MSE NMSP status inactive after WLC 5508 HA failover

I have a customer who has a Prime Infrastructure 2.0 server and MSE 7.4 server for Context Aware Services.   The MSE also has the AeroScout Tag Engine for Tracking the AeroScout RFID tags it has deployed.    They have a WLC 5508 HA pair running version 7.4 at their main campus, and two other standalone WLC 5508s at 2 other smaller campuses.   The issue they are having is that when a failover of the WLC5508 HA pair occurs at their main campus, they lose tracking of the WiFi and AeroScout clients.   The other WLCs are not affected.
When this happens, the Prime Infrastructure show the NMSP status of the WLC5508 HA pair as inactive.   The PI gives the message that the time of the WLC is before the MSE.  But the PI, MSE, and WLCs are all synched to the same Campus NTP server, and the time shows the same time down to the second.   I can get the WLC communicating to the MSE again by removing the Assignment of the WLC to the MSE, then re-adding it to the MSE a few minutes later. 
We are not sure why the WLC 5508 HA pair occasionally fails over to the standby or back to the primary.  We have not seen any cause for the HA pair failover.   Is there something we need to do to the WLC HA pair so that the NMSP still works if a failover of the WLC occurs.  The customer is planning on converting one of their other Standalone WLCs to a HA Pair also.

That is what I have been doing.  But the problem is that the I have had to do this about 3 times in the last 6 weeks.  Each time correlates with a failover of the WLC 5508 pair.   Will this have to be done each time there is a failover, or is there some setting on the WLCs, MSE, or Prime Infrastructure that can prevent  having manually to un-assign, then re-assign the WLC to the MSE.

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  • Some C1242 Radios are disabled after WLC 5508 upgrade to 7.3.101.0

              One week ago I use a WLC 5508 to place and replace another WLC 5508 with version 6.0.199.4, when I conect the new WLC all AP´s works OK only 10 dont work and not are recognizes from the WLC with version 7.3.101.0. The fail is the radios stay disabled. All ap´s are AIR-AP1242G-AK9 . See the image below, the only difference this ten AP´s are conected in switches cisco all the rest are connected in switches of ohter vendor.  
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    Are the APs being powered through POE or perhaps an injector (if injector, do you have the injector override enabled for joined APs with their radios down?)  What's the disparity of the models; are all 1242s in this "down radio" state, or only the 1242s plugged in to the Cisco Switches?
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    http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn73.html#wp965532
    Please note that a version prior to 7.0.98.0 cannot be upgraded directly to 7.3.101.0 from the WLC perspective, but it's possible your 1242 AP's image (used from the 6.0.199.4 release) is not able to properly join and download code for the 7.3.101.0 WLC that was put in to place.  The 1242 APs in your scenario would still be running the old 6.0.199.4 image.
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  • WLC 5508, SW 6.0.199.4, 1142 AP: Clients getting dropped intermittently

