Multiple Call Glitch on Verizon Iphone

Coming from every version of the iphone since it's inception, switching over to Verizon iPhone has been great except for 1 major glitch I discovered. While I was in a current call, I received another call and was able to hold & answer just like on the AT&T iPhone. The screen said "multiple calls" and I got an option to "swap" between the 2 active calls, however the "merge" option was grayed out (unavailable) so i couldn't conference the two active calls. When i hung up with one of the calls, i did not get the option to go back to the other call -- when i ended the one call, it ended both calls. i called one of the Apple stores and they were baffled. i tried a test on my wife's Verizon iPhone as well, and the same thing happened.

I have the Verizon Iphone as well and mine does this too. I called apple and told them about it and they were very suprised to hear this as well. They said to submit a feedback and hope that there is a software update that comes out for this to be fixed. Its a little crazy that this would not be on the Verzon Iphone considering this is a standard phone feature not a network deal. I posted this on the feedback. I hope you do too. Along with other people as well the more people that tell them they maybe they will fix it.

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Is it possible to access my calendar while on a phone call on my Verizon iPhone?

When I'm on a phone call on my Verizon iPhone 4, it doesn't appear that I can leave the phone screen to view, for example, my calendar. Is there a way to access my calendar while on a phone call? Thanks in advance for your time and responses.

During a call, press the home button (note the green bar at the top of the screen). Navigate to your Calendar app and open it.
The Calendar app won't be able to update OTA during the call but you should be able to see everything that was there before the call.

No "End + Answer" or "Merge" calls options on Verizon iPhone???

Hello,
I had the iPhone 4 on AT&T, but recently switched to the Verizon version. There are several major problems that I have noticed:
1) When on a call, there is no "End + Answer" button when a new call comes through. The only buttons are "Ignore" and "Hold + Answer". This is a MAJOR problem for me right now
2) When on a call and I use the "Hold + Answer" button, there is no "Merge" calls option. How can this be possible?
3) On the Phone settings, there is no easy way to forward calls like on the AT&T version.
Any help is GREATLY appreciated as I am ready to switch back.
Thanks,
Danny
Message was edited by: witts

This is obvsiously a response to and old post, but I just compared the difference between the call functions on the Verizon iPhone 4S and the AT&T iPhone 4. For Verizon, when someone is talking on the phone, and another person calls, your only options are to Ignore, Hold Call and Answer, or End. The first two operate the same on both each type of phone. The "End" function on the Verizon ends the current conversation, and waits for the new call to be rereceived. That's not exactly a technical term, but what happens is that all phone calls end (the screen actually goes back to the phone app recent call screen or keypad), and the 2nd call that was received rerings the phone. The person calling the phone hears a normal ringing tone with the intermittent beeps that signals the other person is on the other line. I hope this makes sense to you. When someone calls the AT&T phone, the options are Ignore, Hold Call and Answer, and End Call and Answer. If you select the End Call and Answer, the phone immediately ends the current call and changes to the new call. Interesting difference, particularly when compared side-by-side, or when an AT&T iPhone user tries to help a Verizon iPhone user. Have fun figuring out why this exists and who is to blame!

Trouble with sending texts and making calls with new Verizon iPhone 4S

A friend of mine just upgraded from a 3G on AT&T to a 4S on Verizon. She sync'd her contacts via iCloud. She is having an issue where if she takes the 1 out of a contact's name from her address book, txts don't send. If she leaves the 1 in, it doesn't recognize the name, and just lists the 1 (201) xxx-xxxx at the top instead. Worse, when making calls, if that contact does not have a 1 before the area code, it tells her her plan isn't set up for international calling and that it can't complete the call. I am on AT&T so I can't help her. My phone has the international assist option, I assume Verizon's does too.
I can edit my phone number on my AT&T phone; it appears she cannot edit hers to either add or delete the 1 before hers.
Surely this is easily fixable -- just thought I'd see if anyone knows what's going on here. Thanks all.

