosemite 10.10.2 is not synchronizing with Exchange 2007 anymore (shows "downloading" but no new messages shown in inbox".
    Accessing Mails with Webbrowser and from Windows Outlook is working correctly.
    All Macs (also the ones with OS 10.6.8) do not anymore show any new messages in inbox.
    Restarted Server, tried to disable autodiscover on macs and deleting/adding account and repairing database does not fix the problem. Also restarted server several times.
    We have the same problem on 2 imacs retina with yosemite and on 2 mac pro with 10.6.8 and different office 2011 versions.
    i tried to configure the exchange account in apple mail on yosemite and it also states "connected" and does list some folders but no new mails are getting in.
    Windows clients and outlook on them works and syncs fine, and also when connecting via webbrowser at owa it must be a mac-specific/webdav issue.
    exchange 2007 Sp3 Version 8.3 (bild 83.6) and Update Rollup 15 for sp3 (automatic updates "HIGH" for server and clients)
    there is one update popping up again and again even after everytime successull installation: Windows Mlicious Software Removal Tool x64 - October 2010.
    i tried to configure a new user with empty mailbox and configured it with microsoft mail (mac - yosemite)  as exchange and was able to send a mail from there (even if quite delayed).
    but there are not coming in any mails.
    same exchange accounts triggered by imap do work and also via owa.
    Exchange Accounts in Outlook for MAC and also in Mail (Yosemite) do show the folder structures but there is no mails showing up. I can send mails from the exchange accounts created but they seem to be processed with a delay of like 15minutes and outlook
    is giving error "end of file reached" but messages are send after some time.
    Does seem like EWS is extremely slow, to slow perhaps to sync and therefore ending in timeout.
    Also i cannot reach the server from externally over ssl https 443. if testing port 443 of exchange from outside the port seems closed even firewall settings of sbs 2008 and sonicwall ports are correctly open.
    could it be there is something in regarding webdav which is very slow and leading to timeouts ?
    in application log i do have the following two information events every few minute:
    The Exchange Web Services started successfully. Event ID 1
    and
    Process STORE.EXE (PID=3688). Exchange Active Directory Provider has discovered the following servers with the following characteristics: 
     (Server name | Roles | Enabled | Reachability | Synchronized | GC capable | PDC | SACL right | Critical Data | Netlogon | OS Version) 
    In-site:
    SERVER.org.local CDG 1 7 7 1 0 1 1 7 1
     Out-of-site:
    Errors in Application log:
    The Open Procedure for service "BITS" in DLL "C:\Windows\system32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section 
    The entry <C:\WSUS\WSUSCONTENT\CONTENTFOLDERACLSCHECK.TXT> in the hash map cannot be updated.
    An exception Microsoft.Exchange.Data.Storage.ConversionFailedException occurred while converting message Imap4Message 69447
    Also outlook 2011 clients are asked by time to time to reenter pwds and errors like "connection is closed. 13" 
    Faulting application taskeng.exe, version 6.0.6002.18342, time stamp 0x4cd34898, faulting module ntdll.dll, version 6.0.6002.18881, time stamp 0x51da3d16, exception code 0xc000071b, fault offset 0x0000000000082445, process id 0x3288
    Certificate Services Client Provider pautoenr.dll raised an exception. Exception code 3221225477.
    Backup Exec:
    FULL_BACKUP -- The job failed with the following error: A failure occurred querying the Writer status.
    Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.  This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.  The
    error returned from CoCreateInstance 
    Exchange VSS Writer (instance 2d932ef8-6319-4ab8-a45f-1242480b44ad:15) failed with error code 1295 when processing the backup completion event. 

    Hi,
    Since Outlook running on Windows works well, it seems an issue on the Mac side. I suggest ask Mac for help so that you can get more professional suggestions.
    More information for your reference:
    Please try to verify whether there is any expired certificate from the computer personal store.
    If it is the case, please remove them.
    Thanks
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Mavis Huang
    TechNet Community Support

Maybe you are looking for

  • Unspecified error if no violations

    Hi,   flex-pmd:report fails with this error if no violations are found: An error has occurred in Flex PMD Report report generation. There is no further info.   It does not happen if there's any violation. I have tried both with and without failOnErro

  • Forms not Opening

    I am having a sudden issue with Adobe Form Central. The application opens but as soon as i Click on one of the forms it loads and then freezes without opening the form. What could cause this?

  • Warning message displayed in Check Status transaction

    Hello SRM experts, In Check status transaction, in some case a warning message is displayed: Warning: 'Delete (BBP)' (shopping cart 2325215). It's not blocking message but I would like to know in which case this message, in which include it's display

  • IPod restore problem.

    I'm having trouble with my iPod photo (60G) Every so often, my iPod freezes and the Sad iPod face appears. I've acknowledged the website, and have tried everything on there. Nothing works. It won't respond when I connect it to my computer, it won't g

  • Web services access from PL/SQL. It is possible?

    Hello, I need to access some data from one database, using a Web Services (it's the only way I have permisson). It's possible to do that from an PL/SQL function/procedure from another database? Thanks, XaM