    We have deployed a WLC 5508 w/ SW version 6.0.199.4, 1142 AP's & open authentication w/ MAC filtering. Clients are randomly getting dropped with "Limited Access" shown in Win 7. In this state, the client machine is unable to ping the gateway and sometimes lose their DHCP assigned IP as well. A manual disconnect/re-connect to the SSID is required everytime.
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    *Apr 15 16:59:23.225: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.646: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.646: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.666: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.666: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
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    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 Applying site-specific override for station e0:91:53:60:1f:e4 - vapId 7, site 'Academy', interface 'students'
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 0.0.0.0 START (0) Changing ACL 'none' (ACL ID 255) ===> 'none' (ACL ID 255) --- (caller apf_policy.c:1276)
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 STA - rates (8): 130 132 139 150 12 18 24 36 0 0 0 0 0 0 0 0
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 STA - rates (12): 130 132 139 150 12 18 24 36 48 72 96 108 0 0 0 0
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [b8:62:1f:e5:6a:90]
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 Updated location for station old AP b8:62:1f:e5:6a:90-0, new AP b8:62:1f:e9:9f:30-0
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 apfProcessAssocReq (apf_80211.c:4268) Changing state for mobile e0:91:53:60:1f:e4 on AP b8:62:1f:e9:9f:30 from Probe to AAA Pending
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 20) in 10 seconds
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 START (0) Initializing policy
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 START (0) Change state to AUTHCHECK (2) last state AUTHCHECK (2)
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 AUTHCHECK (2) Change state to L2AUTHCOMPLETE (4) last state L2AUTHCOMPLETE (4)
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 L2AUTHCOMPLETE (4) Plumbed mobile LWAPP rule on AP b8:62:1f:e9:9f:30 vapId 7 apVapId 2
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 L2AUTHCOMPLETE (4) Change state to DHCP_REQD (7) last state DHCP_REQD (7)
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 apfPemAddUser2 (apf_policy.c:213) Changing state for mobile e0:91:53:60:1f:e4 on AP b8:62:1f:e9:9f:30 from AAA Pending to Associated
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 49) in 65535 seconds
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 Including FT Mobility Domain IE (length 5) in Initial assoc Resp to mobile
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 Sending Assoc Response to station on BSSID b8:62:1f:e9:9f:30 (status 0) Vap Id 2 Slot 0
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 apfProcessRadiusAssocResp (apf_80211.c:1957) Changing state for mobile e0:91:53:60:1f:e4 on AP b8:62:1f:e9:9f:30 from Associated to Associated
    *Apr 15 17:01:38.189: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 308, port 13, encap 0xec03)
    *Apr 15 17:01:38.189: e0:91:53:60:1f:e4 DHCP dropping packet due to ongoing mobility handshake exchange, (siaddr 0.0.0.0,  mobility state = 'apfMsMmQueryRequested'
    *Apr 15 17:01:39.953: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) State Update from Mobility-Incomplete to Mobility-Complete, mobility role=Local, client state=APF_MS_STATE_ASSOCIATED
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    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) Adding Fast Path rule
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    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) Successfully plumbed mobile rule (ACL ID 255)
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 Added NPU entry of type 9, dtlFlags 0x0
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 Sent an XID frame
    *Apr 15 17:01:40.807: e0:91:53:60:1f:e4 Orphan Packet from STA - IP 169.254.201.128
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    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP processing DHCP OFFER (2)
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 0, flags: 0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 10.6.2.160
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP successfully bridged packet to STA
    *Apr 15 17:01:43.240: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 316, port 13, encap 0xec03)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP processing DHCP REQUEST (3)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 1280, flags: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 0.0.0.0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   requested ip: 10.6.2.160
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP successfully bridged packet to DS
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP received op BOOTREPLY (2) (len 308, port 13, encap 0xec00)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP processing DHCP ACK (5)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 0, flags: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 10.6.2.160
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
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      on AP b8:62:1f:e9:9f:30, slot 0, interface = 13, QOS = 0
      ACL Id = 255, Jumbo Frames = NO,
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 RUN (20) Successfully plumbed mobile rule (ACL ID 255)
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 Assigning Address 10.6.2.160 to mobile
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 DHCP successfully bridged packet to STA
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 Added NPU entry of type 1, dtlFlags 0x0
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 Sending a gratuitous ARP for 10.6.2.160, VLAN Id 15
    *Apr 15 17:01:46.428: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 308, port 13, encap 0xec03)
    *Apr 15 17:01:46.428: e0:91:53:60:1f:e4 DHCP processing DHCP INFORM (8)
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   xid: 0xbb0d5d87 (3138215303), secs: 0, flags: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   ciaddr: 10.6.2.160,  yiaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP successfully bridged packet to DS
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP received op BOOTREPLY (2) (len 308, port 13, encap 0xec00)
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP processing DHCP ACK (5)
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   xid: 0xbb0d5d87 (3138215303), secs: 0, flags: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   ciaddr: 10.6.2.160,  yiaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    show client e0:91:53:60:1f:e4 (after re-connect)
    (Cisco Controller) >show client detail e0:91:53:60:1f:e4
    Client MAC Address............................... e0:91:53:60:1f:e4
    Client Username ................................. N/A
    AP MAC Address................................... b8:62:1f:e9:9f:30
    Client State..................................... Associated    
    Client NAC OOB State............................. Access
    Wireless LAN Id.................................. 7 
    BSSID............................................ b8:62:1f:e9:9f:31 
    Connected For ................................... 105 secs
    Channel.......................................... 11
    IP Address....................................... 10.6.2.160
    Association Id................................... 8 
    Authentication Algorithm......................... Open System
    Reason Code...................................... 1 
    Status Code...................................... 0 
    Session Timeout.................................. 65535
    Client CCX version............................... No CCX support
    QoS Level........................................ Silver
    Diff Serv Code Point (DSCP)...................... disabled
    802.1P Priority Tag.............................. disabled
    WMM Support...................................... Enabled
    U-APSD Support................................... Disabled
    Power Save....................................... OFF
    Current Rate..................................... m7
    Supported Rates.................................. 1.0,2.0,5.5,11.0,6.0,9.0,
        ............................................. 12.0,18.0,24.0,36.0,48.0,
        ............................................. 54.0
    Mobility State................................... Local
    Mobility Move Count.............................. 0
    Security Policy Completed........................ Yes
    Policy Manager State............................. RUN
    Policy Manager Rule Created...................... Yes
    ACL Name......................................... none
    ACL Applied Status............................... Unavailable
    Policy Type...................................... N/A
    Encryption Cipher................................ None
    Management Frame Protection...................... No
    EAP Type......................................... Unknown
    Interface........................................ students
    VLAN............................................. 15
    Quarantine VLAN.................................. 0
    Access VLAN...................................... 15
    Client Capabilities:
          CF Pollable................................ Not implemented
          CF Poll Request............................ Not implemented
          Short Preamble............................. Implemented
          PBCC....................................... Not implemented
          Channel Agility............................ Not implemented
          Listen Interval............................ 1
          Fast BSS Transition........................ Not implemented
    Fast BSS Transition Details:
    Client Statistics:
          Number of Bytes Received................... 36509
          Number of Bytes Sent....................... 32902
          Number of Packets Received................. 300
          Number of Packets Sent..................... 66
          Number of EAP Id Request Msg Timeouts...... 0
          Number of EAP Request Msg Timeouts......... 0
          Number of EAP Key Msg Timeouts............. 0
          Number of Data Retries..................... 95
          Number of RTS Retries...................... 0
          Number of Duplicate Received Packets....... 1
          Number of Decrypt Failed Packets........... 0
          Number of Mic Failured Packets............. 0
          Number of Mic Missing Packets.............. 0
          Number of Policy Errors.................... 0
          Radio Signal Strength Indicator............ -66 dBm
          Signal to Noise Ratio...................... 29 dB
    Nearby AP Statistics:
          APSOEBFF_COR3(slot 0) .....................
    antenna0: 50 seconds ago -91 dBm................. antenna1: 50 seconds ago -76 dBm
          APSOEAFF_FAC(slot 0) ......................
    antenna0: 108 seconds ago -89 dBm................ antenna1: 108 seconds ago -87 dBm
          APSOEBGF_FAC(slot 0) ......................
    antenna0: 50 seconds ago -82 dBm................. antenna1: 50 seconds ago -71 dBm
          APSOEBGF_STAFF(slot 0) ....................
    antenna0: 49 seconds ago -74 dBm................. antenna1: 49 seconds ago -58 dBm
    WLAN config
    WLAN Identifier.................................. 9
    Profile Name..................................... STAFF
    Network Name (SSID).............................. STAFF
    Status........................................... Enabled
    MAC Filtering.................................... Enabled
    Broadcast SSID................................... Enabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      NAC-State...................................... Disabled
      Quarantine VLAN................................ 0
    Number of Active Clients......................... 32
    Exclusionlist.................................... Disabled
    Session Timeout.................................. Infinity
    CHD per WLAN..................................... Disabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ staff
    WLAN ACL......................................... unconfigured
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Disabled
    Quality of Service............................... Silver (best effort)
    Scan Defer Priority.............................. 5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Allowed
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    IPv6 Support..................................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ Disabled
       Accounting.................................... Disabled
       Dynamic Interface............................. Disabled
    Local EAP Authentication......................... Disabled
    Security
       802.11 Authentication:........................ Open System
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Disabled
       H-REAP Local Switching........................ Disabled
       H-REAP Learn IP Address....................... Enabled
       Infrastructure MFP protection................. Enabled (Global Infrastructure MFP Disabled)
       Client MFP.................................... Optional but inactive (WPA2 not configured)
       Tkip MIC Countermeasure Hold-down Timer....... 60
    Call Snooping.................................... Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    HELPPPP!