I'm also a Verizon subscriber - have been with Verizon since the summer of 2001 and when my contract renewed last June, I selected the same phone as my free upgrade.
I was looking forward to using the same features with my Mac when I discovered that Verizon purposely disabled these features and I'm not completely sure why but it must involve protecting a potential revenue stream for Verizon.
My existing 2-yr contract with Verizon expires a year from this June and I plan on making the switch to Cingular at that time primarily due to Verizon disabling these bluetooth features but also due to the iPhone. Cingular has excellent coverage in my area - I have a number of friends who are Cingular subscribers that get better reception at my residence than I do and I use my cell phone in place of a land line. The iPhone will have been on the market for a year or so at that time and I expect a new and improved iPhone model to be available by then. And if I decide not to purchase an iPhone, I'm making the switch to Cingular regardless.

Verizon iPhone unable to make or receive calls

Hello everyone, my Verizon iPhone is intermittently unable to make or receive calls (yes I do have reception). Has anyone experienced this before? I've called Verizon customer service and they were no help and suggested replacing the device at the apple store which I did. Verizon tech support ended up saying they would look into my issue with the network team, and contact me, which they never did. Apple sort of suggested it's a Verizon issue, and was not going to replace it for that reason, until I told them my battery was dieing quick too (luckily I had a screenshot of usage). So they're kinda blaming eachother- and I'm stuck in the middle with no support/help. I've tried ALL of the troubleshooting procedures. Do you think it's a Verizon or iPhone problem? What should I do?
One reason I think it's a Verizon issue is, I've had 2 iPhones that had the same problem- what are the chances of that? One reason I believe it's a Apple iPhone issue is because ALL of the Verizon phones in my household work perfectly all the time, except mine. Again it's intermittent, which is why I recorded videos.
Here is my brother's iPhone calling mine (both Verizon): http://www.youtube.com/watch?v=PWvZN90_adk
My iPhone calling brother's: http://www.youtube.com/watch?v=9ZFS5iiNrus
My iPhone calling a friends phone: http://www.youtube.com/watch?v=CGcB6uH0Ax8
My friend calling my iPhone: http://www.youtube.com/watch?v=OCnJc4e_DAQ

I have tried all the troubleshooting methods on the iPhone before this one multiple times by myself and with verizon tech support. Anyways, I gave it a try on this iPhone except the restore, because I want the apple genius to be able to run a diagnostic on it. I did the restore on my prior iPhone and he said he couldn't run the diagnostic because I restored it.
My results from the troubleshooting link:
1. Check Signal - I have 3/5 bars, still doesn't work
2. Reset Network Settings - I did that, still doesn't work
3. Verizon Update Preferred Roaming List - My iPhone gets "Call Failed" when dialing *228 (btw I already did this the day I got this iPhone).
4. Check Carrier - 4 of the 5 Verizon phones in my house work perfectly, so I doubt it's a carrier issue at this point. But I will give Verizon another call tomorrow morning to make sure.

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy

Verizon iPhone 6plus unable to receive calls but can receive texts

Hello, I have a Verizon iPhone 6plus (64GB Space Grey) and am unable to receive incoming calls, yet I'm able to place out-going calls and exchange texts with my contacts. I'm unsure how to proceed, I'm asking for assistance since I have seen that my issue is different then everyone else since I can call out and do text messaging. Any ideas on how to correct this issue? Do I need to speak with Verizon, since to me it seems like a network problem? Or do I need to go to my local Apple Store and request a genius bar appointment for assistance?
Thanks for your assistance, I greatly appreciate it very much!
Eric

I suggest contacting or going to Verizon and have them try to resolve the issue, calling feature is a carrier feature.
good luck.

"Multiple Calls calling" iphone 4/ios5

What does "Multiple Calls" calling mean? iphone 4 / ios 5 -
ATT cell service. Was not making or receiving any calls that I know of. Phone was going back and forth betw service & searching....
ATT customer service had no idea, suggested contacting Apple.

