Multiple Notifications to Work Order

Hi Gurus,
We have a Maintenance Plan generated and Orders created for that. We could see that the Notifications created for the Work Order. But when we see in the Order, We couldnt see the Notification been updated in the Order. When the User releases the Order a new Notification is being created. Hence this would lead to multiple Notifications for that Order.
This has been happening for very few Orders and not for all the orders. Also we couldnt replicate the same in our quality.
Could you please share your views in this? Also please let me know if anybody has faced any issue similar to this.
Thanks in Advance,
Saakithyan

Check OSS [1474677|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1474677]
hope it helps.

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User status for Notification and Work order

We generate Service Notification IW26. I have already configured user status like PMND (Planning order not done), AWOP (Awaiting ordered parts) etc. in the Work order a while ago. Now the user wants same User status to the Notification as well. I like to know from experts what is the value added to have the same user status for both Notification and Work Order?
Do you have any suggestions?

Hey Chandra,
The customer intent behind this requirement must be to check in reporting / List Display Transaction about the Order Status. If they want to know looking at a Pending Notification List about the Order Status, you can always provide similar report using SAP Query Builder or with help of your Developer.
Apart from that If the Requirement is to have these User Statuses in Notification itself, Please advice them that it will be extra activity while performing transaction.
I dont see any other benefit of having User Statuses added to Notification as well.
Do let me know if you have some more info on Why Customer is requesting this....
Regards,
Avi

Turning PM notification into work order - standard value for business area

Hello,
when turning a PM notification into a work order in IW22, by pressing the create button, a windows comes up where
'Order type', 'Business Area' and 'Main Work Center' can be entered.
The field for business area is empty, but I would like to set a standard value, that comes up automatically when this window opens.
Where can I make settings for that?
Thanks
Anne

in IW22 go to - extras -settings- default values
note - these will apply to your user id only

Find My Friends - Multiple Notifications Not Working (Only One)

When I setup notifications in my Find My Friends, it appears that only the most recent notification I've setup works. For example:
I've setup two notifications:
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-Notify Person-B when I arrive Home, Every time
In this situation only the notification for Arriving is working, since it was the most recent created. If I delete the notifications and create the arrival first and departure last, then only the departure works.
I'm hoping that I'm missing something here because this is a major flaw. We want to setup multiple notifications, for example when I arrive and then leave my work, school, etc. If you can only have one notification per person its borderline useless...
Help!

I've tried setting it to both; standard results in dots appearing over a blank background. Setting it to hybrid shows them on the satellite image, but with no street signs. Basically, for some reason, nothing from the map will display.

How to avoid automatic data change in service notification from work order

Hi,
when I change work order address data the address data from the service notification connected to the order is changed too, how can I avoid this change? Is there anything on customizing to control whichs fields are updated automatically.
Thanks,
Juan.

Hi,
You can trying using Books of Business.
Create a book and add that particular user to that book and at the time of task creation, through a workflow you can assign it to the corresponding book.
This might resolve the access issue you are facing.
hope it helps,
Mayank

Customizing catalog profiles in notification and work orders

Hi all,
I have been trying to figure out two problems:
1- I would like to add one more catalog code to notification; therefore, there will be object part, damage, cause and activity. I would like to make this like a picture posted below. Catalogs in tab is not feasible and easy to enter.
2- Is it possible to show all catalogs (object-damage-cause-activity) in work order tab? There are only two catalogs and I would like to add two more.
Regards,
Selçuk - Maintenance Planner

Hi Selcuk,
1. This is a standard screen area (015), which can not be modified.
So you need to go fro screen-Exit to have a screen area with Activity fields under this one. Obviously Coding will be done in PBO and PAI to input values of the Z-fields to the real activity fields of the table (VIQMMA).
Screen-Exit in Enhancement QQMA0001 will help.
2. Similarly, for Order issue too you need to take help of Enhancement (Screen-Exits) IWO10018.
Both jobs will be deep technical jobs.
I do not see alternative ways other than developments for these requirements.
Regards
Jogeswara Rao K

Notification to Work Order

Hi,
I am looking for a FM or BAPI to automatically convert a service notification (IW51) to a service order (IW31). Is there any solution other than a BDC.
Regards,
Sreekanth.

How about IQS0_CHANGE_NOTIF_TO_ORDER or IQS0_CREATE_NOTIF_TO_ORDER? I have not used these personally but noticed them when I was working with orders.
Good luck.