    We have 75 evenly distributed AP's servicing the 500 odd users. Found the below traps on WLC. I was making some changes in the WLAN settings at the time:
    Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:8c:a9:82:5d:d2:dc Base Radio MAC :3c:ce:73:c6:fe:00 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    106          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:58:94:6b:f2:24:c8 Base Radio MAC :c8:f9:f9:4c:01:30 Slot: 1 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    107          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:bc:77:37:72:dc:0b Base Radio MAC :3c:ce:73:c6:53:10 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    108          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:00:26:c7:7d:12:76 Base Radio MAC :3c:ce:73:c4:79:80 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    109          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:bc:77:37:75:1f:93 Base Radio MAC :c8:f9:f9:2b:85:30 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    110          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:ac:72:89:58:8e:b9 Base Radio MAC :3c:ce:73:c6:53:10 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    111          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:bc:77:37:26:cd:e3 Base Radio MAC :3c:ce:73:c5:1f:10 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    112          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:ac:72:89:25:ea:e0 Base Radio MAC :3c:ce:73:c6:77:70 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    113          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:00:24:2c:6a:85:3d Base Radio MAC :3c:ce:73:c6:6a:50 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    114          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:68:5d:43:61:16:51 Base Radio MAC :3c:ce:73:f6:0c:20 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    115          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:7c:d1:c3:8a:64:f6 Base Radio MAC :3c:ce:73:c4:74:20 Slot: 1 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2