When I first bought my iPhone 4S iOS 5.0, I was able to set a repeat reminder for a new SMS. I was able to choose 1/2/5/10/15 minutes for it to chime again if I hadn't checked it. The setting was in Settings > Messages.
However, after I upgraded to 5.0.1 the setting is no longer there. I would love to be able to turn OFF the repeat reminder.

Verizon iPhone call & text reception

For the past few days, my wife's (Verizon) iPhone will, intermittently, not receive calls or text messages. She has had a few dropped calls, but her text messages to others seem to be getting through o.k. All other funtions are working fine. I did a wired resync, and that went well, and software is up to date. Has anyone else experienced this, or have any info or suggestions?
Thank you!

Thanks, but we have tried that, and it still intermittently does not receive calls or texts.
My other thought, obviously, was that it is a Verizon issue, but we all have Verizon, and 3 other iPhones in the family are doing O.K.

My Verizon iPhone app error message....

Recently, when trying to access schedule or recorded programs on the My Verizon iPhone app, I get the following error:
Mandatory Field Not Supplied.
Does anyone have an insight on what's causing this and/or what can be done to fix it?
Thanks i advance.
Solved!
Go to Solution.

In reply to my own post in case it may help someone else with the same issue in the future:
It turned out that the probem was not being able to connect to our DVR STB via the Internet. Thus the iOS app wouldn't work but neither could I connect to the DVR via a PC browser. That, in turn, was caused by a glitch that had the Verizon system thinking in error we have a DLink router when an Actiontec model is required for that service.
The system glitch also had on screen caller ID failing to work.
The good news is after trying all the self-help steps available through the IMG I called tech support. I got through to a live person in Dallas in a reasonable amount of time. He stayed with me for quite sometime and he was eventually able to correct the system glitch so it knew we have an Actiontec router and the problem was solved.
Pretty good tech support in my humble opinion.

Verizon iPhone 6 Signal Problem

I have an iPhone 6 64gb on Verizon Wireless. I have noticed a problem with my cell signal/reception. In an area where I have 5 bars in LTE, it will seemingly drop to 2 at random. Then, if I make a call, the bars will come back up to 5 after the call is complete. It will do this multiple times throughout the day. The other day I had 5 bars in LTE and tried to make a phone call. When I did, the phone dropped to 1 bar and I got multiple 'call failed' messages trying to complete the call. After I hung up, the bars would go back up to 5 in LTE. A couple of days ago, I had full bars in LTE but could not do anything with data. I had to shut my phone off and restart to get the data to work again. Is anyone else having this or a similar issue?

Hey, similar problem here from day 1 on my 64gb iphone 6 (received Friday the 19th). I can only maintain 2 or 3 bars, never a full LTE signal in areas where I usually had full. I went through the whole troubleshooting process; network reset, erasing all data & resetting, went to the Verizon store for a replacement SIM card (in case it was faulty), none of which resolved the issue. A power on/off cycle or network reset does return my LTE signal to full 5 bars but within seconds to minutes they're back to a low signal, hence less battery life from signal drain.
OP- the reason you get full bars on a call but they go back down after it ends is because you might have "enabled data only" in cellular settings. Which means on voice calls you use 3G service (full bars) and when you hang up it returns to the poor LTE signal. I experienced this firsthand, regardless I still believe I have a defective iPhone 6.
Solution- Spoke and went through the whole Verizon wireless tech process to ensure it was in fact defective, so I can qualify for the 14 day return/exchange period. Now because the iPhone's are on backorder, past the exchange period (silver 64gb ships by 10/17), my VW tech/rep had to "verify" and notate into the claim that I'd still qualify for the exchange. So it turned out like this; had to order a new replacement 64gb iPhone 6 through the tech/rep at full price (to be reimbursed after a billing cycle), get a verification text sent to me of the time & date noting the exchange being honored, and so when I recieve my new replacement iPhone, I can send my defective one back rather than send the defect back now and be phone-less for the next month.
At first I thought fedex or Verizon had damaged my iPhone in shipping (the box & packaging was horrible & shoddy upon arrival but I just thought I was being too critical). So yea.. I think more or less, a few of us are in the same boat. Hope that helps everyone.

