Moving into a rental property

Hi all,
I'm moving out of my family home into a rental flat with my partner at the end of this month.
I'm looking to get a NEW bt infinity connection organised for the day we move in (or the day after at the latest). Ive already checked availability, and that shouldn't be a problem.
I can't seem to find any guidance relating to this type of situation.
If anyone has advice or has dealt with something similar i would really appreciate some help.
Thanks,
David.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25497#installation

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Moved into new flat - How do i find out what the t...

I've just moved into a leased flat as a tenant and there is a BT box on the wall.
I'm looking to setup broadband etc but all providers require the telephone number at the property. Is there any way to find this out?
I don't have a phone plugged in atthe moment so i'm assuming no dial tone etc.

Don`t assume there is no dial-tone, as quite often the line is simply "stopped".
Plug a phone in, and if there is dial tone, then dial 1470 17070.
If you are lucky it will give you the number.
You may however wish to ask for a different number, just in case the previous tenant, had problems.
If its not a BT line, you may get a different message.
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Hi,
My friend and I are moving into a new flat and are attempting to get our utilities set up before we move in. How do I go about finding out if we have a Bt landline when I cannot get access to the property and do not have a known phone number for the premesis.
If there is no way to do that could you please tell me the conventional method of finding out so I can tell my letting agency as they do not seem to know ( appauling isn't it).
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Hi Tomkix,
I can check the address details for you to see if there is an active line. Please could you drop an email, to the email address found in my profile? Please make sure to include the address details and a link to this thread.
Thanks
Paddy
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Hi, I own my house and have just moved in. It would seem that the previous owner terminated his contract with BT 3 days after moving out of the property! This cancelled our request with Orange to adopt the line but it goes in the system and you only find out that our request is cancelled after 10 days. So now it is the 12th of November and we want a line with Orange Why do I have to wait for BT to have a month of bogus cancellation of that line when I own the property and would never use BT since I was stung as a student some 18 years ago. What have the previous owners got to do with me? Surely BT you have nothing to do with and should just give up blocking my line?
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I may sound Irrate but it is only the library atmosphere seeping through into this email.

Hi it is a standard practice to have a cancellation period really it is the fault of the previous owners as they should have given BT notice a month ago not 3 days before they left as technically the line is still there's until the notice period expires There is nothing any one here can do to help you speed up the process as you are not a BT customer
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If they were with BT, then line activation normally is done via software, and no visit is needed.
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pallis

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Moving into a rental property

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