  • WLC 5508 with LAP-1142n - Several Errors

    Hello all,
    I had installed a WLC 5508 with 7 LAP 1142n and 2 converted AP 1131abg.
    I am seeing some errors relating 2 issues.
    1st- One particular AP 1142 is disassociating and reseting the radios.
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    Thu Oct 28 11:50:49 2010
    AP's Interface:0(802.11b)   Operation State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:49 2010
    AP's Interface:0(802.11b)   Operation State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:49 2010
    AP's Interface:1(802.11a)   Operation State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:49 2010
    AP's Interface:1(802.11a)   Operation State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:46 2010
    AP's Interface:1(802.11a) Operation   State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio reset due to Init.   Status:NA
    Thu Oct 28 11:50:46 2010
    AP's Interface:0(802.11b)   Operation State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio reset due to   Init. Status:NA
    Thu Oct 28 11:50:46 2010
    AP 'AP3', MAC:   e8:04:62:23:ac:e0 disassociated previously due to AP Reset. Uptime: 1 days,   10 h 24 m 23 s . Last reset reason: operator changed 11g mode.
    Thu Oct 28 11:50:35 2010
    AP Disassociated. Base Radio   MAC:e8:04:62:23:ac:e0
    Thu Oct 28 11:50:35 2010
    AP's Interface:1(802.11a)   Operation State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=New Discovery Status:NA
    Thu Oct 28 11:50:35 2010
    AP's Interface:0(802.11b) Operation   State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=New Discovery Status:NA
    I had some search, and the new discovery cause, might be that the AP didnt know what WLC do associate, in a multi-controller environment. This is not the case. I only have one WLC in the same management vlan.
    2st-The Radius server is beeing related in the logs as been deactivated. I raise the server time-out on Radius configuration option, but it still continues to do it.
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    Thu Oct 28 10:24:41 2010
    RADIUS server 10.67.128.36:1812 deactivated in global list
    Thu Oct 28 10:24:41 2010
    RADIUS server 10.67.128.36:1812 failed to respond to request (ID 172)   for client e8:06:88:51:c0:2b / user 'unknown'
    Is this meaning the WLC stop sending request to the Radius Server ? We dont have BackUp Radius.
    As far as i know, its always the same mac-address client that is associated to that error, maybe a iphone.
    I had so many clients in that SSID and they are all working good.
    The Radius server is a NPS from windows Server 2008
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    , and the client says that the medium response time is 0,02 sec, so im wondering why the controller is not getting response from Radius for a particular client?! My client also says, that didnt found any log related to that mac-address client ... what is weird...
    WLC with last software available 7.0.164
    Hope some one help me here.
    Best Regards,
    Bruno Petrónio

    Thanks Scott,
    I understand what you are mentioning, and i really didnt do it yet.
    I realize that the primary controller was not configured on the
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    Wireless –> All APs –> High Availability tab, and did it only to the AP that is taking this beahviour.
    Is this mandatory for a 1 controller only ?
    No mather what the manual say, after that the AP is rebooting 2 mins in 2 mins... with the same kind of messages.
    The interface on the switch is getting a few input errors and the same numbers of crc... but are so few...
    Next step ... i will change it to another one's place/pathing cable.
    Regarding the Radius messages... any ideas ?
    I'm already on 30 sec's of server timeout.
    Best Regards,
    Bruno Petrónio

  • Deployment of WLC-5508 with 2702i-D have performance issue.

    Hi Team,
    We have centrally deployed WLC-5508 with 50 AP licence along with HA scenario. we have 3 locations.
    1- HQ. have 26 AP with POWINJ5.
    2- Branch location A- 8 AP with POWINJ5.
    3. Branch location B have 8 AP with POWINJ4.
    my exception is to achieve that  single SSID with dynamic VLAN from group police (NPS). MY HO have 26 AP and those are working in local mode.
    and branches are connected through flexconnect mode. and all are working with different-2 NPS. 
    Now i am facing a problem with this deployment are following.
    1- branch A have performance issue.
    2- HQ have performance issue.
    3- i don't want to go with dedicated NPS for every location. 
    In order to achieve this deployment i want only single SSID with primary and secondary NPS at my HQ with dynamic VLAN for respective departmental users vlans..
    above is my problem and concern. otherwise i am successfully achieving this solution with dedicated NPS with single group policy. but when i am going forward to achieve my expectation that time i am facing authentication issue at my HQ and sometimes am not able to get proper VLAN IPs. at my HQ. 
    kindly help me in that to understand where I am doing wrong things to achieve my expectation. 
    Thanks.
    Nalin    