Verizon iPhone 4 Battery Draining issue (continued)

This is not a question or help topic but more of an announcement. Here's my story:
I preordered the phone on it's February 3rd date and recieved the phone on February 7th. I did as Apple instructs when you get a new idevice (drain the battery down till it dies then recharge it to 100%.) I did that and began to use it, and keep in mind this was not heavy usage at all. I didn't have any app store apps installed at all, I set all settings in the phone to the best configuration for battery saving (truning off push notifications, turning off location services for apps you do not need, no bluetooth, no VPN, brightness at 33%, ect.) Now I thought the battery was strange as I had made my first phone call on 100% battery and it was a 5 minute call. I kid you not I lost 10% battery from one phone call. I thought that was rediculous so I went into my local verizon store and had it replaced. I did the same as I did last time and let the battery drain till it died and filled it to 100%. Tried the phone out and still had the same issue. I went back in and got my 3rd iphone 4. Did the same steps as before and drained then filled it. Yet again, I still had troubles with 3 phones in a row. I cantacted apple and got in contact with an apple engineer named Andrew. He sent me a file that they created that monitors what all is being used by the battery and monitors background processes and applications. I let that run for 24 hours and sent the battery loggin file back to Andrew. They reviewed the log and gave me a call the next day. They told me they did find some very significant battery draining and advised me to go to the nearest apple store ASAP and have the phone checked out. I drove 2 hours to the nearest store for them to just tell me the phone is fine (yotta yotta yotta) and they did a hard reset and restore on the phone (which I could have done from home on my computer and save the gas they made me waste driving for a total of 4 hours!) I tried contacting Andrew agiain but Andrew did not reply to any email sent to him nor return my calls. I got the point that he didn't want to deal with me anymore so I then decided to go the Verizon route. I called Verizon tech support and was transferred to a teir 2 representative. I told her my story, how many replacements I had, and how bad the battery life was. I told how my grandmother has an iphone 4 and I sat down comparing the 2 (battery life wise) and she chewed me out saying things like, "How dare you compare AT&T and Verizon!" I didn't want to listen to her chewing me out so I hung up. The next day I gave apple a call once again and they told me things I had already heard several times so I hung up. I called Verizon back and they said ok let's send you a replacement phone. Well the replacement phone came and wouldn't ya know it? The phone still had the same problem and on top of that they only sent me a phone. No box, no headphones, no USB cable, no charger. I called Verizon about this and asked why they only sent me a phone and they said, "Well you get to keep the phone but we want the other things back. The box, headphones, charger, USB cable, ect." I told them no and that they could have their refurbished phone back. This phone was not even refurbished. the reason I kow that is because it had someone's name written in the phone and it was still on 4.2.5. Had it been refurbished they would have done a fresh restore and update as 4.2.5 was deemed obsolete. That was very insulting in my opinion. So I sent that back and contacted apple one last time. I asked what other options I had as I was stressed and did not want to hear the same things I have already heard. they said they could send me a new phone free of charge and have me send back my current phone. I agreed to give it one last shot but I am still not confident that this phone will be any different.
Now that's my story. Now let me go into a discussion. I have been doing my own litle "investigation on this phone to see what is making this phone drain so bad. I took a look at a report from iFixit.com and they revealed some pretty interesting things built into the Verizon iPhone. I am not going into detail about it but you can google it and see for yourself and read the article about the components. They built the phone with not only CDMA tech but also GSM. Now what purpose would that serve? Honestly? That is a big battery drainer right there. Secondly, they found that the phone contained a different model battery that was lighter and had less capacity than the GSM version of the iPhone 4. That's a second red flag. My mission right now is to get Apple's attention that these phones do indeed have aproblem and they need to be looked at because this just aint workin'. I have had several replacements done (all have the same issue), several thousands of people are reporting the same results with their battery on the web, and Apple chooses to ignore it. Something needs to be done and I encourage any Verizon iPhone user to take action and make this issue known. I have a website with contact information of people who work high up in the chain of Apple along with Scott Forstall's contact info. Go to http://idevicesupport.webs.com/apps/blog/show/6441029-update and find a contact you like and call it and deman that apple investigate these phones. We can get this issue resolved if we make it known. Don't be mean or nasty to them. They are very nice people but at the sametime don't let them talk over you. Make your voice heard. Thanks for listening guys. Take care. - Joe

