MS PowerPoint 2013 conversion fails.

Hi. I signed up for Acrobat (monthly). I uploaded an MS PowerPoint 2013 file to cloud.acrobat.com/convertpdf, and it says, "!Conversion Failure." I tried three times. I am traveling on business, presenting every day, and this is the absolute worst possible time for my computer not to work. Can you please help? Thank you!

Hi Nazarene Israel,
You can only submit files up to 100MB in size to the Create PDF service.
What is your file size which you are trying to convert?
Does it occur with all files?
Please let me know which browser you are using and its version?
Have you checked with a different browser if possible?
Yes, you can try with Adobe Create PDF Desktop Printer as well and check if it works for you.
Please let us know if you require further assistance.
Regards,
Florence

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