IDocs for Notification and Work Order messages to third party software

Dear all,
Our client have a third party software in which he intends to manage the Notifications for PM. Now he wants that, when the Notification is created into SAP, the Notification number from SAP to be sent to the third-party software. Also, from the WO created from the Notification, to the third party software have to be sent the WO number and the status of the WO and, each time the status of the WO is changed, the new status have to be sent to the third party software, until the status of the WO is TECO.
Please, can you help me, I am totally uninitiated of the IDocs and I don't know if there are some standard IDocs that can be used for this and how to manage them.
Thank you very much for your help.
Kind regards,
Sorin

Hi Sorin,
There are idoc types INOTIF and IORDER available but please refer to SAP note 812542 which states that the recommended way of transferring the data to third party software is to make use of the available BAPIs. Please note, the mentioned idocs will not benefit from future developments, but they
will still be supported in their current state.
However, please refer to the existing PM BAPIs in transaction BAPI. Specifically BAPI_ALM_ORDER_GET_DETAIL and BAPI_ALM_NOTIF_GET_DETAIL can be used to read
data from the order and notifications. This data can then be exported in a way that suits your requirements.
I hope this helps,
Siobhan

Multiple notifications linked to work order

Hi sap gurus,
How can we link multiple notifications in PM Work order
Regards,
Krishna

Greetings Krishna,
You can use the "Objects" tab in the Order view (IW32 t-code) to assign multiple Notifications to an Order.
Please note a Notification can only be assigned to 1 Order at a time (therefore it is a N:1 relationship between Notifications and Orders).

Settings for PM notification to trigger PM work order -reg

Hi,
In PM , for maintenance orders we may create them through IW31 directly or with reference to a maintenance notification already created through IW21
Now are there any settings that the creation of maintenance notification triggers manitenance order
what is the basic functioanlity ?
we have to go manually to the transaction and give reference of the notification and craete order ?
is the way of notification triggering work order is supported by SAP
please provide valuable inputs
regards,
madhu kiran.

Hi,
Its possible to either create an order directly or in background. When u create a notification, try the background option in PM Notification->Order->Create->background.
Here when u choose this option an order is created in background and both notifications and order no.s generated.
Saurabh.

How to find the material received in warehouse for work order through table

Dear All ,
I am creating alerting system We have requrirement that if the notification or work order is pending for 10 days then alert to be sent to planner and 20 days to his senior and 30n days to his senior
We have created FM for this every day program will run and check open work orders and notification pending for some days
Now my question in the FM I want to add fields for material receipt
Idea is say for refuebsihment order pending material is received in warehouse now when this is received alert to be send in the work order planner that material is arrived
From which tables I can track this and how to know for the alerting system that material is arrived in warehouse so alert to be send
please reply
Regards
pratap
Edited by: Pratap bhikai Ingole on Jun 5, 2010 9:20 AM

Hi ,
With reference to your second point , if your looking for some alret then whenever you have goods receipt or goods issue of stock material you can have a mail triggerred through workflow .. in our project what we did was , we had a user status ALMR - All Material received and this is SET by a Z programme which checks whether all stock materials or non stock materials against the order have been received and sets the user status and this programme is run as a batch job with 30min frequency ....
regrds
pushpa

Subscriber keeps reporting Work order IN completed.

We have a Zenworks 6.5sp1a site with 1 distributer and 15 subscribers on
remote site's.
One subscriber keeps reporting Work order IN completed / Receiving
distribution...... / Received magic data length = 8 . This results in a
very large TED.log, sometimes it grows to almost 2Gb. Normaly, due to
extended logging, it will be around 200Mb. 200Mb is readable by most
utilities, 2Gb will not load in an editor or it will take a while to load.
Has someone an idea what causes the multiple reports of Work order IN
completed?
Thanks, Erik

Well, with loglevel set to 6 you'll get lots of messages. The workorder in
message indicates that the distributor received a responce from the
subscriber, quit notmal traffic.
Off topic: Erik If I'm right you are working for a company that has an
office in Capelle (NL), is that right? Are you working from the CPL office
or at another location (I'm cycling along your CPL office almost every day
Ron
<[email protected]> wrote in message
news:[email protected]...
> Ron.
>
> The loglevel on the distributor is 6 for filelog. The loglevel on the
> subscriber is the same as the other subscribers.
> The only difference I discovered is the attribute LoginTime on the other-
> page of the subscriber object. I will take a closer look on that one.
>
> Erik
>
>> Hmm, what is the loglevel on your distributor?
>>
>> Ron
>>
>> <[email protected]> wrote in message
>> news:[email protected]...
>> > The distributor is scheduled from 19.00 to 19.15 and the channels are
>> > scheduled from 20.00 to 8.00.
>> > The "faulty" subscriber keeps sending statusreports to the distributor,
>> > causing the ted.log on the distributor to grow up to 1 or 2Gb.
>> >
>> > The distributions go well, even on the "faulty" subscriber. I like to
> know
>> > what the messages mean, I can not find anything in the knowledgebase.
>> >
>> > Erik
>> >
>> >> I'm wondering how you configured your schedules, if this is causing
> the
>> >> TED.LOG to grow to 2Gb, I wonder how often you refresh your
> distributor
>> > and
>> >> open the channel.
>> >>
>> >> Do you get the distribution directory on the subscriber? Does the
>> >> distfile.ted grow over time?
>> >>
>> >> Ron
>> >>
>> >> <[email protected]> wrote in message
>> >> news:[email protected]...
>> >> > We have a Zenworks 6.5sp1a site with 1 distributer and 15
> subscribers
>> > on
>> >> > remote site's.
>> >> > One subscriber keeps reporting Work order IN completed / Receiving
>> >> > distribution...... / Received magic data length = 8 . This results
> in a
>> >> > very large TED.log, sometimes it grows to almost 2Gb. Normaly, due
> to
>> >> > extended logging, it will be around 200Mb. 200Mb is readable by most
>> >> > utilities, 2Gb will not load in an editor or it will take a while to
>> > load.
>> >> >
>> >> > Has someone an idea what causes the multiple reports of Work order
> IN
>> >> > completed?
>> >> >
>> >> > Thanks, Erik
>> >>
>> >>
>> >
>>
>>
>