    I am facing 2 different problems.
    1st issue- in existing setup we have throughput issue. (while downloading or uploading any data from the internet or Intranet,  that time wireless clients are facing slowness of the Speed. and same time when i am trying from LAN i am not facing any issue)
    2nd Issue- I want to achieve only single SSID with primary and secondary NPS (AD group is bind with vlan Attributes) with dynamic VLAN for respective departmental users.
    for Issue no 2 i have created SSID to achieve the single ssid parameter for every location. in order to achieve i have change all access points mode local to Flexconnect mode after that i have created AP groups location wise and then create flexconnect Groups where i have mapped all the vlan through AAA VLAN-ACL mapping. created interface group and mapped all the vlans in that group. 
    for more understanding please go through the below mentioned CLI view.
    Cisco Controller) >show wlan apgroups
    Total Number of AP Groups........................ 4
    Site Name........................................ GURGAON-AP-GROUP
    Site Description................................. GURGAON-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Pol                                                                                        icy
     3               gurgaon-interface    Disabled                          None
    --More-- or (q)uit
     4               gurgaon-guest        Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    GUR-AP-01            2     AIR-CAP2702I-D-K9    f4:4e:05:78:ae:e4  default location  1     IN       1
    GUR-AP-05            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b5:18  default location  1     IN       1
    GUR-AP-03            2     AIR-CAP2702I-D-K9    bc:16:65:13:71:00  default location  1     IN       1
    GUR-AP-07            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:f8  default location  1     IN       1
    GUR-AP-06            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:e0  default location  1     IN       1
    GUR-AP-08            2     AIR-CAP2702I-D-K9    f4:4e:05:45:78:98  default location  1     IN       1
    GUR-AP-02            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b3:2c  default location  1     IN       1
    GUR-AP-04            2     AIR-CAP2702I-D-K9    f4:4e:05:78:ae:64  default location  1     IN       1
    GUR-AP-09            2     AIR-CAP2702I-D-K9    f4:4e:05:80:b4:44  default location  1     IN       1
    Site Name........................................ MUMBAI-AP-GROUP
    Site Description................................. MUMBAI-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    --More-- or (q)uit
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-7-AP08           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:24:d8         7th Floor  1     IN       3
    --More-- or (q)uit
    FAL-7-AP10           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:18         7th Floor  1     IN       1
    FAL-7-AP14           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ad:e8         7th Floor  1     IN       1
    FAL-7-AP01           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:b0:4c         7th Floor  1     IN       1
    FAL-7-AP07           2     AIR-CAP2702I-D-K9    f0:7f:06:30:92:bc         7th Floor  1     IN       1
    FAL-7-AP13           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:80         7th Floor  1     IN       1
    FAL-7-AP02           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:94         7th Floor  1     IN       1
    FAL-7-AP05           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:e8         7th Floor  1     IN       1
    FAL-7-AP12           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:f0         7th Floor  1     IN       3
    FAL-7-AP03           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:e4         7th Floor  1     IN       1
    FAL-7-AP06           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:84         7th Floor  1     IN       3
    FAL-7-AP04           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:b0:14         7th Floor  1     IN       1
    FAL-7-AP09           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:c8         7th Floor  1     IN       3
    FAL-7-AP11           2     AIR-CAP2702I-D-K9    f0:7f:06:30:93:08         7th Floor  1     IN       1
    Site Name........................................ MUMBAI-THIRD-FLOOR-AP
    Site Description................................. MUMBAI-THIRD-FLOOR-AP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    --More-- or (q)uit
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-3-AP07           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:a4         3rd Floor  1     IN       3
    FAL-3-AP09           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:94         3rd Floor  1     IN       3
    FAL-3-AP11           2     AIR-CAP2702I-D-K9    f4:0f:1b:73:00:74  3rd Floor- Eurek  1     IN       3
    FAL-3-AP06           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ae:d0         3rd Floor  1     IN       3
    --More-- or (q)uit
    FAL-3-AP10           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b5:88         3rd Floor  1     IN       3
    FAL-3-AP08           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:9c         3rd Floor  1     IN       3
    FAL-3-AP03           2     AIR-CAP2702I-D-K9    f0:7f:06:bf:af:a0         3rd Floor  1     IN       1
    FAL-3-AP12           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:fc  3rd Floor- Eurek  1     IN       3
    FAL-3-AP02           2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:28         3rd Floor  1     IN       3
    FAL-3-AP01           2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:f4         3rd Floor  1     IN       3
    FAL-3-AP04           2     AIR-CAP2702I-D-K9    f0:7f:06:30:92:8c         3rd Floor  1     IN       2
    FAL-3-AP05           2     AIR-CAP2702I-D-K9    f0:7f:06:30:91:f4         3rd Floor  1     IN       3
    Site Name........................................ RAHEJA-AP-GROUP
    Site Description................................. RAHEJA-AP-GROUP
    Venue Group Code................................. Unspecified
    Venue Type Code.................................. Unspecified
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    --More-- or (q)uit