Some Users have Reported that a Restore as New has helped Resolve issues...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

App Won't Open on Verizon iPhone

Hello All,
A few days ago I purchased an app called "Skeptic's Dictionary" for $0.99. After it installed, I went to open it and it immediately closed. After 2 days worth of troubleshooting to fix it, as well as emailing the app's developer, I came to the conclusion that it's not compatible with Verizon's iOS, which is 4.2.8. The app's developer, in no uncertain terms, basically said it's designed to run on iOS 4.3, which is the latest version of iOS and what AT&T's iPhones have, but not Verizon's. This app was released at the very end of March, so it wasn't around prior or 4.3. Do a Google search, you'll see that Verizon's iPhone's iOS is behind.
Anyways, from what I've read online, Apple sent letters to app developers explaining this and asked them to update their apps to run on both iOS 4.2 and 4.2.8. Obviously this one did not and now I'm out $0.99. Not a whole lot, but it's still money. If I had known about this issue before purchasing this app, I never would've purchased it and instead could've used that $0.99 on an app that I could use. I know iTunes doesn't give refunds, I don't care. If it had been a $5+ app, then I'd be pretty mad, but whatever. I'm now hesitant on purchasing anymore apps because of this; I don't want to waste money on an app that I have no clue if it'll work or not since I don't have the most recent iOS on my phone.
Anyways, my questions:
1) Does this developer have to update his app to work on iOS 4.2.8? Given Apple's strict App & App Store policy, I'm surprised this app managed to slip by them since it doesn't work on Verizon's iPhones, which make up a LOT of the iPhone user base. Should I send iTunes an email letting them know about this app's issue? If I do, will they do anything about it?
2) Is Verizon going to get iOS 4.3 at all? It came out in March and it's now July.
3) Has anyone else with a Verizon iPhone had the misfortune of downloading an app that doesn't work because it's not compatible with anything below iOS 4.3?

Sorry, above, it should be "Apple sent letters to app developers explaining this and asked them to update their apps to run on both iOS 4.3 and 4.2.8"
For some reason the "edit" button is not on my OP.

Verizon iPhone - mobile hotspot and other questions about the data options

I just ordered the Verizon iPhone. Can anyone explain the options here:
1) Unlimited corporate email & Web (business and personal email) vs. Unlimited email and web for smartphones (personal email) - what's the difference?
2) "3G Mobile Hotspot 2GB" - does this mean that there's no way I can share my 3G connection via wifi without paying the extra $20/month?? How about tethering to a single computer (USB, BT, or WiFi) - does that also require this extra option?
3) equipment protection - what's the difference between Extended Warranty, Asurion Wireless Phone Protection, and Total Equipment Coverage?
thanks in advance,
Mike