Reference Object to Refresh Work Order Field Data

Dear Gurus,
In IW21/IW22 the reference object will populate the Responsibilities section of the Notification tab, and fields on the Location Data tab. When the reference object is changed, those same fields will update or refresh. The reference object will also populate field data in a work order if the work order is created from the notification, however, work order fields will not refresh if the reference object on the notification is changed. Nor will work order fields change if the reference object is changed directly within the work order.
Can anyone explain why fields will refresh in IW21/IW22 when the reference object is changed, but similar fields in the work order will not refresh when the reference object is changed in IW31/IW32?

Hi Lisa,
When you execute IW31/IW32 transaction, in back ground standard SAP programs are called to perform order related task.
When transaction IW21 / IW22 is executed and order is created or changed at that point also standard SAP programs are called to perform order related task.
But program called by IW31/IW32 are different then that will called with IW21/IW22 and thus refresh dont happen if u change reference object in notification once after order is created.
You need to manually change in work order.

Rules for defining operations in Work Orders

What is the best practice for defining work order operations for better knowledge retention. How we can distinguish multiple operations in work order?
Our maintenance stuff is defined single operation like replacement of bearing in work order which is of no use for knowledge retention. What measures/guidelines should be taken in this regard?
Regards,
Tehsin

Hi Tehsin
Technically every one has answered correctly, however I would like to add few points
1. I completely agree with Shri Maheswaran that operations shall be created on broad heads & only differentiated basd on diffrent activity type(for different wage grp) or Performing work center or according different broad activity (functional) which has specific relevance.
2. As a best practice we have created standard maintenance practice (SMP) which contains details of activity for say replacement of motor which normally do not changeover period & attach this document to technical object in DMS. Further we have standardised operations using standard text key e.g. Replace motor type xxx, xxkW / Maintain motor type xxx/ Maintain panel etc.
At most we have included the broad sub activities as operations or in long text as per requirement but not how parts because how part will always remains same (untill & unless objct changes or there is any revision of the document). If you want the status of completion of your broad activities as mailestones then also you shall create it as operation or sub operation. If you put it in long text you will not get separate status.
Regards
Shakti

Two notifications attached to single work order

Hi..
I have a scenario where two notifications are attached to single PM work order. The user created two notifications for the same functional location and created a work order for the first notification using IW34. Now this work order has both the notification attached to it and in the change log of the notifications, i can see the order was attached to both notifications on the same time.
If someone could provide a valid explanation, it would be much appreciated.
Thank you

Greetings Mina,
It's perfectly possible to create an Order for multiple Notifications, although only one Notification can be assigned to the Order header. The additional assignments are through the Object tab, as Jogeswara Rao Kavala observed.
It is a valid scenario, for example:
- two operations workers report two Notifications in different objects, which have the same root cause and will be fixed by the same maintenance work (for instance, no medium in the piping along the installation can be because a particular pump that feeds the piping is malfunctioning)
...or
- the same fault is independently reported on multiple Notifications (for example, operator on the 2nd shift registers a Notification for the pump; then on the 3rd shift the other operator registers the same fault, not having noticed there's one Notification already; on the day shift, the Maintenance supervisor sees the 2 Notifications and creates a common order for both).
This allows you to better track Notifications against the Orders that are resolving them.
It is possible to do this in several ways:
- in IW22 by the menu option "Assign order"
- in IW28 by selecting many Notifications on the ALV list and selecting "Create Order" icon
- in IW32 from the Order object tab

Multiple Notifications to Work Order

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