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     5               raheja-interface     Disabled                          None
     2               raheja-guest         Disabled                          None
    *AP3600 with 802.11ac Module will only advertise first 8 WLANs on 5GHz radios.
    AP Name             Slots  AP Model             Ethernet MAC       Location          Port  Country  Priority
    FAL-RAHEJA-AP04      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:24:1c  Near Meeting Roo  1     IN       3
    FAL-RAHEJA-AP02      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:37:3c   Confrennce Room  1     IN       3
    FAL-RAHEJA-AP03      2     AIR-CAP2702I-D-K9    f0:7f:06:30:93:48  Near Confrence R  1     IN       3
    FAL-RAHEJA-AP05      2     AIR-CAP2702I-D-K9    f0:7f:06:bf:ae:c0  Near Meeting Roo  1     IN       3
    FAL-RAHEJA-AP06      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:a0  Near Server Room  1     IN       3
    FAL-RAHEJA-AP01      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b3:20    Reception Area  1     IN       3
    FAL-RAHEJA-AP08      2     AIR-CAP2702I-D-K9    f0:7f:06:8d:25:68  USER BAY ROAD si  1     IN       1
    FAL-RAHEJA-AP09      2     AIR-CAP2702I-D-K9    f0:7f:06:92:b4:d4     Training Room  1     IN       1
    --More-- or (q)uit
    Site Name........................................ default-group
    Site Description................................. <none>
    NAS-identifier................................... Fractal-WLC1
    Client Traffic QinQ Enable....................... FALSE
    DHCPv4 QinQ Enable............................... FALSE
    AP Operating Class............................... Not-configured
    Capwap Prefer Mode............................... Not-configured
    RF Profile
    2.4 GHz band..................................... <none>
    5 GHz band....................................... <none>
    WLAN ID          Interface          Network Admission Control          Radio Policy
     1               group for mumbai     Disabled                          None
     2               guest wifi           Disabled                          None
     3               gurgaon-interface    Disabled                          None
     4               gurgaon-guest        Disabled                          None
     5               raheja-interface     Disabled                          None
     6               test                 Disabled                          None
    Cisco Controller) >show flexconnect group summary
    FlexConnect Group Summary: Count: 4
    Group Name                # Aps
    Gurgaon-AP                         9
    HQ-3RD-FLR-AP-GROUP                        12
    HQ-7THFLR-AP-GROUP                         14
    Raheja-AP-Group                            8
    (Cisco Controller) >show flexconnect group detail Gurgaon-AP
    Number of AP's in Group: 9
    bc:16:65:13:71:00    GUR-AP-03     Joined    Flexconnect
    f4:4e:05:45:78:98    GUR-AP-08     Joined    Flexconnect
    f4:4e:05:78:ae:64    GUR-AP-04     Joined    Flexconnect
    f4:4e:05:78:ae:e4    GUR-AP-01     Joined    Flexconnect
    f4:4e:05:80:b3:2c    GUR-AP-02     Joined    Flexconnect
    f4:4e:05:80:b3:e0    GUR-AP-06     Joined    Flexconnect
    f4:4e:05:80:b3:f8    GUR-AP-07     Joined    Flexconnect
    f4:4e:05:80:b4:44    GUR-AP-09     Joined    Flexconnect
    f4:4e:05:80:b5:18    GUR-AP-05     Joined    Flexconnect
    Efficient AP Image Upgrade ..... Disabled
    Master-AP-Mac     Master-AP-Name                    Model      Manual
    Group Radius Servers Settings:
    Type           Server Address    Port
                                             Primary       Unconfigured      Unconfigured
                                                                                          Secondary     Unconfigured      Unconfigured
    --More-- or (q)uit
    Group Radius AP Settings:
    AP RADIUS server............ Disabled
    EAP-FAST Auth............... Disabled
    LEAP Auth................... Disabled
    EAP-TLS Auth................ Disabled
    EAP-TLS CERT Download....... Disabled
    PEAP Auth................... Disabled
    Server Key Auto Generated... No
    Server Key..................     <hidden>
    Authority ID................ 436973636f0000000000000000000000
    Authority Info.............. Cisco A_ID
    PAC Timeout................. 0
    Multicast on Overridden interface config: Disabled
    DHCP Broadcast Overridden interface config: Disabled
    Number of User's in Group: 0
    Vlan :........................................... 203
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 205
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 204
    --More-- or (q)uit
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 206
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 207
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 208
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 209
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 210
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 211
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 212
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    --More-- or (q)uit
    Vlan :........................................... 216
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 217
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Vlan :........................................... 218
            Ingress ACL :................................... None
            Egress ACL :.................................... None
    Group-Specific FlexConnect Wlan-Vlan Mapping:
    WLAN ID     Vlan ID
    WLAN ID   SSID                            Central-Dhcp  Dns-Override  Nat-Pat
    (Cisco Controller) >
    (Cisco Controller) >show wlan summary
    Number of WLANs.................................. 6
    WLAN ID  WLAN Profile Name / SSID               Status    Interface Name        PMIPv6 Mobility
    1        FRACTAL-EMP-MUMBAI / FRACTAL           Enabled   group for mumbai      none
    2        FRACTAL-GUEST / FRACTAL-GUEST          Enabled   guest wifi            none
    3        FRACTAL-EMP-GURGAON / FRACTAL-GURGAON  Enabled   gurgaon-interface     none
    4        GURGAON-GUEST / FRACTAL-GUEST-GURGAON  Enabled   gurgaon-guest         none
    5        RAHEJA-EMP-WIRELESS / FRACTAL-R        Enabled   raheja-interface      none
    6        TEST-SSID / TEST-SSID                  Enabled   test                  none
    hope this will give you proper understanding.  

