Multiple errors from MsiInstaller with event id 1015 and text "Failed to connect to server. Error: 0x80070005"
Hi,
Every night I get a lot of warnings in the event log from MsiInstaller with event ID 1015 and text "Failed to connect to server. Error: 0x80070005". They are always followed by a new event 1035. Example:
Event 1015, MsiInstaller (Warning)
Failed to connect to server. Error: 0x80070005
Event 1035, MsiInstaller (Information)
Windows Installer reconfigured the product. Product Name: Microsoft Excel Mobile Viewer Components. Product Version: 14.0.4763.1000. Product Language: 0. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0.
I probably get around 50 of these each night, and the 1035 events are all related to various SharePoint components. The user in all cases is the sharepoint farm account.
I use SharePoint 2010 enterprise in a farm install on one virtual server. I have a private domain, and the database is on a separate server.
Does anyone have any idea why this happens? Other than the error in the event log I cannot see any issues with my installation. I have searched for this error and seen it related to user profile synchronisation, but profile sync is working fine for me. I
installed using the Technet guide and the user profile sync guide at
http://www.harbar.net/articles/sp2010ups.aspx
Thanks,
Mikael
Hey Trevor. Thanks. I wasn't sure which method it was failing on although I understood it was the Windows Installer Service that was getting called by the job. There are three things that are still interesting to me though:
The job succeeds anyway. How? Does it just continue to run the rest of its checks but fails on this one? If it doesn't fail on this one, why not? If it does fail here, but then continues, should we be concerned about the quality of the data in Manage Patch
Status?
Or... does it somehow succeed once it uses the DCOM rights which appear to clear the 10016 errors? What I've never been able to reconcile with these warnings is that we've granted DCOM rights to launch and activate the Windows Installer Service and
that definitely seems to make a difference to success or failure of the job - so why doesn't it clear these warnings?
Why does granting the file system permissions clear the FIM version of this job's warnings, but not for the Product Version Job? This is particularly vexing since granting the DCOM rights appears to resolve the 10016 errors in exactly the same manner for
both jobs.
All of this has led me to believe that there were missing permissions somewhere, probably on the file system, but I just haven't had any luck pinning that down. One reason why I continued to pursue a solution to this is that the job doesn't actually try
to install anything, it's just trying to use the Windows Installer Service to query the installed version, and the DCOM rights should be sufficient to invoke the service. But getting much further than this has proven pretty difficult since I'm not a dev and
I've kind of pushed my limited reflection skills and understanding of the Windows Installer Service to the limit. If anyone can chip in and make some progress from this point, it'd be great to join forces!
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