Hi
Regarding your #2 question; yes, you must pay $20/mo to use the 3G Hotspot aspect of the iPhone, same as with any of Verizon's phones that offer this feature such as the Droid X, HTC phones, etc. And, there is NO additional charge to tether it to your computer; it's $20/mo regardless. You can still use the iPhone's WiFi feature to search the web which is part of the regular data plan. We're only talking about paying the $20/mo for the "up to 5 devices" jumping on your phone as a hot spot.
I'm an Apple fan, have my MacBook Pro, but my phone is a Droid X. I've been a Verizon member since a year before they became Verizon. Additionally, I am part of the Verizon & Motorola test forum; testing new software updates as they come along.
Something you should know about Verizon's 3G Hot Spot feature; it has issues. Those of us in the Motorola & HTC forums have experienced identical issues with regard to the 3G Hot Spot feature; it disconnects every 2 minutes, even when you are actively surfing the net. Verizon & Motorola Support have been very helpful to provide what they believe are fixes, including: changing the channel, hard resets, clearing cache, etc. It does not work. Most of us believe, this is NOT a Verizon issue, but a phone maker issue.
I also have Verizon's MiFi 2200. It costs $59/mo and is purely a hot spot device; again up to 5 devices. I use it at home, for my lap top and for those who need connectivity. It outperforms the 3G hot spot feature of the Motorola & HTC phones by leaps & bounds, and I suspect it will out perform the 3G hot spot feature on the iPhone. Additionally, you get 5GB of download with the MiFi which Verizon is planning on offering increases to 8GB & 10GB. There is NO plan to increase the 2GB download limitation on the 3G Hot spot of the iPhone & other phones, and anyone who does basic software downloads & pics, knows 2GBS is not a lot space.
So, I would recommend not paying the $20 until this is resolved. If you do, you could pay $39 more for a total of $59/mo for the MiFi, download the software to you home computer & notebook, and end up canceling your home internet service. I did this and have saved $70/mo in my total utilities.
One other important note: Verizon's VZManager Software for their phones & MiFi. If you did pay the $20/mo for the iPhone and decided to tether to your USB port (for power while using) and you were to use the 3G hot spot feature, it will NOT work on 64 Bit computers, regardless if you are using the WiFi feature or directly using VZManager. The MiFi has this same issue. It will only work on 32 Bit when tethered. So, you'd have to reboot your computer to 32 Bit, if you have that ability. On a Macbook Pro, simply restart holding down the "3" & "2" keys.
I have no idea why Verizon can't simply upgrade the firmware, even recent firmware upgrades have not resolved this. Most new computers are 64 Bit now.
Despite this, I use my MiFi 100% untethered and carry my charge cord in my bag as it also works on my Droid, and I presume they may do the same for the iPhone; reduces the need for multiple power cords.
I really looked forward to the 3G feature of the Motorola & HTC phones, but honestly, it's just not there yet; mine was slower than Dial Up, and I'm not kidding.

What prepaid service can I use my verizon Iphone 5 on

Recently about a month ago there was a commercial on tv that was a no contract Cellphone Carrier that advertised I could take my iPhone5 to their service. Unfortunately through my infinite wisdome I thought I had bookmarked their page and I had not. I was hoping that someone here can help me find their service as I am tired of Verizons BS games like trying to say I was in Canada Mexico and IL all that the same time according to their system. Then their wonderful rep after being told not to changed my data package from 6 gb to 2 gb causing me to go over my data and when I called them to find out why I was over my data I was told I could not go back to the package I had as it was no longer offered as I was getting the 6 gb for 20 bucks a mo and the 2 gb was 20 bucks a mo as well and for me to go back ot it I was looking at 60 bucks. I could swear the company's name started with an A I know its a long shot but they said I could use the verizon Iphone with them and they just had to ship me a new sim card for it and it was good to go. Please help as I need to get my phone working again my mother has cancer and this is the only way I can communicate with her right now is over my phone.

roaminggnome wrote:
The Verizon iphone can only be used with Verizon in the U.S.
I have a iPhone 5 that I use on Verizon which is CDMA. I can also use that phone on any GSM carrier in the U.S. and abroad. The phone is not locked to Verizon. Even with Verizon I need a Verizon sim. I paid full price for the phone to get an unlocked phone.

Multiple Call Glitch on Verizon Iphone

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