Moving home - need info on existing operator

Dear forum users,
I am a BT customer , and I am moving home, from Bermondsey to Tooting (both London postcodes).
I used the on-line "moving home" link to proceed with the trasnfer, but at some point I had a warning:
"We can supply phone service at your new address We need to install a new line at your new address. An engineer will need to visit, you can pick a date for the visit before you complete your order.
We are unable to transfer your existing number to your new address"
If possible I would like to have more details.
1. I would like why BT cannot transfer my number to the new address. Is this a technical issue or is it because I changed zone and the numbers in my new place have a different area code?
2. Is it possible to know if there is a contract active with another operator at the new address? I mean, apart form guessing or opening the previous tennant's post, which I don't want to do?
I do not want to disclose my new address, but my secret hope is that a BT customer service operator is lurking this forum and will be able to check these details using my cusomer number
Kind regards, 
CdA

1. BT can only transfer numbers within the same exchange.  If you are moving to a different exchange, you'll get a new number.  Be aware that several different exchanges can share the same STD code, so you need to know the name of the actual exchange.
2. It's not easy.  Do you know if there's a line there already?  If there is, you may be able to get some useful information by plugging a phone in.  if the line's live, try dialling 17070 and see if you get a recorded message.

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  • Moving home

    Hi everyone. Perhaps a member can advise me about this.
    I contacted BT about a month ago and advised them that I was moving home and would like to take my infinity and youview with me.
    They checked the available line speed for me and advised that the best I could hope for was 1 mb. The exchange near my new property will not be upgraded for 18 months.
    I told the operator that there was little point installing broadband at that available speed and we agreed that the contract should end at no charge because bt could not provide the service.
    The advisor told me that I could keep the youview box.
    That was about a month ago. Yesterday I called to say we had exchanged contracts on the new house and we would be moving at the end of the month. The contract has been cancelled from the end of the month. But the new advisor says I must return the youview box?
    I have many hours of programs recorded to the box so do not really want to return it. Plus as soon as infinity is available in my area I fully intend to have it installed.
    I would be much happier if I could keep this box and not have to pay again in 18 months.
    Does anyone know if I can keep this recorder. I am sure when I signed up they said the box was mine. I am only however 6 months into the contract.
    Any advice would be appreciated.
    Thanks
    Solved!
    Go to Solution.

    I agree with Zulu as you only six months into a contract then you are indeed liable to return the box as the representative said. However I'll ask a Mod to see what can be done.
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  • Home- My Info- Overview not found

    Dear All,
    I am logged in as Administrator, I have to subscribed a document, now I want to check notification but I am not getting path Home->My Info->Overview (I am not able to see Home even).
    I have just installed EP 7, what else I need to do to see the notification.
    Please help,
    Thanks in Advance

    HI
    Assign eu_role to your user id  in ume
    http://help.sap.com/saphelp_nw70/helpdata/EN/46/a1be96f7bf407db6ac78e343b8cef1/frameset.htm
    Regards,
    Vijay.

  • FCP & moving Home Folders

    Guys, I'm on Lion and am contemplating moving my Home Folder from my Boot Drive to my 2nd Internal HD.
    Will this have any adverse and negative effects on any of the Final Cut Studio applications?
    I store all my video files and projects on the 2nd internal HD. Nothing is stored on the Boot drive exept for Applications and my iTunes and iPhoto files.
    The reason for wanting to do this is my wife and I both have separate accounts. Right now, I do not store any documents (Pictures, Movies etc) on my Boot Drive. All of this is stored on my second internal drive.
    Unfortunately, this does not allow my wife and I to separate our documents. She has access to mine and I to hers.
    But I want to be able to only access the docs for the person whose account has been logged in to.

    edited --
    If you have independant user accounts (even if they are admin) you should not be able to see the documents, pictures, ect. folders of the other person so I don't understand the issue of access.
    Here is a way to deal with it that doesn't involve moving home directories.
    Set up a new account for administration. You'll need it for installations and/or to make system changes. Make sure it has administrator privliges. Remember the password!.
    Then, change your wife's and your accounts to "standard". This will remove ability to override the "no access" as long as you stay within a standard acct. You will have access to shared public and site folders.
    To run backups, install software, etc, log into the machine with the admin account. If nothing else, it makes it harder to screw up the machine as you have to go to a bit extra to make changes.
    x

  • Timescale for moving home

    Hi,
    We will be moving home on the 17th august then temporarily living with the inlaws for 4 weeks before getting in to our new home. We would like to transfer our existing telephone and broadband package from our old home to our new home. Does anyone know if this is possible with regards to the 4 week break in service we would have?
    Thanks,
    Peter

    Going by the number of complaints about moving home with BT it will take four weeks or more anyway! If you contact the following number they should be able to give you the information you are looking for.
    https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjQiLCJzdGVwSWR4IjoxLCJzdG...

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