  • MSE Not Showing Clients After Upgrade to 7.6.100.0

    I've upgraded our 5508 WLC's to ver 7.6.100.0.  I've also upgraded our NCS to 2.0, and our MSE to 7.6.100.0.  I now can no longer see clients on the MSE map for our sites.  I've added the WLC to the MSE syncronization.  When I select "show clients" it says 0 of 0 found.  I know I have clients connected, since I can see them in the WLC.  Is this a licensing issue?  Thanks for your help!

    Make sure that NMSP is up.
    http://www.cisco.com/en/US/products/ps9742/products_tech_note09186a0080bb497f.shtml#add-va-ncs
    On WLC console, use the show auth-list command.
    The following example shows from WLC console that there is no location server available:
    In order to manually add the MSE and establish a NMSP connection to WLC, complete these steps:
    On the MSE console, run the cmdshell command, and then the show server-auth-info command.
    This example shows the MAC address and the keyhash to be used for adding to the WLC.
    Run the config auth-list add ssc command, and then run the show auth-list.
    This example shows that the MSE was added to the WLC (manually).
    On the NCS, confirm that the NMSP connection shows Active.
    Sent from Cisco Technical Support iPhone App

  • LMS 4.2 and WLC 5508

    Hi all,
    Recently I have replaced 2 4400 WLC by 5508 wlc's.
    I have also replaced both 4400 in LMS by those new 5508. They have the same ip's, so I have removed the old 4400's from LMS and created 2 new devices.
    When checking the device center, LMS tells me Data collection, User tracking, Inventory and Fault discovery has succeeded.
    When I check the Reachability status in device center it is ok for ping, telnet, SSH, SNMPV2 read, SNMPV2 write. However I am not able to open the configuration through Config editor. He gives me the pop-up "CEDT0042: No latest configuration file exists for the device in Archive."
    When I go and check the archive summary report, I can see for both devices the log below:
    NMP: Failed to establish SNMP connection to x.x.x.x - Cause: Device is Unreachable. Check the ReadOnly community string. SNMP: Failed to establish SNMP connection to x.x.x.x - Cause: Device is Unreachable. Check the ReadOnly community string.
    Any ideas,
    Thanks,
    Joris

    Hello,
    I think I have found the problem. WLC 5508 is not compatible with LMS 4.2.2.
    I can find this in the release notes:
    Cisco Unified Wireless Network Solution Components
    The following components are part of the Cisco UWN Solution and are compatible in this release:
    Note For more information on the compatibility of wireless software components across releases, see the Cisco Wireless Solutions Software Compatibility Matrix.
    •Cisco IOS Release 15.2(2)JB
    •Cisco Prime Infrastructure 1.3
    •Mobility Services Engine (MSE) 7.4.100.0 software release and context-aware software
    Apparently only Prime 1.3 can manage this device.
    Joris

  • Converted 1140 AP can't join the WLC 5508

    Hello! Please, help me to sort my problem out.
    We have bought autonomous APs   AIR-AP1141N-E-K9 and converted them to the lightweight mode, but they cannot join the WLC 5508. The errors are below. There were NO problems with the LAPs that were bought before, together with the WLC.
    AP's IP: 172.22.90.27   IOS version  12.4
    WLC's IP: 172.22.90.20   IOS version 6.0.188.0
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    This Discussion has been converted into document:- https://supportforums.cisco.com/docs/DOC-23054
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    logs from the AP:
    Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:06.044: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.045: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.046: bsnInitRcbSlot: slot 1 has NO radio
    *Oct 13 21:37:06.056: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a
    dministratively down
    *Oct 13 21:37:06.066: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r
    eset
    *Oct 13 21:37:06.098: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:15.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLL
    ER
    *Oct 13 21:37:24.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
    LER
    *Oct 13 21:37:34.060: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.822: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
    peer_ip: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:34.823: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.824: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap p
    acket from 172.22.90.20
    *Oct 13 21:39:33.999: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:39:34.000: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.001: %DTLS-5-PEER_DISCONNECT: Peer 172.22.90.20 has closed conn
    ection.
    *Oct 13 21:38:34.001: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:38:34.001: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 3 combination
    *Oct 13 21:38:34.125: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is
    not established.
    logs from the WLC:
    debug capwap events enable
    *Dec 21 15:02:06.244: 68:bc:0c:63:3d:a0 DTLS keys for Control Plane deleted successfully for AP 172.22.90.27
      *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 DTLS connection closed event receivedserver (172:22:90:20/5246) client (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Entry exists for AP (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    Ble
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 capwap_ac_platform.c:1223 - Operation State 0 ===> 4
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 Register LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
      *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join Version: = 100711424
    *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Maximum Msg element len = 93
    debug capwap errors enable
    *Dec 21 16:16:51.879: 68:bc:0c:63:3d:a0 DTLS connection was closed
    *Dec 21 16:17:09.940: 68:bc:0c:63:3d:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 12, joined Aps =5
    debug capwap detail enable
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 packet received of length 281 from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Msg Type = 3 Capwap state = 5
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: Result Code message element len = 8
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 1. 47 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 2. 232 3
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 3. 6 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 4. 12 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Descriptor message element len = 48
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 acName = Wi-Fi_Controller
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Name message element len = 68
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: WTP Radio Information message element len = 77
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Control IPV4 Address len = 87
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Sending encrypted packet to AP 172:22:90:27 (21078)
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Releasing WTP
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21077
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 DTLS connection 0x167c8b20 closed by controller
    *Dec 21 16:24:12.212: DTL Deleting AP 9 - 0.0.0.0
    *Dec 21 16:24:12.214: CAPWAP DTLS connection closed msg
    *Dec 21 16:24:12.216: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.216: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.218: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.220: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.222: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.224: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.226: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.228: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.228: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.230: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.232: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.234: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.236: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Deleting and removing AP 68:bc:0c:63:3d:a0 from fast path
    P.S. The time is set to the WLC with the NTP
    P.P.S. Don't lookup at the time the logs were made - they were made not during the same day/time

    I have solved this as soon as published my problem!!!
    the answer is published here:
    https://supportforums.cisco.com/thread/2004491
    especially in the post of Matthew Fowler
    Hi,
    Please take a look at CSCte01087.
    I see that your WLC is 10.0.13.5 and your AP is 10.0.13.28/24 so they are on the same subnet. I also see your AP MAC address does not begin with 00. This is why I believe it is relevant.
    Please try the workaround or open a TAC case if you need a fix.
    -Matt
    Symptom:
    An access point running 6.0.188.0 code may be unable to join a WLC5508.
    Messages similar to the following will be seen on the AP.
       %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
       %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Control Message
    Conditions:
    At least one of the following conditions pertains:
    - The high order byte of the AP's MAC address is nonzero, and the AP is in
    the same subnet as the WLC5508's management (or AP manager) interface
    - The WLC's management (or AP manager) interface's default gateway's
    MAC address' high order byte is nonzero.
    Workaround:
    If the MAC address of the WLC's default gateway does not begin with 00,
    and if all of the APs' MAC addresses begin with 00, then: you can put
    the APs into the same subnet as the WLC's management (or AP manager)
    interface.
    In the general case, for the situation where the WLC's default gateway's
    MAC does not begin with 00, you can address this by changing it to begin
    with 00. Some methods for doing this include:
    -- use the "mac-address" command on the gateway, to set a MAC address
    that begins with 00
    -- then enable HSRP on the gateway (standby ip ww.xx.yy.zz) and use this
    IP as the WLC's gateway.
    For the case where the APs' MAC addresses do not begin with 00, then make
    sure that they are *not* in the same subnet as the WLC's management
    (AP manager) interface, but are behind a router.
    Another workaround is to downgrade to 6.0.182.0.  However, after
    downgrading the WLC to 6.0.182.0, any APs that have 6.0.188.0 IOS
    (i.e. 12.4(21a)JA2) still installed on them will be unable to join.
    Therefore, after downgrading the WLC, the APs will need to have a
    pre-12.4(21a)JA2 rcvk9w8 or k9w8 image installed on them.
    different vlan!!!! yes! thank you Matthew Fowler sooooo much!!!!

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